Linda_SonHing_Resume

Linda_SonHing_Resume

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  Linda Son Hing Summary PeopleSoftFunctional Consultant specializing in Accounts Receivables and Billing modules with a working knowledge of General Ledger, Contracts, Grants and Project Costing (Ver. 9.1). Accumulated 19 years of PeopleSoft Experience as a Functional Team Lead (10 years at Ford Motor Company and 9 years as an independent consultant) I was recruited as the AR/Billing Lead Consultant to work on the PeopleSoft 9.1 FSCM Implementation at the University of North Carolina (UNC), Chapel Hill. I was instrumental in getting UNC on the right track to include the PeopleSoft Grants Suite instead of using a bolt-on/hybrid solution. My role included providing direction to the Projects and Contracts consultant who needed functional expertise. I was an integral part of the Implementation Team (from Discovery, through Fit Gap Analysis, Configuration through first phase of Testing) from March 2011 – December 2012. I completed a short assignment at the National Academy of Sciences to perform the critical role of AR/Billing to facilitate the User Acceptance Testing and execute the Implementation Plan for a January 6, 2011 Go Live on 9.1. This was a highly stressful environment since I backfilled behind 4 previous consultants who have left the project. Prior to this I was an integral part of a multiple module upgrade from Rel. 7.5 to 9.0 for East Kentucky Power Cooperative (EKPC). I recommended and implemented many business practice recommendations in addition to implementing delivered processes to replace client’s customizations. In June 2009 I was engaged for 14 weeks to participate in the Fit Gap Analysis and based on my analysis and recommendations I was extended through the middle of June to help EKPC through their first month-end close. PeopleSoft Functional Consultant specializing in Accounts Receivables and Billing modules (Ver. 9.0). An integral part of a Team responsible for a very successful multiple module upgrade from Rel. 8.8 to 9.0 for ITC Transmission. I implemented many business practice recommendations in addition to implementing key delivered processes that were previously not implemented. This was more like a re- implementation than an upgrade for Accounts Receivables and Billing. PeopleSoft Functional Consultant/Team Leader specializing in the Accounts Receivables and Billing modules (Ver. 8.8) for Richardson Electronics. Contracted to support a multiple module upgrade in Rel 8.8 to implement Order Management and enhance AR and Billing Functionality. Project was put on hold after 4 months but I continued in a Process Improvement Role for Receivables and Billing for an additional 8 months. PeopleSoft Financials Functional Consultant/Team Leader specializing in the Accounts Receivables, Billing and General Ledger modules (Ver. 8.9). I have significant experience in Project Management, Business/Financial Analysis and Production Support with over 30 years experience in Finance and Accounting which includes 13 years of PeopleSoft Upgrade & Global Implementation experience. Key responsibilities include coordinating onsite workshops with key users to facilitate Business Requirements Gathering, Gap Analysis, System Design and Configuration, Data Conversion, Interface & Systems integration Testing, Super User and End User Training. I worked closely with Business Owners and Accounting Managers to successfully implement business practice changes to minimize customizations. Prioritized resources (technical and functional) to ensure deliverables were always met or exceeded. Played a key role during multiple PS Upgrades - Rel 7.5 to Rel 8.0 and Rel 8.0 to 8.9 where Ford successfully completed a "Big Bang" Upgrade of General Ledger, Receivables, Billing, Project Costing and Asset Management modules globally with minimal disruption to the end users. I was a lead or support on 30 AR/Billing launches in 35 different countries for Ford Motor Company. 1
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  Professional Experience Independent FunctionalConsultant Accounts Receivables and Billing Functional Consultant: March 2011 – September 2015 Client: University of North Carolina – Chapel Hill, NC AR Billing Functional Team Lead – Integral part of a FSCM/HCM 9.1 module implementation (October 2014 Implementation) Independent Functional Consultant Accounts Receivables and Billing Functional Consultant: November 2010 – February 2011 Client: National Academy of Sciences – Washington, DC AR Billing Functional Team Lead supporting a multiple module implementation Target Go Live January 2011 Independent Functional Consultant June 2009 –June 2010 Accounts Receivables and Billing Functional Consultant: Client: East Kentucky Cooperative Power, Lexington, KY – Utility Company: Successful upgrade from 7.5 to 9.0 where I was the functional AR and Billing Consultant and played a support role for Expense and Procurement Card. This was like a re-implementation. I was one of a Team of almost 20 consultants responsible for the successful upgrade of HR and FSCM modules. - Responsible for all aspects of the project required to successfully upgrade from Release 7.5 to 9.0. This included re-implementing many delivered processes to replace customizations that were previously implemented by the client. I made several business practice recommendations to provide more efficient processing and better controls .Including implementing the Project Costing to Billing Interface process which required the use of Contracts. To fill a void on the Team, I accepted additional responsibilities in a support role for the Expense Module Upgrade and Procurement Card Implementation I had no previous implementation experience with these modules so I researched People Books and familiarized myself with this new functionality and was able to support the client through the upgrade. Independent Functional Consultant May 2008 – April 2009 Accounts Receivables and Billing