Uploaded byXpand IT
Introduction to jira
JIRA is an issue tracking tool that allows users to prioritize, assign, track, report on and audit issues. It is a customizable platform that can be used for software bugs, helpdesk tickets, user stories, change requests and other tasks. JIRA improves productivity by streamlining issue tracking and coordination, and improves quality by ensuring all tasks are fully documented and followed through to completion. It provides features like sub-tasks, versions, search capabilities, reporting, configuration options and workflows to support various use cases including service desks, project management, agile development and more.
More Related Content
Similar to Introduction to jira
Introduction to jira
- 1. Introduction to JIRA BRUNOCONDE • XPAND IT
- 2. What is JIRA? •JIRA lets you prioritize, assign, track, report and audit your ‘issues’, from software bugs and helpdesk tickets to user stories and change requests • More than just an issue tracker, JIRA is an extensible platform that you can customize to match your business processes • JIRA improves productivity by cutting down on time wasted on tracking issues and coordination • JIRA improves quality by ensuring all tasks are recorded down with all the details and followed up till completion
- 3. Oneapplication,many uses Service Desk/ Customer Service Issue Tracking Project Management Requirements Management Workflow / Process Management
- 4.
- 5. What is anIssue? •Fields • Inline Editing • Transition issue in workflow • Links • Attachments • People • Time Tracking • Votes • Watch • Comments • History
- 6. • Quick, Simpleand Advanced (JQL) searches • Immediate Results due to Indexing • Powerful, Customizable and Sharable Filters • Bulk operations on search results Issue Searching
- 7. • JIRA deliversreal-time, relevant information in a convenient format • JIRA enables the management to have clear visibility of the situation • Create your own Dashboards Reports
- 8. • Issue Types •Workflows • Fields • Screens • Notifications • Permissions Configuration
- 9.
- 10.
- 11.
- 12. Thank you! BRUNO CONDE• XPAND IT