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Using Moodle to Meet the
Challenges of Assessment
and Feedback for 1st
year
Undergraduate Students
Introduction
The School of Health and Social Sciences provides a diverse portfolio of courses
such as criminology, counselling and sports coaching. The subject areas draw
students from a range of educational, industrial and life experiences, and as a result
there is no such thing as a “typical student” who can be assumed to hold a certain
level of educational, information technology or employability skills. To address this
issue, a school wide module entitled “Skills for the Professional Environment” has
been introduced to inform and develop key academic, information technology and
employability skills.
About the Skills Module
The Module is now in its third year of delivery. It has been developed through normal
tutor review and student feedback processes and continues to be well received by
students as an important foundation to their academic success. The module is taught
to approximately 230 undergraduates in the school and is delivered though a
series of lead lectures and tutorial workshops over a 6 week period. The module is
intentionally delivered at the beginning of the first academic term in order to provide
students promptly with the necessary information and essential tools to prepare them
for course specific study.
28
A teaching team of six academic
staff and four auxiliary support staff
service this module. Each week starts
with a keynote lecture in which short
presentations from the teaching team
are made addressing key topic areas
such as academic writing styles,
referencing, plagiarism and team
work. When introducing employability
issues, guest organisations are invited
to discuss voluntary and employment
opportunities. Each of the six workshops
is arranged to include students from
the full spectrum of the school. This
learning environment encourages a
multidisciplinary approach to learning
and gives opportunities to interact
positively with students on other
courses.
While this has proved to be very
efficient in terms of standardising
course materials and ensuring
consistency across subject areas, we
have noted that large student cohorts
have increased demands relating to
assessment and feedback. In order
to deal with these issues, the School
introduced a Moodle system at the start
of this academic year.
About Moodle
The word Moodle is an acronym,
standing for Modular Object-Oriented
Dynamic Learning Environment. It is
a free and open-source e-learning
software platform, also known as a
Virtual Learning Environment (VLE),
Course Management System (CMS) or
a Learning Management System (LMS).
Originally launched in 2001, it has a
large user base with 40770 currently
active sites registered from 207 countries
(as of October 2009). Moodle is
based around the principle of social
Andy Thomas and Paul
Andrews, School of Health
and Social Sciences,
University of Wales, Newport
J7647_LinkNewsletter25.indd 28 27/5/10 12:18:48

www.heacademy.ac.uk/hlst 29
constructivism, allowing students to interact with their lecturers,
one another, and the content, at times and places that suit
them best.
The Social Constructionist
Framework of Education
This approach has proved very popular with educators as it
allows them enhance their modules and courses by:
allowing teachers to provide online course notes and•
materials that their students can access 24/7 from anywhere
in the world
dramatically reducing the amount of marking and tracking•
teachers have to do
allowing students to submit work online, thus speeding up•
work turn around, resulting in students completing work,
projects and courses significantly faster than by using
traditional methods
allowing staff to communicate with students quickly and•
efficiently both in and out of the classroom
allowing students to work collaboratively in ways that•
were not possible before, via the use of wiki’s, forums and
chat rooms
Moodle itself is developed and maintained by a network of
educators and programmers all over the world whose work is
coordinated by Moodle HQ, based in Perth, Australia.
How we used Moodle
Moodle allows tutors to build mini interactive websites that
can hold learning activities and resources for students to
access online. The Skills for the Professional Environment
module has been presented to students as an online module
using this technology. Although supportive key note lectures
and tutorial groups are still used to provide interaction with
students, all course materials can be accessed through the
University’s intranet.
The Moodle system provides a wide variety of assessment tools
that tutors can use. These include electronic journals, online self
marking tests, and online submission of electronic files.
Electronic Journals
One of the main features of this module is the personal
development plan (PDP), which each student is asked to
complete for the duration of the module. Traditionally this has
been done as a paper exercise and then the resulting PDPs
collated and handed in for marking at the end of the module.
Using Moodle’s electronic journal submission it has been
possible for students to fill in their entries online using Moodle’s
built in text editor, allowing tutors to view and grade each of
the weekly entries as they come in. Students are emailed as
soon as their entries have been marked, allowing for a greater
sense of achievement and progression on their part. This has
served as a vital confidence booster to some students who
might otherwise be apprehensive about their abilities during
their first few weeks at university.
Online Self-Marking Tests
One of our main goals in using Moodle was to reduce the
marking workload for the delivery team, and so to help us
achieve this we used Moodle’s self marking quiz module
to make a wide variety of formative and summative on-line
assessments. Each summative assessment was time-released
so students could only take it after the appropriate content
had been covered in class. Once it was released, students
were able to complete their assessment at times and places
which suited them best. The submission was then marked by
the system, allowing staff to spend more time working on
improving their learning resources as well as offering additional
help and support to students who were failing the tests.
The formative tests were introduced this year to help develop
students’ ability to use the University’s reference system without
adding an extra marking burden to the lecturing team. Students
simply access the on-line test answering a multiple choice
quiz which provides them with instant feedback as to whether
they have answered successfully or not. If not, they are given
guidance on where they went wrong. Students can retake
the test as many times as they wish, as on each occasion the
Moodle system generates a new set of questions.
Online Submission of
Electronic Files
Previously students had to submit a wide variety of paper
based assessments, such as essays, which were collected and
processed by the schools administration team before being
marked by the delivery team.
As many of our students live off-campus and have outside
commitments, they sometimes find it very inconvenient having to
travel to the university so they can hand in paper-based work.
Using Moodle’s online file submission students were able to
submit their work electronically, not only saving them time but also
eliminating the possibility of work getting “lost in the system”.
As is the case with the online journals and self marking tests,
students were notified as soon as their work had been marked,
again allowing for a much faster turnaround of work than
previously possible, which in turn resulted in a greater number
of students passing, in a significantly reduced time frame.
www.heacademy.ac.uk/hlst 29

