JamesMwaipunguR

JamesMwaipunguR

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  James E Mwaipungu 404Spring Trace O’Fallon, Mo 63368 314-705-5232 [email protected] BS International Marketing, University of Westminster, UK Business Administration, NH College Project Management –MBA (Currently enrolled at Southern New Hampshire University) Objective: Seeking a responsible and challenging position in a growth oriented progressive Institution where my experience and skills will significantly contribute to the overall success of the organization and provide opportunities for my career growth. Summary of Qualifications: • Passionate about achieving challenging goals and deadlines.  Possessing extensive experience of supporting, developing and motivating teams to do better and to drive continuous improvements across a range of work activities. • Possess persuasive communication skills with a strong customer focus. • Promoting good work practices. • Strong interpersonal skills with both faculty and student populations. • Demonstrate a high level of integrity and professionalism as a front-line institution representative. • Technically proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, Access). Professional Experience: Marketing Consultant, Azam Foods Inc. (2012-Present  Overseeing marketing strategies for new and existing products  Review factors, such as product pricing, distribution strategy, communications and packaging, and recommend strategies for product launches.  Data mining Admissions/Markting, St.Louis College of Health Careers  Developing and implementing strategic marketing and operational plans for school. • Participate in appropriate recruitment and enrollment activities including: open
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  house, training sessions,orientation programs, career days, etc. • Consistently conduct follow-up meetings, monthly at minimum, with all applicants to ensure successful matriculation. • Provide an exceptional customer service to all potential and current students. Assistant Director of Admissions , Brown Mackie College (2011-2013) • Accurately and completely explain educational programs, expected outcomes, student’s services, and financial consideration to students, parents, and educators. • Manage inquiries to achieve prompt contact and performance activity weekly goals; utilize approved recruitment policies/formats; make prompt and effective contact with inquiries and redirect unqualified candidates based upon incompatible career goals. • Secure new inquiries (Personally Developed Referrals) by directly asking phone and in-person contacts about referrals of others to contact that may be interested in programs offered. • Schedule and conduct interviews, pursue qualified candidates for enrollment, and determine appropriateness of candidates for admission based upon career goal compatibility. • Accurately forecast projected new students on a periodic basis for Campus Admissions Head. • Consistently conduct follow-up meetings, monthly at minimum, with all applicants to ensure successful matriculation. • Assist other personnel and departments with data collection and problem solving. • Participate in appropriate recruitment and enrollment activities including: open houses, regional presentations, training sessions, orientation programs, career days, etc. Vatterott College (2007-2010), Admission Representative, Call Center Agents Trainer/Manager • Responds to all of inquiries regarding Vatterott Programs. • Utilizes and adheres to Lead Management System. • Train and manage call center agents. • Manages leads in accordance to Vatterott Admission Lead Policy. • Coordinates the new student orientation. • Establishes and exceeds performance standards throughpersonal conduct, individual and team attitude. • Provides an exceptional customer service to all potential and current students. • Completes administrative duties and other projects as assigned • Achieved challenging quarterly new student enrollment objectives. DeRose and Associates (1996-2006), Marketing manager • In charge devising, developing and implementing strategic marketing and operational plans for business. • Meet with dealers, national accounts, end users and the sales force to define new products
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  requirements and workwith product development to document these requirements in product specifications. • Analyzing competitive product offerings in terms of features and benefits as well as price points. • Prepared written status reports for senior management detailing open action items and launch status. • Defined roles and responsibilities for each group to improve company Processes and strengthen communication channels. Reference: Available upon request.