Problem solving with agile UX

Problem solving with agile UX

• 1.
  LAST Conference Melbourne. 27 July 2012. Problem solving with agile UX Ed Wong @littlehelper Pete Grierson @UsabilityNinja
• 2.
  Today Introducing ‘the problem’ UXpractices – a run down Exercise Wrap up and Questions
• 3.
  What’s the problem? For the team? For the ‘user’? Diagram: Peter Morville, semanticstudios.com http://semanticstudios.com/publications/semantics/000029.php
• 4.
  What’s the problem? For the team? For the ‘user’? Diagram: Peter Morville, semanticstudios.com http://semanticstudios.com/publications/semantics/000029.php
• 5.
  From MVP toMBU MVP
• 6.
  From MVP toMBU MVP
• 7.
  AGILE PROCESS
• 8.
  AGILE and UX Continuousresearch track User evaluation(s) Kick off/inception Estimation Visual design direction UI framework ‘Cycle 0’ Prototype Visual design assets
• 9.
  Tools at inception SWOTanalysis Context mapping Users Modelling 6-up, 1-up ‘Body storming’ Credits: www.readability.com/articles/z9ct8yjb www.gogamestorm.com Dot voting Credit: www.ugleah.com/ux-team-of-one/ Brandon Shauer – Adaptive Path
• 10.
  Discovery tool -personas A user experience design process starts before a ‘design’ is created Personas aggregate segments of data and user research, into people Personas typically contain: Name Background Job Motivations Goals They provide a common reference point for designers and other project team
• 11.
  Guerilla Personas
• 12.
  Prototype, sketching andvisual Prototype design Low fidelity – cheap and testable High fidelity- detailed and still testable Establish a visual design asset set Cards contain testable criteria
• 13.
  Rapid user evaluations Recruitparticipants to profile(s) Project team observes & logs issues Results Retro Fixes/new cards Silverback Gorilla/Guerilla
• 14.
  Meet our personas Motivations Ideal experience  Enjoy the art of cinema  Discover movies in genres he likes  Discover new films  Invite friends to see films  Break from real life  Share his impression of what he has seen with friends Computer exposure  Uses a computer at work all the time. Spreadsheets, code, data bases, e-mail, internet, agile tools  Always on home internet – bills, shopping, Facebook, online gaming, media watching and downloading  Uses a laptop or tablet everywhere
• 15.
  Meet our personas Motivations Ideal experience  Enjoy a night out at a good film  Know when movies he likes are on  Does not want to miss out on latest 3D blockbusters  Get tickets wherever he is  Wants to relax doing something he loves  Not have to learn complicated steps to get to his film Computer exposure  Uses a computer at the nursery for basic book keeping, paying bills, managing his spreadsheet of customers  Time poor at home - bills, Facebook, news, sports scores  Uses a laptop on the sofa when the child is in bed
• 17.
  15
• 18.
  Exercise 1 Get intogroups of 5-6 people Find a scribe Choose a persona and their matching scenario Look at the cinema site pages Log potentials issues and goals on a sparate sheet of butchers paper that your chosen persona could have with the movie experience
• 19.
  Exercise 2 Examine yourscenario Generate some user stories If you are stuck choose one step of the scenario you would like to try findina a solution for Exercise 3 Select a user story Individually sketch up to 6 different ways that interaction could play out Be mindful of the issues and goals you established earlier Feel free to choose web tablet mobile device but do all 6 in that mode
• 20.
  Exercise 4 Take oneof the versions you like the most Draw it in more detail on the 1 panel page Put your 6-up and 1-up on the wall In your groups Explain the section of the story you chose to your group Give your group an explanation of your page concept Time permitting group give constructive critique
• 21.
  Thank you Photo credit: Peter Grierson Photo credit: Peter Grierson Photo credit: Peter Grierson Text credit: Jared Spool uie.com Text credit: Jared Spool uie.com Text credit: Jared Spool uie.com Twitter Reading Jeff Patton agileproductdesign.com #leanux #uxaustralia Jason Furnell #webstock jasonfurnell.wordpress.com #ux #uxmelbourne Ben Melbourne www.asinthecity.com www.agile-ux.com www.cooper.com http://www.ideo.com/work/method-cards/ www.gogamestorm.com