Promise of VAS -
Rural Telecom Market
          Jagdish Mitra
        Chief Executive Officer
     CanvasM Technologies Limited
Bigger Picture……..

   Untapped Market 714 M, growing per              1%
  capita income $1100(2010)- $1770(2013)        high tele-
                                                 density
                                                 reflect
 Mobile spend to grow 1.4%(2008) to 2.4% of   $200   higher
 GDP & GDP to Grow 7-9% in next few years        GDP per
                                                  capita

    Clear correlation between increased
           in tele-density to GDP
                                                1.4 B
                                              population ~
                                     Below
                   Mobile                       growth
                                    Poverty
                 penetration
                                   Line 25%
                                               1.4 % yr.
                    32%


                               2
Rural India driver of Mobile Revolution ……..
Today 100 Million Users




By 2012, rural India will account for over 60%
            of total telecom subscriber base
                         3
Maslow Need Hierarchy for BOP

      Mobile as a “ENABLER TECHNLOGY”

     Need to                        Education
  Communicate                        and Jobs
   - Mobile or
     Landline
                                       Health
                                        and
                                      Medicine
                                      Services
  Entertainmen
    t – Songs,    Banking and   Agricultural
      Games,        Money       Information
    Religious      Transfers
Fundamental needs do not change…




                                   What
                                   Does
                           Change!
                       5
Fundamental needs do not change…

          HOW                    WHEN            WHERE

                     Needs are fulfilled
  New Methods
    & Tools
                          Anytime             Anywhere
   Banking for un         On-Demand            E-Learning,
   Banked , Sachet       Infotainment –       Remote Health
    Pricing , M2M      Farming , Irrigation    Monitoring

                 CanvasM Focus on
      Enabling Technology & Innovation to alter
                How, When and Where
                             6
Not
enough
EXPERIMENTATION & AWARENESS
Language Diversity ………………

                       Beyond Hindi.....

                       • 18 major
                         languages and 844
                         different dialects
                       • Infotainment Source
                         today :- newspapers
                         in 87, radio
                         programmes in 71, and
                         films in 15
                         languages

                   8
Rural India Buys………….

 More often (mostly weekly)
 Small packs, low unit price more important than economy
 Distribution and pricing - Mantras to success




 RURAL MARKETS IS NOT ABOUT VILLAGES……

    ……….ITS ABOUT SELLING TO MASSES

                          9
Mobile Services ......Are MORE affordable ……
Paradigm Shift - ARPU to ARFUTM

             Grow the        Optimize My      Create
          Available Market   Expenditures   Stickiness



             ARPU                           CHURN




                        Avg Rev Frm User         Services like
   INTANGIBLE
     ASSETS                                     Advertisement.,
                                                  Commerce,
   …Consumer
   Information,
                                                   Loyalty,
                                                 Community,
   behavior etc.                                    Utility
HOLY GRAIL

                     KYC Norms


           TRAI                    RBI Regulations

  INFORMATION &
                                             CONTENT
    BROADCAST

         MMA                        SERVICE PROVIDERS

                                    NETWORK
               DoT
                                 INFRASTRUCTURE

                      DEVICES


                       12
Way Forward

                            unique products, unique services, unique pricing
      Focus                               unique technologies
                                         NEED DISCOVERY!



  Localizing value                    creating local entrepreneurs,
                                treating the community as the customer
     creation            SEED TO TIP.. ALIGNING INFRASTRUCTURE NEEDS!!


                                   Aggregation of hyper-local content
  Enabling access to
                                 Tapping into local knowledge societies
   relevant content                             WIKIFY!

