Confidential
Enablers for Maturing Your
S&OP Processes
Click to edit Master title style
Demand
(customer)
Transportation Distribution &
Inventory
Supply &
Manufacturing
How much
demand will we
generate? At what
service level
can we
profitably
satisfy
demand?
At what point in
my supply chain
should I decouple
push vs. pull?
What is the best
flow path?
How should we
transport
product through
the supply
chain?
What activities
should we
outsource?
How much and
where should
inventory be
positioned in the
supply chain?
When should we
buy or make
product to make
best use of
capacity?
What
infrastructure is
required for
manufacturing &
distribution?
2
We Support Value-Driven Supply Chain Decisions
Click to edit Master title styleSome of Our Consulting Clients
3
FOOD AND
BEVERAGE
RETAIL
HOME/OFFICE
DURABLES
HEALTHCARE
HOME/OFFICE
NON DURABLES
OTHER
INDUSTRIES
SERVED
• 62 of the Fortune 500
• 9 of the Top 15 US Retailers
• 13 of AMR’s Top 25 Supply Chains
• 5 of the Top 20 Global Forest and Paper Companies
• 8 of the World’s 25 Largest Food & Beverage Mfgs
• 9 of the Top 10 Consumer Goods Supply Chains., SC Digest
Packaging LSPChemical/ProcessAuto/Industrial
Utilities/
Telecomm/Media
Click to edit Master title style
4
Selected S&OP Objectives
Increase Profits
Free Up Capacity
Increase Flexibility
Manage Complexity
Business
Strategy
• Competitive
Differentiation
• Geo Strategy
• Financial Targets
Financial
Planning
• Revenue Forecast
• Budgeting
• Capital Plans
• Cost Control
Market
Planning
• Prod Forecast
• Promo Plans
• Brand/Channel
Strategy & Pricing
R & D
CategoryMgmt
• New Prod Into
• Prod Lifecycle Plan
• Prod Mix/ Pricing /
Placement
Sales
Planning
• Sales Forecasts
• Customer Business
Policies/Plans
Demand
Planning
• Historical Demand
• Stat Forecasts
SUPPLY
DEMAND
CORPORATE
Supply
Planning
• Prod Forecast
• Promo Plans
• Brand/Channel
Strategy & Pricing
Demand
Management
• Product Allocation
Operations
Planning
• Sales Forecasts
• Customer Business
Plans
• Product Allocation
Logistics
Planning
• Historical Demand
• Stat Forecasts
Click to edit Master title style
5
Selected S&OP Objectives
Analytical Enablers
Increase Profits
Free Up Capacity
Increase Flexibility
Manage Complexity
Cost-To-Serve Models
Product & Customer
Portfolio Management
Segmentation/ Tailored
SC Networks
Network Design and
Analysis
Inventory Deployment
and Policy Optimization
Click to edit Master title style
Reasons Companies Initiate Network Studies
Cost Reduction Clear Leader and Growing
Source: 184 Chainalytics’ employee project experiences
1995-1999 2000-2004 2005-2009
Never Done Thought It Was Time 11% 2% 0%
Develop Internal Compentancy 4% 4% 8%
New Markets 9% 9% 2%
New Management 0% 6% 11%
Excess/Insufficient Capacity 20% 9% 8%
Merger/Acquisition/Divestiture 9% 15% 12%
Cost Reduction 35% 38% 46%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Cost Reduction
41%
Merger, Acquisition,
Divestiture
12%
Excess/Insufficient
Capacity
11%
NewManagement
6%
NewMarkets
6%
Develop Internal
Compentancy
6%
Never Done Thought It
Was Time
3%
Process Re-engineering
3%
Annual Planning Process
3%
Politcal/Regulatory
2%
NewProduct Introductions
2% Sourcing
Change
2%
Assess 3PL Outsourcing
2%
IncreaseService
1%
Trend Last
10 Years
Trend Last
5 Years
6
Click to edit Master title style
 Customer/Channel Segmentation
 Flow Path
 Service Level Strategy
 Service Territory Alignment
 Inventory Deployment
 Mode Usage
 Supply Chain Risk Assessment
 Master/Tactical Planning
 Social Responsibility
Recent Focus Areas in Supply Chain Network Design
Best Use of Current Networks
 Network Optimization
