Lenovo IT Infrastructure and Business Solutions

Lenovo Commercial
Business
Mobeen Khan | 04/19/2018

Lenovo is trusted around the world to
deliver business-boosting technology and
flexible support for organizations of all
sizes.
OUR VALUE
2018 Lenovo Internal. All rights reserved.

INTRODUCED BETTER PROTECTION
FOR LAPTOPS
HELPED MILLIONS GET ONLINE FOR THE 1ST TIME
ENABLED PHONE CALLS WITHOUT WIRES
KICKSTARTED THE AGE OF DIGITAL PRODUCTIVITY
REDUCED THE COST OF
DIGITAL SERVICES
1981
2007
1983
the IBM PC.. the world’s 1st ‘PC’
IBM System x3850 – 1st single x86 server to break 1million
transactions/min
Motorola DynaTAC.. the world’s first commercially available cellphone
1999
Lenovo Tianxi PC: enabling affordable & easy internet access in China
2003
ThinkPad - 1st laptop with protective roll-cage
WE BELIEVE DIFFERENT IS BETTER

..DIFFERENT IS PIONEERING..
1992
The first ThinkPad
with revolutionary
power, functionality
and design
1196
The first ‘Butterfly
Keyboard’
– a design classic
1999
The first laptop with
a removable
Ultrabase for
docking
2004
a biometric
fingerprint reader
2008
X300: The first laptop to
be called ‘The Perfect
Laptop’ by
BusinessWeek
2013
The first Ultrabook with
a detachable screen
2015
ThinkPad crosses the
100 million units
mark
2017
X1 Carbon with 18
awards at CES 2017
1993
The first modern laptop on
a NASA mission to outer
space
1998
The first use of
composite
materials like
carbon fiber in a
laptop.
2001
The first laptop
with an
embedded
security chip
2006
The first flip-screen
X41 for writing and
drawing
2012
The first X1
with carbon fiber
2014
The next-gen X1 Carbon
wins 20 awards at CES
2014
2016
OLED display on the
X1 Yoga

REDUCED WORKPLACE CLUTTER
ThinkCentre Tiny: world’s smallest business desktop
MADE LAPTOPS MORE COMFORTABLE TO USE
Lenovo Yoga: the world’s first convertible laptop
2012 2016
NOW IT’S OK TO DROP YOUR PHONE
Moto Droid Turbo 2: world’s 1st phone with shatterproof display
..AND ALWAYS WILL BE…

DIFFERENCE MAKERS
A difference maker is somebody or something that gives you an edge – whether it’s a seismic shift or a tiny nuance.
We are Lenovo, and we want to be a difference maker for your organization. With our business-boosting technology, and
services that will make your job easier, you can trust us to help give your business an edge.
With a difference maker on your side... if it’s fast, you can make it faster. If it’s smart, you can make it smarter. If it works, you
can make it work better. You can be bold. You can be relentless. You can be immensely productive.

5 REASONS WHY LENOVO HELPS YOU
MAKE A DIFFERENCE
4. BUSINESS-BOOSTING TECHNOLOGY
from clever innovations to complete solutions, we can help you unlock more
value your IT investments
5. FLEXIBLE SUPPORT NETWORK
Buy direct or through our expert partners. Pick as much or as little technical help as
your business needs, and get after-sales support that will amaze you
1. TRUSTED AROUND THE WORLD
by thousands of small businesses & large enterprises
in more than 160 countries
2. BENEFIT FROM OUR EXPERTISE
from smartphones to servers; our know-how
can help to empower your business
3. CHOOSE LENOVO WITH CONFIDENCE
our products are built to the highest standards of quality
and security so you can focus on your business

1. TRUSTED
Wherever you have field offices or travelling reps, we’re in your time zone.
Get tech support from 3,000 field service locations in 160 countries & 35
languages. More than 150,000 partners & retail outlets stock Lenovo
products.
160+ COUNTRIES
3,000 FIELD SERVICE LOCATIONS
150,000+ PARTNERS & RETAIL OUTLETS
IF YOU DO BUSINESS GLOBALLY
… WE’RE RIGHT UP YOUR STREET
Having grown from a small ‘shack’ in 1984, to a Fortune 500 global
enterprise, we understand what it takes to grow a business, and how IT
can play a critical role.
SUPPORTING SMALL BUSINESSES
& LARGE ORGANIZATIONS
AROUND THE WORLD

‘Understanding you’ has become a
cliché…till we met Lenovo. It was like we
were talking to a peer in our industry. They
already knew what we wanted, and how we
operate.
We haven’t looked back since then.
No wonder business owners swear by
Lenovo.
CUSTOMERS SAY…
Emma Williams
Owner and IT in-charge.
Singularis Design, London, UK

2. BENEFIT FROM OUR EXPERTISE…
SmartphonesServers
Ethernet
networking
Tape
Storage
Lenovo is the world’s only company with expertise in smartphones, PCs and enterprise
equipment; our know-how can help to empower your business…
WAYS IN WHICH WE LEVERAGE EXPERTISE ACROSS CATEGORIES
SMARTPHONE CHARGING TECHNOLOGY IN LAPTOPS
Charging laptops to 80% in 60mins using fast-charging technology first
developed by our smartphone business
PCs
THE WORLD’S ONLY PHONE+PC+DATACENTRE COMPANY
PHONE WIFI DESIGN APPLIED TO PCs
Outstanding WiFi reception and performance enabled by our
knowledge of designing smartphone antennae
DATACENTER TECHNOLOGY IN PCs
As an outcome of the enterprise testing & qualification processes in our
datacenter business, our laptop SSD storage is optimized for lower power
consumption without affecting performance

WIDEST PORTFOLIO
OF PRODUCTS &
IT SERVICES

The best part about Lenovo technology is
sophistication with simplicity.
ThinkPad PCs can be monitored from a cell-
phone. Even our on-premise Lenovo servers
can be managed remotely.
Our limited IT staff is able to do more
because they are no longer tied to their
desks for long hours.
CUSTOMERS SAY…
James Romano
IT Head
i-Protect Insurance Mart, New Jersey, USA

BETTER COMPONENTS AND 200 QUALITY
TESTS…
Better reliability means you spend more time on your business
and planning future IT capabilities, and less time replacing
hardware or investigating failures.
…SO YOU CAN FOCUS ON BUSINESS.
Better quality translates to better reliability. From Mil-Spec testing
for ThinkPads, to a battery of tests for servers and other PCs, we
ensure that our business products live up to their reputation.
3. CHOOSE LENOVO
WITH CONFIDENCE.
Server
Reliability
Business
Laptop
Reliability
GLOBAL QUALITY GUARANTEE
The same product… the same
manufacturing standards everywhere
Testing for
ThinkPads & select
ThinkCentres
Lenovo servers achieved the highest
levels of “five nines” or 99.999%
reliability among all server hardware
platforms
ITIC 2016-2017 Global Server
Hardware OS Reliability Survey
“
Lowest warranty claim rate.
34% better than industry average.
37% fewer repairs than competition.
From TBR survey results of over 300
US corporations
per TBR PC Reliability study 2011
per ITIC Server Reliability Study 2016-17

Lenovo has the lowest
number of Common
Vulnerabilities and Exposures
(CVE)
802
531
690
317
67
25 https://www.cvedetails.com/top-
50-products.php?year=2015
...AND FOR
BEST-IN-CLASS
SECURITY
LOWEST SECURITY RISKS
Lenovo hardware and software has been proven to be one of
the safest in the entire industry, and the right choice for
businesses that make fact based decisions.
FOCUS WHERE IT MATTERS
Software-based security mechanisms and protections can’t be relied
upon because they assume the hardware has not been compromised.*
* McAfee Labs, 2017 Threat Predictions
An ominous prediction for 2017 and beyond..
Advanced adversaries will continue to look for vulnerabilities in BIOS as
well as firmware on solid-state drives, network
cards, and Wi-Fi devices.
These advanced exploits will likely appear in common malware
attacks.
- McAfee Labs, 2017 Threat Predictions
Secure
components
& BIOS
Hardware
protection
Device
security

Our advanced, proprietary software is key
to our competitiveness. The software runs
beautifully on Lenovo ThinkStations with
almost no downtime for unimpeded
productivity.
Plus, the inbuilt security features on Think
PCs enhance our robust data protection
suite, safeguarding our business.
CUSTOMERS SAY…
Raymond Chow
Chief Engineer
Orchard Consulting, Singapore

4. BUSINESS-BOOSTING
TECHNOLOGY
From clever innovations to complete solutions, we can help you unlock more value from your IT investments
LAPTOPS
Lightweight & durable for business travelers and people who
work at both home & office
DESKTOPS
For those who need a little more power and a larger screen,
modern desktops come in all shapes and sizes
CONVERTIBLES & TABLETS
For business travelers, fieldwork and collaboration projects,
these devices combine the productivity of a laptop and the
touchscreen mobility of a tablet.
ACCESSORIES
Empower employees with accessories that increase
productivity, lock down devices securely and aid mobile
working
DISPLAYS
Large high-resolution screens reduce eye strain, and aid
better posture for employees who spend large amounts of
time working at a desk
WORKSTATIONS
Desk-based and mobile workstations are optimized to provide
the performance needed specialist applications like graphic
design, CAD and complex financial tools

…IN EVERY DEVICE
CATEGORY
From clever innovations to complete solutions, we can help your customers unlock more value from their IT investments
Keyboards designed to
maximize productivity &
user comfort
Solutions for intensive
productivity tasks
Lower power, more
space-saving desktops
Ergonomic, anti-glare
displays for healthier
long-term usage
Flexibility to work the
way employees want
with convertible devices
Upgradeability that
saves time & money
Tools to improve
productivity &
collaboration

There is always a better feature, thoughtful
design or bit of technology in Lenovo devices
that users appreciate.
ThinkPad keyboards are simply the best.
And the new generation of low blue light
monitors allows our power users to work
long hours without the usual eye strain and
headaches.
In our experience, happier employees
translate to better business health.
CUSTOMERS SAY…
Dieter Baussman
IT Head
BFW Financial Services GmbH, Bonn, Germany2018 Lenovo Internal. All rights reserved.

