DOT RWANDA IN STABILIZING THE
    MARKET FOR THE BDCs IN
          REMOTE AREAS
 ‘Case of Interns at BDC of Gasabo’

                                       Jean Claude Ndayambaje
                                       Digital Opportunity Trust,
                                       email:
                                       jndayambaje@dotrust.org

        ICT for Rural Development conference, November 1-3,2011 South A
Sharing the success of youth
    supported work in the community
    in the area of effective use of ICT,
      how do the stakeholders in ICT
    support the work and what to do to
    more catalyze the growth of ICT in
                    RD


DOT RWANDA IN STABILIZING THE MARKET FOR THE FORMER TELECENTERs IN REMOTE
AREAS
1. Overview of ICT in Rwanda, DOT and its
  Programs;
2. The Showcase of interns project in BDC Gasabo;
3. Way forward.




DOT RWANDA IN STABILIZING THE MARKET FOR THE FORMER TELECENTERs IN REMOTE
AREAS
Rwanda witnesses a good number of challenges, the
opportunities are also considerable and the future is
promising




                           Synergies identified between DOT
                           vision and Rwanda’s rural economic
                           transformation
                                Vision 2020 national strategy;
                                PRSP; NICI-2020 Plan;
                                Integrated ICT-led Socio-
                                Economic Development Plan
                                              Source:ICT SWOT
DOT Rwanda and its Programs
       Digital Opportunity Trust is an International Not-for-Profit
                               Organization
DOT’s Mission: Creating global networks of talented, energetic young leaders who make real
  change by educating local communities to apply technology effectively to real life.

DOT’s Vision: To eradicate poverty, vulnerability and gender inequality by giving all people
  the skills and knowledge to use technology to achieve educational, social and economic
  opportunities.
DOT Rwanda and its Programs
cont.
 Project Opportunity: bring economic and social benefits to selected
    disadvantaged communities in Rwanda by
     Enabling young ICT leaders-interns (50% women)

     Building capacity of CBOs to connect with economic opportunities

     Promoting entrepreneurship with community participants (50% women)

     Sharing knowledge between Rwandan communities and internationally




 Project Focus: Capacity development of 180 interns (technology ambassadors)
 who work through CBOs to train & coach 30,000+ community members



 Programs: ReachUp! & Start Up! to build ICT & Business Skills capacity of
 vulnerable groups and young entrepreneurs in selected communities

                                  www.dotrust.org
Benefits

    Enhanced self-employment / employment
     opportunities for youth
    In selected communities
      Increased access to economic opportunity
      Increased micro-enterprise and MSE development

      Increased household income levels

    Demonstration of ICT access and use
    Enhanced market connections for CBOs
Program Model

                                Technology Application
                                  Through Projects
                                                            Schools Enabled
        Business, School &                                  Entrepreneurs Mobilized
       Community Facilitation                               Startups Enabled
                                                            Businesses Scaled


Train the
 Trainer
                                         Community

                                                              @

                            Interns                      SolutionPartners

   Local Program
       Team         DOT RWANDA IN STABILIZING THE MARKET FOR THE FORMER
                    TELECENTERs IN REMOTE AREAS ‘Case of Interns at Business
ReachUp! Intern Life Cycle

       Recruit            Training                         Placement
       Interns             (4 wks)                         (9 months)
• Rigorous       • Global & local         • Intern commitment letter signed
 screening &      trainers, Orientation,       •9 months deployment in
 selection of     online and face to face       communities where they deliver the
 interns          training to facilitate,       ReachUp! Program
                  consult and inspire
                                               • Stipend, transportation,
                 • Interns receive              communication & modem
                  training stipend
                 • Additional training is
                  also offered every
                  month – mainly
                  focused on how to get
                  a job in the Rwanda
                  job market

                                     www.dotrust.org
Mobilizing Community Entrepreneurs
                                         ReachUp! Curriculum is designed to
                                         empower beneficiaries and to build
                                         business and technology skills

