Using Generative AI for Innovation:
Research and Practice
Kai Wang, PhD
About Me
©
AI
Ager
LLC
2
PHD IN TECHNOLOGY
MANAGEMENT
PROFESSOR OF
MANAGEMENT FOR 8 YEARS
FOUNDER OF AI AGER
1. Idea
Generation:
Humans vs. AI
©
AI
Ager
LLC
3
Divergent Thinking
• Humans (n = 256) vs. ChatGPT3.5, ChatGPT4, and Copy.Ai
(based on GPT3)
• Alternate uses task: rope, box, pencil, and candle
• On average: AI’s responses were more creative
• The best human ideas still matched or exceeded AI’s
• Humans generated some low-creativity ideas, while AI did not
• ChatGPT4 appeared to be the best chatbot
© AI Ager LLC 4
(Koivisto & Grassini, 2023)
Business Ideas I
• GPT-4 vs. Crowdsourcing
• Sustainable, circular economy business idea
• AI solutions had more environmental and
financial value
• Human solutions were more innovative
© AI Ager LLC 5
(Boussioux et al., 2023)
Business Ideas II
• ChatGPT-4 (temperature 0.7) vs. College
Students
• A new physical product for the college
student market that would be likely to retail
for less than $50
• AI ideas had higher purchase intent
• High quality examples further increased AI
performance
• Human ideas were more novel
© AI Ager LLC 6
(Girotra, et al., 2023)
1. Idea
Generation:
Humans vs. AI
©
AI
Ager
LLC
• For divergent thinking tasks,
ChatGPT-4 is the best AI for
generating creative ideas
• For business problems, humans
seem more innovative, yet AI
can generate useful ideas.
7
2. AI as
Innovation Tools
©
AI
Ager
LLC
8
Innovation as Problem Solving
© AI Ager LLC 9
Problem Space Solution Space
Selected
Problems
Selected
Solutions
Problem
Exploration
Problem
Selection
Solution
Exploration
Solution
Selection
Problem Exploration I
• Zoom In - Parts: What are the parts of this
problem?
• Zoom Out - Types: What is this problem a part of?
• Analogize: What are analogies for this problem?
• Reflect - What is missing from the current problem
statement?
© AI Ager LLC 10
(Rick, et al., 2023)
Problem Exploration II
• Text summarization
• Sentiment analysis
• Insight generation
© AI Ager LLC 11
(Bouschery, et al., 2023)
Idea Generation I
• Trisociation
• Combining the concepts of
chocolate, elephant, and
butterfly
• Function follows form
© AI Ager LLC 12
(Eapen et al., 2023)
Idea Generation II
• TRIZ
• Principle of Segmentation suggests that an object or system
can be improved by dividing it into independent parts or by
making it easy to disassemble.
• How might I use this principle for this problem?
© AI Ager LLC 13
(Livotov, 2023)
3. Risks of AI
Overreliance
©
AI
Ager
LLC
14
©
AI
Ager
LLC
• It takes a lot of human expertise
to use AI well
• Creative people can better use AI
for creative output
• People are more willing to
implement ideas they think of
15
• AI reduces the amount of practice
• Lack of practice can lead to
deskilling
© AI Ager LLC 16
(Beane, 2022)
“creativity, …is … an act of intellectual or aesthetic persuasion”
--Dean Simonton
© AI Ager LLC 17
(Simonton, 1988)
Thank you
©
AI
Ager
LLC
• www.aiager.com
• Innovation training and
consulting
• Soft skills training, such as
persuasion
• All AI-infused
• https://www.linkedin.com/in/kaiidea/
18
References I
• Beane, M. (2022). Today’s Robotic Surgery Turns Surgical Trainees into Spectators:
Medical Training in the Robotics Age Leaves Tomorrow’s Surgeons Short on Skills. IEEE
Spectrum, 59(8), 32–37.