Discover the many ways our services can help, so you stay focused on your business.
5. FLEXIBLE SUPPORT NETWORK
PROTECTION
SERVICES
Real engineers to solve
even software problems.
LENOVO
PREMIER SUPPORT
Protecting your IT for peace
of mind.
SKIP THE QUEUE
Premier Support gets you replacement parts and labour quicker than anyone else.
SPEAK TO REAL ENGINEERS, NOT SCRIPTS
The same people who have worked on our products will solve problems for you.
SOFTWARE IS COVERED TOO
Help with Microsoft Office®, Adobe Photoshop ®, and more, in addition to hardware issues.
SAVE YOUR BREATH
Unlike tech support, repeat issues are routed to the same person automatically.
Protect the hardware
Warranty Extensions & Upgrades
eliminate surprises and sudden expenses from your PCs
Accidental Damage Protection (ADP)
save up to 28% on repair costs from damage to parts and screens
Protect the data
Online Data Backup (OLDB)
cloud based solution with automatic backup and 90-day versioning
Keep Your Drive (KYD)
retain hard drives that are replaced in or out of warranty to eliminate the risk of civil liability

Buy direct for fast delivery and instant pricing, or from thousand of expert partners ready to support you every step of the way.
…AND FLEXIBLE BUYING OPTIONS
LENOVO .COMEXPERT PARTNERS
OVER 150,000+ PARTNERS IN 160 COUNTRIES All Products and Services Available Online
A wide choice of products & services with next business
day delivery.
IDEAL FOR..
• Quick buys of hardware and related
services
• Smaller scale purchases and
deployment in a single location
IDEAL FOR..
• Help & advice when buying and
installing software and hardware
• Larger purchases and deployment in
multiple office locations
Comprehensive network of partners to help you plan,
purchase and install IT solutions.

As a home healthcare startup, money was
tight. I had to rethink and prioritize every
expense continuously.
Lenovo helped us to get our initial ThinkPads
online and many X1 tablets with support
from Lenovo Financial Services at low-
interest rates.
Without Lenovo’s flexibility, we probably
wouldn’t be where we are today.
CUSTOMERS SAY…
Archana Goyal
Founder
Diamond Jubilee Healthcare, Mumbai, India2018 Lenovo Internal. All rights reserved.

Trusted Partners. Pioneers. Innovators.
We are Lenovo.
www.lenovo.com

Transforming the
Data Center
Industry Trends - General

2018 Lenovo. All rights reserved.
1.7 TrillionSpending on digital transformation in 2019
30%Growth in IoT “things” to 8.5B
50%Growth in spending on AI and Cognitive
60%Growth in storage YoY
20 BillionIoT devices connected by 2020
Rapidly
Changing
Landscape

Cybersecurity
Business impact of security incidents and regulatory compliance.
Monetizing data & analytics
Speed-of-insight, intelligence.
Digital Transformation
IT is the business, and disruption is the status quo.
Customer Experience
Trusted partner to navigate IT landscape.
THE REALITY WE ALL FACE

52%Need to create a more nimble technology platform.
FLEXIBILITY
The Wall Street Journal, CIO Blog, May-2017
Planning for
the Future
While Managing for Today
49%Work with restricted budgets.
FINANCING
39%Want to work more with trusted partners.
CHANGING BUSINESS MODELS

Cloud
Private, hybrid, and public models offer on-demand
delivery of resources/apps.
Analytics
Data organizations inquire about and analyze
actionable business intelligence.
AI / ML
Computer systems perform tasks that normally require
human intelligence.
Solutions
Accelerate deployment and reduce time-to-value with pretested,
ready-to-run infrastructure.
FOCUSING ON KEY TRENDS

80% or more
of the professional development
offered and participated in
by teaching professionals failed to
meet the federal definition.
The flipped classroom
is here to stay
Teachers need
more professional
development opportunities
The flipped classroom market in
North America is expected to grow
at a compound annual growth rate
of 35% between 2016 and 2020.
Source: http://www.technavio.com/report/north-america-education-technology-flipped-classroom-
market-north-america-2016-
2020?utm_source=T3&utm_medium=BW&utm_content=Media
Source: https://www.frontlineeducation.com/FrontlineEducation/media/images/
Resources/ESSA_Bridging_the_Gap.pdf

Apparent shift toward
Health Savings Account –
empowering the consumer
to shop for value.
Health Systems being
challenged to find alternative
models to delivery services to
achieve value based services
Cognitive learning – feed by
machine-to-machine learning,
Artificial Intelligence, analytical
data driving clinical decision
support
Payment model
shifting from an
encounter based care
to a value based care
NA Health Sector Trends

North America Retail Trends

FORECAST OF RETAIL SALES GROWTH IN NORTH
AMERICA FROM 2008 TO 2018, BY VOLUME
This timeline shows a forecast
for North America’s retail sales
growth from 2008 to 2018, by
volume. It is forecasted that
North America’s retail sales will
grow by 2.5 percent in 2018.
https://www.statista.com/statistics/
232400/forecast-for-retail-sales-
growth-of-north-america/

• Retailers based in North America represent
more than a third of the top global retailers in
the world.
• In 2016, North America accounted for 47.8%
of the revenue in the retail industry.
Global Powers of Retailing, Deloitte, 2018

• In 2017, Canada saw 7.0% growth in retail sales and the United States saw a 4.4% growth
in retail sales.
• https://www.retail-insider.com/retail-insider/2018/2/the-state-of-retail-in-2018-turbulent-
transformative-but-surprisingly-healthy
• In North America 60% of consumers are willing to use in-store computers to view
extended ranges of products available from that retailer online.
• In North America, 65% of consumers are willing to use hand-held scanners to purchase
products as they shop.
• The Future of Grocery, Nielsen, 2015
• The North America market dominated the Retail Market by Region in 2016, and will
continue to be a dominant market till 2023; thereby, achieving a market value of $902.8
million by 2023, growing at a compound annual growth rate (CAGR) of 13.1 % during the
forecast period (2017-2023).
• Global Geographic Information System Market (2017-2023), KBV Research, 2018

LENOVO SOLUTIONS

State of
Health IT Today

Adjusting to Physician Shortage, Population Growth and High Cost of Care
HEALTHCARE MACRO TRENDS
2018 Why Lenovo Health? All rights reserved.
The world is facing a
challenging future in
healthcare
10% of the
population in
2018
Age 65
projected
global
population
by 2050
9.6B
people have
diabetes
globally
382M
increase in
annual HC
spending in
North America
by 2018
14.9%
average life
expectancy
80 years
19% fewer
doctors
projected to be
deeded by
2025
More Aging
Longer Life
Growing Population
Rising
Chronic Disease
Higher Cost

2018 Why Lenovo Health? All rights reserved
HEALTHCARE TECHNOLOGY TRENDS
28%
annual growth
in mobile
healthcare
solutions
through 20201
90% of
healthcare
providers
reported at
least 2 or more
data breaches
in last 2 years2
83% of
providers
have shifted
IT to the
cloud3
9.5%
CAGR growth
in home
health globally
to $391B in
20214
19.6%
growth from
USD $32B in
2015 to $163.2B
by 20205
2016
value-based
purchasing (VBP)
measures include
patient satisfaction,
outcomes and
safety6
CLOUDMOBILITY IoT
SECURITY HOME
HEALTHCARE
CENTRIC
CARE
PATIENT-
1MarketsandMarkets, “Healthcare Solutions Mobility Global Forecast 2015–2020,” 2015 | 2Ponemon Institute, “Sixth Annual Benchmark Study on Privacy and Security
of Healthcare Data,” 2016 | 3HIMSS Analytics, “2014 Cloud Survey” | 4Zion Market Research, “Global Home Healthcare…Trends and Forecast 2015–2021,” 2016 |
5MarketandMarkets, “IoT Healthcare Market…Global Forecast to 2020,” 2015 | 6U.S. Dept. of Health Centers for Medicare and Medicaid, “VBP Fact Sheet,” 2015

HEALTHCARE IT SPENDING PRIORITIES
1Healthcare Informatics, “CIO Survey,” 2016
64% of
healthcare
CIOs say
increasing
operational
efficiencies
63% say
improving
business
processes
60% focused
on delivering
business
intelligence/
analytics
52% report
delivering
consistent and
stable IT
performance

How Lenovo Health
Can Help You

LENOVO HEALTH: SUPPORTING VALUE-
BASED CARE

CUSTOMERS WE SERVE

HEALTHCARE SOLUTIONS PORTFOLIO
KEY
INITIATIVES
Customized Care Anywhere: Wrist to Cloud
ADMINISTRATION CLINICAL VIRTUAL CARE
Patient
Identity
Payment
Engaged
Patient
Care
Delivery
Diagnostics
Home
Monitoring
Patient
Access
Telehealth
TECHNOLOGY
FOCUS
Cloud & Data
Analytics Mobility & IoT
Security &
Manageability Accessories
Digital
Signage

KEY INITIATIVES
ADMINISTRATION
Patient identity, payment and
digital signage solutions
automate patient admissions
with greater security,
streamline billing, and offer
innovative ways to help visitors
navigate healthcare facilities
VIRTUAL CARE
Solutions that give health
organizations the ability to
monitor patients from their
homes and facilitate telehealth
videoconferencing and
collaboration between
clinicians and patients
CLINICAL
Our secure and mobile solutions
help clinicians engage patients,
deliver quality care, and
enhance diagnostics/treatment
with greater speed and accuracy
at the point of care