   Objective: Equip disadvantaged community members with ICT & basic
    business skills and develop entrepreneurial spirit to spur income generation and
    creation of micro-enterprises

   Audience: 1) Disadvantaged groups such as un/under-employed, women,
    youth; 2) Community members interested in starting a micro-enterprise and; 3)
    Marginalized, remote and rural communities

   Approach: Provide participants with knowledge, tools and skills to help them
    leverage economic opportunity in their community through Intern-facilitated
    training. Highlights- Business Skills; ICT Skills & Empowerment Skills. .
                                            www.dotrust.org
The ReachUp! competency
framework for DOT Interns
   Commits to Excellence
   Manages Projects
   Facilitates Learning
   Coaches
   Conducts Action Research
   Advocates
ReachUp! Training Session
               Modules
     Empowerment/                     Technology Skills                  Business Skills
      Livelihood
1   Course Introduction and       3   Meet your Computer             17 Intro to Business
    Self Reflection                   (Windows, Notepad)
                                                                     18 Business Concepts and
2   Your Strengths, Skills and    4   Computer as Notebook              Ideas
    Passions                          (Word – Letter)
                                                                     19 Intro to Business Planning
                                  6   Computer as Library
5   The Opportunity                   (Internet Browsers)            20 Marketing Basics
    Marketplace
                                  8   Computer as Designer           21 Marketing Materials (Word –
7   Opportunities Around You          (Word – Livelihood Flyer)         Business Flyer and Resume
9   Tools to Access Information   10 Computer as Scheduler              Template)
11 Visioning and Self-Esteem         (Word – Calendar)               22 Budgeting Basics and Cash
12 Consolidating Research
                                  13 Computer as Post Office            Flow (Word – Business Plan
                                     (Yahoo! Email)                     Template; Excel – Business
   Findings
                                  14 Computer as Analyst (Excel         Budget and Cash Flow)
15 Mapping Sustainable               – Personal Budget)              23 Record-Keeping
   Livelihood Projects
                                  16 Computer as Showcase
                                     (PowerPoint – Presentation      24 Action Plans & Course
                                                                        Wrap Up
                                                   www.dotrust.org
The interns project at BDC
      Gasabo
         Objective
           Toincrease the number of people that use the
            center;
           Raisingawareness about ICT and the benefits
           of Business Services opportunities in the
           community;
         Results
           An     average of 50 persons on waiting list every
             month for monthly trainings;
           Surrounding community know the services offered
             by the BDC and its partners;
Commits to Excellence, Manages Projects, Facilitates Learning, Coaches, Conducts Action
   Research, Advocates
The context
                                                  Each District of Rwanda has a
                                                   well equipped Business
                                                   Development Center
                                                   (Telecentre);
                                                  Most of BDCs are located in
                                                   remote areas;
                                                  At BDC gasabo, only 2 persons
                                                   in 10 were aware of available
                                                   Business Support Services
                                                   (baseline survey)
                                                  Two Interns mobilize and train
                                                   atleast 30 persons every
                                                   month;
                                                  Interns are responsible to
                                                   mobilize people for trainings;
Commits to Excellence, Manages Projects, Facilitates Learning, Coaches, Conducts Action Research,
  Advocates
Passions and Creativity. The
solution
Sharing challenges and
  successes,
  Consultations and
  creativity




   Kitchen gardens installations initiated by interns
    (Demonstrations)
The solution cont.
   In class                      Traffic at the center
    arrangements                   increases




Virtual Network Computing
  and Screencasting tools in
The solution cont.