 Inventory Optimization
 Simulation
 Transportation Modeling
 Total Cost to Serve
 Portfolio Management
Types of Analysis Modeling Technologies
7
Click to edit Master title style
8
Periodic versus Continuous Analysis Approach
Keeps Network In Tune, Ability to React
EFFORTNETWORKCOSTS
Lost
OpportunityActual
$
Optimal
$
Typically 24+ Months
TIME
•Require months of concentrated, cross-functional effort
•Do not support answering tactical or ad-hoc questions with holistic, fact-based
analysis in the interval between major studies
•Require resources to “re-learn” the model (and perhaps the business)
•Lose potential opportunities by allowing the network to atrophy during the
typical 12-24 month gap between major studies
Periodic
EFFORTNETWORKCOSTS
TIME
Initial Study
Actual $
Optimal $
•Does not completely eliminate spikes in effort, but reduces their effort &
duration
•Supports ad-hoc questions with holistic, fact-based analysis
•Changing costs, demand, customers & requirements, and product mix
•Potential M&A activity
•Support freight, labor, and procurement negotiations
•Ensures the network remains optimal:
• Plant-DC-Customer assignments, Manufacturing line configuration
•Allows resources to remain constant ,maintain expertise in model & business
Continuous
Click to edit Master title style
Design Projects Supported by Analytics and Optimization
Results Typically Contrary to Conventional Wisdom
81.8%
73.2%
83.6% 83.4% 83.6%
95%
100% 100% 100% 100%
85%
62.1%
55.0%
61.4% 61.4% 61.4%
50%
55%
60%
65%
70%
75%
80%
85%
90%
95%
100%
BASELINE 1 Best Use of
Existing
2 Optimal
Machine
Deployment
3a Close
Garland
3b Close St Joe
%Make
Commodity Wire M/B Filler M/B Pocket Only M/B Sewn Book M/B
Company planned to outsource these products. Using
Activity Based Costing in the study showed they should
maintain or increase amount made in plants.
$0
$10
$20
$30
$40
$50
$60
$70
$80
Millions
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Company had always built a significant amount of
inventory in non-peak season (Sep-Nov). Studied
demonstrated ability to not build during this timeframe.
9
138.3
129.7
129.2
127.2
124.8
124.1
121.2
120.6
116.6
135.2
127.0
122.2
117.9
124.3
126.7
130.7
Achievable St Joe Total Costs In Play Targeted St Joe Total Costs In Play
Company planned to invest significantly in existing Plant 1.
Greatest savings came from closing down Plant 1.
Click to edit Master title style
Design Projects Supported by Analytics and Optimization
Results Typically Contrary to Conventional Wisdom%ofSKUs
Base 0% 0% 1% 18% 80%
2% Strategy 20% 6% 9% 9% 57%
12% Strategy 58% 8% 6% 9% 20%
18% Strategy 69% 7% 5% 4% 14%
1 2 3 4 5
Company believed that vast majority of their SKU’s (80%)
should be stocked at ALL locations. Optimal deployment
strategy indicated 70% of SKU’s should only be stocked at
ONE location.
$-
$10
$20
$30
$40
$50
$60
$70
$80
$90
Network Devices Displays Printers & Office
Equipment
Supplies & Media Security Devices
Millions
Inventory Value Inventory Value - SMO
17%
8%
17%
11%
10%
Company believed that all SKU’s within a Group needed to
have the same service level. By optimizing the service level
of each sku to maximize profit, while retaining the overall
service level for the Group, inventory was reduced by 14%
10
Click to edit Master title style
11
Simple Strategies and Policies Typically Do Not Provide Best Results
Blackjack Strategies
Betting:
Hit/Stick:
Split/Double:
House Advantage:
Typical Player
Same Base Unit/Random
Hit only if cant bust
Split Pairs/Double on 10/11
1.5 to 5%
8 decks, H17, DAS, No Surrender, Peek
Estimated casino edge for these rules: 0.69 %
