ITSM Academy, Inc., profile picture
Uploaded byITSM Academy, Inc.
514 views

ITIL V3 and ISO 20K Cert Schemes - ITSM Academy Webinar

This document summarizes and compares the ITIL and ISO/IEC 20000 certification schemes. It discusses ITSM Academy's accreditation to provide ITIL Foundation, Practitioner, and Manager certifications as well as ISO/IEC 20000 certifications through public and private training courses. The ITIL v3 certification scheme described contains four levels, with Advanced certification at level 4.

Downloaded 202 times
ITIL V3 and ISO 20K Cert Schemes - ITSM Academy Webinar
ITIL V3 and ISO 20K Cert Schemes - ITSM Academy Webinar
ITIL V3 and ISO 20K Cert Schemes - ITSM Academy Webinar
ITIL V3 and ISO 20K Cert Schemes - ITSM Academy Webinar
ITIL V3 and ISO 20K Cert Schemes - ITSM Academy Webinar
ITIL V3 and ISO 20K Cert Schemes - ITSM Academy Webinar
ITIL V3 and ISO 20K Cert Schemes - ITSM Academy Webinar
ITIL V3 and ISO 20K Cert Schemes - ITSM Academy Webinar
ITIL V3 and ISO 20K Cert Schemes - ITSM Academy Webinar
ITIL V3 and ISO 20K Cert Schemes - ITSM Academy Webinar
ITIL V3 and ISO 20K Cert Schemes - ITSM Academy Webinar
ITIL V3 and ISO 20K Cert Schemes - ITSM Academy Webinar
ITIL V3 and ISO 20K Cert Schemes - ITSM Academy Webinar
ITIL V3 and ISO 20K Cert Schemes - ITSM Academy Webinar
ITIL V3 and ISO 20K Cert Schemes - ITSM Academy Webinar
ITIL V3 and ISO 20K Cert Schemes - ITSM Academy Webinar
ITIL V3 and ISO 20K Cert Schemes - ITSM Academy Webinar
ITIL V3 and ISO 20K Cert Schemes - ITSM Academy Webinar

More Related Content

PPTX
ITIL® Intermediate Lifecycle SO
byBOOSTurSKILLS
 
PDF
EMEA10: Delivering CompTIA Certifications: New opportunities with the QCF
byCompTIA UK
 
PPT
Supply Chain Management
byyashpal01
 
PPTX
ITIL® EXPERT_ BOOSTurSKILLS Booster Package
byBOOSTurSKILLS
 
PPTX
ITIl® INTERMEDIATE CAPABILITY SOA
byBOOSTurSKILLS
 
PPTX
ITIL® INTERMEDIATE LIFECYCLE STREAM
byBOOSTurSKILLS
 
PPTX
ITIL® INTERMEDIATE CAPABILITY STREAM
byBOOSTurSKILLS
 
PPTX
RVC DOL TAACCCT Grant Presentation
byswascher
 
ITIL® Intermediate Lifecycle SO
byBOOSTurSKILLS
 
EMEA10: Delivering CompTIA Certifications: New opportunities with the QCF
byCompTIA UK
 
Supply Chain Management
byyashpal01
 
ITIL® EXPERT_ BOOSTurSKILLS Booster Package
byBOOSTurSKILLS
 
ITIl® INTERMEDIATE CAPABILITY SOA
byBOOSTurSKILLS
 
ITIL® INTERMEDIATE LIFECYCLE STREAM
byBOOSTurSKILLS
 
ITIL® INTERMEDIATE CAPABILITY STREAM
byBOOSTurSKILLS
 
RVC DOL TAACCCT Grant Presentation
byswascher
 

Viewers also liked

PPTX
ITIL Service Desk
byMousa Bawadi (IT Manager ,MA ,PMP , PMOC )
 
PPT
KPI System Introduction
byavscully
 
PPTX
SDC case study, Diana Leggott & Chris Jones, Bournemouth University
byService Desk Institute
 
PPTX
Service Desk Management
byitService ®
 
PPTX
Service Catalog & Request Fulfillment, the cornerstone of IT Service Management
byBMC Software
 
PPTX
Becoming world class, Lyssa Edwards, CGI
byService Desk Institute
 
PDF
It Services And Service Catalog(ITIL V3)
byIT Service and Support
 
PPT
Service Desk
byTim Young
 
PPTX
Outsourcing your help desk
byDavid Strom
 
PDF
Senior Management Service Desk Report Sample
byLarry Davis
 
PPTX
It service desk metrics august
byjoelnavco
 
PDF
Staffing Plan writting sample
byLarry Davis
 
PPT
'Step Into the Light' - Leicestershire County Council
byService Desk Institute
 