HEALTH SOLUTIONS ACROSS THE CONTINUUM OF CARE
Check-In and Discharge
Automate and secure patient admissions, billing and payment
processes and help visitors navigate healthcare facilities
Patient Room
Optimize patient engagement, streamline workflows,
and improve care delivery and accuracy of diagnostics
Diagnostics (Radiology/Medical Imaging)
Enable fast retrieval, storage and viewing of
high-resolution medical images for more accurate diagnosis
Data Center
Boost IT infrastructure to sustain uptime, BC/DR and
the secure connectivity needed to access patient data
Home Health/Telehealth
Support remote patient monitoring, diagnostics and caregiver
collaboration anytime, anywhere

TECHNOLOGY FOCUSES
As IoT evolves, Lenovo Health will continue innovating to help healthcare organizations better
monitor their patients in the hospital and remotely to manage chronic diseases. Such mobility
solutions also offer clinicians the benefit of more productive, efficient workflows by equipping
them with the right devices to streamline care with greater speed and accuracy.
We offer cloud services, virtual data infrastructure (VDI), and converged and hyperconverged
solutions via partners like Nutanix to help healthcare organizations simplify data center
management, drive substantial IT cost savings and accommodate multiple platforms.
Our patient identity and management solutions with partners like LifeMed ID provide single,
true and secure patient identification upon registration across multiple platforms and patient
record sources.
The Lenovo Proven program ensures proper integration between Lenovo’s device portfolio and
industry-leading accessories from top manufacturers in the industry. Our goal is to give
healthcare customers expanded versatility across a range of different accessories to support
multiple clinical workflows.
Cloud & Data
Analytics
Mobility & IoT
Security &
Manageability
Accessories

POWERFUL PARTNERSHIPS
Data CenterDevices

Compliance with
Leading EHR
Providers
Lenovo Health’s solutions
are compatible with the
standards and criteria of the
EHR systems used by the
majority of care delivery
organizations.

MANAGING TCO —
WHAT HEALTHCARE ORGANIZATIONS SHOULD LOOK FOR
Purchase
Price
Energy/
Facility Costs
InstallationMaintenance
Manageability
Downtime
Healthcare
Facility
 “As-a-Service” models available for price flexibility
 Optimized energy use
 Simplified installation and configuration
 Strong support offerings and high customer satisfaction
 Product features that streamline maintenance
 Compliance with leading EHRs and third-party apps
 Low downtime, easy continuity

CLEANING AND DISINFECTION
*Based on testing with Accel, B. Braun, and PDI branded medical wipes. This applies to
Lenovo commercial notebooks, tablets, and commercial AIO desktops.
Medical Wipe Recommendations
for Cleaning Lenovo Products*
PDI
germicidal
wipes and
alcohol-
based wipes
Virox Accel
wipes with
0.5%
hydrogen
peroxide
B. Braun
Meliseptol
alcohol-based
wipes
Hydrogen peroxide or
alcohol-based wipes
Do not use
bleach-based wipes
Complete Cleaning and
Disinfecting Statement
✔
✔
✔

DEFINING AND CREATING
PRODUCTS FOR
WORKPLACE

Commercial customer segmentation
Our segmentation model enables us to target different types of decision makers and end
users, creating products tailored for their needs.
Tech is integral to their
business
Greater expertise
Engaged with tech & their
end users
PROGRESSIVES
ALL BUSINESS SIZES
IT DECISION MAKERS
BUYING FOR ORGANIZATIONS
Demanding ease of use
Looking for value
Use as long as possible
SIMPLICITY
SEEKERS
SMALL BUSINESS (>99)
V
Primary work devices are
mobile/portable
Travel for work
Believe their devices
make their job easier
MOBILE TRAVELERS
Tech savvy and like to
have the latest technology
Technology plays an
important role in their day-
to-day work activities and
place priority on device
performance
Need large screen space
ADVANCED USERS
Relatively less experienced
regarding workplace
technology
Need a simple device, such
as a traditional desktop or
laptop accomplish basic
tasks
Rely heavily on their
company to assign their
devices
ESSENTIAL USERS
END USERS
DEVICE, WORK BEHAVIORS & TECH ATTITUDES

User experience & big data
analysis after product
launched to market
Phase V
EXPERIENCE
FEEDBACK
Identify unmet needs and
pain points by engaging
with customers
Phase I
NEEDS
DISCOVERY
Test solutions & new
technologies with
customers
Phase III
CONCEPTING
& VALIDATION
Brainstorm solutions based
on tech trends and user
insights
Phase II
IDEATION
WORKSHOP
Lock final product definition
and develop product
Phase IV
PRODUCT
DEVELOPMENT
LAUNCH
PRODUCT DEVELOPMENT PROCESS
Our development process is rooted in engagement with these target customer segments,
through detailed research, ideation and concept testing.

EXPERIENCE
FEEDBACK
CUSTOMER ADVISORY COUNCILS
Face to face discussion with small groups of large enterprise customers. We discuss
future tech needs and get direct feedback on our product plans
LENOVO PROFESSIONAL ADVISORS
An online private community owned & managed by Lenovo. We use it to study
customer needs and attitudes, and test future product concepts. With 5,000
members consisting of both IT decision makers and business users, we conduct
extensive research ranging from simple surveys to conjoint, live group chats and 1:1
video interviews.
NEEDS DISCOVERY,
CONCEPTING &
VALIDATION
CUSTOMER RESERCH TOOLS
We employ a range of research tools; both as part of the development process, and after the
product has been launched…
PRODUCT OWNERSHIP SURVEY
From the largest corporate accounts to small businesses and consumers, we survey
owners of nearly every product in our portfolio to get their feedback 3-6months into
ownership
CUSTOMER INSIGHT DASHBOARD
Monitors feedback on forums, retailer websites, social media and tech sites.
Enables us to identify areas of strength and weakness vs our competitors and
diagnose areas where we can improve products and services.

LENOVO OFFERINGS

Lenovo ThinkPad T480 Model Price SS
ThinkPad T480 Jan 2018
3 reasons that you need this product
1
Enhanced
Display & Audio
Experience
• FHD IPS or WQHD IPS for the widest and brightest display
• Optional Touch on FHD IPS display
• Dolby Audio Premium certified
2 Improved
Performance
• User-Friendly, Dual USB Type C (1xTBT3)
• Two times faster GPU
• USB Type C DC-IN
• Side Mechanical Docking
• New Intel 8th Gen Core i processors
3
Enhanced
Security &
Privacy
• ThinkShutter on HD Camera or IR Camera for Windows
Hello facial login
• Windows Hello w/ MoC Touch FPR
• ThinkPad Privacy Guard
Processor Up to 8th Gen Intel Core i7
OS Up to Win 10 Pro
Graphics Intel UHD Graphics 620 or NVIDIA GeForce MX150 w/ 2GB GDDR5
Memory Up to 32GB DDR4
Storage Up to 1TB M.2 OPAL2 SSD or 1TB HDD
Audio Integrated Stereo Speakers w/ Dolby Audio Premium
Battery Up to 30.3 Hours
Display Up to WQHD IPS (2160 x 1440)
Weight Starting at 3.49 lbs (1.58 kg)
Dimension 13.25” x 9.15” x .79” (336.6 x 232.5 x 19.95mm)
Backlit Keyboard Yes
Black
Solutions Oriented, Advanced Users
Windows
Hello
CortanaHero Features
WIFI AC 2x2
Thunderbolt™
3 (USB-C)
Touch

Lenovo ThinkPad T480s Model Price SS
ThinkPad T480s Jan 2018
1 Built On the
Road & Travel
• 1.32kg / 2.9 lbs & 18.45mm / .72”
• Up to 15.6 hrs battery life with Rapid Charge
2
Improved
Design &
Function
• Dual USB Type C (1x TBT3)
• New 8th Gen Core i Processors
3
Enhanced
Security &
Privacy
Hello facial login
• ThinkPad Privacy Guard
OS Up to Win 10 Pro
Memory Up to 24GB DDR4 2133 MHz
Storage Up to 1TB PCIe SSD
Dimension 13.03” x 8.93” x .72” (331 x 226.8 x 18.45mm)
Black
Silver
Windows
Hello
WIFI AC 2x2
Thunderbolt™
3 (USB-C)
Touch

Windows
Hello
WIFI AC 2x2
Lenovo ThinkPad T580 Model Price SS
ThinkPad T580 Jan 2018
1
Enhanced
Display & Audio
Experience
• Dolby Audio Premium certified
2 Improved
Performance
• User-Friendly, Dual USB Type C (1xTBT3)
• Two times faster GPU
• Optional Global LTE Card
• New Intel 8th Gen Core i QC Processors
3
Enhanced
Security &
Privacy
Hello facial login
• Glance by Mirametrics with IR Camera
OS Up to Win 10 Pro
Storage Up to 1TB PCIe SSD or 2TB HDD
Dimension 14.4” x 9.95” x .78”-.79” (365.8 x 252.8 x 19.95-20.2mm)
Black
Thunderbolt™
3 (USB-C)
Touch

Lenovo ThinkPad Yoga 370
Model Price SS
ThinkPad Yoga 370 Jan 2017
Processor up to Up to 7th Gen Intel Core i7
OS Up to Win 10 Pro
Graphics Intel HD Graphics 620
Storage Up to 1TB PCIe NVMe SSD
Audio Integrated Stereo Speakers
Display 13.3” (1920 x 1080) FHD Touch
Dimension 12.30” x 8.75” x .70” (313.5 x 222.0 x 18.2mm)
Black Silver
Progressives, Mobile Travelers, Tech Millennials
Windows
Hello
CortanaHero Features Security LTE
Wireless AC 2x2
Touch
FREEDOM
• Possibilities are now limitless – Take the Yoga 370 wherever your
travels bring you. With its 360-degree hinge, this 2-in-1 flips easily
from laptop to tablet and can adapt to anything.
• Ink the way you want – Full support of Inking in Office 2016
Applications. Never limiting your imagination.
• Let the light guide you – Yoga 370 comes with a white backlight
keyboard.
SLEEK
• Express Yourself – Yoga 370 is available in two stylish colors.
• Impress The Team – Sharp FHD IPS display so everyone will be
able to see when the impromptu meeting happens at your desk.
• Less Is More – Narrow bezel design so you have a smaller
chassis.
CONNECTED
• Work faster, work smarter – Dual Band AC WI-FI and optional
LTE-A.
• Ready for today, and tomorrow – USB-C ports for lightning fast
data transfer and OneLink+ for docking and charging.