Dealer Upcard
You
r
Han
d
2 3 4 5 6 7 8 9 10 A
5 H H H H H H H H H H
6 H H H H H H H H H H
7 H H H H H H H H H H
8 H H H H H H H H H H
9 H D D D D H H H H H
10 D D D D D D D D H H
11 D D D D D D D D D D
12 H H S S S H H H H H
13 S S S S S H H H H H
14 S S S S S H H H H H
15 S S S S S H H H H H
16 S S S S S H H H H H
17 S S S S S S S S S S
A,2 H H H D D H H H H H
A,3 H H H D D H H H H H
A,4 H H D D D H H H H H
A,5 H H D D D H H H H H
A,6 H D D D D H H H H H
A,7 DS DS DS DS DS S S H H H
A,8 S S S S DS S S S S S
A,9 S S S S S S S S S S
2,2 P P P P P P H H H H
3,3 P P P P P P H H H H
4,4 H H H P P H H H H H
5,5 D D D D D D D D H H
6,6 P P P P P H H H H H
7,7 P P P P P P H H H H
8,8 P P P P P P P P P P
9,9 P P P P P S P P S S
T,T S S S S S S S S S S
A,A P P P P P P P P P P
Dlr 2 3 4 5 6 7 8 9 10 A
Key:
H = Hit S
=
Stand
P = Split
D = Double (Hit if not allowed)
DS = Double (Stand if not allowed)
Basic Strategy
Same Base Unit/Structured
Player/Dealer Cards
Player/Dealer Cards
0.5%
Card Counter
Base Unit Multiplier via Remaining
Card Favorability (Running Count)
Basic altered by Favorability
Basic altered by Favorability
-2% (Hit and run ~ -4%)
Click to edit Master title style
12
Designing Tailored Supply Chain Networks
Demand Characteristics Drive Inventory Deployment
Item-Locations 194 1%
COGS $250,900,000 34%
Item-Locations 3,395 20%
COGS $428,000,000 59%
Item-Locations 13,791 79%
COGS $51,100,000 7%
Item-Locations 11,283 65% Item-Locations 4,001 23% Item-Locations 2,096 12%
COGS 41% COGS 23% COGS 35%
Fast: >1,000/Week
Demand Variability
DemandVelocity
High: >1.5
$302,900,000
Medium: 0.6 - 1.5
$170,200,000
Low: < 0.6
$256,900,000
Slow: < 25 Units/Week
Medium: > 25 Units and <1,000/Week
COV (Std Dev Demand / Mean Demand)
0
10
20
30
40
50
60
70
80
BEAUTY HOMECARE NUTRITION PERSONALCARE
Item-Locs(H's):100.29, 57.7% COGS:$(M's) 22.9, 3.1%
0
10
20
30
40
50
60
70
80
BEAUTY HOMECARE NUTRITION PERSONALCARE
Item-Locs(H's):11.63, 6.7% COGS:$(M's) 159.9, 21.9%
0
10
20
30
40
50
60
70
80
BEAUTY HOMECARE NUTRITION PERSONALCARE
Item-Locs(H's):0.91, 0.5% COGS:$(M's) 120.1, 16.5%
0
10
20
30
40
50
60
70
80
BEAUTY HOMECARE NUTRITION PERSONALCARE
Item-Locs(H's):30.5, 17.5% COGS:$(M's) 18.9, 2.6%
0
10
20
30
40
50
60
70
80
BEAUTY HOMECARE NUTRITION PERSONALCARE
Item-Locs(H's):9.22, 5.3% COGS:$(M's) 120.1, 16.5%
0
10
20
30
40
50
60
70
80
BEAUTY HOMECARE NUTRITION PERSONALCARE
Item-Locs(H's):0.29, 0.2% COGS:$(M's) 31.2, 4.3%
0
10
20
30
40
50
60
70
80
BEAUTY HOMECARE NUTRITION PERSONALCARE
Item-Locs(H's):7.12, 4.1% COGS:$(M's) 9.3, 1.3%
0
10
20
30
40
50
60
70
80
BEAUTY HOMECARE NUTRITION PERSONALCARE
Item-Locs(H's):13.1, 7.5% COGS:$(M's) 148, 20.3%
0
10
20
30
40
50
60
70
80
BEAUTY HOMECARE NUTRITION PERSONALCARE
Item-Locs(H's):0.74, 0.4% COGS:$(M's) 99.6, 13.6%
Candidates for
Centralization
Candidates for
Full Stocking or
Direct Ship
Click to edit Master title style
Reducing Stocking Locations Increases Product Velocity and
Reduces Demand Variability
0%
200%
400%
600%
800%
1000%
1200%
1400%
1600%
1800%
0.0 50.0 100.0 150.0 200.0 250.0
Mean Days Between Ships
COVDailyDemand
0%
200%
400%
600%
800%
1000%
1200%
1400%
1600%
1800%
0.0 50.0 100.0 150.0 200.0 250.0
Mean Days Between Ships
COVDailyDemand
Product
Stocked at All
Locations
Product
Stocked at
Single Location
0
1
2
3
4
5
6
7
8
1 2 3 4 5
Stocking Locations
Days
0.0
0.5
1.0
1.5
2.0
2.5
3.0
3.5
DemandVariability
Avg Mean Days Between Shipments Avg Demand Variability
13
Click to edit Master title style
14
Key Attributes
Determine Bulk & Direct to
Store Articles
Determine Stored vs. Not
Stored
Determine Cross Dock vs.