PPTX
Our SDC Story, Stacey Smith, Leo Minter & Joe Powell, Kingfisher IT Services
byService Desk Institute
 
PDF
Continual Service Improvement: A Journey To Service Excellence - David Wright
byPink Elephant
 
PPTX
Optimizing Service Desk Interactions with Knowledge Management - BMC Engage 2015
byJon Stevens-Hall
 
PPTX
User Experience
byEmpowerID
 
PPTX
SDC Case Study: NBC Universal, Toby Leaver
byService Desk Institute
 
PDF
ITTM : How to quantify troubleshooting skill
byNoel Temena
 
PDF
Service Support Quick Reference
byguest5f36a4
 
ITIL Service Desk
byMousa Bawadi (IT Manager ,MA ,PMP , PMOC )
 
KPI System Introduction
byavscully
 
SDC case study, Diana Leggott & Chris Jones, Bournemouth University
byService Desk Institute
 
Service Desk Management
byitService ®
 
Service Catalog & Request Fulfillment, the cornerstone of IT Service Management
byBMC Software
 
Becoming world class, Lyssa Edwards, CGI
byService Desk Institute
 
It Services And Service Catalog(ITIL V3)
byIT Service and Support
 
Service Desk
byTim Young
 
Outsourcing your help desk
byDavid Strom
 
Senior Management Service Desk Report Sample
byLarry Davis
 
It service desk metrics august
byjoelnavco
 
Staffing Plan writting sample
byLarry Davis
 
'Step Into the Light' - Leicestershire County Council
byService Desk Institute
 
Our SDC Story, Stacey Smith, Leo Minter & Joe Powell, Kingfisher IT Services
byService Desk Institute
 
Continual Service Improvement: A Journey To Service Excellence - David Wright
byPink Elephant
 
Optimizing Service Desk Interactions with Knowledge Management - BMC Engage 2015
byJon Stevens-Hall
 
User Experience
byEmpowerID
 
SDC Case Study: NBC Universal, Toby Leaver
byService Desk Institute
 
ITTM : How to quantify troubleshooting skill
byNoel Temena
 
Service Support Quick Reference
byguest5f36a4
 

Similar to ITIL V3 and ISO 20K Cert Schemes - ITSM Academy Webinar

PDF
ITIL® V3 and ISO 20K: Better Together - ITSM Academy Webinar
byITSM Academy, Inc.
 
PDF
Knowledge is Power
byITSM Academy, Inc.
 
PDF
ITIL 2011 Explained
byITSM Academy, Inc.
 
PDF
Knowledge is Power
byITSM Academy, Inc.
 
PDF
Integrating ITSM Frameworks, Standards and Processes - ITSM Academy Webinar
byITSM Academy, Inc.
 
PDF
ITIL® V3 and ISO/IEC 20000 Certification Schemes
byMatthew Schwartz
 
PPT
Building ITIL Training & Communication Plans
byITSM Academy, Inc.
 
PPT
ITSM Qualification Schemes
byAna Meskovska
 
PDF
Dit yvol5iss12
byRick Lemieux
 
PDF
Dit yvol5iss2
byRick Lemieux
 
DOCX
Itil write up
byadsteamgit
 
PDF
ITIL Training
byAngel Gani
 
PDF
Itil v3
byINFOCHIEF institute
 
PDF
About ITIL Foundation
byITSM Academy, Inc.
 
PDF
We Don't Like our Service Management Tool
byITSM Academy, Inc.
 
PDF
Lessons from the ITSM Trenches
byITSM Academy, Inc.
 
PDF
ITIL / ISO 20000 Professional Certification Myths and Realities
byAlejandro Debenedet
 
PDF
Clarifying ITIL Lifecycle And Capability Courses
byITSM Academy, Inc.
 
PDF
Itil Overview Johannesburg November 2009
byrobertryan25
 
PDF
Key Ingredient - ITSM Academy Webinar
byITSM Academy, Inc.
 
ITIL® V3 and ISO 20K: Better Together - ITSM Academy Webinar
byITSM Academy, Inc.
 
Knowledge is Power
byITSM Academy, Inc.
 
ITIL 2011 Explained
byITSM Academy, Inc.
 
Knowledge is Power
byITSM Academy, Inc.
 
Integrating ITSM Frameworks, Standards and Processes - ITSM Academy Webinar
byITSM Academy, Inc.
 
ITIL® V3 and ISO/IEC 20000 Certification Schemes
byMatthew Schwartz
 
Building ITIL Training & Communication Plans
byITSM Academy, Inc.
 
