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ISO 14001 Managers Training
- 1. ABC Manufacturing ISO14001 Manager/Supervisor’sTraining By James Charles, PE Senior Consultant EHS Management Strategies, LLC www.ISO14001-Training.com [email protected]
- 2. Why are wehere? • Get ready for ABC’s ISO14001 Registration Audit • Provide managers/supervisors an overview of: ISO14001 Standard ABC’s Environmental Management System (EMS) • Define the Manager/Supervisor’s responsibility for the EMS and during the audit
- 3. Annual Review Boss: We’dlike to develop your leadership skills so we are putting you in charge of the ISO 14001 Project
- 4. Why get ISO14001Certified? • Our customers told us to!! JCI Others – GM, Ford, DiamlerChrysler, other • Minimize ABC’s impact on the environment • Improve ABC’s Environmental Performance • Reduce operational costs • Reduce risk of MDEQ/EPA enforcement
- 5. Why Do WeNeed EMS? Increased Environmental Regulations 0 50,000 100,000 150,000 200,000 1970 1974 1978 1982 1986 1990 1994 1998 2002 Year Manhours 1970 Clean Air Act (CAA) 1972 Clean Water Act (CWA) 1977 CAA & CWA 1978 Toxic Sub Control Act (TSCA) 1980 Resource Conservation & Recovery Act (RCRA) 1982 Superfund 1984 RCRA 1985 TSCA 1987 CWA 1987 Community Right to Know Act 1990 Pollution Prevention Act 1990 CAA 1997 CWA 1997 RCRA Periodic Monitoring & CAM Chem Use Inventory ISO 14000 Comm Right to Know CAA
- 6. Manager/Supervisor’s Responsibility • Know yourEMS Policy Significant Aspects (especially in your area) Procedures/Work Instructions • Communicate to employees • Training • Keep records • Encourage employee involvement
- 7. 7 Everyone Impacts the Environment •General trash • Spent aerosol cans • Welding fumes • Waste paint & solvents • Automotive exhaust • Paint spray emissions • Car wash water • Compressed air use • Electricity • Natural gas • Wastewater discharge • Storm water runoff • Storage tanks • Contaminated land
- 8. What is EHSPerformance? Metric Measurement Goal Injuries/Illness Injuries Decrease Near Miss Reports Report Increase Hazardous Waste Pounds Decrease Recycling Pounds Increase Solid Waste to LF Tons Decrease Electrical Usage Kilowatts Decrease
- 9. Management Systems Magic •1st – Write down everything you do • 2nd – Keep track of everything you do • 3rd – Spend time checking up on your self • Lastly – sit around and talk about what your doing EMS Pixie Dust Improved EHS Performance
- 10. Certified Management Systems Registrationto international standard by 3rd party registrar. • Quality – ISO 9000, QS9000, TS16949 • Environmental – ISO14001:2004 • Health & Safety – OHSAS18001
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- 12. Value of ThirdParty Certification • Yes, it costs money!! • Independent review of your processes • Keep system active through surveillance audit process • Demonstration to external stakeholders – Customers, Bankers, Insurance Companies, Regulatory agencies, Employees • Good Public Relations – Michigan Clean Corporate Citizens
- 13. ISO 14000 • Overviewof ISO 14000 Series Standards • Major Groups of Standard • ISO 14001 & 14004 - EMS • ISO 14010 to 14015 - Environmental Auditing • ISO 14031 - Environmental Performance Evaluation (EPE) • ISO 14021 - 25 - Environmental Labeling • ISO 14040 - 43 - Life Cycle Assessment (LCA) • ISO 14050 - Terms and Definitions • ISO 14060 - Environmental Aspects in Product Standards
- 14. Origin of ISO14001 • Origin of ISO 14001 Environmental Management System (EMS) • ISO is a Geneva-based organization of over 100 countries • ISO International Organization of Standards • ISO 9000 (Quality Management Systems) was the first "Management Systems" standard and set the template for ISO 14000 • 1996 - Final International Standard - ISO 14001 and 14004
- 15. ISO 14001:2004 • OriginalISO 14001:1996 • Finalized November 15, 2004 • 18 Month Transition Period • No new requirements – just provides clarifications • Audits after March 25, 2005 under new standard
