Download to read offline
Uploaded byLai Voon Wei
Internship Site Visit Presentation
Softsolvers is a software services company founded in 2002 that was awarded MSC status in 2004. It offers on-demand, open source, and outsourcing solutions including sales force automation, supply chain management, CRM, and web application development. In 2010, Softsolvers created SecondCRM to help SMEs increase sales, improve customer retention, enhance productivity, and reduce costs. The author interned at Softsolvers from June to September 2012, where they found leads online, researched potential customers, input data into CRM systems, promoted CRM solutions, and created strategies that brought in over 400 new leads. The internship provided exposure to practical work, broadened their vision, and improved their communication skills
In this document
Powered by AI
Introduction of presenter, Lai Voon Wei, including ID, course details, and academic supervisor.
Softsolvers, a software service provider founded in 2002, offers On-Demand, Open Source, and Outsourcing solutions.
Established in 2010, SecondCRM aids SMEs in enhancing sales, improving retention, and saving costs.
Internship details: June 4, 2012 to September 7, 2012, as Trainee in Sales and Marketing.
Tasks during internship included lead generation, CRM data entry, customer consultations, and promotional activities.
Marketing methods utilized: Tele-marketing, Internet marketing, and Direct marketing.
Contributions include developing warm call strategies, generating over 400 leads, and assisting workshops.
Gained CRM knowledge, improved relationships, adapted communication, emphasized teamwork.
Internship provided practical exposure, broadened vision, and enhanced communication skills.
Empty slides, no content provided.
More Related Content
Similar to Internship Site Visit Presentation
![Presentation on Chapter 14: CRM in E-Marketing [Elegant (VI)]](https://cdn.slidesharecdn.com/ss_thumbnails/chapter14-crmelegantvi-130417091927-phpapp01-thumbnail.jpg?width=640&height=640&fit=bounds)
Internship Site Visit Presentation
- 1.
- 2. • NAME : LAI VOON WEI • ID : 1081108082 • COURSE : BBA MARKETING WITH MULTIMEDIA • ACADEMIC SUPERVISOR : Mdm Nurazlin 2
- 3. It wasfounded in 2002 as a Software service provider In 2004, Softsolvers awarded the MSC status by Malaysia government It offers the services from On- Demand Application Services, Open Source Solution to Outsourcing services 3
- 4. On DemandSolution – Sales Force & HR Automation Open Source Solution – Supply Chain & CRM Outsourcing Solution – Product Engineering & Web Application 4
- 5. Softsolvers createdSecondCRM in 2010 Help SME increase Sales, Improve customer retention, Enhance staff productivity, Save cost Asia Top 50 Apps in 2010, E27 Singapore 2010 Silver award for Best CRM Implementation, CCAM Malaysia 5
- 6. The InternshipProgram - 4th June 2012 ↔ 7th of Sept 2012 Position : Trainee of Sales and Marketing 6
- 7. The TaskAssigned to me During My Internship - Find out the potential leads from online - Do research on potential leads - Find out their decision maker - Key in their information into CRM system - Send them email and make cold call to them 7
- 8. Other dutiesDuring My Internship - Give positive mind to potential customer during workshop - Consult them how CRM can implies to their business to increase sales & profit - Give out the promotion flyers within Klang Valley - Attend many exhibitions and promote our CRM 8
- 9. The Marketingmethods use during my Internship - Tele - marketing - Internet marketing - Direct marketing 9
- 10. My Contributionduring my Internship - Create warm call strategy for Softsolvers - Create more than 400 leads to seek for the potential customers - Actively assisted by events coordinator for SecondCRM workshops and exhibitions 10
- 11. Feedbacks/Findings - Learn the knowledge of CRM - Manage good relationship with employees - Use different communication ways to different customers - Work as team 11
- 12. Benefit ofInternship - Exposure in practical life - Vision broadness - Improve communication skills 12
- 13.
- 14.
- 15.