Flow Through
59,619 total Items
56,199 Items through the
future DCs
44,687 Items either Flow
Through or Cross
Determine Flow Through
Manual & Automation
16,770 Items Flow Through
• 994 Bulk Items
• 2,426 Direct to
Store Items
• 11,512 total Items
Stored
• 8,114 Items
Seasonally stored
• 27,917 Items Cross Docked
• 14,112 Items Flow Through Automation
• 2,658 Items Flow Through Manual
The process that
mapped Items to Flow
Channels is outlined
here.
Key Items attributes
and costs drivers were
considered in
assigning Articles to
Flow Channels.
Designing Tailored Supply Chain Networks
Product Characteristics Drive Flow Paths
Attributes
Live Goods
Hazmat
Remote Vendor/Store
Imported
Seasonal
High Demand Variability
Long Lead Time
Short Lead Time
High Product Value
Small Cube/Carton Sizes
Low Pick Density
Conveyable
Long Lead Time
Low Product Value
Not Small Cube/Carton Sizes
High Pick Density
Conveyable=Automation
NonConveyable=Manual
Directto
Store
StorageCrossDockFlowThrough
Click to edit Master title style
15
Customer & Product Portfolio Management
Who and What is Driving our Profitability
Number of Products
• A products (22%) account for 80% of revenue and 81%
of contribution margin, and 10% of the space
• While C products (46%) account for 5% of revenue and
4% of margin contribution, and 60% of storage space
There may be opportunities to reduce complexity
by addressing the portfolio size and business
practices associated with the large tail of low
revenue-generating PRODUCTS
22%
24%
46%
8%
80%
15%
5%0%
81%
15%
4%0%
10%
18%
60%
12%
A
B
C
D
Items
Revenue
Margin
Storage
Space
Click to edit Master title style
6%
8%
85%
1%
80%
15%
5%0%
71%
14%
15%
0%
5%
8%
80%
7%
A
B
C
D
16
Number of Customers
There may be opportunities to reduce complexity
by addressing the portfolio size and business
practices associated with the very large tail of low
revenue-generating CUSTOMERS
Customer & Product Portfolio Management
Who and What is Driving our Profitability
Customers
Revenue
Margin
Storage
Space
• A customers (6%) account for 80% of revenue and 71%
of contribution margin, and 5% of the space
• While C Customers (85%) account for 5% of revenue and
15% of margin contribution, and 80% of storage space
Click to edit Master title style
Stage
I
Reacting
II
Anticipating
III
Collaborating
IV
Orchestrating
Balance:
S&OP
Goal Development of an
operational plan
Demand and supply
matching
Profitability Demand sensing, and
conscious tradeoffs for
demand shaping to drive an
optimized demand -response
Ownership S = Sales
OP = Factory
capabilities
S = Sales and Marketing
Plans
OP = Planning and factory
capabilities
S = Go to Market Plans
OP = Design of demand
driven plan, make & deliver
processes
S = Go to Market Strategies and
Solutions
OP = Translation of demand into
plan, make, deliver, source and
service strategies, with connection
to execution
Metrics Order fill rate, asset
utilization, inventory
levels
Order fill rate, forecast
error, inventory turns,
functional costs
Demand error, customer
service, working capital,
total costs
Demand risk, customer service,
cash flow, market share and profit
Techniques/
Technology
Excel spread sheets,
ERP Supply chain
capabilities
Excel, demand forecasting,
inventory management,
general supply chain
planning tools, inventory
optimization
what if analysis for
demand shaping, what if
analysis for reconciliation
with financial plans, cost
to serve,
Analytics to find risk - value trade
offs, risk management techniques,
price optimization, complex
simulation
17
Four Stages of S&OP Maturity
Companies Stuck in Early Stages
Source : AMR Research/ 2009 S&OP Study of 182 Companies
S
OP
S
OP
S
OP S OP
20%
47%
19% 14%
20%
47%
19% 14%
20%
47%
19% 14%
20%
47%
19% 14%
SherTrack
Demand-Driven Predictive Manufacturing

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CHAINalytics, Empowering Fact Based Decisions Across Your Supply Chain

  • 2. Click to edit Master title style Demand (customer) Transportation Distribution & Inventory Supply & Manufacturing How much demand will we generate? At what service level can we profitably satisfy demand? At what point in my supply chain should I decouple push vs. pull? What is the best flow path? How should we transport product through the supply chain? What activities should we outsource? How much and where should inventory be positioned in the supply chain? When should we buy or make product to make best use of capacity? What infrastructure is required for manufacturing & distribution? 2 We Support Value-Driven Supply Chain Decisions
  • 3. Click to edit Master title styleSome of Our Consulting Clients 3 FOOD AND BEVERAGE RETAIL HOME/OFFICE DURABLES HEALTHCARE HOME/OFFICE NON DURABLES OTHER INDUSTRIES SERVED • 62 of the Fortune 500 • 9 of the Top 15 US Retailers • 13 of AMR’s Top 25 Supply Chains • 5 of the Top 20 Global Forest and Paper Companies • 8 of the World’s 25 Largest Food & Beverage Mfgs • 9 of the Top 10 Consumer Goods Supply Chains., SC Digest Packaging LSPChemical/ProcessAuto/Industrial Utilities/ Telecomm/Media
