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Leader Ship skills development workshop Red Lobster Ksa, Ryd. 2015
This document outlines topics for a leadership skills development workshop, including management skills, competencies, delegation, and leadership theories. The workshop aims to help a new generation of managers at Red Lobster develop their skills. Topics include definitions of management and competencies, guidelines for effective delegation, using the GROW model for coaching, and theories of leadership development. The goal is to provide managers with a common language and tools to enhance performance, decision-making, and team leadership.
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Leader Ship skills development workshop Red Lobster Ksa, Ryd. 2015
- 1. Leader –Ship skillsdevelopment workshop New Generation Of Management Team Red Lobster Ksa, Ryd. 2015 R/L Ksa, Ryd Aug. 2015 Leader –Ship skills development workshop New Generation Of Management Team Red Lobster Ksa, Ryd. 2015 R/L Ksa, Ryd Aug. 2015
- 2. Topics & Contains Management, Manager Definition & History Competences into Managerial skills Delegation Guide Line Grow Model Leader –Ship Development Theory Life Coach R/L Ksa, Ryd Aug. 2015 Topics & Contains Management , Manager Definition & History Competences into Managerial skills Delegation Guide Line Grow Model Leader –Ship Development Theory Life Coach R/L Ksa, Ryd Aug. 2015
- 3. Introduction: Research has shownthat in world class companies, an individual’s contribution is the ultimate's goal . within a fast changing environment, simply working harder is no longer enough – We have to focus on HOW individuals can identify the areas they need to develop in order to be successful. This will, in return, ensure to achieves business goals. With focusing more to maintaining the Strength point Equal to developed the Weakness point , Even the new leaders will not feel HOW & WHEN. The most important part here is HOW we can lead them to know the root case of there won skills & HOW they can Develop , Achieve & feel the Changes Competencies are the key to achieving future success; they provide a common language to describe the BEHAVIOR & ATTRIBUTES required for superior performance. Coaching can be an effective and integral component of leadership. Leaders’ professional Growth and helps to build a powerful team—from executives to first-line managers and team leaders. Coaching has a proven track record of success, and many studies have shown how coaching enhances decision-making skills, improves interpersonal effectiveness & increases confidence.
- 4. Management & ManagerDefinition Mixed with History : When the 1st business school in the USA opened around the turn of twentieth century , they did not offer single course in management at the same time the word of management was first popularized by Fredrick Winslow , Taylor to describe what he had formerly and more accurately called Work study or Task study , but when Taylor talked about what we now call it management and managers he said The Owners & Their Representatives. Here you will starting to move your legs into the first step to become a Right leader . You will know What is exactly meaning of Management . Many people they don’t know it deeply . Try to focus with information's & description , Understand , Practice & Act with it . never to use it without Understanding , Believe & Feel. Before we starting to input Or thinking to move into new roll of Life Coach first step to become part of decision maker and one of the new managers , Should think of What is the Definition and Explanation of management Be careful here on what Taylor say about the definition of managers, the Owners , try to think is all the owners are successful or some of any projects owners also unsuccessful , That means we need to think that meaning of Successful & Unsuccessful and What is the Skills, Attitude and Experience you need to know the WAY of successful in order to avoid unsuccessful.
- 5. The Definitions ofRoll Model Manager ? Stop for while and try to think deeply on this word . Will helping you to know How can do the description of words .It is really very effective to play game of describe your own Way , Ideas & Believes. try to ask yourself What is management ? Why management ? & How do you define managers ? What are there Tasks , Responsibility , Presence & Attitude? Some people can say that the right and true definition of managers is Philosopher Others can say Decision Maker Or Planer to future success Another one can say that he or she will be the God Father You also can say he or she will be Honest Good Leader , Roll Model & Fair Also can hear some other say managers is Guide , Teacher & Boat Captain May we can hearing others say dealing Emotionally , Professionally & Respectfully Truly & Not Surly it is one of my believes Effective Manager he can put all Together and make it work & He Or She can hold all the above, he or she is the one who work and do job to reach the maximum satisfactory feeling of his conscious , work to put the finger print whatever he work, & working to build up history of his Working Journey.
