Introduction to Hosting Exchange 2000
- 1. Introduction to Hosting Exchange 2000 Jeff Strasser Support Engineer Microsoft Business Applications Microsoft Corporation
- 2. What Is E-mail Hosting? Managed by a provider Outsource IT departments Purchased as a service
- 3. The Application Service Provider ( ASP) Challenge Margins Customer Satisfaction TCO / TCSD Hot Apps and Services Great Service Levels Stable Services Delivery Platform (SSDP) Quality of Business Solution Reliability of Operations Ease of Troubleshooting Great ISV / Service Provider customer service Economical to Sell, Customize, Provision, Bill, Deploy, Operate, Maintain and Upgrade Standardize then Automate Everything
- 4. What Do ASPs Gain from Exchange 2000? Front end / back end Architecture Active Directory Active / active clustering Partitioned data store Messaging – storage upsell Web store services Document services Unified messaging Conferencing Wireless notification Drive Down Costs Increase Service Revenues
- 5. Developed with ASPs in Mind Manageability Security High availability Scalability
- 6. Manageability Microsoft Management Console (MMC) Exchange System Manager (ESM) snap-in Microsoft ® Active Directory ™ users and computers snap-in Windows Management Instrumentation (WMI) Third-party applications
- 7. Simple Administration Organizational Units (OUs) Users Groups Security settings Exchange rules Other information User Principal Names (UPNs) Eliminates namespace collision
- 8. Tight Security Logon authentication Consistent user name and password Directory security Method of controlling the extent to which specific users can access network resources
- 9. Logon Authentication Uses Microsoft ® Windows ® 2000 security Anonymous Basic (clear-text) Basic with Secure Sockets Layer (SSL) Integrated Windows Authentication (formerly NTLM)
- 10. Directory Security Restricts what users can see in Active Directory Users only see information regarding their own company Custom administration tools
- 11. High Availability Network load balancing cluster Availability through redundancy and load distribution Failover clustering Allows failover to a secondary node
- 12. Scalability via Front End / Back End Shared Storage BE Machine B BE Machine A Front end servers
- 13. Flexibility of Clients Microsoft ® Outlook ® 2000 Outlook Web access Outlook Express Any POP3, IMAP4 clients
- 14. Designing an Exchange 2000 Architecture for Hosting Active Directory Storage configurations Administrative groups Routing groups Public folders
- 15. Active Directory Design Three design models Shared Forest Dedicated Forest Combined Shared/Dedicated
- 16. Shared Forest Model Domain Root OU Company2 OU Company1 OU Company3 Domain Policies Domain Security Domain Devices Domain Users Domain Security Groups OU1 Specific Policies OU1Specific Security OU1 Specific Devices OU1 Specific Users OU1 Specific Security Groups OU2 Specific Policies OU2Specific Security OU2 Specific Devices OU2 Specific Users OU2 Specific Security Groups OU3 Specific Policies OU3Specific Security OU3 Specific Devices OU3 Specific Users OU3 Specific Security Groups
- 17. Combined Shared / Dedicated Place Holder Root for ASP Shared Services Domain for ASP Dedicated Domain 1 Dedicated Domain 3 Dedicated Domain 2 Customer 2 OU Customer 2 OU Customer 1 OU
- 18. Storage Group & Database Design Storage groups Databases MDB MDB MDB
- 19. Typical ASP Architecture Store Store Store Store Cluster A Cluster B VPN server VPN server Protocol Protocol Protocol Router / Packet Filter /Firewall Internet Outlook Client over VPN or OWA over SSL Windows 2000 Directory Windows 2000 Directory Windows 2000 Directory
- 20. Administrative Group Design Farm 1 Admin Group Farm 3 (AG) Farm 2 ( AG)
- 21. Routing Group Design NYC Routing Group LA (RG) London Paris (RG) (RG)
- 22. Public Folder Design Multiple Top Level Hierarchies (TLHs) User mailboxes associated with one PF tree Peer level public folders Each organization sees only its folders
- 23. Managing Exchange 2000 Microsoft Management Console (MMC) Exchange System Manager (ESM) Custom tools
- 24. Managing Exchange 2000 (2) Active Directory Services Interface (ADSI) COM objects that represent objects in the directory Variety of tools to interface with ADSI
- 25. Managing Exchange 2000 (3) Windows Management Instrumentation (WMI) Three layer model Managed system Provider WMI consumer Collaboration Data Objects (CDO) / CDOEXM Programmatic access to management Use in conjunction with ADSI
- 26. Other Services Chat Instant Messaging Conferencing
- 27. Instant Messaging IM Domain Logical collection of users and servers IM Home Server Virtual server that hosts IM accounts Maintains ‘presence’ information IM Router Receives messages and routes to appropriate home server
- 28. Chat Chat hosting strategies Small companies Community for each Set access through access control lists (ACLs) Large companies Dedicated chat server Approximately 20,000 concurrent connections/server
- 29. Conferencing Conferencing hosting considerations Internet latency problems Firewall issues Quality of service (QOS) Guarantees bandwidth Support for real-time multimedia Assures time transfer of large amounts of data
- 30. Provisioning & Billing with MAPS ISV-developed provisioning, metering, billing, OSS frameworks OS services and APIs ADSI DDNS Server apps (Exchange, SQL,etc) CDOEX Ex SCO AD SCO MAPS provisioning framework (XML abstraction)
- 31. Exchange 2000 Hosting Resources Microsoft Exchange Web site http://www.microsoft.com/exchange/ Microsoft Internet Services Network http://www.microsoft.com/ isn / Microsoft .NET Web site http://www.microsoft.com/net/