  • 4. Click to edit Master title style 4 Selected S&OP Objectives Increase Profits Free Up Capacity Increase Flexibility Manage Complexity Business Strategy • Competitive Differentiation • Geo Strategy • Financial Targets Financial Planning • Revenue Forecast • Budgeting • Capital Plans • Cost Control Market Planning • Prod Forecast • Promo Plans • Brand/Channel Strategy & Pricing R & D CategoryMgmt • New Prod Into • Prod Lifecycle Plan • Prod Mix/ Pricing / Placement Sales Planning • Sales Forecasts • Customer Business Policies/Plans Demand Planning • Historical Demand • Stat Forecasts SUPPLY DEMAND CORPORATE Supply Planning • Prod Forecast • Promo Plans • Brand/Channel Strategy & Pricing Demand Management • Product Allocation Operations Planning • Sales Forecasts • Customer Business Plans • Product Allocation Logistics Planning • Historical Demand • Stat Forecasts
  • 5. Click to edit Master title style 5 Selected S&OP Objectives Analytical Enablers Increase Profits Free Up Capacity Increase Flexibility Manage Complexity Cost-To-Serve Models Product & Customer Portfolio Management Segmentation/ Tailored SC Networks Network Design and Analysis Inventory Deployment and Policy Optimization
  • 6. Click to edit Master title style Reasons Companies Initiate Network Studies Cost Reduction Clear Leader and Growing Source: 184 Chainalytics’ employee project experiences 1995-1999 2000-2004 2005-2009 Never Done Thought It Was Time 11% 2% 0% Develop Internal Compentancy 4% 4% 8% New Markets 9% 9% 2% New Management 0% 6% 11% Excess/Insufficient Capacity 20% 9% 8% Merger/Acquisition/Divestiture 9% 15% 12% Cost Reduction 35% 38% 46% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Cost Reduction 41% Merger, Acquisition, Divestiture 12% Excess/Insufficient Capacity 11% NewManagement 6% NewMarkets 6% Develop Internal Compentancy 6% Never Done Thought It Was Time 3% Process Re-engineering 3% Annual Planning Process 3% Politcal/Regulatory 2% NewProduct Introductions 2% Sourcing Change 2% Assess 3PL Outsourcing 2% IncreaseService 1% Trend Last 10 Years Trend Last 5 Years 6
  • 7. Click to edit Master title style  Customer/Channel Segmentation  Flow Path  Service Level Strategy  Service Territory Alignment  Inventory Deployment  Mode Usage  Supply Chain Risk Assessment  Master/Tactical Planning  Social Responsibility Recent Focus Areas in Supply Chain Network Design Best Use of Current Networks  Network Optimization  Inventory Optimization  Simulation  Transportation Modeling  Total Cost to Serve  Portfolio Management Types of Analysis Modeling Technologies 7
  • 8. Click to edit Master title style 8 Periodic versus Continuous Analysis Approach Keeps Network In Tune, Ability to React EFFORTNETWORKCOSTS Lost OpportunityActual $ Optimal $ Typically 24+ Months TIME •Require months of concentrated, cross-functional effort •Do not support answering tactical or ad-hoc questions with holistic, fact-based analysis in the interval between major studies •Require resources to “re-learn” the model (and perhaps the business) •Lose potential opportunities by allowing the network to atrophy during the typical 12-24 month gap between major studies Periodic EFFORTNETWORKCOSTS TIME Initial Study Actual $ Optimal $ •Does not completely eliminate spikes in effort, but reduces their effort & duration •Supports ad-hoc questions with holistic, fact-based analysis •Changing costs, demand, customers & requirements, and product mix •Potential M&A activity •Support freight, labor, and procurement negotiations •Ensures the network remains optimal: • Plant-DC-Customer assignments, Manufacturing line configuration •Allows resources to remain constant ,maintain expertise in model & business Continuous
  • 9. Click to edit Master title style Design Projects Supported by Analytics and Optimization Results Typically Contrary to Conventional Wisdom 81.8% 73.2% 83.6% 83.4% 83.6% 95% 100% 100% 100% 100% 85% 62.1% 55.0% 61.4% 61.4% 61.4% 50% 55% 60% 65% 70% 75% 80% 85% 90% 95% 100% BASELINE 1 Best Use of Existing 2 Optimal Machine Deployment 3a Close Garland 3b Close St Joe %Make Commodity Wire M/B Filler M/B Pocket Only M/B Sewn Book M/B Company planned to outsource these products. Using Activity Based Costing in the study showed they should maintain or increase amount made in plants. $0 $10 $20 $30 $40 $50 $60 $70 $80 Millions Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Company had always built a significant amount of inventory in non-peak season (Sep-Nov). Studied demonstrated ability to not build during this timeframe. 9 138.3 129.7 129.2 127.2 124.8 124.1 121.2 120.6 116.6 135.2 127.0 122.2 117.9 124.3 126.7 130.7 Achievable St Joe Total Costs In Play Targeted St Joe Total Costs In Play Company planned to invest significantly in existing Plant 1. Greatest savings came from closing down Plant 1.