• Bouschery, S. G., Blazevic, V., & Piller, F. T. (2023). Augmenting human innovation teams
with artificial intelligence: Exploring transformer-based language models. JOURNAL OF
PRODUCT INNOVATION MANAGEMENT, 40(2), 139–153.
• Boussioux, L., N Lane, J., Zhang, M., Jacimovic, V., & Lakhani, K. R. (2023). The
Crowdless Future? How Generative AI Is Shaping the Future of Human Crowdsourcing.
The Crowdless Future.
• Eapen, T. T., Finkenstadt, D. J., Folk, J., & Venkataswamy, L. (2023). How Generative AI
Can Augment Human Creativity. HARVARD BUSINESS REVIEW, 101(7–8), 55–64.
• Girotra, K., Meincke, L., Terwiesch, C., & Ulrich, K. T. (2023). Ideas are dimes a dozen:
Large language models for idea generation in innovation. Available at SSRN 4526071.
• Koivisto, M., & Grassini, S. (2023). Best humans still outperform artificial intelligence in a
creative divergent thinking task. Scientific Reports, 13(1), Article 1.
© AI Ager LLC 19
References II
• Livotov, P. (2023). ENHANCING ENGINEERING CREATIVITY WITH AUTOMATED
FORMULATION OF ELEMENTARY SOLUTION PRINCIPLES. Proceedings of the Design
Society, 3, 1645–1654.
• Rick, S. R., Giacomelli, G., Wen, H., Laubacher, R. J., Taubenslag, N., Heyman, J. L., ... &
Malone, T. W. (2023). Supermind Ideator: Exploring generative AI to support creative
problem-solving. arXiv preprint arXiv:2311.01937.
• Simonton, D. K. (1988). Age and outstanding achievement: What do we know after a
century of research? Psychological Bulletin, 104(2), 251–267.
• Sutton, R. I., & Hargadon, A. (1996). Brainstorming groups in context: Effectiveness in a
product design firm. Administrative science quarterly, 685-718.
© AI Ager LLC 20

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Kai Wang - AI for Innovation1.1r.pdf

  • 1. Using Generative AI for Innovation: Research and Practice Kai Wang, PhD
  • 2. About Me © AI Ager LLC 2 PHD IN TECHNOLOGY MANAGEMENT PROFESSOR OF MANAGEMENT FOR 8 YEARS FOUNDER OF AI AGER
  • 3. 1. Idea Generation: Humans vs. AI © AI Ager LLC 3
  • 4. Divergent Thinking • Humans (n = 256) vs. ChatGPT3.5, ChatGPT4, and Copy.Ai (based on GPT3) • Alternate uses task: rope, box, pencil, and candle • On average: AI’s responses were more creative • The best human ideas still matched or exceeded AI’s • Humans generated some low-creativity ideas, while AI did not • ChatGPT4 appeared to be the best chatbot © AI Ager LLC 4 (Koivisto & Grassini, 2023)
  • 5. Business Ideas I • GPT-4 vs. Crowdsourcing • Sustainable, circular economy business idea • AI solutions had more environmental and financial value • Human solutions were more innovative © AI Ager LLC 5 (Boussioux et al., 2023)
  • 6. Business Ideas II • ChatGPT-4 (temperature 0.7) vs. College Students • A new physical product for the college student market that would be likely to retail for less than $50 • AI ideas had higher purchase intent • High quality examples further increased AI performance • Human ideas were more novel © AI Ager LLC 6 (Girotra, et al., 2023)
  • 7. 1. Idea Generation: Humans vs. AI © AI Ager LLC • For divergent thinking tasks, ChatGPT-4 is the best AI for generating creative ideas • For business problems, humans seem more innovative, yet AI can generate useful ideas. 7
  • 8. 2. AI as Innovation Tools © AI Ager LLC 8
  • 9. Innovation as Problem Solving © AI Ager LLC 9 Problem Space Solution Space Selected Problems Selected Solutions Problem Exploration Problem Selection Solution Exploration Solution Selection
