Learning and Employee Retention: Leadership Development  Laurence Yap Sr Training & OD Manager
Learning and Employee Retention What’s the Correlation  Towards Leadership Development
Leadership
The correlation of  Learning, Employee Retention and Leadership  Development Gen-X, Gen-Y and Baby Boomers  – Do they require separate learning initiatives? Understanding the varying level of importance these generation place on a  commonly shared wants Creating a  challenging environment  to keep them thinking and learning constantly to progress through the corporate Ladder Acknowledging  learning and professional growth  as one of the core dimensions irrespective of generations • Agenda Agenda
  Are there correlation of Leadership Development, Learning,  and Employee Retention ?
Conclusion Higher Learning Opportunities in Leadership Development,  Higher Employee Retention and Engagement War of Talent: Manager engaged in leadership development has 5X  less likely to leave the organizations Findings
Leadership Learning – Employee Retention A. Role Modeling Komag – Best Manager of Malaysia and Sg Experience Komag MD Pfizer HR Director Carsem COO – Iain Meikle Personal Experience
Learning Zenger Miller – Interpersonal & Communication 7 Habits One Minute Manager  Situational Leadership C. Reading Leadership Challenges Personal Experience
100 staff – highly motivated and low resignations 3 rules: a.  No scolding b.  Solve problems together c.  Use your strengths Personal Experience
Top Priority involvement in decision making,  more appreciation,  better communication,  more team building, flexible work conditions,  more autonomy and better coaching.  What Employee Wants from Leaders
Gallup results tell it all ↑  Better leadership  Management ↑Employee  engagement ↑  EPS 3.8 Times  (150 organizations)
Employee Engagement work  more than 30 years of in-depth behavioral economic research involving more than 17 million employees worldwide
 
 
 
http://www.gallup.com/consulting/52/employee-engagement.aspx
Within the U.S. workforce, Gallup estimates this cost to be more than  $300 billion  in lost productivity alone.
Actively Disengage Employees In world-class organizations, the ratio of engaged to actively disengaged employees is 9.57:1.  10% In average organizations, the ratio of engaged to actively disengaged employees is 1.83:1.  50%
Gen-X, Gen-Y and Baby Boomers  – Do they require separate learning initiatives?
 
 
 
Training  -  Class rooms Assignment  -  Work Projects Coaching  -  OJT Exposure  -  Exhibitions, Conference Learning  -  Books, Webs, People Learning Approaches: TACEL
Pfizer: Mobile learning (Gen Y) Online learning (Gen Y) Carsem: Supervisors (Gen  Y) Leadership Dev (Gen X) Team Bonding (Gen BM vs Gen X/Y) Komag:  Zenger Miller (Gen X) Experience
Do  these three  generations  have a commonly shared wants in Leadership  Learning?
 
Physiological needs   The physiological needs of the organism, those enabling homeostasis, take first precedence.  These consist mainly of:  The need to breathe .  The need for water.  The need to eat.  The need to dispose of bodily wastes.  The need for sleep.  The need to regulate body temperature.  The need for protection from microbial aggressions (hygiene).
Safety Security Security of employment.  Security of revenues and resources.  Physical security - safety from violence, delinquency, aggressions.  Moral and physiological security.  Familial security.  Security of health.
Belonging Needs Care about them as a person Team Bonding Activities Corporate Sports Activities or Events CSR
Esteem Needs Respect Others Engage Employees Gain recognition  Appreciation Meaning of Work Hobbies
Self Actualization Creativity and Innovation Solving problems Projects   Involvement to something bigger Integrity
 
 
 
 
 
Competency
How do we create a challenging environment to keep them thinking and learning constantly ?
Strategy Planning – leadership development, Structure Tree Carsem Teaching culture  - Interpersonal and Communication, Zenger Miller Komag Create an environment
Leaders teaching leaders 5 Modules by COO Carsem Community of Practice, Shared Learning Culture –  Lean, Poka Yoke, Engineering, Technical Forun Carsem Create an environment
Trainer @ Vice President  Manufacturing Iain Meikle
Program Overview Module 1 Best Leadership Practices (1) Module 2 Best Leadership Practices (2) Module 3 How to Motivate Today’s Workers  Module 4 Situational Leadership  Module 5 Business Alignment Program Overview
Carsem Key Values/ Kauzes and Posner Model Recruitment, Promotion, Performance Create an environment
Key Beliefs   Customer 1 st   1  Listen to customers  Treat customers as friends 3  Be courteous , respectful and professional Speed of Execution  Sense of urgency. Be responsive . Make fast decisions  Continuous Improvement Always believe there is a better way Challenge the status quo Seek new ways of doing things Constant Respect for People Focus on the issue , not the person  Remember -- Everyone’s role is important  Seek first to understand.
Key Beliefs   Uncompromising Integrity  Honesty Keep your word Maintain confidentiality  Lead by Example  Be supportive  Say what you do and Do what you say Be a coach Always seek win-win solution  Be objective  Be open minded Collaborate and compromise.  Carsem BOLEH! CAN DO attitude  Determination  Positive mindset
 