Interns organize Visits, Walks and community works
The Impact
Entrepreneurial culture is instilled into the participants. Participants’ confidence and
ability to take business risks.
Participants overcome cyber phobia, use computer to improve or develop business.
Participants’ skills and passions are enhanced
Participants’ are able to respond to community needs and identify opportunities
around them.
DOT Interns have secured fulltime employed
Coaching and business development services. RU Graduates secured employment,
formed cooperatives & small business :
Linkages- increased awareness of the available business development services ,
Market opportunities, MFI;
At BDC gasabo, the trend in training local people increased from 36 to 84 participants
every month
The way
forward
   Applications that target
    the low end users;
   To speed up the quality of
    services and skills;
   To advocate for youth
    with passions and willing
    to give back to the
    community;
   To involve youth in
    various researches and
    debates on ICT for RD;
Thank
you!

Jean Claude Presentation

  • 1.
    DOT RWANDA INSTABILIZING THE MARKET FOR THE BDCs IN REMOTE AREAS ‘Case of Interns at BDC of Gasabo’ Jean Claude Ndayambaje Digital Opportunity Trust, email: [email protected] ICT for Rural Development conference, November 1-3,2011 South A
  • 2.
    Sharing the successof youth supported work in the community in the area of effective use of ICT, how do the stakeholders in ICT support the work and what to do to more catalyze the growth of ICT in RD DOT RWANDA IN STABILIZING THE MARKET FOR THE FORMER TELECENTERs IN REMOTE AREAS
  • 3.
    1. Overview ofICT in Rwanda, DOT and its Programs; 2. The Showcase of interns project in BDC Gasabo; 3. Way forward. DOT RWANDA IN STABILIZING THE MARKET FOR THE FORMER TELECENTERs IN REMOTE AREAS
  • 4.
    Rwanda witnesses agood number of challenges, the opportunities are also considerable and the future is promising Synergies identified between DOT vision and Rwanda’s rural economic transformation Vision 2020 national strategy; PRSP; NICI-2020 Plan; Integrated ICT-led Socio- Economic Development Plan Source:ICT SWOT
  • 5.
    DOT Rwanda andits Programs Digital Opportunity Trust is an International Not-for-Profit Organization DOT’s Mission: Creating global networks of talented, energetic young leaders who make real change by educating local communities to apply technology effectively to real life. DOT’s Vision: To eradicate poverty, vulnerability and gender inequality by giving all people the skills and knowledge to use technology to achieve educational, social and economic opportunities.
  • 6.
    DOT Rwanda andits Programs cont. Project Opportunity: bring economic and social benefits to selected disadvantaged communities in Rwanda by  Enabling young ICT leaders-interns (50% women)  Building capacity of CBOs to connect with economic opportunities  Promoting entrepreneurship with community participants (50% women)  Sharing knowledge between Rwandan communities and internationally Project Focus: Capacity development of 180 interns (technology ambassadors) who work through CBOs to train & coach 30,000+ community members Programs: ReachUp! & Start Up! to build ICT & Business Skills capacity of vulnerable groups and young entrepreneurs in selected communities www.dotrust.org
  • 7.
    Benefits  Enhanced self-employment / employment opportunities for youth  In selected communities  Increased access to economic opportunity  Increased micro-enterprise and MSE development  Increased household income levels  Demonstration of ICT access and use  Enhanced market connections for CBOs
  • 8.
    Program Model Technology Application Through Projects Schools Enabled Business, School & Entrepreneurs Mobilized Community Facilitation Startups Enabled Businesses Scaled Train the Trainer Community @ Interns SolutionPartners Local Program Team DOT RWANDA IN STABILIZING THE MARKET FOR THE FORMER TELECENTERs IN REMOTE AREAS ‘Case of Interns at Business
  • 9.
    ReachUp! Intern LifeCycle Recruit Training Placement Interns (4 wks) (9 months) • Rigorous • Global & local • Intern commitment letter signed screening & trainers, Orientation, •9 months deployment in selection of online and face to face communities where they deliver the interns training to facilitate, ReachUp! Program consult and inspire • Stipend, transportation, • Interns receive communication & modem training stipend • Additional training is also offered every month – mainly focused on how to get a job in the Rwanda job market www.dotrust.org
