Writing for the Web
Kieran
Lenihan
3 Dec 08
Objectives
• To learn how good websites work
• To understand the importance of web
content
• To be aware of the differences in print
reading and internet reading
• To know how to prepare for writing
content for the web
• To know how to write for the web.
What search engines look at
• Number of Inbound links
• Time people stay
• Number of pages visited
Three Common Problems with Websites
• Irrelevant and non current information
included
• Difficult to carry out transaction/interact
• Difficult for customers to find everything
relevant to their search
Why writing for the web is different?
• Harder to read on screen than
paper
• Takes more time
• People don’t read, they scan
• Only read about 20-30% of
page
• Back button third most
common button
• You can be much more
interactive
• You must write for the reader
and the search engines.
Before you start writing
• What are the keywords or phrases?
• Wordtracker/ Google adwords
• 200 word page minimum
• 1000 word maximum
• Exception to limit if full detail required by
reader e.g critical piece of legisation
Creating a webpage title
• Include Keywords and preferably at beginning
• Up to 9 words or 60 characters in title
• If using name of org put it at end but preferably leave
out
• Make sure <title> tag is the first element in the
<head> section of your website- make it easier for
Google.
“Improper or non existent use of titles in web pages will keep
more websites out of top rankings on Google than any other
factor except perhaps for a lack of relevant content on a page or
lack of quality links from other websites that point to your site”
www.google-secrets.com
Organising your page
• First 25 words crucial
• Use descriptive hyperlinks (Not click
here)-Give SE’s information
• Use <H1>, <H2> <H3> heading tags
but don’t overdo
Headings should ...
• Be short and direct
• Include keywords
Subheadings
• Point the way forward
• Use liberally
• Should appear before scrolling more
than a screen and a half
Where people’s eyes focus on a
webpage
Implication:
Most important
keywords in red
area.
Where to use keywords (roughly in
order of importance)
1. Title
2. Headings <H1>, <H2>, <H3>
3. First paragraph of page
4. In links
5. On last paragraph
6. Drop-down boxes
7. In URLs e.g www.keyword.com
8. Folder and file names e.g keywords.gif
9. Image Alt text <Img Src=“ ”
ALT=“keywords.gif
Passive and Active Voice
• Writing for the web, be positive and
active
• Don’t say “Being negative should be
avoided”
• Say “Be positive”
Active where possible
• “Application forms must be submitted”
Question may arise “By whom?”
• Better to say
“Employers must submit application
forms”
• Make it easy for your reader on the web or
they will punish you by clicking
elsewhere!
But Passive Voice has its use in web
writing
• Can use it to frontload keywords in
headings and subheadings
E.g Alcohol Awareness programme will
be made available locally
What readers look for
• Headings and subheadings
• Scan for hyperlinks
• Numerals
• Keywords
How do they feel?
Impatient!
Tip 1
Be brief! More than 200 but less than 1000
words (approx 600 optimum)
Tip 2 Think of your reader
• How old?
• How educated are they?
• What do they need?
..and forget your ego
No nice phrases, limit adjectives and
adverbs, no anecdotes
Remember…
…readers need to find out as quickly as
possible that they are in the right place.
• Put key information above the fold- first
screen before scrolling required
• Succeed or fail by your headings
• Heading are where you put your
keywords
Questions to ask yourself
• Is this clear?
• Is there a simpler way to say this?
• Is there a shorter way to say this?
• Is this necessary?
Readability
• Avoid using long words when shorter
substitutes are available (use ‘try’ instead of
‘attempt’, ‘event’ instead of ‘occurrence’).
• Where possible, use compact substitutes for
long phrases (use ‘since’ instead of ‘in view of
the fact that’, ‘consider’ instead of ‘take into
consideration’).
• Avoid combinations of words with the same
meaning (use ‘ principles’ instead of ‘basic
principles’, ‘history’ instead of ‘past history’).
• Test readability at
http://juicystudio.com/services/readability.php
Could this be written better for the
web?
The Responsible Serving of Alcohol programme
• The Responsible Serving of Alcohol programme is a training
programme for publicans and bar staff to help them deal with problems
such as drunkenness, underage drinking and drinking and driving. The
programme was originally operated by the Health Promotion Unit of the
Department of Health and Children, in conjunction with the Vintners
Federation of Ireland. However, Fáilte Ireland, the government body for
training and development in the hospitality and tourism industry, has
now taken over its operation. The Responsible Serving of Alcohol
Programme encourages publicans and people serving alcohol to the
public to be pro-active in dealing with irresponsible alcohol
consumption. This includes not serving customers who are already
drunk, asking young customers to show Age Cards as proof of age and
organising alternative means of transport for drivers who may be over
the legal limit. The training itself consists of a three-hour workshop,
which costs 25 euro. Each participant is awarded a certificate of
completion. Anyone interested in applying to this programme should
contact Fáilte Ireland directly
Good Yahoo example of writing
for the web
Finally some links
Introduction to Writing Copy for the Web
http://webdesignfromscratch.com/writing-for-the-
web.php
Writing Content for the Web
www.dcu.ie/iss/writing_web_content.shtml
How to write for the Web
Jakob Nielson
www.useit.com/papers/webwriting/writing.html

Ipawriting For The Web2

  • 1.