Do we acknowledging learning and professional  growth as one of the core dimensions  irrespective of generations?
The Evergreen Project A careful examination of more than 200 well-established management practices within 160 companies over a 10-year period (1986-1996).  The authors point out that companies which consistently follow this  formula of 4  + 2  have a  90%  chance of sustaining superior business performance.
Results (10 Years) Total Return to Shareholders 943% (Winners) vs 62% (losers) Sales 413% (Winners) vs 83% (losers) Operating Income 326% (Winners) vs 22% (losers) Return on Invested Capital (%) +5.45% (Winners) vs -8.52% (losers)
Major 4 Factors 1.  Strategy : devise and maintain a clearly stated, focused strategy. 2.  Execution : develop and maintain flawless operational execution.  3.  Culture : develop and maintain a performance-oriented culture.  4.  Structure : build and maintain a fast, flexible, flat organization.
Minors - 4 Factors Master two of the four secondary management  practices:  (i)  Talent : hold on to talented employees and find  more.  (ii)  Innovation : make industry-transforming innovations.  (iii)  Leadership : find leaders who are committed to the  business and its people.  (iv)  Mergers and acquisitions : seek growth through mergers and partnerships  Minors - 4 Factors
 
Leadership Behaviors
Conclusion
1.  12 Management 2.  TACEL – Learning Approaches 3.  AMA Management Competency 4.  Ever Green Project 5.  Leadership  Challenges Note
 