- 16. Similarities between ISO9001 and ISO 14001 ISO 9000 (TS 16949) ISO 14001 Quality Policy Environmental Policy Organization Structure and Responsibility Management Representative Management Representative Requirement under Structure and Responsibility Training Training, Awareness and Competence Document and Data Control Document Control Quality System Procedures, Contract Review, Design Control, Purchasing, Process Control, Handling, Storage, Packaging, Preservation and Delivery, Servicing Operational Control Inspection and Testing, Control of Inspection, Measuring and Test Equipment Monitoring and Measurement Corrective and Preventive Action Non-Conformance and Corrective and Preventive Action Control of Quality Records Records Internal Quality Audits Environmental Management System Audits Management Review Management Review
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- 18. ISO 14001:2004 ELEMENTS 4.1GENERAL REQUIREMENTS 4.2 ENVIRONMENTAL POLICY 4.3 PLANNING 4.4 IMPLEMENTATION AND OPERATION 4.5 CHECKING AND CORRECTIVE ACTION 4.6 MANAGEMENT REVIEW
- 19. Environmental Management System Requirements 4.1GENERAL REQUIREMENTS 4.2 ENVIRONMENTAL POLICY 4.3 PLANNING 4.3.1Environmental Aspects 4.3.2 Legal and Other Requirements 4.3.3 Objectives, Targets, and Environmental Management Programs 4.4 IMPLEMENTATION AND OPERATION 4.4.1 Structure and Responsibility 4.4.2 Training, Awareness and Competence 4.4.3 Communications 4.4.4 EMS Documentation 4.4.5 Document Control 4.4.6 Operational Control 4.4.7 Emergency Preparedness 4.5 CHECKING AND CORRECTIVE ACTION 4.5.1 Monitoring and Measurement 4.5.2 Evaluation of Compliance 4.5.3 Nonconformance, Corrective and Preventive Action 4.5.3 Records 4.5.4 EMS Audit 4.6 MANAGEMENT REVIEW
- 20. a) Establish aPolicy Appropriate to Activities/Products/Services b) Commit to Continual Improvement and Prevention of Pollution c) Commit to Legislative and Other Requirements d) Set Framework for Objectives and Targets e) Documented, implemented, and maintained f) Communicate to All Stakeholders g) Available to the public 4.2 Environmental Policy
- 21. ABC’s Environmental Policy Itis the policy of ABC, Inc. a manufacturing company which produces mechanism type assemblies for the automotive, furniture, and other industries to be a responsible corporate citizen in protecting the environment. In support of this policy, ABC is committed to: · Meeting and, where possible, exceeding applicable environmental regulatory, legal and other requirements. · Striving for continual improvement in environmental performance. · Minimizing the creation of waste, pollution and adverse impacts on the environment. · Managing processes, materials and people to reduce environmental impacts associated with ABC Manufacturing activities. This Environmental Policy Statement applies to ABC manufacturing activities, whether directly or indirectly involved with the manufacture of automotive components. It is communicated to all persons working for or on behalf of ABC and is available to the public. As an integral part of this Environmental Policy Statement, ABC pledges to implement and operate an ISO 14001 environmental management system that identifies and addresses the significant environmental aspects of plant operations. Goals are set by the ISO 14001 team and reviewed annually by the undersigned management.
- 22. Policy Commitments • Preventionof Pollution • Improve Continuously • Comply with Legal Requirements Remember “PIC”
- 23. Prevention of Pollution PollutionPrevention = Controlling Significant Aspects Exterior Housekeeping Preventing Spills So yes, conserving electricity and recycling paper is “Pollution Prevention”
- 24. 4.3.1 Environmental Aspects/Impacts 4.3.2Legislated and Other Requirements. 4.3.3 Objectives, Targets, and Environmental Management Programs (combine 4.3.3 & 4.3.4) 4.3 Planning (“PLAN”)
- 25. Activity / Aspect/ Impact An Environmental Aspect refers to an element of our activities, products or services which can have a beneficial or adverse impact on the environment (i.e., it is the cause of an impact such as an emission). A Significant Impact refers to the change which takes place in the environment as a result of the aspect (i.e., it is the effect of an emission such as the contamination of water).