- 6. What is theManagement? The roots of the discipline management go back approximately 200 years . Most people became aware of management only after world war II Managing Or Management leading by Managers they are the specific need of all institution from the Smaller to the Largest they are the specific organ of every institution , they are what holds it Together and make it work. None of our institution could functions without managers , Managers do their own job they not arise just become the job has become too big for any one person to do alone. Who are the Managers ? Most of people will direct say Boss Or Master but When we deeply think of the word MANAGER meaning and When we can know what the true definition of manager we will feel it . In early a manager was defined as someone who is Responsible for the Work of other People see it is very easy to know they are not Boss Or Master they can hold it all and make it work! ? History can cost you lots of your Efforts , But trust of HISTORY never Die
- 7. ””/ What do Managerdo ? There are a five basic operations in work of the manager . Together they result in the integration of resources, which is can lead business to the healthy growing direction. Basic Operations How it Can Work? Set Objectives He Or She will be determines WHAT the Objectives should be & WHAT the goal & in each area of objectives. Decides WHAT has to be done to reach these Objectives. Making the objectives effective by communicating them to the people whose performance is needed to attain them Organizes He Or She analyses Activities , Decisions & Relations Needed Classifies the work divides it into Manageable Activities and further divides the activities into Manageable Jobs. Create groups these units and jobs into an organization structure and Selects people for the management of these units and for the jobs to be done . Always Remember Right Person In Right Place
- 8. ””/ Motivates & communication He Or Shemakes a team out of the people that are responsible for various jobs. Do that in own relations with subordinates with whom works, Also through constant Communication to and from subordinates Superior & Colleagues . This is the manager's integrating function. Measurement He Or She will be established Targets & Yardsticks , few factors are as important to the performance of the organization and of every person. sees to it that each person has measurements available that are focused on the performance of the whole organization and that at the same time focus on the work of the individual. Develops People He Or She always develop others subordinates by Knowledge's , Wisdoms & Advices, Believe of when we teach Others we learn more than Others. Developer manager he is the one who never DIE.
- 9. Attribute , Behavior& Competencies Definition : ATTRIBUTE :Is a quality or characteristic given to a person, group, or some other thing. Your best attribute might be your willingness to help others, like when you take hands of old man to helping him cross the street Or When you take food bites from the street to avoid others walking on grace of god . BEHAVIOR :Refers to how you conduct yourself. Generally, it’s wise to engage in good behavior, even if you're really bored. you could say that to behave is to "own" yourself to control yourself. There's also a broader definition of behavior, Which is basically anything any living thing does in any situation..It is depend on Act & React COMPETENCIES : Underlying sets of behaviors which result in Effective Performance in a job.” Whilst skills, knowledge and experience are essential in order to perform a job, They do not determine superior performance. Competencies have been proven to be the Differentiating Factor.
- 10. The Impact ofWorking on the Competences : Will lead us to talking the Same Language we all tend to describe behaviors in different ways, So the descriptions of each competency used in this framework are intended to provide a common language for each of us to use When describing What we recognize as effective behavior . Some Say that the Competences are the harmony of business operation. Competencies clusters: Managerial Business Awareness Thinking Achieving Interpersonal Self Managing
- 11. MANAGERIAL Describes the behaviorsrequired to Manage, Lead & Empower a successful and motivated team it is depending on your level of Maturity and Ability to Control BUSINESS AWARENESS Describes the behavior required to focus on the key needs of the business , focus on Problem & Solve THINKING Describes those things that take place in a Subordinates brain storm such as Ideas & Concepts, and describe the way these are followed through. will help to avoid lack of business or Time no work ! ACHIEVING This relates to making things Happen & Achieving goals with spirit of team leader , Even small daily Goals , Ideas & Challenges . INTERPERSONAL The process of engaging with others. make relations up to holding all , mixes with them reaching with them the way of feeling success , Developing there own skills up to weakness as daily basis. SELF MANAGING Selves managing is the base of Which is can building up the new successful manager as all we know don’t lose you time to wait the Unconscious people effect you or your way of leading business Do What You Believe .