Training and Employee Retention Strategies

  • 1.
    Learning and EmployeeRetention: Leadership Development Laurence Yap Sr Training & OD Manager
  • 2.
    Learning and EmployeeRetention What’s the Correlation Towards Leadership Development
  • 3.
  • 4.
    The correlation of Learning, Employee Retention and Leadership Development Gen-X, Gen-Y and Baby Boomers – Do they require separate learning initiatives? Understanding the varying level of importance these generation place on a commonly shared wants Creating a challenging environment to keep them thinking and learning constantly to progress through the corporate Ladder Acknowledging learning and professional growth as one of the core dimensions irrespective of generations • Agenda Agenda
  • 5.
    Arethere correlation of Leadership Development, Learning, and Employee Retention ?
  • 6.
    Conclusion Higher LearningOpportunities in Leadership Development, Higher Employee Retention and Engagement War of Talent: Manager engaged in leadership development has 5X less likely to leave the organizations Findings
  • 7.
    Leadership Learning –Employee Retention A. Role Modeling Komag – Best Manager of Malaysia and Sg Experience Komag MD Pfizer HR Director Carsem COO – Iain Meikle Personal Experience
  • 8.
    Learning Zenger Miller– Interpersonal & Communication 7 Habits One Minute Manager Situational Leadership C. Reading Leadership Challenges Personal Experience
  • 9.
    100 staff –highly motivated and low resignations 3 rules: a. No scolding b. Solve problems together c. Use your strengths Personal Experience
  • 10.
    Top Priority involvementin decision making, more appreciation, better communication, more team building, flexible work conditions, more autonomy and better coaching. What Employee Wants from Leaders
  • 11.
    Gallup results tellit all ↑ Better leadership Management ↑Employee engagement ↑ EPS 3.8 Times (150 organizations)
  • 12.
    Employee Engagement work more than 30 years of in-depth behavioral economic research involving more than 17 million employees worldwide
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
    Within the U.S.workforce, Gallup estimates this cost to be more than $300 billion in lost productivity alone.
  • 18.
    Actively Disengage EmployeesIn world-class organizations, the ratio of engaged to actively disengaged employees is 9.57:1. 10% In average organizations, the ratio of engaged to actively disengaged employees is 1.83:1. 50%
  • 19.
    Gen-X, Gen-Y andBaby Boomers – Do they require separate learning initiatives?
  • 20.
  • 21.
  • 22.
  • 23.
    Training - Class rooms Assignment - Work Projects Coaching - OJT Exposure - Exhibitions, Conference Learning - Books, Webs, People Learning Approaches: TACEL
  • 24.
    Pfizer: Mobile learning(Gen Y) Online learning (Gen Y) Carsem: Supervisors (Gen Y) Leadership Dev (Gen X) Team Bonding (Gen BM vs Gen X/Y) Komag: Zenger Miller (Gen X) Experience
  • 25.
    Do thesethree generations have a commonly shared wants in Leadership Learning?
  • 26.
  • 27.
    Physiological needs The physiological needs of the organism, those enabling homeostasis, take first precedence. These consist mainly of: The need to breathe . The need for water. The need to eat. The need to dispose of bodily wastes. The need for sleep. The need to regulate body temperature. The need for protection from microbial aggressions (hygiene).
  • 28.
    Safety Security Securityof employment. Security of revenues and resources. Physical security - safety from violence, delinquency, aggressions. Moral and physiological security. Familial security. Security of health.
  • 29.
    Belonging Needs Careabout them as a person Team Bonding Activities Corporate Sports Activities or Events CSR
  • 30.
    Esteem Needs RespectOthers Engage Employees Gain recognition Appreciation Meaning of Work Hobbies
  • 31.
    Self Actualization Creativityand Innovation Solving problems Projects Involvement to something bigger Integrity
  • 32.
  • 33.
  • 34.
  • 35.
  • 36.
  • 37.
  • 38.
    How do wecreate a challenging environment to keep them thinking and learning constantly ?
  • 39.
    Strategy Planning –leadership development, Structure Tree Carsem Teaching culture - Interpersonal and Communication, Zenger Miller Komag Create an environment
  • 40.
    Leaders teaching leaders5 Modules by COO Carsem Community of Practice, Shared Learning Culture – Lean, Poka Yoke, Engineering, Technical Forun Carsem Create an environment
  • 41.
    Trainer @ VicePresident Manufacturing Iain Meikle
  • 42.
    Program Overview Module1 Best Leadership Practices (1) Module 2 Best Leadership Practices (2) Module 3 How to Motivate Today’s Workers Module 4 Situational Leadership Module 5 Business Alignment Program Overview
  • 43.
    Carsem Key Values/Kauzes and Posner Model Recruitment, Promotion, Performance Create an environment
  • 44.
    Key Beliefs Customer 1 st 1 Listen to customers Treat customers as friends 3 Be courteous , respectful and professional Speed of Execution Sense of urgency. Be responsive . Make fast decisions Continuous Improvement Always believe there is a better way Challenge the status quo Seek new ways of doing things Constant Respect for People Focus on the issue , not the person Remember -- Everyone’s role is important Seek first to understand.
  • 45.
    Key Beliefs Uncompromising Integrity Honesty Keep your word Maintain confidentiality Lead by Example Be supportive Say what you do and Do what you say Be a coach Always seek win-win solution Be objective Be open minded Collaborate and compromise. Carsem BOLEH! CAN DO attitude Determination Positive mindset
  • 46.
  • 47.
    Do we acknowledginglearning and professional growth as one of the core dimensions irrespective of generations?
  • 48.
    The Evergreen ProjectA careful examination of more than 200 well-established management practices within 160 companies over a 10-year period (1986-1996). The authors point out that companies which consistently follow this formula of 4 + 2 have a 90% chance of sustaining superior business performance.
  • 49.
    Results (10 Years)Total Return to Shareholders 943% (Winners) vs 62% (losers) Sales 413% (Winners) vs 83% (losers) Operating Income 326% (Winners) vs 22% (losers) Return on Invested Capital (%) +5.45% (Winners) vs -8.52% (losers)
  • 50.
    Major 4 Factors1. Strategy : devise and maintain a clearly stated, focused strategy. 2. Execution : develop and maintain flawless operational execution. 3. Culture : develop and maintain a performance-oriented culture. 4. Structure : build and maintain a fast, flexible, flat organization.
  • 51.
    Minors - 4Factors Master two of the four secondary management practices: (i) Talent : hold on to talented employees and find more. (ii) Innovation : make industry-transforming innovations. (iii) Leadership : find leaders who are committed to the business and its people. (iv) Mergers and acquisitions : seek growth through mergers and partnerships Minors - 4 Factors
  • 52.
  • 53.
  • 54.
  • 55.
    1. 12Management 2. TACEL – Learning Approaches 3. AMA Management Competency 4. Ever Green Project 5. Leadership Challenges Note
  • 56.