- 26. Significant Environmental Aspect A significantenvironmental aspect is an environmental aspect that has or can have a significant environmental impact……. These are ABC’s most significant activities that can impact the environment
- 27. Key Question: What wouldhappen if you lost control of the aspect? Under normal operating conditions? Under start-up conditions? Under emergency conditions? Aspects/ Impacts
- 28. Determining Significance Identify all Environmental Aspects& Impacts Evaluate for its Significance Significance Criteria Minor Aspects Keeping Records Significant Aspect Operational Control (CONTROL ALL) Objectives & Target Setting (IMPROVE Some)
- 29. ABC’s Significant Aspects •Electrical Usage • Cardboard Usage • Recycling • Oil Usage • Stormwater Run-off • Who determined these? We did!!
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- 31. Objectives and Targets (ImprovementGoals) • Set Objectives and Targets to Prevent or Minimize the Impacts Quantifiable, Time-bound, Accountable Detailed Plan(s) to Accomplish Objectives & Targets must be Developed • Incorporate into Plant Business Plan Gives Environmental the Same Level of Visibility and Attention as Other Issues Establish Overall "Objectives” for the Reduction or Elimination of Environmental Impacts - Increases Accountability • Improve Business & Environmental Performance by Meeting Objectives.& Targets
- 32. Environmental Management Programs (ActionPlans) • Program For Achieving Objectives & Targets • Every Objective & Target Must have a EMP • EMP Must Include: Responsible Party Means to Achieve Objectives & Targets Time-frame • Update If There Are New or Modified Site Activities
- 33. ABCs Environmental Goals •Reduce Electrical Usage • Reduce Cardboard Usage (More returnables)
- 34. 4.4.1 Define Roles,Responsibilities and Authorities 4.4.2 Identify Training Needs, Ensure Awareness and Assess Competence 4.4.3 Establish Procedures for Communicating with All Stakeholders 4.4.4 Establish and Maintain Procedures for Document Control 4.4.5 Establish Procedures for Document Control 4.4.6 Establish Operational Control Procedures 4.4.7 Establish Procedures for Emergency Response 4.4 Implementation & Operation (“DO”)
- 35. Environmental Management Representative • Overseesthe Day to Day Environmental Operations • Coordinates Environmental Matters as Appropriate • Champions EMS Implementation • Should Report Directly to Plant Manager
- 36. ABC’s EMR • EnvironmentalManagement Representative Lori Smith • EMS Team Operations Mgrs., Lean Coordinator, Facilities Supervisor, QA Mgr., Eng. Mgr., Facilities Supervisor, Director of Operations • Responsible for Environmental Compliance Mickey Mouse - Facilities Sup.
- 37. • General EnvironmentalAwareness Training Covers EMS Policy, System, Environmental Aspects & General Env. Awareness All Employees (Required by ISO 14001) Integrate with Routine Meetings (Monthly Safety Talks, Townhalls, Department Meetings) and Other Awareness Techniques • Work Station / Operational Control Training Required for All Significant Activities Aware of the Significant Impacts of Their Work Activities and the Environmental Benefits of Improved Personal Performance Key area for Managers/Supervisors Training
- 38. • Regulatory -Mandated Functional Environmental Training Training You Should Already be Doing - Current Requirement Training Required by Law (RCRA, SPCC, etc.) Specific Employees Required by Their Job Assignment to Have this Training • Emergency Plan Training Training You Should Already by Doing - Current Requirement Training Required by Corporate and (possibly) Law All Employees (Some Employees May Require More Detail Training) Training
- 39. • Internal AuditorTraining Develops Skills Needed to Prepare For & Conduct an Effective EMS Assessment One Time Training Requirement • Contractor / Supplier Orientation EMS Fundamentals and Facility Environmental Policy Selected Contractors Whose Work Could Affect the Facility’s Environmental Regulatory Status or Performance (ie., Paint Supplier, Waste Hauler, etc.) Key area for Managers/Supervisors Training
