L e a d e r s h ip
Why is leadership important ?
 It is a key skill for building business and org.
  capacity

Can leadership be taught ?
 Leadership can be learnt, practiced and
  measured
Leadership - Definition
   Leadership is in establishing a goal, setting direction to achieve it and
    engaging the resources required to accomplish the goal

   Leadership Actions:

       Recognising Opportunities & developing achievable plans
       Challenging yourself & motivating others to deliver breakthru results
       Championing ideas and people (getting support from Mgmnt.)
       Using a variety of resources effectively.
ATTITUDES & CHARACTERISTICS OF LEADERS

   Winning Attitude: constant striving to achieve better results;
    not happy with average performance
   Professionalism: mastery of business fundamentals
   Committed to Personal Growth: improving own skills;
    identifying weaknesses and remedying them
   Integrity: Honesty, Trustworthiness, Commitment, Courage to
    do the right thing, Ethical
   Drive: Persistence; Pro-activity; Action Bias
   High Standards of Excellence: for self and others
   Spirit of Inquiry: Inquisitive, seeks to understand and
    identify better solutions
ATTITUDES & CHARACTERISTICS OF LEADERS
(contd.)

   Holistic Thinking: Sees the big picture along with the parts
   Values Differences: Open to diff. styles and values each
    individuals strengths
   Open & Caring: Good listener, sensitive to others; gives and
    takes criticism well; genuine; provides honest feedback
   Practices Situational Leadership: Adapts behaviour to
    needs of situation and individual without being anything other
    than genuine self
Situational Leadership
   Which style of leadership is better?
   Can the same style be used with all people?

   THE BEST LEADERS ARE THOSE THAT ARE
    ADAPTABLE TO VARIOUS TYPES OF
    PEOPLE AND SITUATIONS
SITUATIONAL LEADERSHIP
   Managers need to adjust their leadership styles to
    account for subordinates different levels of ability
    and willingness on different tasks.
   Managers should reduce “task” behavior (more
    autonomy and freedom of choice) and increase
    “relationship” behavior (facilitator rather than
    supervisor) as reportees level of readiness
    increases
SITUATIONAL LEADERSHIP
   TELLING : Directing the “employee” (what, where,
    when, how)
       Used with employees who are not yet able and/or willing to
        perform the task. High “task” and low “relationship” behavior.
   SELLING : Selling the employee on the “why” of the
    task. Invites him/her to “own” or “buy into” task
       Still directs the task, but decrease in instruction; rewards
        employee for increase in ability and willingness to do task
       Used with employees who are more capable/more willing but
        not yet fully ready
SITUATIONAL LEADERSHIP
   PARTCIPATING: Acting as a “colleague” or an “equal”
    in discussing job with subordinates
       More collaboration in the “task” aspect but less “relationship”
        behavior in order to indicate that employee is trusted and self
        motivating
       Used with employees who have ability and knowledge to
        perform the tasks
   DELEGATING: Setting expectations/vision and then
    letting them get on with their jobs; stepping in only
    when they need support of any kind
       Used with employees who are highly able and willing to direct
        their own task behaviour
3 E’s OF LEADERSHIP

   NVISION

   NERGISE


   NABLE
ENVISION
creating the future enrolment,alignment,commitment




   FOCUS ON POSSIBILITIES, NOT LIMITATIONS
   PERSONALLY COMMUNICATE PRIORITIES
   DEMONSTRATE COMMITMENT
   FOLLOW UP WORDS WITH ACTIONS
ENERGISE
(Inspiring people to deliver the future)


   INSPIRING, MOTIVATING REPORTEES
   SETS GOALS, HIGH STANDARDS, DEFINE R&R
   PROVIDES CONSISTENT FOCUS
   SENSE OF URGENCY
   OPEN COMMUNICATION
   PERSONALLY DEMONSTRATES ENTHUSIASM
   DEMONSTRATES CARING; BUILDS TRUST
ENABLE
(Building Capability)


   BUILDING PEOPLES CAPABILITY / MASTERY
   PERSONALLY PARTICIPATES IN IMPORTANT
    IMPROVEMENTS TO SYSTEMS, PROCESSES
   IDENTIFIES AND ELIMINATES BARRIERS
   CREATES A POSITIVE WORK ENVIRONMENT
    RECOGNISES AND REWARDS SUCCESS &
    CONTRIBUTION OF OTHERS