  • 10. Click to edit Master title style Design Projects Supported by Analytics and Optimization Results Typically Contrary to Conventional Wisdom%ofSKUs Base 0% 0% 1% 18% 80% 2% Strategy 20% 6% 9% 9% 57% 12% Strategy 58% 8% 6% 9% 20% 18% Strategy 69% 7% 5% 4% 14% 1 2 3 4 5 Company believed that vast majority of their SKU’s (80%) should be stocked at ALL locations. Optimal deployment strategy indicated 70% of SKU’s should only be stocked at ONE location. $- $10 $20 $30 $40 $50 $60 $70 $80 $90 Network Devices Displays Printers & Office Equipment Supplies & Media Security Devices Millions Inventory Value Inventory Value - SMO 17% 8% 17% 11% 10% Company believed that all SKU’s within a Group needed to have the same service level. By optimizing the service level of each sku to maximize profit, while retaining the overall service level for the Group, inventory was reduced by 14% 10
  • 11. Click to edit Master title style 11 Simple Strategies and Policies Typically Do Not Provide Best Results Blackjack Strategies Betting: Hit/Stick: Split/Double: House Advantage: Typical Player Same Base Unit/Random Hit only if cant bust Split Pairs/Double on 10/11 1.5 to 5% 8 decks, H17, DAS, No Surrender, Peek Estimated casino edge for these rules: 0.69 % Dealer Upcard You r Han d 2 3 4 5 6 7 8 9 10 A 5 H H H H H H H H H H 6 H H H H H H H H H H 7 H H H H H H H H H H 8 H H H H H H H H H H 9 H D D D D H H H H H 10 D D D D D D D D H H 11 D D D D D D D D D D 12 H H S S S H H H H H 13 S S S S S H H H H H 14 S S S S S H H H H H 15 S S S S S H H H H H 16 S S S S S H H H H H 17 S S S S S S S S S S A,2 H H H D D H H H H H A,3 H H H D D H H H H H A,4 H H D D D H H H H H A,5 H H D D D H H H H H A,6 H D D D D H H H H H A,7 DS DS DS DS DS S S H H H A,8 S S S S DS S S S S S A,9 S S S S S S S S S S 2,2 P P P P P P H H H H 3,3 P P P P P P H H H H 4,4 H H H P P H H H H H 5,5 D D D D D D D D H H 6,6 P P P P P H H H H H 7,7 P P P P P P H H H H 8,8 P P P P P P P P P P 9,9 P P P P P S P P S S T,T S S S S S S S S S S A,A P P P P P P P P P P Dlr 2 3 4 5 6 7 8 9 10 A Key: H = Hit S = Stand P = Split D = Double (Hit if not allowed) DS = Double (Stand if not allowed) Basic Strategy Same Base Unit/Structured Player/Dealer Cards Player/Dealer Cards 0.5% Card Counter Base Unit Multiplier via Remaining Card Favorability (Running Count) Basic altered by Favorability Basic altered by Favorability -2% (Hit and run ~ -4%)
  • 12. Click to edit Master title style 12 Designing Tailored Supply Chain Networks Demand Characteristics Drive Inventory Deployment Item-Locations 194 1% COGS $250,900,000 34% Item-Locations 3,395 20% COGS $428,000,000 59% Item-Locations 13,791 79% COGS $51,100,000 7% Item-Locations 11,283 65% Item-Locations 4,001 23% Item-Locations 2,096 12% COGS 41% COGS 23% COGS 35% Fast: >1,000/Week Demand Variability DemandVelocity High: >1.5 $302,900,000 Medium: 0.6 - 1.5 $170,200,000 Low: < 0.6 $256,900,000 Slow: < 25 Units/Week Medium: > 25 Units and <1,000/Week COV (Std Dev Demand / Mean Demand) 0 10 20 30 40 50 60 70 80 BEAUTY HOMECARE NUTRITION PERSONALCARE Item-Locs(H's):100.29, 57.7% COGS:$(M's) 22.9, 3.1% 0 10 20 30 40 50 60 70 80 BEAUTY HOMECARE NUTRITION PERSONALCARE Item-Locs(H's):11.63, 6.7% COGS:$(M's) 159.9, 21.9% 0 10 20 30 40 50 60 70 80 BEAUTY HOMECARE NUTRITION PERSONALCARE Item-Locs(H's):0.91, 0.5% COGS:$(M's) 120.1, 16.5% 0 10 20 30 40 