ITSM Qualification Schemes
byAna Meskovska
 
Dit yvol5iss12
byRick Lemieux
 
Dit yvol5iss2
byRick Lemieux
 
Itil write up
byadsteamgit
 
ITIL Training
byAngel Gani
 
Itil v3
byINFOCHIEF institute
 
About ITIL Foundation
byITSM Academy, Inc.
 
We Don't Like our Service Management Tool
byITSM Academy, Inc.
 
Lessons from the ITSM Trenches
byITSM Academy, Inc.
 
ITIL / ISO 20000 Professional Certification Myths and Realities
byAlejandro Debenedet
 
Clarifying ITIL Lifecycle And Capability Courses
byITSM Academy, Inc.
 
Itil Overview Johannesburg November 2009
byrobertryan25
 
Key Ingredient - ITSM Academy Webinar
byITSM Academy, Inc.
 

More from ITSM Academy, Inc.

PDF
More on ITIL 4. The Conversation Continues
byITSM Academy, Inc.
 
PDF
ITIL 4. The Next Evolution
byITSM Academy, Inc.
 
PDF
ITIL4 and ServiceNow
byITSM Academy, Inc.
 
PDF
ITIL® 4 DSV - Drive Stakeholder Value
byITSM Academy, Inc.
 
PDF
ITIL® 4 HVIT - High Velocity IT
byITSM Academy, Inc.
 
PDF
The Anatomy of XLA: eXperience Level Agreements
byITSM Academy, Inc.
 
PDF
Service Portfolio - Preparing for the Future of your Organization
byITSM Academy, Inc.
 
PDF
Adding Value with Change Management
byITSM Academy, Inc.
 
PDF
How to improve Customer and Employee Experience with IT Service Management
byITSM Academy, Inc.
 
PDF
Artificial Intelligence (AI) & The Future of Employee Service
byITSM Academy, Inc.
 
PDF
SRE Roundtable with 4 DevOps Ambassadors
byITSM Academy, Inc.
 
PDF
Introducing “The V*A*L*U*E Formula: Do more with less and reduce stress"
byITSM Academy, Inc.
 
PDF
Modernizing Service Management Processes with Self-Service Access
byITSM Academy, Inc.
 
PDF
Change Control in ITIL4: So Much More Than a New Name
byITSM Academy, Inc.
 
PDF
Innovate ITIL with DevOps
byITSM Academy, Inc.
 
PDF
Ask Me Anything - Lean Edition
byITSM Academy, Inc.
 
PDF
Mapping Your Journey to ITIL Island
byITSM Academy, Inc.
 
PDF
Status Quo or Status Whoa? with Brad Utterback, an ITSM Academy Webinar
byITSM Academy, Inc.
 
PDF
Is this the End of ITIL? NO, it is the end-to-end of ITIL!
byITSM Academy, Inc.
 
PDF
DevSecOps - Blue is the new Green
byITSM Academy, Inc.
 
More on ITIL 4. The Conversation Continues
byITSM Academy, Inc.
 
ITIL 4. The Next Evolution
byITSM Academy, Inc.
 
ITIL4 and ServiceNow
byITSM Academy, Inc.
 
ITIL® 4 DSV - Drive Stakeholder Value
byITSM Academy, Inc.
 
ITIL® 4 HVIT - High Velocity IT
byITSM Academy, Inc.
 
The Anatomy of XLA: eXperience Level Agreements
byITSM Academy, Inc.
 
Service Portfolio - Preparing for the Future of your Organization
byITSM Academy, Inc.
 
Adding Value with Change Management
byITSM Academy, Inc.
 
How to improve Customer and Employee Experience with IT Service Management
byITSM Academy, Inc.
 
Artificial Intelligence (AI) & The Future of Employee Service
byITSM Academy, Inc.
 
SRE Roundtable with 4 DevOps Ambassadors
byITSM Academy, Inc.
 
Introducing “The V*A*L*U*E Formula: Do more with less and reduce stress"
byITSM Academy, Inc.
 
Modernizing Service Management Processes with Self-Service Access
byITSM Academy, Inc.
 
Change Control in ITIL4: So Much More Than a New Name
byITSM Academy, Inc.
 
Innovate ITIL with DevOps
byITSM Academy, Inc.
 
Ask Me Anything - Lean Edition
byITSM Academy, Inc.
 
Mapping Your Journey to ITIL Island
byITSM Academy, Inc.
 
Status Quo or Status Whoa? with Brad Utterback, an ITSM Academy Webinar
byITSM Academy, Inc.
 