- 13. Delegation Guidelines Effective delegationis key to an organization’s success. we can say that delegation is Action & Results. Below mentioned schedule is 8 elements to successful delegation l Delegation Elements Explanation What needs to be done? Why does it need to be done? You will explain What you hope to accomplish and Why it is important. This information clarifies the desired outcome. If circumstances change, the person executing the task can modify it to fulfill the desired objective. How is the task to be done? Describe any specific requirements or standards the job needs to satisfy. Who is going to do it? If it is a team project, be sure to designate one person to be accountable for the team doing its job. When does it need to be completed? This is a commitment to complete the task by a specified date. It is the responsibility of the person or team accepting the task to flag problems and get help or to notify the leader or manager in advance of the due date It is not acceptable to wait until the due date and say we
- 14. Unless you haveagreement on all Eight Elements, effective delegation has not occurred. When delegation is complete, you have the space to grow as an organization and as professionals. Projected resources to complete the task? How many hours, or other resources are needed? Are these available? Impact on other priorities? How will this assignment affect other key initiatives? What tradeoffs are appropriate between this and other priorities? Do you need additional resources Or to make choices? Reporting needs for the task? How will you track progress and report it to people who need to know? Establish times to report at the start. Check in along the way to support and encourage the people responsible.
- 15. Delegation Worksheet What isthe Task? Delegate (persons on staff, new hire, or contractor( What needs to be done? Why does it need to be done? How is the task to be done? Who is going to do it? When does it need to be completed? Projected resource to complete the task? Impact on other priority Reporting needs to track progress?
- 16. The GROW model Tobecome The right leader put in your consideration that the most important roles it to coach your subordinates to do their best by doing this you will help them making better Decisions , Solve problems that are push them to back , and learn new skills, progress their careers The true indicator Of thinking about grow model is to keep thinking of How you will plan a journey, First you decide Where you are going your goal and establish Where you currently your reality .The Grow model can lead us to know deeply coach meaning he is not an expert with client or subordinates he must act as a facilitator helping others to select the best options and not offering direction. Goal Reality Options Or Obstacles Will Or Way Forward
- 17. Establish Goal :Starting with your team to look at the behavior or problems that you and them want to change and then write it down as goal we want to achieve &Make sure you follow the right way using SMART GOAL philosophy Specific , Measurable , Attainable , Realistic & Time –bound In this situation you may ask your self and team some questions such as , How will know that we will achieve the goal ? & How we will know that the problem is can solve it ? Dose this goal fit with our overall career objectives or not ? and Dose it fit with our won objectives or not? Examine The Current Reality : Very important to know the reality and Where is the starting point to solve the problems as always we saw others they know the problem but they don’t know How to start .They should think of change and What is the power of change? Here you will ask you and your team some other question like , What is happening now & Who? &When & How ? What is the effect or result of this ? Dose this goal conflict with any other goals or objectives?
- 18. Explore The options: Once you and your team can exploring the current reality you start to determine What is possible options for reaching our objectives , in this moment you should help your team members brainstorm as many good options as possible then discuss it with them and try to help them what is the right decision don’t direct them . & After that try to offer your suggestions let them do most of their suggestion it is important to guide them in right direction without actually making them feel that. Questions , What else could you do ? What are the Advantage & Disadvantage of each option & What factor will use to scale the option if it is right or wrong ? What you need to stop doing in order to achieve that goal ? What obstacles stand in our way? Establish The will , after above seating goal with knowing the reality with knowing exactly exploring options we got clear idea of How can we achieve the goal , last step is importance one to complete the cycle never to avoid that to commit to specific actions in order to move forward towards the goal Questions . What will we do now and when ? What else we need to do ? What could stop us to keep moving forward ? & How can we overcome this ? How can we keep our self's motivated? &When we need to review the process Daily , Weekly & Monthly
- 19. Leader –Ship DevelopmentTheory To be a Right leader You should Know , Feel & Live the right definition and philosophy of leader even the word it self , What that means for You & Others, Be Philosopher not only Manager , Some times we need the Behavior of Manager , The most important is to know WHEN & How ? always give Advices Not Orders. Every day try to listen carefully to your Conscience when using the 360 feedback process ? to yourself as daily basis .What you do Right & What you do Wrong and How can avoid Wrong to become in Right . You should know yourself and What you can do & by which way can did it easy and smoothed. Use always Values, Purpose & Core Beliefs of leading with others Subordinates , Company & Customer , You should know how you can do the Articulation of Personal Vision Leading Your Self How you can developing personal mastery and authentic leadership for others Subordinates , Customer & Business Now you can fell that is very Difficult and Complex 1st lesson to become a good leader is to know How can use words through-out asking yourself a Question? ??