50 60 70 80 BEAUTY HOMECARE NUTRITION PERSONALCARE Item-Locs(H's):30.5, 17.5% COGS:$(M's) 18.9, 2.6% 0 10 20 30 40 50 60 70 80 BEAUTY HOMECARE NUTRITION PERSONALCARE Item-Locs(H's):9.22, 5.3% COGS:$(M's) 120.1, 16.5% 0 10 20 30 40 50 60 70 80 BEAUTY HOMECARE NUTRITION PERSONALCARE Item-Locs(H's):0.29, 0.2% COGS:$(M's) 31.2, 4.3% 0 10 20 30 40 50 60 70 80 BEAUTY HOMECARE NUTRITION PERSONALCARE Item-Locs(H's):7.12, 4.1% COGS:$(M's) 9.3, 1.3% 0 10 20 30 40 50 60 70 80 BEAUTY HOMECARE NUTRITION PERSONALCARE Item-Locs(H's):13.1, 7.5% COGS:$(M's) 148, 20.3% 0 10 20 30 40 50 60 70 80 BEAUTY HOMECARE NUTRITION PERSONALCARE Item-Locs(H's):0.74, 0.4% COGS:$(M's) 99.6, 13.6% Candidates for Centralization Candidates for Full Stocking or Direct Ship
  • 13. Click to edit Master title style Reducing Stocking Locations Increases Product Velocity and Reduces Demand Variability 0% 200% 400% 600% 800% 1000% 1200% 1400% 1600% 1800% 0.0 50.0 100.0 150.0 200.0 250.0 Mean Days Between Ships COVDailyDemand 0% 200% 400% 600% 800% 1000% 1200% 1400% 1600% 1800% 0.0 50.0 100.0 150.0 200.0 250.0 Mean Days Between Ships COVDailyDemand Product Stocked at All Locations Product Stocked at Single Location 0 1 2 3 4 5 6 7 8 1 2 3 4 5 Stocking Locations Days 0.0 0.5 1.0 1.5 2.0 2.5 3.0 3.5 DemandVariability Avg Mean Days Between Shipments Avg Demand Variability 13
  • 14. Click to edit Master title style 14 Key Attributes Determine Bulk & Direct to Store Articles Determine Stored vs. Not Stored Determine Cross Dock vs. Flow Through 59,619 total Items 56,199 Items through the future DCs 44,687 Items either Flow Through or Cross Determine Flow Through Manual & Automation 16,770 Items Flow Through • 994 Bulk Items • 2,426 Direct to Store Items • 11,512 total Items Stored • 8,114 Items Seasonally stored • 27,917 Items Cross Docked • 14,112 Items Flow Through Automation • 2,658 Items Flow Through Manual The process that mapped Items to Flow Channels is outlined here. Key Items attributes and costs drivers were considered in assigning Articles to Flow Channels. Designing Tailored Supply Chain Networks Product Characteristics Drive Flow Paths Attributes Live Goods Hazmat Remote Vendor/Store Imported Seasonal High Demand Variability Long Lead Time Short Lead Time High Product Value Small Cube/Carton Sizes Low Pick Density Conveyable Long Lead Time Low Product Value Not Small Cube/Carton Sizes High Pick Density Conveyable=Automation NonConveyable=Manual Directto Store StorageCrossDockFlowThrough
  • 15. Click to edit Master title style 15 Customer & Product Portfolio Management Who and What is Driving our Profitability Number of Products • A products (22%) account for 80% of revenue and 81% of contribution margin, and 10% of the space • While C products (46%) account for 5% of revenue and 4% of margin contribution, and 60% of storage space There may be opportunities to reduce complexity by addressing the portfolio size and business practices associated with the large tail of low revenue-generating PRODUCTS 22% 24% 46% 8% 80% 15% 5%0% 81% 15% 4%0% 10% 18% 60% 12% A B C D Items Revenue Margin Storage Space