- 40. 40 System Documents SYSTEM PROCEDURES OPERATIONAL PROCEDURES WORK PRACTICES POLICY ASPECTS OBJ. & TARGETS PROGRAMS ORGANIZATIONAL CHART ROLES& RESPONSIBILITIES LEGAL REQUIREMENTS TRAINING MATRIX MASTER DOCUMENT LIST MASTER RECORDS LIST
- 41. 4.4.6 Operational Control •Required for all significant aspects (Activities) • Procedure/Work Instruction Designed to “Control” the activity • All people involved in the activity need to be trained and this should be documented
- 42. ABC’s Operational Control SignificantAspect Control Electrical Usage Procedure/EMP Cardboard Usage Procedure/EMP Oil Disposal Procedure Stormwater Run-Off Procedure, SWPPP, Permit Recycling Procedure/Signage
- 43. 4.4.7 Emergency Preparedness •All managers/supervisors need to know what to do in the event of an emergency Spill, Fire, etc. • Auditor will ask manager/supervisors and employees how they would respond to an emergency Could be as simple as “I’d notify my manager and leave the area” • Standard requires that emergency preparedness plans be review after any incedint • Emergency Preparedness plans need to be tested annually
- 44. 4.5.1 Measurement -Maintain and Calibrate Monitoring Equipment 4.5.2 Evaluation of Compliance 4.5.3 Nonconformity, corrective (CARs) & preventative actions (PARs) 4.5.4 Control of Environmental Records 4.5.5 Establish and Maintain Internal EMS Audits 4.5 Checking an Corrective Action (“CHECK”)
- 45. ABC’s Internal EMSAuditors • Joe • Kathy • Beth • Mike
- 46. 4.6 Management andReview (“ACT”) • Establish Procedures for Senior Management Review of EMS • Contemplate Changes to the System • Contemplate Actions to Effect Changes • Keep the System Relevant to Your Needs • Keep Minutes of Review Meetings
- 47. Implementation Process • Step1 – Implementation Planning • Step 2 - COMMUNICATE • Step 3 – Aspects / Impacts Evaluation • Step 4 – Draft Objectives and Targets, and EMP’s • Step 5 – Write Environmental Policy • Step 6 – Identify Training Needs and Develop Training Plan • Step 7 – Write EMS Procedures and Operational Control • Step 8– Implement Document Control • Step 9 – Internal Audits • Step 10 - Management Review • Step 11– Registration Audit - Celebrate
- 48. ABC’s ISO14001 Audit •Registrar NSF • March 27 – Document • April 15 – Pre-Assessment • May 12-15 – Registrations Audit • 60 days to closeout corrective actions • ISO14001 Certification Awarded
- 49. Prior to theAudit • Review Policy/PIC • Know Significant Aspects (especially in your area) • Review Environmental Goals • Review Procedures/documentation • Let employees know about audit • Review information with employees • Quiz Employees
- 50. During the Audit •Greet Auditors has they pass through plant • Answer questions directly and completely • Do not hide information • REMEMBER The auditor has to find things to write up as CARs (they feel it is their job) The auditor wants to approve ABC for registration
- 51. Now what doI do? • Get to know your EMS Policy – Remember PIC Procedures Significant Aspects Improvement Goals (Environmental) • Communicate Policy/PIC to all employees • Conduct General Awareness Training • Give employees overview of what to expect for the Audit
- 52. EHS Management Strategies,LLC • ISO 14001 and OHSAS Certification Support Training and Procedure Writing • Internal Auditing – ISO14001, TS16949, OHSAS18001 • SPCC and SWPPP Plans / Certification • DOT / RCRA (hazardous waste) Training – 49CFR172 and 40CFR265 • Spill Response Training • Compliance Auditing (Legal & other) • Air & Water Permitting / Reporting
- 53. Presented by: James Charles,PE, CPG Principal Consultant EHS Management Strategies (616) 666-5490 www.ISO14001-Training.com Call us today!!
Editor's Notes
- #3 I asked my self what can I impart to a group of industrial leaders that could impact their success? The answer was NOT to spend the time define an ISO 14001 or OHSAS 18001 management system. I want to spend the next few minutes defining the concept of “Strategic Thinking” as it applies to EHS performance and how you can begin to integrate this into your business process.
- #20 6 clauses & 15 subclasues