- 20. Leading people :1st step to become a punch mark team leader is CHANGE ? May now you ask your self What? is that small word can be my 1st step , YES it is true! To know How you can change 1st put your Goals leading you into Plan of how can reach the goals that will leading you into Passion of What you do & How it was Useful , Effective & mixes with lots of Joy that moment you can feel the change & How it is Magnificent. As President Mohamed Anwer Sadat Say “ He. Who Cannot Change the very fabric of his thought , Will never be able to Change Reality & Will never . Therefore make any progress Goal of life success :Doesn't matter if it is Business , Family Or Personnel private life , Goal will lead to Planning , Planning lead to Learning , Learning lead to Knowledge's , Knowledge's lead to feel Passion of work atmosphere all will sure leading to Business , Culture & You development ,to be success you should know the power of knowledge‘s The best feeling of adventures new Ideas, Thinking and Knowledge's it will lead to learn more and more to feel the Enjoying Soaked on lots of Happiness The difference between Active & Productivity it is depending on the results not How much you do effort some times you do less effort with great Results after Seating Goals , Planning & Delegating with Navigating , Advising & Monitoring mixes with lots of feedback.
- 21. Time To askfor the Value of leading your self , You should Understand , Practice& Act , Once you got the challenge to start up building your life time sheet Or your monthly calendar , The purpose of leading your self is to practice that with achievable goal to feel of the perfection successful feelings . at this moment you will know how to manage others with easy sample and effective management way to achieve results , it will soak you into self confidence when you achieve the results. Know yourself and your skills to know what is your Weakness and what is your Strength but you might ask yourself , How can scale Weakness & Strength & What is the ideal to reach it. Sometimes humanity can lead us to be proud of What we know front of others to let them feel that you are smart , attractive person but that it not the right way to lead your proudly human feelings such as this attitude can lead others to know everything of you and inside your depth , Sure they will cover defensive and arrange them self to be a life winner. Extra Millis not all your effort and never to forget that we always Feel , Follow& Believes of old wisdoms . The old wisdoms porn from stomachs of Life Experience& Situations mix with lots of life Mistakes Not Sin ( Not Acceptable To Make Sin in business( Always give feedback of your self to know Who you are and Where is your next life step without Shy Or Lie , awareness to your self will be success and achievable only when your level of maturity was high.
- 22. The most dangerspart is our Core Beliefs you can't Hidden Or Avoid it is YOU & How got the knowledge's starting from your 1st day moves in your life , Hard & incredible to change human Core Beliefs. Mistake into Sin & Sin into Mistake Leader ship personal misty you will keep sucking it through you daily Situations & Operations problems . Always remember that no body Perfect and no Angels can live a life, Whatever you teach subordinates Whatever you gain more Respect and they will lead you to feel that you reach the leader ship mystery feelings , Teaching is the most easy way to gain respect. From my Opinion one of the most practical Example of How Teaching , Learning is deeply important . is our Commander of the Islamic religion , The prophet Mohamed, By the best prayer and peace.1st time Gabriel was Hostel on him and after order from God , the 1st word he was telling him is READ , Read not means Read without Understanding. The Ethnic of leader ship you will feel it When reach results in perfect time mixed with perfect results , When you can do manage to yourself you will be ready to next step to lead others and trust of time only can give you the ethic of leadership.