    Writing for theWeb Kieran Lenihan 3 Dec 08
  • 2.
    Objectives • To learnhow good websites work • To understand the importance of web content • To be aware of the differences in print reading and internet reading • To know how to prepare for writing content for the web • To know how to write for the web.
  • 3.
    What search engineslook at • Number of Inbound links • Time people stay • Number of pages visited
  • 4.
    Three Common Problemswith Websites • Irrelevant and non current information included • Difficult to carry out transaction/interact • Difficult for customers to find everything relevant to their search
  • 5.
    Why writing forthe web is different? • Harder to read on screen than paper • Takes more time • People don’t read, they scan • Only read about 20-30% of page • Back button third most common button • You can be much more interactive • You must write for the reader and the search engines.
  • 6.
    Before you startwriting • What are the keywords or phrases? • Wordtracker/ Google adwords • 200 word page minimum • 1000 word maximum • Exception to limit if full detail required by reader e.g critical piece of legisation
  • 7.
    Creating a webpagetitle • Include Keywords and preferably at beginning • Up to 9 words or 60 characters in title • If using name of org put it at end but preferably leave out • Make sure <title> tag is the first element in the <head> section of your website- make it easier for Google. “Improper or non existent use of titles in web pages will keep more websites out of top rankings on Google than any other factor except perhaps for a lack of relevant content on a page or lack of quality links from other websites that point to your site” www.google-secrets.com
  • 8.
    Organising your page •First 25 words crucial • Use descriptive hyperlinks (Not click here)-Give SE’s information • Use <H1>, <H2> <H3> heading tags but don’t overdo
  • 9.
    Headings should ... •Be short and direct • Include keywords
  • 10.
    Subheadings • Point theway forward • Use liberally • Should appear before scrolling more than a screen and a half
  • 11.
    Where people’s eyesfocus on a webpage Implication: Most important keywords in red area.
  • 12.
    Where to usekeywords (roughly in order of importance) 1. Title 2. Headings <H1>, <H2>, <H3> 3. First paragraph of page 4. In links 5. On last paragraph 6. Drop-down boxes 7. In URLs e.g www.keyword.com 8. Folder and file names e.g keywords.gif 9. Image Alt text <Img Src=“ ” ALT=“keywords.gif
  • 13.
    Passive and ActiveVoice • Writing for the web, be positive and active • Don’t say “Being negative should be avoided” • Say “Be positive”
  • 14.
    Active where possible •“Application forms must be submitted” Question may arise “By whom?” • Better to say “Employers must submit application forms” • Make it easy for your reader on the web or they will punish you by clicking elsewhere!
  • 15.
    But Passive Voicehas its use in web writing • Can use it to frontload keywords in headings and subheadings E.g Alcohol Awareness programme will be made available locally
  • 16.
    What readers lookfor • Headings and subheadings • Scan for hyperlinks • Numerals • Keywords
  • 17.
    How do theyfeel? Impatient! Tip 1 Be brief! More than 200 but less than 1000 words (approx 600 optimum)
  • 18.
    Tip 2 Thinkof your reader • How old? • How educated are they? • What do they need? ..and forget your ego No nice phrases, limit adjectives and adverbs, no anecdotes
  • 19.
    Remember… …readers need tofind out as quickly as possible that they are in the right place. • Put key information above the fold- first screen before scrolling required • Succeed or fail by your headings • Heading are where you put your keywords
  • 20.
    Questions to askyourself • Is this clear? • Is there a simpler way to say this? • Is there a shorter way to say this? • Is this necessary?
  • 21.
    Readability • Avoid usinglong words when shorter substitutes are available (use ‘try’ instead of ‘attempt’, ‘event’ instead of ‘occurrence’). • Where possible, use compact substitutes for long phrases (use ‘since’ instead of ‘in view of the fact that’, ‘consider’ instead of ‘take into consideration’). • Avoid combinations of words with the same meaning (use ‘ principles’ instead of ‘basic principles’, ‘history’ instead of ‘past history’). • Test readability at http://juicystudio.com/services/readability.php
  • 22.
    Could this bewritten better for the web? The Responsible Serving of Alcohol programme • The Responsible Serving of Alcohol programme is a training programme for publicans and bar staff to help them deal with problems such as drunkenness, underage drinking and drinking and driving. The programme was originally operated by the Health Promotion Unit of the Department of Health and Children, in conjunction with the Vintners Federation of Ireland. However, Fáilte Ireland, the government body for training and development in the hospitality and tourism industry, has now taken over its operation. The Responsible Serving of Alcohol Programme encourages publicans and people serving alcohol to the public to be pro-active in dealing with irresponsible alcohol consumption. This includes not serving customers who are already drunk, asking young customers to show Age Cards as proof of age and organising alternative means of transport for drivers who may be over the legal limit. The training itself consists of a three-hour workshop, which costs 25 euro. Each participant is awarded a certificate of completion. Anyone interested in applying to this programme should contact Fáilte Ireland directly
  • 23.
    Good Yahoo exampleof writing for the web
  • 24.
    Finally some links Introductionto Writing Copy for the Web http://webdesignfromscratch.com/writing-for-the- web.php Writing Content for the Web www.dcu.ie/iss/writing_web_content.shtml How to write for the Web Jakob Nielson www.useit.com/papers/webwriting/writing.html