ThinkCentre Desktop Tiny
Kabylake Products

ThinkCentre M910x Tiny
Model SS
ThinkCentre M910x Tiny April 2017
THE POWER
TO
TRANSFORM
 Tiny is 96% smaller than a traditional PC, you can
mount anywhere
 Create your own all-in-one PC with (TIO) display
PACKS A
PUNCH
 Supports up to 6 independent displays, ideal for
financial and creative industries
 Power up in a flash, load files even faster, with PCIe
SSD storage.
 Your IT team can remotely access your fleet of
desktops with Intel vPro
BUILT TOUGH
 Rigorously tested on over 200 quality checks
 Optional Dust Shield can reduce dust intake to ensure
Tiny stay reliable for longer
OS Win 10 Pro
Graphics Intel Integrated HD Graphics
Storage Up to 1TB HDD/Optional up to 512GB PCIe SSD
Ports
Front IO
2 x USB3.0 (1 for Fast Charge)
2 x Audio (1 combo)
Rear IO
4 x USB3.0
2 x DP
2 x Punch Out (Serial/DP/HDMI/TypeC/VGA)
1 x LAN
Black
Progressives, Advanced Users

ThinkCentre M910 Tiny Model SS
ThinkCentre M910 Tiny Feb 2017
THE POWER
TO
TRANSFORM
mount anywhere
PACKS A
PUNCH
SSD storage.
BUILT TOUGH
OS Win 10 Pro
Graphics Intel Integrated HD Graphics
Ports
Front IO
2 x Audio (1 combo)
Rear IO
4 x USB3.0
2 x DP
1 x LAN
Black

THE POWER
TO
TRANSFORM
mount anywhere
PACKS A
PUNCH
SSD storage.
BUILT TOUGH
OS Win 10 Pro
Graphics AMD Radeon™ R7 Graphics
Storage
1 x 2.5” HD / SSD / SSHD
1 x M.2 Slot for SSD
Ports
Front IO
2 x Audio (1 combo)
Rear IO
4 x USB3.0
2 x DP
1x Punch Out (VGA / HDMI / DisplayPort / Serial)
1 x LAN , 1x Audio
Black

THE POWER
TO
TRANSFORM
mount anywhere
PACKS A
PUNCH
 Supports up to 3 independent displays
SSD storage.
 Experience 17% more in system performance and 88%
in graphic capabilites with AMD Radeon Graphics
BUILT TOUGH
Processor Up to 7th AMD Bristol Ridge PRO A12
OS Win 10 Pro
Graphics AMD Radeon RX460
Ports
Front IO
2 x Audio (1 combo)
Rear IO
4 x USB3.0
2 x DP
1 x LAN
Black

ThinkCentre Desktop Tiny
Coffee Lake Products

ThinkCentre M625q Tiny
Model SS
ThinkCentre M625q Tiny Apr 2018
RUGGEDLY
DURABLE
• Tested to MIL-SPEC, the whole Tiny family are
powerful desktops ready to handle even mission critical
tasks.
BOOSTS
PERFOMANCE
• 7TH GEN AMD PROCESSORS and DDR4 memory —
your ThinkCentre M625q Tiny can handle even the
most demanding tasks with ease.
BETTER
SECURITY
• Armed with the latest TRUSTED PLATFORM MODULE
2.0, ThinkCentre M625q Tiny provides robust security
for your data
Processor AMD 7th Gen A9-9420e
OS Win 10 Pro
Graphics Intel Integrated Graphics
Memory
1 DDR4 1866Mhz
Maximum: 8GB (4/8)
Storage 1x M.2 for PCIe /SATASSD
Ports
Front Ports
2 x USB 3.0 (1 for Fast Charge)
2 x Audio (1 Combo)
Rear Ports
1 x USB 3.0
3 x USB 2.0
DP + DP
2 x Punch Out (Serial/Type-C/VGA+Serial)
1 x LAN

ThinkCentre M625q Thin Client
Model SS
ThinkCentre M625q Thin Client Apr 2018
ENHANCED
PRODUCTIVI
TY
• With powerful 7TH GEN AMD PROCESSORS and
cutting-edge memory, the ThinkCentre M625q Thin
Client is designed to meet your computing needs
like client virtualization, cloud computing benefits,
including cost and manageability
IMPROVED
RESPOSIVIN
ESS
• The Thin Client comes with the Lenovo Thin Client
Manager – an intuitive
and intelligent software that allows users to upgrade
or assign user roles quickly
and easily – all from one place.
BETTER
SECURITY
2.0, ThinkCentre M625q Tiny provides robust
security for your data
Processor AMD 7th Gen E2-9000e
OS Win 10 Pro
Memory
1 DDR4 1866Mhz
Maximum: 8GB (4/8)
Storage 1 x M.2 for PCIe /SATASSD
Ports
Front Ports
2 x USB 3.0 (1 for Fast Charge)
2 x Audio (1 Combo)
Rear Ports
1 x USB 3.0
3 x USB 2.0
DP + DP
2 x Punch Out (Serial/Type-C/VGA+Serial)
1 x LAN

ThinkCentre M720 Tiny
Model SS
ThinkCentre M720 Tiny Jun 2018
ENHANCED
PRODUCTIVITY
• With the 8th Generation Core™ i Processor and DDR4 memory,
experience powerful performance and carry out intensive tasks like
content creation and number crunching with ease
RUGGED
DURABILITY
• Tested to MIL-SPEC, the whole Tiny family are powerful desktops ready
to handle even mission critical tasks.
BETTER SECURITY
• Armed with the latest TRUSTED PLATFORM MODULE 2.0,
ThinkCentre M720 Tiny provides robust security for your data
Processor
Intel® 8th Generation Core™ i7, i5, i3 (65W)
Intel® Pentium®
Intel® Celeron®
OS
Windows 10 Pro 64 bit
Windows 10 Home 64 bit
Memory Up to 4 DDR4 UDIMM 2666Mhz
Storage
PCIe x 16
PCIe x 1
PCIe x 1
Ports
Front Ports
1 x USB 3.1 Gen 1 Type-C
2 x USB 3.1 Gen 1
2 x USB 3.1 Gen 2
Optional Card Reader
1 x Combo + 1 x Mic
Rear Ports
4 x USB 2.0
VGA
DP + DP

ThinkCentre M920 Tiny
Model SS
ThinkCentre M920 Tiny Jun 2018
ENHANCED
PRODUCTIVITY
• With the 8th Generation Core™ i Processor and DDR4 memory,
experience powerful performance and carry out intensive tasks like
content creation and number crunching with ease
RUGGED
DURABILITY
• Tested to MIL-SPEC, the whole Tiny family are powerful desktops ready
to handle even mission critical tasks.
BETTER SECURITY
• Armed with the latest TRUSTED PLATFORM MODULE 2.0,
ThinkCentre M920 Tiny provides robust security for your data
Processor
Intel® 8th Generation Core™ i7, i5, i3 (65W)
Intel® Pentium®
Intel® Celeron®
OS
Windows 10 Pro 64 bit
Windows 10 Home 64 bit
Memory Up to 4 DDR4 UDIMM 2666Mhz
Storage
PCIe x 16
PCIe x 1
PCIe x 1
Ports
Front Ports
1 x USB 3.1 Gen 1 Type-C
2 x USB 3.1 Gen 1
2 x USB 3.1 Gen 2
1 x Combo + 1 x Mic
Rear Ports
4 x USB 2.0
VGA
DP + DP

ThinkCentre M715q Tiny
Model SS
ThinkCentre M715q Thin Client Jun 2018
ENHANCED
PRODUCTIVI
TY
• Equipped with up to AMD Ryzen™ 5 2400GE PRO
Processor with Radeon™ Vega Graphics card,
DDR4 memory, and PCle SSD, this is the ideal
match for your business.
ALWAYS
COMPATIBLE
• The ThinkCentre M715 Tiny can be placed almost
anywhere, and with the power to transform, you can
create your own modular all-in-one PC using the
ThinkCentre Tiny-in-One
BETTER
SECURITY
2.0, ThinkCentre M715q Tiny provides robust
security for your data
Processor Up to AMD Ryzen™ 5 2400GE PRO Processor
OS Win 10 Pro
Graphics
AMD Radeon™ R7 Graphics
AMD Radeon™ R5 Graphics
Memory 2 DDR4 SODIMM (Maximum 32GB)
Storage PCIe x 16 /PCIe x 1 /PCIe x 1
Ports
Front Ports
2 x USB 3.1 Gen 1 (1 for Fast Charge)
2 x Audio
Rear Ports
3 x USB 2.0 + USB 3.1 Gen 1
DP + DP
1 x Punch Out (HDMI/DP/Serial/VGA)
1 x LAN
1 x Audio

