Intercultural Communication
Introduction to CultureWhy do cultures differ? :History
Educational Backgrounds
Social backgrounds
Ethnic
Religion
Ecology
Technology Various cultures in India
Today’s presentationWhat is Intercultural Communication ?Importance of Intercultural Communication.Do’s and Dont’s of Intercultural Communication.Dining Etiquettes of Different cultures.Conclusion.
Types of Cultural Communication Cross cultural communication
 International communication
Multicultural communication
 Intercultural communicationWhat is Intercultural Communication?	 Intercultural communication refers to the effective communication between people/ workers/ clients of different cultural background. It also includes managing thought patterns and non verbal communication.
Examples for Cultural differencesArabic language is written from right to left and almost all other languages are written from left to right
Examples for Cultural differencesIn America, people shake hands ,and even hug each other. But in India  we just join hands to say namaskar.
Need for Intercultural CommunicationSuccess of any International business Allows workers from different cultures to work together as a group.Worldwide marketing campaign.An increase in international Business.
Two trends of Intercultural CommunicationGlobalizationMulticultural Workforce
GLOBALIZATIONGlobalization refers to the reduction and removal of barriers between national borders in order to facilitate the flow of goods, capital, services and labour
MULTICULTURAL WORKFORCE	The phrase "multicultural workforce" refers to the changing age, gender, ethnicity, physical ability, and race,  of employees across all types and places of work
Impact of Globalization- business sectore.g.,   Import and Export of food, electronic goods,  etc. to other countries. Building a business friendly environment with other nations.
Impact of Globalization-Advancement in Film IndustrySpreading of multiculturalism,  collaborations For example:EndhiranFlim was persuaded by animatronictechnicians from other countries also.
Increase in international travel and tourismGreater international travel and tourism.  For example: In 2008, there were over 922 million international tourist arrivals, with a growth of 1.9% as compared to 2007.
Worldwide sporting eventsWorldwide sporting events such as FIFA World Cup , ICC world cup and the Olympic Games.
Multicultural workforceSocial backgroundsCulturesRacial backgroundsGenderAgeRegionsReligion
Need for managingStaff retention-less recruitment costsWorking together – more productivityResolving ConflictsTeam ManagementA workforce where people communicate effectively is more productive
DO’S OF INTERCULTURAL COMMUNICATIONAvoid Assumptions, jokes which are misunderstoodUse symbols, diagrams and pictures. Avoid using slang and idioms, choosing words that will convey only the most specific denotative meaning;Investigate their culture's perception Take cultural and local differences into account.  Say what you do and do what you say. Make sure that your communication is line with the audience; use understandable language.Find out what cultural factors

Intercultural communication presentation

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    Introduction to CultureWhydo cultures differ? :History
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    Today’s presentationWhat isIntercultural Communication ?Importance of Intercultural Communication.Do’s and Dont’s of Intercultural Communication.Dining Etiquettes of Different cultures.Conclusion.
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    Types of CulturalCommunication Cross cultural communication
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    Intercultural communicationWhatis Intercultural Communication? Intercultural communication refers to the effective communication between people/ workers/ clients of different cultural background. It also includes managing thought patterns and non verbal communication.
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    Examples for CulturaldifferencesArabic language is written from right to left and almost all other languages are written from left to right
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    Examples for CulturaldifferencesIn America, people shake hands ,and even hug each other. But in India we just join hands to say namaskar.
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    Need for InterculturalCommunicationSuccess of any International business Allows workers from different cultures to work together as a group.Worldwide marketing campaign.An increase in international Business.
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    Two trends ofIntercultural CommunicationGlobalizationMulticultural Workforce
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    GLOBALIZATIONGlobalization refers tothe reduction and removal of barriers between national borders in order to facilitate the flow of goods, capital, services and labour
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    MULTICULTURAL WORKFORCE The phrase"multicultural workforce" refers to the changing age, gender, ethnicity, physical ability, and race, of employees across all types and places of work
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    Impact of Globalization-business sectore.g., Import and Export of food, electronic goods, etc. to other countries. Building a business friendly environment with other nations.
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    Impact of Globalization-Advancementin Film IndustrySpreading of multiculturalism, collaborations For example:EndhiranFlim was persuaded by animatronictechnicians from other countries also.
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    Increase in internationaltravel and tourismGreater international travel and tourism. For example: In 2008, there were over 922 million international tourist arrivals, with a growth of 1.9% as compared to 2007.
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    Worldwide sporting eventsWorldwidesporting events such as FIFA World Cup , ICC world cup and the Olympic Games.
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    Need for managingStaffretention-less recruitment costsWorking together – more productivityResolving ConflictsTeam ManagementA workforce where people communicate effectively is more productive
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    DO’S OF INTERCULTURALCOMMUNICATIONAvoid Assumptions, jokes which are misunderstoodUse symbols, diagrams and pictures. Avoid using slang and idioms, choosing words that will convey only the most specific denotative meaning;Investigate their culture's perception Take cultural and local differences into account.  Say what you do and do what you say. Make sure that your communication is line with the audience; use understandable language.Find out what cultural factors
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    DONT’S OF INTERCULTURALCOMMUNICATIONUsing the same approach world-wide. Considering traditional knowledge and practices as ‘backward’. Letting cultural differences become a source of conflict that hinder the process or work. Fail to ignore culturally-dependent enabling and counteracting forces. Fail to take language barriers into account.
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    DON’T’S OF INTERCULTURALCOMMUNICATIONFor example:-North Americans view direct eye contact as a sign of honesty-Asians view direct eye contact as a form of disrespect
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    DON’T’S OF INTERCULTURALCOMMUNICATIONThe thumbs up sign in America and most of Europe means that something is good, or that you approve. This sign is considered rude in many Asian and Islamic countries.Raising your hand up means stop in America or England. In some Asian countries this gesture is used when asking for permission to speak.
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    DIFFERENT DINING ETIQUETTESOF DIFFERENT CULTURESSeatingEatingHome/restaurantThe food Conversation Body language
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    FORMAL ARRANGEMENT CHOPSTICKS IN CHINA
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    Diversity is achallenge as well as an opportunity which can have positive as well as negative influence.Acknowledging, understanding, accepting, valuing and celebrating the differences among people to create equal employment opportunities. CONCLUSION
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