  • 10.
    Mobilizing Community Entrepreneurs ReachUp! Curriculum is designed to empower beneficiaries and to build business and technology skills  Objective: Equip disadvantaged community members with ICT & basic business skills and develop entrepreneurial spirit to spur income generation and creation of micro-enterprises  Audience: 1) Disadvantaged groups such as un/under-employed, women, youth; 2) Community members interested in starting a micro-enterprise and; 3) Marginalized, remote and rural communities  Approach: Provide participants with knowledge, tools and skills to help them leverage economic opportunity in their community through Intern-facilitated training. Highlights- Business Skills; ICT Skills & Empowerment Skills. . www.dotrust.org
  • 11.
    The ReachUp! competency frameworkfor DOT Interns  Commits to Excellence  Manages Projects  Facilitates Learning  Coaches  Conducts Action Research  Advocates
  • 12.
    ReachUp! Training Session Modules Empowerment/ Technology Skills Business Skills Livelihood 1 Course Introduction and 3 Meet your Computer 17 Intro to Business Self Reflection (Windows, Notepad) 18 Business Concepts and 2 Your Strengths, Skills and 4 Computer as Notebook Ideas Passions (Word – Letter) 19 Intro to Business Planning 6 Computer as Library 5 The Opportunity (Internet Browsers) 20 Marketing Basics Marketplace 8 Computer as Designer 21 Marketing Materials (Word – 7 Opportunities Around You (Word – Livelihood Flyer) Business Flyer and Resume 9 Tools to Access Information 10 Computer as Scheduler Template) 11 Visioning and Self-Esteem (Word – Calendar) 22 Budgeting Basics and Cash 12 Consolidating Research 13 Computer as Post Office Flow (Word – Business Plan (Yahoo! Email) Template; Excel – Business Findings 14 Computer as Analyst (Excel Budget and Cash Flow) 15 Mapping Sustainable – Personal Budget) 23 Record-Keeping Livelihood Projects 16 Computer as Showcase (PowerPoint – Presentation 24 Action Plans & Course Wrap Up www.dotrust.org
  • 13.
    The interns projectat BDC Gasabo  Objective  Toincrease the number of people that use the center;  Raisingawareness about ICT and the benefits of Business Services opportunities in the community;  Results  An average of 50 persons on waiting list every month for monthly trainings;  Surrounding community know the services offered by the BDC and its partners; Commits to Excellence, Manages Projects, Facilitates Learning, Coaches, Conducts Action Research, Advocates
  • 14.
    The context  Each District of Rwanda has a well equipped Business Development Center (Telecentre);  Most of BDCs are located in remote areas;  At BDC gasabo, only 2 persons in 10 were aware of available Business Support Services (baseline survey)  Two Interns mobilize and train atleast 30 persons every month;  Interns are responsible to mobilize people for trainings; Commits to Excellence, Manages Projects, Facilitates Learning, Coaches, Conducts Action Research, Advocates
  • 15.
    Passions and Creativity.The solution Sharing challenges and successes, Consultations and creativity  Kitchen gardens installations initiated by interns (Demonstrations)
  • 16.
    The solution cont.  In class  Traffic at the center arrangements increases Virtual Network Computing and Screencasting tools in
  • 17.
    The solution cont. Internsorganize Visits, Walks and community works
  • 18.
    The Impact Entrepreneurial cultureis instilled into the participants. Participants’ confidence and ability to take business risks. Participants overcome cyber phobia, use computer to improve or develop business. Participants’ skills and passions are enhanced Participants’ are able to respond to community needs and identify opportunities around them. DOT Interns have secured fulltime employed Coaching and business development services. RU Graduates secured employment, formed cooperatives & small business : Linkages- increased awareness of the available business development services , Market opportunities, MFI; At BDC gasabo, the trend in training local people increased from 36 to 84 participants every month
  • 19.
    The way forward  Applications that target the low end users;  To speed up the quality of services and skills;  To advocate for youth with passions and willing to give back to the community;  To involve youth in various researches and debates on ICT for RD;
  • 20.