ThinkCentre M715q ThinClient
Model SS
ThinkCentre M625q Thin Client Jun 2018
ENHANCED
PRODUCTIVITY
• With powerful 7TH GEN AMD PROCESSORS and cutting-edge memory,
the ThinkCentre M625q Thin Client is designed to meet your computing
needs like client virtualization, cloud computing benefits, including cost
and manageability
IMPROVED
RESPOSIVINESS
• The Thin Client comes with the Lenovo Thin Client Manager – an
intuitive
and intelligent software that allows users to upgrade or assign user roles
quickly
and easily – all from one place.
BETTER SECURITY
• Armed with the latest TRUSTED PLATFORM MODULE 2.0, ThinkCentre
M715q ThinClient provides robust security for your data
Processor 7th Generation AMD PRO APU
OS
Windows 10 IoT
Windows Embedded Standard Version 7 (WE S 7)
Lenovo™ Terminal Operating System (LeTOS™)
Memory
1 DDR4 1866Mhz
Maximum: 8GB (4/8)
Storage 1 x M.2 for PCIe /SATASSD
Ports
Front /Rear Ports
2 x USB 3.0
1 x Headphone/Microphone Combo Jack
(stereo, 3.5mm)
3 x USB 2.0
1 x USB 3.0
2 x Display Port
1 x Optional Port
(VGA, 3rd DP, HDMI or serial)
1 x Audio

Lenovo V320 Tower Model Price SS
Lenovo V320 Tower Jan 2017
SIMPLE TO
MANAGE
• 15L space-saving tower
• Preload with Lenovo Companion app, ensures your PC
remains current on critical updates
• Engineered for energy-efficiency
POWERFUL
PERFORMANCE
• Features the latest Intel Pentium processors, which deliver
performance that’s 25% faster than the previous generation
• HDD/SSD option, improve your boot up time and file loading
time
• Optional discrete graphic that provides seamlessly visuals
ENHANCED
SECURITY
• With Smart USB Protection, you can prevent sensitive data
from leaking and ensure that nothing malicious enters your
system through ports
Processor Intel Pentium J4205 Intel Celeron J3455 Intel Celeron J3355
OS Up to Win 10 Pro
Graphics
Intel HD Graphics 505
Intel HD Graphics 500
NVIDIA GT730 1G GDDR5(optional)
Memory Up to 8GB 1 DIMM DDR3 1600MHz
Storage 3.5” HDD (500/1TB) 2.5” SATA SSD(128GB)
Front IO 2 x USB3.0;2 x USB 3.0;Optional Card Reader;2 x Audio
Rear IO 1x USB2.0;1 x VGA;1 x HDMI;1 x LAN;3 x Audio
Simplicity Seekers, Essential Users

Lenovo V520/ V520s Model Price SS
Lenovo V520 & V520s Mar 2017
FUTURE READY
• Fully equipped for easy upgrade to Intel Optane memory –
enabling you to get even more amazing performance and
responsiveness without compromising on storage
POWERFUL
PERFORMANCE
• Make business-boosting productivity your first choice with
up to the latest Intel Core 7th generation processor –
together with PCIe SSD, DDR4 to power up in a flash, load
files fast and avoid frustrating delays
ENHANCED
SECURITY
• With Smart USB Protection for preventing sensitive
business data from leaking – you have the reassurance of
optimized security features.
OS Up to Win 10 Pro
Graphics Up to Intel HD Graphics 630
Memory Up to 32GB 2 DDR4 UDIMM 2400 MHz
Storage
M.2 PCIe SSD (up to 256 GB); 3.5” HDD (up to 1 TB); 2.5 SSD (up to
128 GB); Slim ODD
Front IO 4 x USB 3.0; Optional Card Reader; 2 x Audio
Rear IO
2 x USB 3.0; 2 x USB 2.0; 1 x VGA; 1 x DP; 1 x HDMI; 1 x Serial; 1
optional Serial; 1 x LAN; 2 x Audio; 1 x optional Parallel

Lenovo V525 Model Price SS
Lenovo V525 April 2017
SIMPLE TO
MANAGE
• 15L space-saving tower
• Preload with Lenovo Companion app, ensures your PC
remains current on critical updates
• Engineered for energy-efficiency
POWERFUL
PERFORMANCE
• Packed with latest AMD processors which improve 40%
performance
• Equipped with PCIe SSD and DDR4 memory which make
your boot up and create file without frustrating delay
ENHANCED
SECURITY
• With Smart USB Protection, you can prevent sensitive data
from leaking and ensure that nothing malicious enters your
system through ports
Processor
Up to AMD Pro A12-8870
(Support AMD Ryzen 5 & Ryzen 3 Processor)
OS
Windows 10 Pro
Window 7 (only available with AMD Pro Processor)
Graphics Integrated AMD Radeon R7/R5 Graphics
Memory Up to 32GB 2 DDR4 UDIMM 2400MHZ
Storage
2 x USB 2.0
2 x USB 3.0
2 x Audio
Front IO 2 x USB3.0;2 x USB 3.0;Optional Card Reader;2 x Audio
Rear IO
2 x USB 2.0
1 x VGA, 1 x HDMI
1 x Serial
1 x LAN
3 x Audio
Optional Parallel Port

Server Platforms
Mission Critical
For scale-up
applications with the
largest workloads
Blades
Easily managed
integration of
compute, storage and
networking
Racks and Towers
Most versatile
platform for entry to
business critical
workloads
Dense Systems
Space optimized with
extreme performance
and energy efficiency
Industry Leading Reliability—Servers for Cloud and Next-Gen IT

Rack and Tower Servers
 Leadership cost / performance
 More flexible – configurations to
span mainstream to performance
oriented workloads
 Integrates better – unique XClarity
design with RedFish integration
 Reduce costs – management and
serviceability features that help lower
TCO
Infrastructure
Cloud /
Virtualization
Analytics
SDI, SDS Retail
POS
Business
Applications
Database

Mission Critical Server
 Better uptime – Unique front and
rear access design enables faster
system maintenance
 Flexibility to optimize – Unique
ability to scale from 2 to 8 processor
in a modular 4U rack
 Pure performance – optimized for
leadership performance in large
memory applications like SAP HANA
ERP, CRM &
Business
Logic
Enterprise
Virtualization
Business
Analytics
In Memory
Database
Hi-performance
ApplicationsOLTP and
Database

Blade Systems
 Proven – same Flex chassis—no
new investment required
 Optimized – zoned cooling supports
highest available CPU and RAM
configurations
 Flexible – Midplane supports up to
100Gbps per server node enabling
high performance workloads and
protecting investment in the future
 Integrates better – Leadership
system management that leverages
industry standards like RedFish
Infrastructure
Cloud /
Virtualization
Analytics
OLTP Database

Dense Systems
 Better workload optimization – Ultra-
dense 2U 4N system for HPC,
hyperconverged and general purpose
workloads
 Better performance – design that
supports unique IO shuttle, Omnipath and
EDR Infiniband for HPC
 Integrates better – Leadership system
management that leverages industry
standards like RedFish
 More flexibility – Consolidated
components across portfolio for better
value and availability
HPC Centers
Research
Modeling
Distributed
Enterprise
Cloud
Computing
Analytics

Things that previously took
10 minutes were running instantly!
In fact, things went so well that
it was easy to forget what a
revolutionary project this was.
BETTER TIME TO VALUE
“

BETTER UNDERSTANDING OF LEUKEMIA
“ThinkSystem provides us with ten times more
processing power, allowing BSC to continue the type
of scientific research that enhances humanity’s
efforts to seek new knowledge and drive progress.

With so much data at our disposal,
we know everything about our turbines. With the
Lenovo cluster, we can run the compute-
intensive streaming data analyses and
simulations we need to ensure customers
benefit from our expertise.
MAKING SENSE OF OVER 50 MILLION
WIND TURBINE SENSORS
“

Storage Platforms
SAN
DS Series
V Series
DB Series FC SAN
Switches and
Directors
High performance
shared storage
DAS
D Series
E Series
Capacity expansion
for servers or
Software Defined
Storage
SDS
DX8200C
DX8200N
DX8200D
Software Defined
Storage for object,
file/block, and
storage
virtualization
Archive
Tape Drive,
Autoloader, Library
Low-cost long-term
retention or
infrequent access
Revolutionizing Storage Economics
DSS
DSS-G
DSS-C
Storage solutions
for HPC and
Distributed File
Systems

SAN – DS Series
 Leadership price / performance – best-
in-class pricing and lowest
price / IOP per independent SPC1
benchmark on DS4200
 Flexible and scalable – Upgradeable
controllers allow storage growth with no
capacity licensing or hidden costs after
systems are deployed
 Reliable – Built for five “9’s” availability
 Management without complexity –
Setup in less than 15 minutes
1. SPC-1 benchmark,
http://www.storageperformance.org/home?t=1&cn=ZmxleGlibGVfcmVjcw%3D%3D&iid=d0
b75c0f256b41c7b4d9b7b1e381c5e5&uid=18814801&nid=244+281088008
Web, file and
print serving
OLTP and
Database
HPC Centers
Video Streaming /
Video Production
Backup /
Archive

SAN – V Series
 Flexibility to optimize – Feature
rich entry SAN offerings
 Reliable – 99.999% availability1
ensures limited downtime
 More efficient – Compress data
with Real-time Compression
(V5030 only) without impacting
performance
Cloud /
Virtualization
Web, file and
print serving
Backup /
Archive
1. IBM

DAS
 Higher availability – Built for five
“9’s” ensures limited downtime
 Higher Density – D3284 supports
84 drives in one 5U format—1/3
less space than 2U format with
equivalent drives—1.5 times the
capacity of the competition1
 More flexible – Perfect blend of
high performance and high
capacity
1. Lenovo Storage D3284 as of Sept 2016 compared with HP D6000
AnalyticsBig Data HPC
Media Streaming /
Video Surveillance
Web, file and
print serving Database