Is this the End of ITIL? NO, it is the end-to-end of ITIL!
byITSM Academy, Inc.
 
DevSecOps - Blue is the new Green
byITSM Academy, Inc.
 

Recently uploaded

PDF
Upskill to Agentic Automation - Working Smarter with AI: Real-World Tools for...
byDianaGray10
 
PPTX
Odoo_by_Infinys_All_in_One_Business_Solution_for_Small_Companies.pptx
byAgusto Sipahutar
 
PPTX
Expanding Your Toolbox: Beginners Guide to Controlling Kubernetes Logs
byEric D. Schabell
 
PDF
Supercharge Your JVM with Project Leyden
byAna-Maria Mihalceanu
 
PPTX
A GREEN BUSINESS TOOLKIT FOR EARLY-STAGE ENTREPRENEURS (1).pptx.pptx
bylearnskillsofficial1
 
PDF
Revolutionizing SQL Database Design for the Modern Era.pdf
bySQL DBM
 
PDF
The Complete Crypto Airdrop Playbook: Strategies, Scams & Success Stories | 3...
by3verseTV
 
PDF
Control Access to Files - RHCSA (RH124).pdf
byLinuxCert Guru
 
PDF
Writing GPU-Ready AI Models in Pure Java with Babylon
byAna-Maria Mihalceanu
 
PDF
Career Blueprint: Mentor Tracks & Career Clinic - Part 2
byDianaGray10
 
PPTX
Career Blueprint - Future Career Vision & Success Stories - 2025 - Part 1
byDianaGray10
 
PDF
Analyze and Store Logs - RHCSA (RH124).pdf
byLinuxCert Guru
 
PDF
Getting started with Agent Framework.pdf
byNilesh Gule
 
PDF
Save administrator time with the automated remediation capabilities of Red Ha...
byPrincipled Technologies
 
PDF
Open Source SecurityCon 2025 in Atlanta - Transparency Exchange API: Where To...
byPavel Shukhman
 
PDF
Configure and Secure SSH - RHCSA (RH124).pdf
byLinuxCert Guru
 
PDF
Access Linux File System in RHEL - RHCSA (RH124).pdf
byLinuxCert Guru
 
PPTX
AI and Linux in 2025 - Jay LaCroix, Learn Linux TV
byAll Things Open
 
PDF
Exclusive Hands-On Workshop: Agentic Automation with UiPath (First Edition)
byanabulhac
 
PPTX
Bulwark Pokemon League Top 8 graphic archive
byGc Howard
 
Upskill to Agentic Automation - Working Smarter with AI: Real-World Tools for...
byDianaGray10
 
Odoo_by_Infinys_All_in_One_Business_Solution_for_Small_Companies.pptx
byAgusto Sipahutar
 
Expanding Your Toolbox: Beginners Guide to Controlling Kubernetes Logs
byEric D. Schabell
 
Supercharge Your JVM with Project Leyden
byAna-Maria Mihalceanu
 
A GREEN BUSINESS TOOLKIT FOR EARLY-STAGE ENTREPRENEURS (1).pptx.pptx
bylearnskillsofficial1
 
Revolutionizing SQL Database Design for the Modern Era.pdf
bySQL DBM
 
The Complete Crypto Airdrop Playbook: Strategies, Scams & Success Stories | 3...
by3verseTV
 
Control Access to Files - RHCSA (RH124).pdf
byLinuxCert Guru
 
Writing GPU-Ready AI Models in Pure Java with Babylon
byAna-Maria Mihalceanu
 
Career Blueprint: Mentor Tracks & Career Clinic - Part 2
byDianaGray10
 
Career Blueprint - Future Career Vision & Success Stories - 2025 - Part 1
byDianaGray10
 
Analyze and Store Logs - RHCSA (RH124).pdf
byLinuxCert Guru
 
Getting started with Agent Framework.pdf
byNilesh Gule
 
Save administrator time with the automated remediation capabilities of Red Ha...
byPrincipled Technologies
 
Open Source SecurityCon 2025 in Atlanta - Transparency Exchange API: Where To...
byPavel Shukhman
 
Configure and Secure SSH - RHCSA (RH124).pdf
byLinuxCert Guru
 
Access Linux File System in RHEL - RHCSA (RH124).pdf
byLinuxCert Guru
 
AI and Linux in 2025 - Jay LaCroix, Learn Linux TV
byAll Things Open
 
Exclusive Hands-On Workshop: Agentic Automation with UiPath (First Edition)
byanabulhac
 
Bulwark Pokemon League Top 8 graphic archive
byGc Howard