This document discusses team and group intervention strategies. It defines intervention as entering a system of relationships to help people, groups, or objects. It distinguishes between work groups and teams, noting that teams have greater interdependence and interaction. It describes a formal group team-building meeting to improve effectiveness through better managing tasks, relationships, and processes. Different types of teams are described like cross-functional and high-performance teams. Components of effective teams are given as positive culture, recognition, feedback, and new opportunities. Team intervention aims to help struggling employees and can address performance, emotional, behavioral, or social issues. Team-building interventions focus on diagnosis, tasks, relationships, and processes. A 5-step process for team intervention is
INTERVENTION
To intervene isto enter into an ongoing system of
relationships, to come between or among persons,
groups, or objects for the purpose of helping them.
3.
Distinction between
Groups andTeams
• A work group is
- a number of persons
- usually reporting to a common superior
- having some face-to-face interaction
- persons have some degree of interdependence in
carrying out tasks for the purpose of achieving
organizational goals
4.
• A teamis
- a form of group
- has some characteristics in greater degree than
ordinary groups
- and a higher degree of interdependency and
interaction
5.
Formal Group Team-BuildingMeeting
• Goal: Improving the team’s effectiveness through
better management of task demands, relationship
demands and group processes.
• Group critiques its performance, analyzes its ways of
doing things and develop strategies to improve its
operations.
• Meeting may be called for a special purpose; or it
may primarily be devoted to maintaining and
managing the group’s culture and processes.
• Initiated by the manager in consultation with the third
party.
• Length for the meeting: Anywhere from one to three
days.
• Sessions should be held away from workplace.
6.
Different Types ofTeams
• Cross-Functional Teams: comprised of individuals
with functional home base- eg. Manufacturing,
design, etc.- but they meet regularly to solve ongoing
challenges requiring input from a number of
functional areas
• Effective Teams: are relaxed, comfortable and
informal
• High-Performance Teams: have strong personal
commitment to each other- commitment to other’s
growth and success
7.
Components of effectiveteam
There are four essential components to an effective team:
1. Positive Corporate Culture
2. Give Recognition
A. Outstanding performance
B. Continued performance
C. Improved performance
3. Positive Feedback
4. Provide New Opportunities
8.
Team Intervention
The purposeof this team is to help Employees/
Members of the team that are struggling in some way.
This usually refers to performance but can include
emotional/behavioral/social concerns.
Steps in TeamIntervention
Step 1 - Identify At-Risk Population
Step 2 - Initial Intervention Team Meeting
Step 3 - Interventions Begin
Step 4 - Second Intervention Team Meeting
Step 5 - Request for Further Testing