Marking and Feedback
Providing feedback to students is always challenging,
especially in the higher academic environment. There can
often be a substantial time lag between the submission of
course work and its return, marked, to the students. During this
time student interest in receiving feedback can lessen to just
wanting to know what the grades are. In order to speed up
this process of feedback delivery the module assessments have
been specifically designed to embrace the system tools offered
by Moodle. The key advantage of marking online is that the
tutors’ comments are immediately available to the students. The
most profitable feedback for developing students is that which
is given in the shortest possible time.
30
Conclusions
Although it is early on in the academic year to draw final
conclusions relating to the success of assessing and providing
feedback through Moodle technology, student feedback has
highlighted that students have taken to submitting their coursework
on-line with relative ease and enjoy being able to access all their
work and monitor their progress anytime they wish.
Tutors have reported that marking has been made easier by
the absence of paperwork on their desks and advised that
the monitoring of student pass rates is easier to identify when
several tutors are marking on the same module. If not a solution
to all the problems involved with large cohort module marking
and assessment, Moodle has provided some additional tools to
increase the efficiency of these processes.
First Year Experience
Action Set Project
Karen Fitzgibbon, Project
Leader, Higher Education
Academy Wales
At the end of the first year, the group were able to publish a
practice guide containing selected case studies from each of
the participating institutions. The publication provides a taster of
a wide range of initiatives within the institutions – from module
level right through to institution-wide initiatives. Of course each
of the initiatives could be up- (or down-) scaled depending on
how they are used. The publication is available in English and
Welsh on the first year experience action set wiki
(http://firstyearexperiencewales.wetpaint.com).
Current Developments
The group have been asked to continue our work for a further
year and chosen the two themes to be focused on in 2009-10:
initiatives to support innovative first year assessment•
enabling employability through the first year curriculum•
We are aware of the work already produced by the Academy
in these areas, but we are also aware that these particular
themes are “hot topics” for higher education (see, for example,
http://www.qaa.ac.uk/students/studentEngagement/
Rethinking.pdf) and are keen to share thoughts and reflections
on our current institutional approaches.
Initiatives gathered so far offer a picture of a higher education
network that is rich in practice with a range of case studies
which point to real innovation in the first year curriculum. We
are hopeful that the publication from the group in 2009-10 will
be a successful as the current practice guide and look forward
to contributing to the dissemination of good practice across the
Welsh Higher Education sector.
References are available at:
www.heacademy.ac.uk/hlst/resources/publications
In 2008-09 the Higher Education Academy in Wales Institutional
Group (comprising the HEA’s nominated senior contact
responsible for learning and teaching from each Welsh HEI)
agreed to establish an action set to share current initiatives and
practice designed to support the student first year experience.
The University of Glamorgan volunteered to coordinate a special
interest group and each institution nominated a member of staff
to join the project team. The project became known as the
First Year Experience Action Set and over the last academic
year participants have worked together to bring a collection of
initiatives forward for wider dissemination.
Overview of the Project
The group’s overall aim was to share experiences of developing
initiatives designed to support and enhance the first year student
experience in Wales. We benefited immensely from the very
positive approach that all group members took in willingly sharing
the good, the bad (and the sometimes ugly) experiences along
the way. In order to set some achievable outcomes, the group
narrowed the focus of our work towards collecting examples
of practice which could be related to either of two themes –
communities of practice and student academic engagement.
The literature on student retention in higher education has for
many years acknowledged the importance of academic and
social integration in student success. Those interested in this
literature, and in the themes of communities of practice and
student engagement, may find the following a useful starting
point: Beder (1997), Tinto (1997), Rhodes and Nevill (2004),
Wilcox, Winn and Fyvie-Gauld (2005), Crosling, Thomas and
Heagney (2008). A useful overview of the first year experience
in the UK was provided by Yorke and Longden (2007).

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