The document discusses internet technologies and enterprise resource planning (ERP). It provides an overview of the internet as a global network and discusses key internet technologies like video/podcasting, presentation tools, collaboration tools, blogs, wikis, social networking, instant messaging, Twitter, and virtual worlds. It then defines ERP as a fully integrated business management system and discusses its characteristics, features, and benefits. ERP aims to integrate operations across departments and companies for improved information sharing, standardized processes, cost reductions, and better decision making.