Software Defined Storage
1. Average cost savings per Nexenta customer vs. traditional storage
2. Gartner 2016 IT Key Metrics Data
3. Customer research by TechValidate
• Unmatched storage
economics3
Up to 90% increased productivity
10x performance increase
75% cost reduction
DX8200D: Storage
Virtualization and
ServerSAN
Transactional DB
ERP / CRM
Analytics
• Reduced Costs
Reduce cost to $.01 / GB / Month2
Massive scalability – 100s of PBs
100% S3 compatible platform
DX8200C: Object
Storage
Media
Content
Store
Backup /
Archive
Cloud
• Leadership cost and scalability
50% lower CAPEX1
Simple growth to 5PB
DX8200N: Unified
Block & File
Nearline
Archive
Transactional DB

ARCHIVE
 Improved performance –
2.4X Capacity of LTO6
87% Faster than LTO6
 Cost-effective – high capacity archive
storage for long-term data retention
 Secure – protection and security with
encryption to support long-term data
retention requirements for compliance
 Flexible – backwards compatible to
support older generation media
IBM LTO7
Tape
Portfolio
Backup /
Recovery
Remote Archive Secure Data
Retention
Regulatory
Compliance

Distributed Storage for HPC
 Greater performance –
Declustered RAID reduces
overhead and speeds rebuilds 4-
8x
 Greater Reliability – End-to-end
checksum and 2 & 3 fault
tolerance
 Reduce costs – Software based
controller reduces cost and
enhances functionality and start
small and grow as needed
DSS-G: Distributed
Storage Solution for IBM
Spectrum Scale
Solution for large capacity,
high performance HPC
workloadsHPC
DSS-C: Distributed
Storage Solution for SUSE
Enterprise Storage
Solution for Lenovo scale-
out HANA solutionsDatabase
file and object storage offerings delivering high storage density and I/O
performance with superior availability, reliability and resiliency

Solution components
Hardware
• Lenovo Storage DX8200C with
Intel® Xeon® E5 processor family
• Lenovo RackSwitch G8272
Software
• Cloudian HyperStore
• Lenovo XClarity Pro
Federal Hill Solutions
Helping clients take back control over skyrocketing data volumes
Customer success summary
Recognizing that its clients were getting bogged down by ever-growing data volumes,
Federal Hill Solutions wanted to offer a flexible cloud storage service to relieve the
pressure. With Lenovo Storage DX8200C appliances, powered by Cloudian and
configured with Intel® Xeon® processors, the company can deliver on-premises Amazon
Simple Storage Service (S3) compliant cloud storage – providing customers with both the
scalability and security they need to keep operations running smoothly.
Computer Services
“With the Lenovo Storage
DX8200C solution, we can offer
extremely flexible data storage
services that deliver all the
benefits of public cloud storage
from our own data center.”
— Arthur Olshansky, CTO, Federal Hill
Solutions
Case Study

Networking
Embedded
Flex System
Integrated blade
system connectivity
Top of Rack
ThinkSystem
RackSwitch
Leaf-spine optimized
for data center
Network OS /
Management
CNOS /
VMware, OpenStack,
XClarity, Ansible
Resiliency, scale and
automation for cloud
environments
Juniper Portfolio
Campus and Core
For full end-to-end
data center solutions
Flexible Networking for all data center needs

Solution components
Hardware
• Lenovo System x3550 M5,
x3650 M5, x3750 M5 with
Software
• Microsoft Windows Server
• VMware
TV2 Media Group
Keeping audiences on the edge of their seats with seamless media streaming
When you’re watching a major television event – an awards ceremony, a big sports
match, or your favorite talent show – the last thing you want is a garbled signal, a blank
screen, or a ‘technical issues’ message to appear. To ensure that it can always deliver the
high-quality, uninterrupted broadcasts that viewers expect on the devices they want,
TV2 Media Group upgraded its core networking infrastructure to Lenovo RackSwitch.
Now, the company can meet high demand for high-speed streaming.
Media & Entertainment
“Thanks to our Lenovo
infrastructure, we can be sure
that shows are broadcast on
time and to the highest level of
quality – giving audiences the
best possible viewing
experience.”
— Balázs Gál, IT & Broadcast Engineer,
TV2 Media Group
Case study

SOFTWARE DEFINED STORAGE
1. Average cost savings per Nexenta customer vs. traditional storage
2. Gartner 2016 IT Key Metrics Data
3. Customer research by TechValidate
• Unmatched storage economics
Up to 90% increased productivity
10x performance increase
75% cost reduction
DX8200D: Storage
Virtualization and
ServerSAN
Transactional DB
ERP / CRM
Analytics
• Reduced Costs
Reduce cost to $.01 / GB / Month2
Massive scalability – 100s of PBs
100% S3 compatible platform
DX8200C: Object
Storage
Media
Content
Store
Backup /
Archive
Cloud
• Leadership cost and scalability
50% lower CAPEX1
Simple growth to 5PB
DX8200N: Unified
Block & File
Nearline
Archive
Transactional DB

Ignite Transformation with
Simplified, Consistent Hybrid Cloud
 Rack-scale, pre-integrated turnkey solution ready to deploy in hours
 On-premises Azure cloud services
 Enriched lifecycle management
Increased IT Agility
 Ships up to 2x faster than alternative solutions
 No disruption to tenant availability or experience
 Professional installation
Transformative Support
 Lenovo has co-innovated with Microsoft for more than 20 years
 Lenovo was 1st to market with Azure Stack demos and is working with
over 40 early Azure Stack customers
 Reduce support time with single point of contact
SX for Microsoft Azure Stack
Azure Stack

LENOVO THINKAGILE SX
 IT agility – 80%
faster Time to Value1
 TCO savings – 23%
OPEX savings vs.
traditional2; 33%
TCO savings
vs.competition3
1. http://wikibon.com/case-study-lenovonutanix-appliance-for-microsoft-application-environment/
2. http://www.itpricing.com/vce-340-system-list-price/
3. Comparison using Lenovo VDI Reference Architecture compared with VCE Vblock 340 implementation guide for
1,000 VDI seats; Sep 2015
SX for Nutanix:
Simplified turnkey system
OLTP and
Database
Business
Analytics
Enterprise
Virtualization
Infrastructure
Cloud
SX for Microsoft Azure
Stack: Simplified Hybrid
Cloud

Next generation hyper-converged building blocks
LENOVO VCF READY NODES
Operational
Consistency
Existing
Skillsets & Tools
Control,
Manage, Secure
Enterprise-class
App SLA
Compatibility
with Apps
VMware Cloud
Foundation
vSphere
VSAN
vSphere
VSAN
NSX
Based on Lenovo Pre-
Validated VSAN Ready
Nodes™
Tested and certified for
delivering VMware Cloud
Foundation software defined
datacenter
VCF compatible configurations can be found on the VCF compatibility guide

Lenovo Cloud Solutions Enable Digital Transformation
Top Benefits
Better performance
• #1 world record for virtualized workloads1
Reduce complexity with 6 steps to cloud OpenStack
deployment2,3
XClarity Administrator, delivers physical infrastructure
like software
• 48% Less time to deploy than competition4
• 72% Fewer steps to deploy than competition5
Services to install, manage and maintain
Accelerated IT Delivery
Customer Experience
Business Efficiency
1. Top x86 SPECvirt_sc2013 performance benchmark; Summary – As of July 25, 2017
2. https://www.lenovo.com/images/products/system-x/pdfs/white-papers/rhel_osp_deployment_guide_wp.pdf
3. https://www.youtube.com/watch?v=__Om2gznGOo
4. http://www.principledtechnologies.com/Lenovo/XClarity_Administrator_management_comparison_0915.pdf
5. http://www.principledtechnologies.com/Lenovo/XClarity_Administrator_management_comparison_0615.pdf

Lenovo Engineered Cloud Solutions-Flexibility of Choice
Private & Hybrid
Solutions
ThinkAgile SX for
Microsoft Azure Stack
SDDC and vRealize Hybrid
Cloud Solutions
• Built on the most powerful, open, and resilient hardware foundation
• Deliver and manage hardware like software with
• Design, implementation, and training services
Build applications once—
deploy on-premises and to
Azure Cloud on demand
Deliver a public cloud
experience from behind the
firewall
Deploy IT as-a-service with
XClarity Service; Blueprints
for vRealize Automation

LENOVO ENGINEERED SOLUTIONS
Accelerating Value, Reducing Risk and Complexity
Cloud
Efficient and
simplified
management of
compute, storage
and networking
Analytics
Accelerate decision
making and gain
insights into key
trends
Database
Manage data quickly
to support analytic
and transactional
applications
Client
Virtualization
Keep data secure
and applications
scalable for remote
and mobile users
Big Data
Gathering &
analyzing volumes
of raw data to
generate value
and profits

Lenovo SAP alliance
Simplified acquisition &
deployment
Best practice, optimized, and proven with end-to-end
documentation
Better experience
Service and support throughout the lifecycle
Architected for better business
outcomes
Industry leading solutions for SAP applications
Optimizing our
technologies to deliver
innovative solutions that
drive digital transformation

“Lenovo provides an infrastructure which is the
strongest foundation of defense, armed with the
latest innovations to prevent, detect, and recover
from security attacks.”
Lenovo Defends Against Infrastructure Attacks

 We build the most secure foundation possible
 We have been audited 3 times by the US Government and
passed every time.
 We not only passes but we had zero infractions
 We are allowed to operate in governments around the
work
 We have also passed multiple 3rd party audits
 Our security puts us at the top of the rankings which
means you are getting the best of the best
 Highest security level – C-TPAT Tier3
 How does Lenovo provide a secure foundation on which to build?
WHAT DOES ALL THIS MEAN TO YOU?

