Library And Information Services In A Teaching Led University
- 1. Library and Information Services in a teaching-led university – opportunities and challenges David Parkes
- 2. Emerging Trends and Technologies Watching Briefs Adaptive technology (students with disabilities)/improve disability access Links with access centre, LDi, disability group, legal and statutory requirements Authentication AthensDA, shibboleth,ezproxy, sso etc Automating reference E help desks, live reference, CMS, CSM Blogging News blogs eg Broadband ISP – spread of broadband- utilising bb capacity and sharing knowledge to support users eg recommended ISP? Consultancy and Commercial information service Income generation - Consolidation of branches Ensuring delivery at sites is equitable Consolidation of service points Merging services Convenience and Service How do we make our services more convenient? Convergence Continued meshing of IT and library activity Cooperative out of hours reference support with different time zone libraries Shared support e.g. 24/7 help desk support Copyright Continued awareness, electronic, DRM
- 3. Interlinked & Interdependent Factors
- 4. Relevance personalisation, bespoke, spaces, skills, staff
- 5. ‘ Hot’ space’ gathering, networking, social, busy, interactive ‘ Cool’ space quiet, confidential, periphery, reflection, concentration, privacy DEGW JISC Conference Convenient technology and meaningful Space Duggan and Nikolaou quiet confidential 10/10 meet ‘ Look who’s here today’ shhh... Drop-in Group work Individual work linger Non-hierarchical chance encountering visible accessible shhh... activity noise 1 to 1 informal Open
- 6. Budget Not just a local issue, advocacy, focus on customers
- 7. Expectations JISC Ipsos Mori, connectivity, interaction, learning, space, thoughtful
- 8. Skills outreach, explore, media, distributed, play
- 9. Technology
- 10. Quality best practice, benchmark, reflect, feedback