    Unconventional                NGOs, FMCG, Self-Help groups,
       partnering                      Government Agencies
  Co –collaborate & Co           OUT OF THE BOX!....ARFU FOCUS
        educate

   DEVICES & ROBUST                     RE-USE DEVICES
     REGULATORY                       READY TO USE DEVICES
     FRAMEWORK                    ENABLE NEW BUISNESS MODELS
Enabling Discovery ……with CanvasM Ideation
Ideation Factory…to enable On Demand Innovation
factory




    Leveraging   110,000 Employees across M&M Group &
                      Educational Institutions
Consumer Study Experience
 User Studies Experience



                                                              Contextual
                                                              Inquiry of
                                                              Mobile
                                                              Services


                     Kavita Iyer observing mobile users in
                     the National Association for the Blind




Usability
Evaluation of
Applications
Thank You

Jagdish Mitra

  • 1.
    Promise of VAS- Rural Telecom Market Jagdish Mitra Chief Executive Officer CanvasM Technologies Limited
  • 2.
    Bigger Picture…….. Untapped Market 714 M, growing per 1% capita income $1100(2010)- $1770(2013) high tele- density reflect Mobile spend to grow 1.4%(2008) to 2.4% of $200 higher GDP & GDP to Grow 7-9% in next few years GDP per capita Clear correlation between increased in tele-density to GDP 1.4 B population ~ Below Mobile growth Poverty penetration Line 25% 1.4 % yr. 32% 2
  • 3.
    Rural India driverof Mobile Revolution …….. Today 100 Million Users By 2012, rural India will account for over 60% of total telecom subscriber base 3
  • 4.
    Maslow Need Hierarchyfor BOP Mobile as a “ENABLER TECHNLOGY” Need to Education Communicate and Jobs - Mobile or Landline Health and Medicine Services Entertainmen t – Songs, Banking and Agricultural Games, Money Information Religious Transfers
  • 5.
    Fundamental needs donot change… What Does Change! 5
  • 6.
    Fundamental needs donot change… HOW WHEN WHERE Needs are fulfilled New Methods & Tools Anytime Anywhere Banking for un On-Demand E-Learning, Banked , Sachet Infotainment – Remote Health Pricing , M2M Farming , Irrigation Monitoring CanvasM Focus on Enabling Technology & Innovation to alter How, When and Where 6
  • 7.
  • 8.
    Language Diversity ……………… Beyond Hindi..... • 18 major languages and 844 different dialects • Infotainment Source today :- newspapers in 87, radio programmes in 71, and films in 15 languages 8
  • 9.
    Rural India Buys…………. More often (mostly weekly)  Small packs, low unit price more important than economy  Distribution and pricing - Mantras to success RURAL MARKETS IS NOT ABOUT VILLAGES…… ……….ITS ABOUT SELLING TO MASSES 9
  • 10.
    Mobile Services ......AreMORE affordable ……
  • 11.
    Paradigm Shift -ARPU to ARFUTM Grow the Optimize My Create Available Market Expenditures Stickiness ARPU CHURN Avg Rev Frm User Services like INTANGIBLE ASSETS Advertisement., Commerce, …Consumer Information, Loyalty, Community, behavior etc. Utility
  • 12.
    HOLY GRAIL KYC Norms TRAI RBI Regulations INFORMATION & CONTENT BROADCAST MMA SERVICE PROVIDERS NETWORK DoT INFRASTRUCTURE DEVICES 12
  • 13.
    Way Forward unique products, unique services, unique pricing Focus unique technologies NEED DISCOVERY! Localizing value creating local entrepreneurs, treating the community as the customer creation SEED TO TIP.. ALIGNING INFRASTRUCTURE NEEDS!! Aggregation of hyper-local content Enabling access to Tapping into local knowledge societies relevant content WIKIFY! Unconventional NGOs, FMCG, Self-Help groups, partnering Government Agencies Co –collaborate & Co OUT OF THE BOX!....ARFU FOCUS educate DEVICES & ROBUST RE-USE DEVICES REGULATORY READY TO USE DEVICES FRAMEWORK ENABLE NEW BUISNESS MODELS
  • 14.
    Enabling Discovery ……withCanvasM Ideation Ideation Factory…to enable On Demand Innovation factory Leveraging 110,000 Employees across M&M Group & Educational Institutions
  • 15.
    Consumer Study Experience User Studies Experience Contextual Inquiry of Mobile Services Kavita Iyer observing mobile users in the National Association for the Blind Usability Evaluation of Applications
  • 16.