  • 10. Problem Exploration I • Zoom In - Parts: What are the parts of this problem? • Zoom Out - Types: What is this problem a part of? • Analogize: What are analogies for this problem? • Reflect - What is missing from the current problem statement? © AI Ager LLC 10 (Rick, et al., 2023)
  • 11. Problem Exploration II • Text summarization • Sentiment analysis • Insight generation © AI Ager LLC 11 (Bouschery, et al., 2023)
  • 12. Idea Generation I • Trisociation • Combining the concepts of chocolate, elephant, and butterfly • Function follows form © AI Ager LLC 12 (Eapen et al., 2023)
  • 13. Idea Generation II • TRIZ • Principle of Segmentation suggests that an object or system can be improved by dividing it into independent parts or by making it easy to disassemble. • How might I use this principle for this problem? © AI Ager LLC 13 (Livotov, 2023)
  • 14. 3. Risks of AI Overreliance © AI Ager LLC 14
  • 15. © AI Ager LLC • It takes a lot of human expertise to use AI well • Creative people can better use AI for creative output • People are more willing to implement ideas they think of 15
  • 16. • AI reduces the amount of practice • Lack of practice can lead to deskilling © AI Ager LLC 16 (Beane, 2022)
  • 17. “creativity, …is … an act of intellectual or aesthetic persuasion” --Dean Simonton © AI Ager LLC 17 (Simonton, 1988)
  • 18. Thank you © AI Ager LLC • www.aiager.com • Innovation training and consulting • Soft skills training, such as persuasion • All AI-infused • https://www.linkedin.com/in/kaiidea/ 18
  • 19. References I • Beane, M. (2022). Today’s Robotic Surgery Turns Surgical Trainees into Spectators: Medical Training in the Robotics Age Leaves Tomorrow’s Surgeons Short on Skills. IEEE Spectrum, 59(8), 32–37. • Bouschery, S. G., Blazevic, V., & Piller, F. T. (2023). Augmenting human innovation teams with artificial intelligence: Exploring transformer-based language models. JOURNAL OF PRODUCT INNOVATION MANAGEMENT, 40(2), 139–153. • Boussioux, L., N Lane, J., Zhang, M., Jacimovic, V., & Lakhani, K. R. (2023). The Crowdless Future? How Generative AI Is Shaping the Future of Human Crowdsourcing. The Crowdless Future. • Eapen, T. T., Finkenstadt, D. J., Folk, J., & Venkataswamy, L. (2023). How Generative AI Can Augment Human Creativity. HARVARD BUSINESS REVIEW, 101(7–8), 55–64. • Girotra, K., Meincke, L., Terwiesch, C., & Ulrich, K. T. (2023). Ideas are dimes a dozen: Large language models for idea generation in innovation. Available at SSRN 4526071. • Koivisto, M., & Grassini, S. (2023). Best humans still outperform artificial intelligence in a creative divergent thinking task. Scientific Reports, 13(1), Article 1. © AI Ager LLC 19
  • 20. References II • Livotov, P. (2023). ENHANCING ENGINEERING CREATIVITY WITH AUTOMATED FORMULATION OF ELEMENTARY SOLUTION PRINCIPLES. Proceedings of the Design Society, 3, 1645–1654. • Rick, S. R., Giacomelli, G., Wen, H., Laubacher, R. J., Taubenslag, N., Heyman, J. L., ... & Malone, T. W. (2023). Supermind Ideator: Exploring generative AI to support creative problem-solving. arXiv preprint arXiv:2311.01937. • Simonton, D. K. (1988). Age and outstanding achievement: What do we know after a century of research? Psychological Bulletin, 104(2), 251–267. • Sutton, R. I., & Hargadon, A. (1996). Brainstorming groups in context: Effectiveness in a product design firm. Administrative science quarterly, 685-718. © AI Ager LLC 20