Leadership

  • 1.
    L e ad e r s h ip Why is leadership important ?  It is a key skill for building business and org. capacity Can leadership be taught ?  Leadership can be learnt, practiced and measured
  • 2.
    Leadership - Definition  Leadership is in establishing a goal, setting direction to achieve it and engaging the resources required to accomplish the goal  Leadership Actions:  Recognising Opportunities & developing achievable plans  Challenging yourself & motivating others to deliver breakthru results  Championing ideas and people (getting support from Mgmnt.)  Using a variety of resources effectively.
  • 3.
    ATTITUDES & CHARACTERISTICSOF LEADERS  Winning Attitude: constant striving to achieve better results; not happy with average performance  Professionalism: mastery of business fundamentals  Committed to Personal Growth: improving own skills; identifying weaknesses and remedying them  Integrity: Honesty, Trustworthiness, Commitment, Courage to do the right thing, Ethical  Drive: Persistence; Pro-activity; Action Bias  High Standards of Excellence: for self and others  Spirit of Inquiry: Inquisitive, seeks to understand and identify better solutions
  • 4.
    ATTITUDES & CHARACTERISTICSOF LEADERS (contd.)  Holistic Thinking: Sees the big picture along with the parts  Values Differences: Open to diff. styles and values each individuals strengths  Open & Caring: Good listener, sensitive to others; gives and takes criticism well; genuine; provides honest feedback  Practices Situational Leadership: Adapts behaviour to needs of situation and individual without being anything other than genuine self
  • 5.
    Situational Leadership  Which style of leadership is better?  Can the same style be used with all people?  THE BEST LEADERS ARE THOSE THAT ARE ADAPTABLE TO VARIOUS TYPES OF PEOPLE AND SITUATIONS
  • 6.
    SITUATIONAL LEADERSHIP  Managers need to adjust their leadership styles to account for subordinates different levels of ability and willingness on different tasks.  Managers should reduce “task” behavior (more autonomy and freedom of choice) and increase “relationship” behavior (facilitator rather than supervisor) as reportees level of readiness increases
  • 7.
    SITUATIONAL LEADERSHIP  TELLING : Directing the “employee” (what, where, when, how)  Used with employees who are not yet able and/or willing to perform the task. High “task” and low “relationship” behavior.  SELLING : Selling the employee on the “why” of the task. Invites him/her to “own” or “buy into” task  Still directs the task, but decrease in instruction; rewards employee for increase in ability and willingness to do task  Used with employees who are more capable/more willing but not yet fully ready
  • 8.
    SITUATIONAL LEADERSHIP  PARTCIPATING: Acting as a “colleague” or an “equal” in discussing job with subordinates  More collaboration in the “task” aspect but less “relationship” behavior in order to indicate that employee is trusted and self motivating  Used with employees who have ability and knowledge to perform the tasks  DELEGATING: Setting expectations/vision and then letting them get on with their jobs; stepping in only when they need support of any kind  Used with employees who are highly able and willing to direct their own task behaviour
  • 9.
    3 E’s OFLEADERSHIP NVISION NERGISE NABLE
  • 10.
    ENVISION creating the futureenrolment,alignment,commitment  FOCUS ON POSSIBILITIES, NOT LIMITATIONS  PERSONALLY COMMUNICATE PRIORITIES  DEMONSTRATE COMMITMENT  FOLLOW UP WORDS WITH ACTIONS
  • 11.
    ENERGISE (Inspiring people todeliver the future)  INSPIRING, MOTIVATING REPORTEES  SETS GOALS, HIGH STANDARDS, DEFINE R&R  PROVIDES CONSISTENT FOCUS  SENSE OF URGENCY  OPEN COMMUNICATION  PERSONALLY DEMONSTRATES ENTHUSIASM  DEMONSTRATES CARING; BUILDS TRUST
  • 12.
    ENABLE (Building Capability)  BUILDING PEOPLES CAPABILITY / MASTERY  PERSONALLY PARTICIPATES IN IMPORTANT IMPROVEMENTS TO SYSTEMS, PROCESSES  IDENTIFIES AND ELIMINATES BARRIERS  CREATES A POSITIVE WORK ENVIRONMENT  RECOGNISES AND REWARDS SUCCESS & CONTRIBUTION OF OTHERS

Editor's Notes

  • #2 For Leadership results we need to ensure people at every level of organisation have and use leadership skills. Leadership skills are important for moving up in the organisation. The new appraisal process requires an employee to demonstrate leadership skills to win a promotion.
  • #4 Winning Attitude:- Better results mean competitive advantage and “long-term” business success Professionalism:- a) Understanding business drivers (consumer, customer, competition) b) Rules, Procedures and SOP’s c) Uses both facts and intuition Committed to Personal Growth: Honesty & Trustworthiness: admitting mistakes and shortcomings; being honest about performance; Commitment: Say what you mean and Mean what you Say; strong, predictable behaviours and values Drive: Persistence- stick-to-itiveness; Pro-activity-taking the initiative; Action Bias- don’t be part of the problem; be part of the solution
  • #6 NO ONE STYLE OF LEADERSHIP IS BETTER OR APPROPRIATE UNDER ALL SITUATIONS. MANAGERS SHOULD EVALUATE INDIVIDUAL SITUATIONS AND ALSO THEIR SUBORDINATES LEVEL OF READINESS BEFORE CHOOSING APPROPRIATE STYLE.
  • #13 BEFORE BUILDING CAPABILITY, DEFINE THE CAPABILITY REQUIRED TO DELIVER THE RESULTS IMPROVING SYSTEMS THAT SAVE TIME, MONEY AND EFFORT HOW CAN YOU HELP (SERVICE ATTITUDE AND MENTALITY) RESPECT FOR INDIVIDUALS, DIVERSITY OF THOUGHT AND OPINION, NO HIDDEN AGENDAS REC