- 23. Life coach: ,it is part of Life & Death , True & Untrue , Fact & Non-fact, Last study shown that 88% of people in life they fail on coaching themselves, according to Harvard Business Review magazine, life coaching is second fastest growing industries in the world! Now We Might Be asking our self WHY? Why in the world, 88% of people fail on life coach , may be we can avoid to fail on , The main reason and as per Dr. Milton Erickson, over 95% of all our Behavior! is Unconscious If you were to consider and reflect What the impact of this is on your life, You will soon realize that When you are Conscious for only 5% of your life, then you impact is going to be very limited and you will spend the majority of your time operating habitually. For example : If you came every day do the same habitual you do that in Unconscious like every day you wake-up same time doing daily routine you made it full with unconscious here i want to indicate to your brain storm , that you never do that more than 5% of your daily life experience to avoid being with 95% . Each one of the group will say story up to same topic will be helpful to increase the level of team understanding. Also the Values these are the things that are important to you. Your top 5, Most important values in any given context of life, will determine over 80% of all your self Initiated Motivation, Drive & Focus. This has a major influence on your state, constantly. You don’t focus on and think about things that are not important to you, Do You? You do spend most of your time focusing on the things that matter to you always try to learn How you can CHANGE and feel the Power Of Changing.
- 24. Now time toknow WHAT is actual definition of Coach? And Coaching? He Or She will be a capable of Teaching , Leading & Holding lots of multi Knowledge's &Presence with others Or subordinates to help them for developing interpersonal skills to reach with them the maximum potential of developing business Or Life Happiness. Coaching is about developing skills and knowledge leading to improve business performance, achievement of organizational objectives. also have an impact on an individual’s private life. It usually lasts for a short period and focuses on specific skills and goals. Time To know When to consider coaching? When company is seeking to develop its employees in specific competencies using performance management tools and involving the immediate manager Or , Company has a number of talented employees who are not meeting expectations Or, Company is introducing a new system or program Or, Company has a small group of individuals (5-8) in need of increased competency in specific areas. Or, Leader or executive needs assistance in acquiring a new skill as an additional responsibility. All can answer Big question the importance of PEOPLE leading to know the root case of the words Man-Power Or Human Resources.
- 25. One of themost important part you should focused to avoid been from 95% of people also Your Beliefs: They act as the very pillars of our reality. Beliefs are What we believe to be true or not, possible or not and how things are for us. They are all learned and not a true reflection of who you are or what is possible for you. Often we recognize certain limiting beliefs about ourselves or the world we live in, and feel we Have no power of changing them. Beliefs, by default, will always actualize themselves. henry ford, Said long time a ago: “Whether you believe that you can or that you can’t. you are Right Your state and possibilities in life will largely be determined by your beliefs. Simply as that. If you don’t believe that something is possible, you will not even attempt doing it. Also Your Memories: The sum of your total Experiences in life, Everything that ever happened to you,, Perfectly stored in your mind uses it as a reference of How things are in life, Meanings & your Expectations of life. We are incapable of facing the present moment in life, without filtering it through our past experiences. This determines how we feel today and our experience of the quality of our life. This is huge, as we walk around carrying all our unresolved negative emotions Which have a major influence on our perceptions and natural states. Health wise, this is where most of our diseases stem from. This is where we find most of the root causes of all our problems. Overcoming these changes our past and sets us free from the burdens of life, allowing us to naturally be in resourceful states, allowing us to heal and be our true selves
- 26. Finally you haveto choose who you want to be and always try to be your self acting your behaviors & attributes surly and truly you are right and you become a right leader: If all you want is a Life Coach certificate, then do yourself a favor and find the shortest and cheapest online course that will mail you their certificate If you want to help people get some clarity, help them realize that they are the ones responsible for their results and that they now need to somehow change on their own (because you cannot help them Finally, if you are interested in becoming a super star Life Coach, with great Coaching and advanced , skills & experiences, someone who can actually affect the world around you, help people heal and grow, help them let go of the burdens of their pasts, help them change their limiting beliefs, help them break their old habits &adopt new ones, help them change their perceptions, Now It is time for you to take decision after think of what is the Outcomes?
- 27. Leader Practicing Philosophy Loyalto Subordinates, Business & Career Engaged to Problems & Solved Aware of all business Components Deliver operation Joy & Spreading happier Energy Oregon all around Redeem Money with History
- 28. Questions & Projects WhatDo Manager Do Practice ? Each one will choose one Goal , Team and Plan the goal through out Action Plan? What is the different between attributes , attitude and competences ? How you can use it? When can be useful to use ? Each one will use to make project with one of subordinates choosing area to be developed on his , or her competences with following Delegation Work sheet and grow model? Each One of the attendant will do article of What is management and manager meaning to him and from his own Way , Idea & Experience?