Solution components
Hardware
• Lenovo System x3650 M5 with
• Lenovo NeXtScale System M5
• Lenovo NeXtScale nx360 M5
compute nodes with Intel Xeon E5
processor family
Software
• Microsoft Hyper-V
Services
• Lenovo implementation services
BEYOND.PL
Running reliable, round-the-clock cloud services
supported by Lenovo technology
Client success summary
Leading cloud provider beyond.pl chose Lenovo systems to support the largest
Microsoft Hyper-V environment in Poland. Lenovo System x3650 servers provide the
high performance and security levels needed to keep customer cloud services running
smoothly all day, every day.
Computer Services
“We looked at solutions from
other vendors, but Lenovo
was the clear winner.”
— Michał Grzybkowski, CEO,
beyond.pl
Case study

Lenovo’s XClarity – a Customer Centric
Approach to Systems Management
Simplify
Deliver hardware like software and automate
complex infrastructure tasks
Integrate
Deliver hardware with IT apps by integrating REST
APIs, running available software plugins, or
scripting
Accelerate
Accelerate and scale system deployment to reduce
time to market of critical systems and workloads
Infrastructure
Tools
Orchestration
Engines
Operations
Management

SERVICE AND SUPPORT

Product Life Cycle Offerings
(PCSD)

Product Life Cycle Offerings (PCSD)
CUSTOMIZED
PRODUCT
OPTIONS
BASE
WARRANTY
IMPROVED
LIFECYCLE
PREMIER
SUPPORT
PC as a
SERVICE
“Supporting our customers
at all times and with
continuance”

CUSTOMIZED PRODUCT
OPTIONS

Customized Product Options Product Options
Customized
Product
Options
Factory Integration Deployment Automation
Managed Services
Standard Imaging
Services
Encryption
Asset Tagging
Laser Etching
Drop-In-The-Box
Custom BIOS
Smart Image Service
Advanced Deployment
Services
First Boot Service
Connect to Network
Service Account Managers
PC Installation Services
Reporting
End-of-life Solutions
Asset Recovery Services

Factory Integration
Factory
Integration
Standard Imaging Services Asset Tagging
Drop-in-Box
Image load, validation, migration and
creation
Customized labeling to ensure
immediate control of your IT
assets
Document inserted in the
factory into each system box we
ship (e.g. greeting, deployment
steps)
Custom BIOS
configuration of BIOS settings
(e.g. passwords, disabling input-
output devices, defining boot
devices)
Leverage the scope and scale of Lenovo`s manufacturing capabilities to tailor your systems to your unique
specifications
Laser Etching
Protect the PCs from theft
and promote your
organization
Encryption
Factory-enabled security for
antitheft and hard drive
passwords

Factory Integration
Why
Factory
Integration
?
Asset readiness and
security from day one
Professional support by
Lenovo Solution
Architects
Streamlined processes to
save your time and
resources
Increased IT efficiency, quality and security by utilizing Lenovo factory to load images, affix asset tags, and
encrypt hardware
Maximizing your
hardware investment

Factory Integration – Asset Tagging
Asset
Tagging
Designed to meet specific
organization inventory
management requirements
Include: asset number,
MTM, serial number, PO
number, MAC address,
graphics, logos, text
Ensures your PCs are
protected & traceable right
out of the box
Physical, unique customized
labeling of PC devices

Why
Asset
Tagging?
Benefits
Key Features
Physical System Tag
(including Bar-coding of data
Carton label (even if there is
no system physical tag
requested)
BIOS (electronic)
Report (only supports bar-
coded values applied to the
system)
Lenovo asset tagging in factory offers
more unified and efficient approach
over applying tags manually in the
field
Increased management system
efficiency by capturing and tracking
detailed asset information
Enabling asset information to be
imported into your Asset
Management System
Deter theft by using customized Asset
Tags
Optional barcodes allow for quick and
accurate tracking

Asset Tag
Types
Essential Asset Tags
Standalone Asset Tags
Default Lenovo black joint machine model type and serial number barcode
helps to ease the management and deployment of your systems
This static (non customizable) tag comes in one size and contains also the
Lenovo support site QR code. This makes it the fastest factory service as no
VAO GEO and Engineering Lab is needed
Thiption offers a different level of flexibility, because it does not ship
witHardware. Units are tagged in the field (already shipped from Lenovo
factory) and would need to be applied onsite either by you or through a
business partner after the units have been shipped.
By tagging units already deployed in the field, you can standardize your
entire PC estate for greater control and manageability.
Standard and Enhanced Asset Tags
Fully customizable offerings offered on Think PC Products out of
production
Can include: tag number in BIOS, carton labels, PO number, logos, QR
code and more

Deployment Automation
Deployment
Automation
Smart Image Service First Boot Service
Connect to Network
Eliminates the need to manage
multiple images and ensures
compatibility across multiple
hardware platforms
Takes all the unattended first
boot processes during image
creation/load and pulls the work
into Lenovo manufacturing
Installation of images,
applications and other
deployment tasks done in
factory to reduce time and
cost
Advanced Deployment
Services
Automated desk-side
configuration and data
migration customized to your
end-user needs.
Gives the ability to automate manual deployment tasks required to configure your assets

Deployment Automation
Why
Deployment
Automation
?
Improved deployment time IT standardization
Cost savingReduced technician touch time
Automated services to enable end-user deployment for more efficient and accurate migrations

Managed Services and End-of-life Solutions
Managed
Services and
End-of-life
Solutions
Service Account Managers PC Installation Services
Service ReportingAsset Recovery Services
Combine comprehensive project management with exceptional technical execution to address your unique
needs
Problem resolution, pervasive
problem management,
reporting, team meetings,
customer visits.
Project plan development,
communication and governance,
system validation, on-site
logistics, installation, asset
reporting
Development and execution of
sustainable corporate disposition
strategy, including documentation
and certification of data destruction
and environmental processing
Monthly or quarterly service
report to measure first time fix,
technician onsite arrival time,
CRU time and Depot time to fix

Managed Services and End-of-life Solutions
Why
Managed
Services &
End-of-Life
Solutions?
Resource optimization Improved cost control
Safe and secure asset
disposal
Maximum convenience to
minimize downtime
Meeting environmental
Regulations
Fast and seamless
integration

Asset Recovery Services (ARS)
Why Asset
Recovery
Services?
Compliance Return value of re-marketable assets
Expertise
ARS ensures corporate compliance
with all privacy laws
ARS can offset costs of a technology
refresh and simplify the transition from
old to new with one convenient single
source solution
Lenovo experts assist in the
development of a sustainable
corporate disposition strategy for any
brand or category of technology
hardware
Global Coverage
ARS enables a single, consistent
solution across regions
Provide secure, documented disposition of IT assets and data. Where appropriate, you can receive
residual value for your IT investment, regardless of brand or model, allowing you to offset refresh costs

PC Installation
PC
Installation
Project scheduling and
project plan development
Communication
& governance
Asset reporting
Verification and validation of
all systems and components
InstallationOn-site logistics
Lenovo’s PC Installation Services are designed to assist with deployment of new systems throughout your
organization. Through this offering, Lenovo can provide planning, setup, and management of your overall
rollout and deployment.

Service Account Manager (SAM)
Service
Account
Manager
Single Point of Contact
Reporting
Single point of contact for all services related escalations, both with Lenovo and
services partners
Acts as a liaison between service partners and your customer
Takes ownership of the customer experience and ensures SLA performance on a
global basis
Reviews current services performance against customer contractual requirements
Consolidates inputs from various sources, analyzes results and prepares action plans
Prepares and presents services metric performance with analysis on a quarterly or
monthly basis
Schedules regular customer review meetings and provides detailed reports with
supporting commentary (conference calls, webinars, on-site visits)
The single-point-of-contact for end to end management of service issue resolution, an exceptional
customer experience and to drive loyalty.
Problem Management
Opens, monitors and reports on the progress of escalated issues globally until they
are resolved
Escalates issues to the responsible team within Lenovo and coordinates accordingly
End-to-end escalation management with customized action plans

Service Reporting
Service
Reporting
First Time Fix % Onsite Target Arrival Time Met
Depot Time to Fix
Fixed correctly = no repeat
service Launch on same Product
within seven calendar days of
completion of initial service –
across any service delivery
method (Onsite, Depot or CRU);
excl. fix on phone
Standard target arrival time is for
technician to arrive onsite on the date
and time established, either based on
entitlement or on customer-deferred
date
Arrival at Depot to Departure from
Depot
CRU Time (Average days)
Day call opened to day the
CRU part shipped
Assisting with the identification of any quality issues relating to the product or warranty service

CUSTOMIZED
PRODUCT
OPTIONS
BASE
WARRANTY
IMPROVED
LIFECYCLE
PREMIER
SUPPORT
PC as a
SERVICE
“Supporting our customers
at all times and with
continuance ”

Improved Life Cycle
Solutions

exEL}8Cy5
Improved Life Cycle Solutions
Improved
Life Cycle
Solutions
Extended Warranties Keep Your Drive
Warranty Upgrades
Accidental Damage Protection
Online Data Back-up
International Entitlement Upgrade
Extensions beyond the base
warranty up to 5 years
On-site repair, Technician Installation of
CRU parts, Expedited Depot, Advanced
Exchange
Covers accidents coverage beyond the
system warranty like spills, drops and
electrical surges
In event of failure retain drives and
data in customer possession
Secured, automatic online remote
storage solution with world-class
military grade encryption
International coverage of Accidental
Damage Protection, Keep Your Drive and
Sealed Battery Warranty Extension
Flexible warranty and protection options to meet the variable support needs across any
organization. A single source to realize your client`s objectives for cost efficiency, improved service
levels and end user productivity, wherever they are.