  • 16. Click to edit Master title style 6% 8% 85% 1% 80% 15% 5%0% 71% 14% 15% 0% 5% 8% 80% 7% A B C D 16 Number of Customers There may be opportunities to reduce complexity by addressing the portfolio size and business practices associated with the very large tail of low revenue-generating CUSTOMERS Customer & Product Portfolio Management Who and What is Driving our Profitability Customers Revenue Margin Storage Space • A customers (6%) account for 80% of revenue and 71% of contribution margin, and 5% of the space • While C Customers (85%) account for 5% of revenue and 15% of margin contribution, and 80% of storage space
  • 17. Click to edit Master title style Stage I Reacting II Anticipating III Collaborating IV Orchestrating Balance: S&OP Goal Development of an operational plan Demand and supply matching Profitability Demand sensing, and conscious tradeoffs for demand shaping to drive an optimized demand -response Ownership S = Sales OP = Factory capabilities S = Sales and Marketing Plans OP = Planning and factory capabilities S = Go to Market Plans OP = Design of demand driven plan, make & deliver processes S = Go to Market Strategies and Solutions OP = Translation of demand into plan, make, deliver, source and service strategies, with connection to execution Metrics Order fill rate, asset utilization, inventory levels Order fill rate, forecast error, inventory turns, functional costs Demand error, customer service, working capital, total costs Demand risk, customer service, cash flow, market share and profit Techniques/ Technology Excel spread sheets, ERP Supply chain capabilities Excel, demand forecasting, inventory management, general supply chain planning tools, inventory optimization what if analysis for demand shaping, what if analysis for reconciliation with financial plans, cost to serve, Analytics to find risk - value trade offs, risk management techniques, price optimization, complex simulation 17 Four Stages of S&OP Maturity Companies Stuck in Early Stages Source : AMR Research/ 2009 S&OP Study of 182 Companies S OP S OP S OP S OP 20% 47% 19% 14% 20% 47% 19% 14% 20% 47% 19% 14% 20% 47% 19% 14% SherTrack Demand-Driven Predictive Manufacturing

Editor's Notes

  • #4: 3M, Access Point Medical Inc., Acklands Grainger, Acuity Brands, After Hours, Allsteel, Ameren Energy, American Wood Moulding, Anheuser Busch, Arvato, Avery Dennison, Bayer, BIG Lots, Inc., Boeing, Caterpillar Logistics, Colgate-Palmolive, ConAgra Foods, Con-Way Logistics, Convatec, C&amp;S, Clorox, Coca-Cola, Cooper Tire &amp; Rubber Company, Dana Corporation, Dawn Foods, Domtar, Exel Transportation Services, Inc., Fasson, FedEx Express Corp., Ferrero USA, Frito-Lay, Formica, General Mills, Grodej, Georgia Pacific, Harcourt Education, Harman, HEB, Hewlett-Packard Company, Huawei, Ingram Micro, International Paper, INVISTA, Janus, JC Penney, JM Huber, K&amp;N Lead Logistics, Leggett &amp; Platt, Lenovo, LG Electronics, Linens &amp; Things, Lexmark, MeadWestvaco, Lockheed martin, Lyondell, MassTech, Menlo Logistics, ModusLink Mohawk Industries, Nestle , New Breed Logistics, Nicor, Nestle, Ocean Spray, Orco, Owens-Illinois, PepsiCo, PSS Medical, Quaker Oats, Reliance Industries, Ricoh Corporation, Ryder Integrated Logistics, Samsung, Scholle Corporation, Schreiber Foods, Smart &amp; Final, Stericycle, Sysco, Tempur-Pedic, The Home Depot, Toys &apos;R&apos; Us, Tropicana, Tyco Healthcare, US FoodService, Walmart.com USA LLC, YKK, Simmons, Kroger, Kimbery-Clark, P&amp;G, Oldcastle, Polo, Amway, PapaJohns, Land O Lakes, Niagara Bottling, SC Johnson, Momentive, JMC Steel Group, G3 Enterprises