Kpis and metrics to support advocacy and service delivery michelle dalton hslg 2013

Kpis and metrics to support advocacy and service delivery michelle dalton hslg 2013

• 1.
  KPIs and Metricsto Support Advocacy & Service Delivery Michelle Dalton, University of Limerick @mishdalton www.michelledalton.ie #hslg2013
• 2.
  context
• 3.
  0 5 10 15 20 25 30 35 40 Jan- 12 Feb- 12 Mar- 12 Apr- 12 May- 12 Jun- 12 Jul- 12 Aug- 12 Sep- 12 Oct- 12 Nov- 12 Dec- 12 Jan- 13 Feb- 13 clinical queries
• 4.
  method
• 5.
  ORGANIZATIONAL MISSION STRATEGIC OBJECTIVES Qualityof patient care Quality of patient safety Efficiency of patient care KEY PERFORMANCE INDICATORS Influence on patient care / practice / policy Length of hospital stay Referral to dept. Staff time Risk / error reduction ACTIVITES & OPERATIONS (LOCAL)
• 7.
  results
• 8.
  How did theinformation provided by the library help? 0 20 40 60 80 100 It influenced my decision on patient care/practice/policy It enabled my patient to leave the hospital sooner It saved me time It prevented referral to another department It reduced errors/risk in my practice No effect/impact % of Respondents (n=28)
• 9.
  making local evidenceglobal
• 10.
  why publish?
• 11.
  97% of newlyqualified librarians indicated that they intended to write for journals, newsletters and peer-review publications (Bradley 2008) Bradley, F. Writing for the profession: the experience of new professionals. Library Management 2008, 29(8/9), 729-745.
• 12.
  why not?
• 13.
  how & where
• 14.
  selecting a journal
• 15.
  0% 20% 40%60% 80% 100% Quality of review process Indexed in major database Level of readership Target readership Perceived reputation Peer-reviewed Topical fit V Imp or Imp Neither Imp/Unimp Unimp or Not imp Source: Dalton (2013)
• 16.
  0% 20% 40%60% 80% 100% Technical features Post-publication review Other impact metrics Previously accepted Gold OA Editorial board personel Green OA (no embargo) V Imp or Imp Neither Imp/Unimp Unimp or Not imp Source: Dalton, M (2013)
• 17.
  visibility + impact
• 18.
  A Library Writer’sBlog (Great for CFPs) http://librarywriting.blogspot.com Academic Writing Librarians (Helen Fallon, NUIM) http://academicwritinglibrarian.blogspot.ie/ Day, A. How to Get Research Published in Journals Your peers and colleagues OALIS – www.oalisjournal.com [Watch this space] Write a guest blog post for libfocus.com :)
• 19.
  @mishdalton www.michelledalton.ie thank you