Warranty
Extensions
&
Upgrades
Warranty Extensions
On-site Service Repair
Expedited Depot1
Battery Warranty Extension2
On-site + Technical Install CRU2,3
International Entitlement Upgrade2
Extend the term of the base warranty
for up to five (Think) or three years
(Lenovo/Idea) at the same service
level, offering longer protection
against unexpected repair or
replacement costs
Parts and labor repair coverage with
expedited turnaround 3 business days
A separate battery warranty
extension up to 3 years from 1 year
base battery warranty
Maximizes PC uptime and
productivity by providing convenient
repair service at your place. Covers
parts, labor and technician visits.
On-site service that includes
installation of all internal CRUs by
Lenovo technician
International coverage of Accidental
Damage Protection, Keep Your Drive and
Sealed Battery Warranty Extension
1 Available for Think notebooks and tablets in AT, DE, IE and UK
2 Available for Think products only
3 CRU – Customer Replaceable Unit parts

Why
Warranty
Services?
Cost-effective repairs Shorter downtime
Well-managed PC life cycle
Fixed-cost solution
Reducing operating expenses
Hassle prevention
And downtimes that can occur after
the base warranty of systems expire
And consistent tech support that fits
your individual needs
To reduce unexpected repair costs
And high-quality after-sales technical
support enabling you to maximize
availability and productivity
And minimizing unplanned
maintenance expenses
From system unavailability
1 Available for Think notebooks and tablets in AT, DE, IE and UK
2 Available for Think products only
3 CRU – Customer Replaceable Unit parts

Protection Services
With today’s highly mobile users, the unexpected is bound to happen, even to exceptionally engineered
PCs. Lenovo’s mobile repair data indicates that a significant percentage of users will experience non-
warranted damage within the first three years of the PCs life cycle.
.
Protection
Services
Accidental Damage Protection
Online Data Backup
Goes beyond standard warranty to
cover damage due to unintentional
spills, bumps, electrical surges and
other accidents
.
Lenovo-branded automatic online
backup and recovery software
solution powered by Mozy
Keep Your Drive
In the unlikely event of system
failure, you can retain your Lenovo
hard drive and data
2018 Lenovo Internal. A rights reserved.

ADP
Coverage
What`s typically covered? What`s not covered?
Accidental drops, spills, bumps and
structural failures incurred under
normal operating conditions or
handling Electrical surges
Damage to the integrated LCD
screen
Cosmetic damage, theft,
equipment loss or failures due to
usage outside of normal
operating conditions
Any data loss or interruption of
business
Damage to peripherals or third-
party products, even if sold by
Lenovo
Coverage against unexpected IT expenses for repair or replacement of damaged hardware
products caused by unintentional accidents.

Why ADP?
Peace of mind Minimized downtime
ADP addresses unexpected IT
expenses associated with
replacing of damaged equipment
Convenient coverage in case of
accidental damage for labour, parts
and full system replacement in cases
when repair is not possible
Protects your PC and budget from the hassle of unexpected repair expenses.
Total cost of ownership reduction Lenovo support
Service is provided by Lenovo and
not a third-party party insurer so
instead of filling a claim customers
can deal with Lenovo directly
With savings of 28% on average
compared to the cost of repair

Keep Your Drive (KYD)
Why Keep
Your Drive?
Predictable budget Data security improvement
Provides predictable upfront costs
versus finding budget in the event
of drive failure
Eliminates the need for tracking
failed drives in transit, giving IT staff
the time to concentrate on critical
business activities
Under the terms of the Lenovo Limited Warranty, when Lenovo replaces a defective part, that part
becomes the property of Lenovo. Keep Your Drive allows you to retain your hard disk drive or
system disk in case it fails.
Data disposal on your own terms Regulatory compliance
Helps organization avoid the legal
and monetary repercussions
associated with a breach in data
security
To make sure your sensitive data
does not fall into the wrong hands

Online Data Backup (OLDB)
Online
Data
Backup
Easy-to-use web administration Cost-effectiveness
Provides easy account
management for pre-configured
or customized backup and
recovery settings
Providing a Total Cost of Ownership
savings of more than 30% versus
in-house PC back-up solutions
Simple and secure way for businesses of all sizes to reliably and securely backup and
recover their files. Provides a secured, automatic online remote storage solution which helps to manage
the ongoing challenges of data security, with world-class military grade encryption.
Greater employee compliance Convenience
Requires no capital expenditure for
hardware, very little upfront cost
and minimal administrative
overhead to maintain
Set and forget” feature allows
backups to be set to run
automatically. Allows to restore a
file accidentally deleted from the
system.

Online Data Backup
Why Online
Data Backup?
Data Security
Ease of Use
256-bit AES for private encryption
key for data storage and 128-bit
SSL encryption for data transport
to data centres with SAS 70 Type
I or Type II certifications.
Multiple file version support
Network drive support
Easy-to-use interface
Pre-built backup sets
Performance
Near Continuous Data
Protection
Automatic or scheduled backup
Block level incremental backups
Bandwidth throttling

CUSTOMIZED
PRODUCT
OPTIONS
BASE
WARRANTY
IMPROVED
LIFECYCLE
PREMIER
SUPPORT
PC as a
SERVICE
“Supporting our customers at
all times and with
continuance”

PREMIER SUPPORT

Premier Support
Lenovo
Premier
Support
Unscripted Troubleshooting
Convenient Access to
Advanced Technicians
Proactive Account
Management
Dedicated Premier
Phone Number
Extended Hardware
+ Software Support
Next Day Labor Onsite and
Parts Prioritization
Immediate advanced
troubleshooting from
Premier Support technician
to reduce downtime and lost
productivity
Single point of contact for
end-to-end case
management, and access
to a Technical Account
Manager
Provides direct access to
Lenovo’s advanced Premier
technicians
Premier technicians offer deep
and broad expertise across the
full breadth of Lenovo PCs to
enable comprehensive issue
resolution
Single point of contact for
comprehensive Hardware
& Software Support
Your Premier Support team
actively manages your
service requests to ensure
the best possible service
levels
Connects your organization directly with EMEA-based skilled technicians, who will provide hardware and
software support with ‘ease’ of trouble shooting communication and expediting Next- Business-Day On-site
support when required.

Premier Support
Why
Lenovo
Premier
Support?
A single point of contact Improved productivity
Comprehensive issue resolution Enhanced support experience
In the support organization
By an elite, EMEA-based skilled
technicians
By reducing support steps
Top class worldwide offering, covering 40+ major countries by the end of the year already including
Western Europe, Poland, Baltics, USA, China, Japan & Australia
By minimizing time spent
resolving issues

LENOVO SERVICES
Planning
Understand your options, evaluate
deployment alternatives, and design
the best IT strategy for your
enterprise
Assessment Workshop
Identify opportunities for system and
infrastructure improvements
TCO Study
Explore detailed recommendations for the
most cost-effective solutions
Solution Design
Leverage Lenovo expertise to speed time
to value and optimize IT investments
Proof-of-Concept Technology Lab
Mitigate risk by validating and tuning
solutions in a controlled environment

LENOVO SERVICES
Fulfillment
Reduce project time and costs by
having Lenovo perform
configuration, deployment, and
quality assurance tasks at the point
of manufacturing—before shipping
to the customer
Factory Integrated Services
Accelerate deployment time and
decrease risk by relying on
experienced installation and testing
technicians

LENOVO SERVICES
Reduce project time and costs by
having Lenovo perform
configuration, deployment, and
quality assurance tasks at the point
of manufacturing—before shipping
to the customer
Factory Integrated Services
Accelerate deployment time and
decrease risk by relying on
experienced installation and testing
technicians

LENOVO SERVICES
Support
Rely on Lenovo experts 24x7 to
help ensure everyone in your
organization has the tools they
need—around the world and around
the clock
Managed Services
Rely on experts for continuous system
monitoring and problem resolution for both
hardware and software
Enterprise Server Software Support
Enjoy unlimited access to comprehensive
software support from a single source
Warranty Upgrades and Extensions
Provide uninterrupted coverage to match
the planned life of your IT assets
YourDrive YourData
Add extra protection for your data by
keeping failed hard drives
Post-Warranty Services
Add one to two years of support coverage
after the base warranty expires

LENOVO SERVICES
Optimization
Monitor and enhance your Lenovo
technologies throughout their
lifecycle to ensure top performance
and protect your investments
Health Checks
Ensure optimum infrastructure
tuning and practices at all times

LENOVO SERVICES
End-of-Life
Retire hardware assets responsibly
and help ensure compliance with
technology disposal regulations and
best practices
Asset Recovery Services
Dispose of retired hardware
responsibly, securely, and easily

Lenovo- A Global Technology Giant
With penchant for thinking, innovating and bringing “different”
to the table, Lenovo has become one of the leading PC and
Smart Devices companies in the world today.
We are amongst Top 3 Data Center Product Portfolio OEMs
and have been rated no.1 in Customer Satisfaction and
Reliability of equipment by ITIC and TBR.
Our constant endeavors to “wow” our customers with
unparalleled range of offerings, help us create better user
experiences and rise above the competition.
With operations in more than 160 countries around the world,
we have emerged as a truly global organization.

LEGAL DISCLAIMER
© Lenovo 2018. All rights reserved. Lenovo, the Lenovo logo, ThinkPad, ThinkCentre, ThinkStation, ThinkVision are
trademarks or registered trademarks of Lenovo. Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel
Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium
Inside, vPro Inside, Xeon, Xeon Phi, and Xeon Inside are trademarks of Intel Corporation or its subsidiaries in the U.S.
and/or other countries. Microsoft and Windows are trademarks or registered trademarks of Microsoft Corporation in the
U.S. other countries or both. Other company, product, and service names may be trademarks or service marks of others.
Information in this presentation concerning non-Lenovo products was obtained from the suppliers of these products,
published announcement material or other publicly available sources. Lenovo has not tested these products and cannot
confirm the accuracy of performance, compatibility or any other claims related to non-Lenovo products. Questions on the
capabilities of non-Lenovo products should be addressed to the suppliers of those products.
Some options and features may be available only on OS Preloaded models. Please check with your local Lenovo
Reseller.
Lenovo makes no representation or warranty regarding third-party products or services. Lenovo reserves the right to alter
product offering and is not responsible for photographic or typographic errors. Product images and videos are just for
reference and might not resemble the actual products.

Lenovo IT Infrastructure and Business Solutions

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