Functional Consultant: Client: ITC, Novi, MI – Utility Company in the U.S. and Canada: Upgrade from 8.8 to 9.0 where I was the functional AR and Billing Consultant. This was like a re-implementation. I was one of a Team of 6 consultants responsible for the successful upgrade of FSCM modules. - Responsible for all aspects of the project required to successfully upgrade from Release 8.8 to 9.0. This included implementing many enhancements including developing UPK Training modules for the client. Independent Functional Consultant Jun 2007 – May 2008 Accounts Receivables and Billing Functional Consultant: Client: Richardson Electronics, Chicago, IL – Global Manufacturing and Distribution Company. The Financials Upgrade was put on hold but when all the other consultants were let go, I stayed on to do process improvements based on my analysis and recommendations. - Responsible for gathering global business requirements and facilitating fit/gap analysis. - Made significant process improvement recommendations to streamline functionality globally. - Provided senior management with a proposal to help stabilize the PeopleSoft Financials Production Environment which included implementing all related PeopleSoft patches/bundles. 2
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  Ford Motor Company,MICHIGAN, U.S. Functional Team Leader 1997 – Apr 2007 Functional Team Lead on the Accounting Systems Renewal Team (FORD MOTOR COMPANY, USA) for the global rollout and implementation of PeopleSoft Financials: - I was selected to represent Ford of Canada on the Accounting Systems Renewal Team to participate in the Ford Global Roll-out of PeopleSoft Financials. Assignment Details: Successfully implemented & launched PeopleSoft Financial Systems - (Accounts Receivables, Billing and General Ledger modules) for the following FORD Companies / locations: Ford North America - U.S. and Canada Employees (including Healthcare and Vehicle Lease Programs) Ford Europe - Germany, U.K, France, Spain, Portugal and Belgium, Asia Pacific and Africa - Australia, New Zealand and South Africa Premier Automotive G group – Land Rover UK, Land Rover and Jaguar U.S. and Canada Key Responsibilities - I. Facilitating onsite workshops to provide: - System Overview - Project Timeline including key milestones/deliverables - Understanding and Expectation of Roles and Responsibilities - Outline/Direction regarding Business Requirements Gathering - Forum/structure for Gap Analysis and early determination of potential customizations - High-level understanding of System Setup to enable location management to make key decisions regarding Data Conversion and System Configuration - Test Plan/Strategy II: Liaison between Key Users, Accounting Managers, Business Owners, Implementation Team and Accounting Systems Renewal Management: - Facilitating ongoing discussions with the Team members and management - Facilitating/troubleshooting to reach early resolution of critical issues - Monitoring the project plan and keeping management informed of the status; highlighting issues on the critical path requiring escalation to ensure deliverables are met on a timely basis Detailed Activities – • System Overview Presentations • Gap Analysis of Country specific Business Practices • Corporate and Statutory functional Reporting • Balance Conversion Testing / System Interface Testing • Synchronization of Production / Test environments • Determining Functional Security Access requirements • System Configuration including Cash Clearing and Payment Predictor Setup • Executing Test Plan through the various cycles/multiple test environments • Facilitating identification and resolution of root causes when observations are raised during testing – primary point of contact with Oracle Global Support Center • Monitoring final Implementation Plan which includes obtaining sign-off from business owners with each key milestone, as determined in the Project Plan • Training Team members, IT and Functional; Trainers who are part of the Global Training Team, supporting the development of Training Manuals, Training Guides, Quick Reference Guides and End User Training. Including UPK Training 3
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  • Providing ProductionSupport through the transition after implementation Prior Experience Ford of Canada 1978 - 1996 Assignment Details: Many key finance positions at Ford of Canada. The highlights being Project Manager, Accounting Supervisor, Process Improvement Coordinator; Vehicle Revenue Analyst; Labor and Overheads Analyst for a Manufacturing Plant; Profit Analyst for Parts and Customer Service Division etc. Detailed Responsibilities: - Coordinated conversion from legacy General Ledger System to Ford Global Accounting System - Coordinated conversion from Ford Global Accounting System to PS General Ledger - Continuous Process Improvement and implemented many Accounting Process Improvement Initiatives - Monthly development and reporting of forecasts and actuals to Corporate - Supporting preparation of key presentations of financial data to senior management Ford of South Africa 1975 - 1977 Recruited as a Cost Analyst into the Ford College Graduate Program Transferred to Ford of Canada Assignment Details: - Responsible for developing department budgets, forecasts and reporting of actuals. - Monthly Account Reconciliations - Special Projects ERP CERTIFICATIONS Certification in PeopleSoft Financials Implementation (PeopleSoft Training Center, USA) • Accounts Receivable Module (Detroit, USA) • Billing Module (Detroit, USA) • UPK Training (self taught) • Contracts, Expense and Procurement Card – self taught - upgrade experience I am fully trained in Ford Business methodologies, systems and practices and the Ford Model of Implementing PeopleSoft at Detroit, USA. My recent consulting engagements have been with: ELEMENT CONSULTING and MIPROCONSULTING – references will be made available ACADEMIC BACKGROUND Bachelor of Commerce Degree – Rhodes University, South Africa 4