ISO 9001:2015
DOCUMENTED INFORMATION
GUIDLINES
Clause 7.5 of
ISO 9001:2015
• The term documented information refers to information
that must be controlled and maintained and its
supporting medium.
• Documented information can be in any format and on
any medium and can come from any source
Objectives of Documented
information
• Communication of Information
• Evidence of conformity
• Knowledge sharing
• Preserve the organization’s experiences.
Documents may be in
any form or type of
medium
• paper
• magnetic
• electronic or optical computer disc
• photograph
• master sample
DOCUMENTED INFORMATION
Shall include?
Documents Required for ISO 9001:2015 &
Documents necessary for the effectiveness
of the quality management system
D.I - Needed to be maintained by the organization for the
purposes of establishing a QMS
− The scope of the quality management system
(clause 4.3).
− Documented information necessary to support the
operation of processes (clause 4.4).
− The quality policy (clause 5.).
− The quality objectives (clause 6.2).
− This documented information is subject to the
requirements of clause 7.5.
Documented information necessary forthe
organization to operate
− Organization charts
− Process maps, process flow charts and/or process
descriptions
− Procedures
− Work and/or test instructions
− Specifications
− Documents containing internal communications
…………Continue
Documented information necessary forthe
organization to operate
− Production schedules
− Approved supplier lists
− Test and inspection plans
− Quality plans
− Quality manuals
− Strategic plans
− Forms
DOCUMENTED INFORMATION
RECORDS
Records are:
• Documented information needed to be retained
by the organization for the purpose of providing
evidence of result achieved
Records Include:
• − Documented information to the extent necessary to have confidence that
the processes are being carried out as planned (clause 4.4).
• − Evidence of fitness for purpose of monitoring and measuring resources
(clause 7.1.5.1).
• − Evidence of the basis used for calibration of the monitoring and
measurement resources (when no international or national standards exist)
(clause 7.1.5.2).
• − Evidence of competence of person(s) doing work under the control of the
organization that affects the performance and effectiveness of the QMS
(clause 7.2).
Records Include:
• − Results of the review and new requirements for the products and
services (clause 8.2.3).
• Records needed to demonstrate that design and development
requirements have been met (clause 8.3.2)
• − Records on design and development inputs (clause 8.3.3).
• − Records of the activities of design and development controls
(clause 8.3.4).
• − Records of design and development outputs (clause 8.3.5).
Records Include:
• − Design and development changes, including the results of the review and
the authorization of the changes and necessary actions (clause 8.3.6).
• − Records of the evaluation, selection, monitoring of performance and re‐
evaluation of external providers and any and actions arising from these
activities (clause 8.4.1)
• Evidence of the unique identification of the outputs when traceability is a
requirement (clause 8.5.2).
• − Records of property of the customer or external provider that is lost,
damaged or otherwise found to be unsuitable for use and of its
communication to the owner (clause 8.5.3).
Records Include:
• − Results of the review of changes for production or service provision, the
persons authorizing the change, and necessary actions taken (clause
8.5.6).
• − Records of the authorized release of products and services for delivery to
the customer including acceptance criteria and traceability to the
authorizing person(s) (clause 8.6).
• − Records of nonconformities, the actions taken, concessions obtained and
the identification of the authority deciding the action in respect of the
nonconformity (clause 8.7).
Records Include:
• − Results of the evaluation of the performance and the effectiveness of the
QMS (clause 911)
• − Evidence of the implementation of the audit programme and the audit
results (clause 9.2.2).
• − Evidence of the results of management reviews (clause 9.3.3).
• − Evidence of the nature of the nonconformities and any subsequent
actions taken (clause 10.2.2).;
• − Results of any corrective action (clause 10.2.2).
Thank You
Rajeesh thumpayil

Iso 9001 2015 documented information guidlines

  • 1.
  • 2.
    Clause 7.5 of ISO9001:2015 • The term documented information refers to information that must be controlled and maintained and its supporting medium. • Documented information can be in any format and on any medium and can come from any source
  • 3.
    Objectives of Documented information •Communication of Information • Evidence of conformity • Knowledge sharing • Preserve the organization’s experiences.
  • 4.
    Documents may bein any form or type of medium • paper • magnetic • electronic or optical computer disc • photograph • master sample
  • 5.
  • 6.
    Documents Required forISO 9001:2015 & Documents necessary for the effectiveness of the quality management system
  • 7.
    D.I - Neededto be maintained by the organization for the purposes of establishing a QMS − The scope of the quality management system (clause 4.3). − Documented information necessary to support the operation of processes (clause 4.4). − The quality policy (clause 5.). − The quality objectives (clause 6.2). − This documented information is subject to the requirements of clause 7.5.
  • 8.
    Documented information necessaryforthe organization to operate − Organization charts − Process maps, process flow charts and/or process descriptions − Procedures − Work and/or test instructions − Specifications − Documents containing internal communications …………Continue
  • 9.
    Documented information necessaryforthe organization to operate − Production schedules − Approved supplier lists − Test and inspection plans − Quality plans − Quality manuals − Strategic plans − Forms
  • 10.
  • 11.
    Records are: • Documentedinformation needed to be retained by the organization for the purpose of providing evidence of result achieved
  • 12.
    Records Include: • −Documented information to the extent necessary to have confidence that the processes are being carried out as planned (clause 4.4). • − Evidence of fitness for purpose of monitoring and measuring resources (clause 7.1.5.1). • − Evidence of the basis used for calibration of the monitoring and measurement resources (when no international or national standards exist) (clause 7.1.5.2). • − Evidence of competence of person(s) doing work under the control of the organization that affects the performance and effectiveness of the QMS (clause 7.2).
  • 13.
    Records Include: • −Results of the review and new requirements for the products and services (clause 8.2.3). • Records needed to demonstrate that design and development requirements have been met (clause 8.3.2) • − Records on design and development inputs (clause 8.3.3). • − Records of the activities of design and development controls (clause 8.3.4). • − Records of design and development outputs (clause 8.3.5).
  • 14.
    Records Include: • −Design and development changes, including the results of the review and the authorization of the changes and necessary actions (clause 8.3.6). • − Records of the evaluation, selection, monitoring of performance and re‐ evaluation of external providers and any and actions arising from these activities (clause 8.4.1) • Evidence of the unique identification of the outputs when traceability is a requirement (clause 8.5.2). • − Records of property of the customer or external provider that is lost, damaged or otherwise found to be unsuitable for use and of its communication to the owner (clause 8.5.3).
  • 15.
    Records Include: • −Results of the review of changes for production or service provision, the persons authorizing the change, and necessary actions taken (clause 8.5.6). • − Records of the authorized release of products and services for delivery to the customer including acceptance criteria and traceability to the authorizing person(s) (clause 8.6). • − Records of nonconformities, the actions taken, concessions obtained and the identification of the authority deciding the action in respect of the nonconformity (clause 8.7).
  • 16.
    Records Include: • −Results of the evaluation of the performance and the effectiveness of the QMS (clause 911) • − Evidence of the implementation of the audit programme and the audit results (clause 9.2.2). • − Evidence of the results of management reviews (clause 9.3.3). • − Evidence of the nature of the nonconformities and any subsequent actions taken (clause 10.2.2).; • − Results of any corrective action (clause 10.2.2).
  • 17.