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Make public participation great again
- 1. Southern New EnglandAPA Conference Public Participation and Engagement October 2016 Presented by: Liza Cohen
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- 3. The Levels ofEngagement Public-Open invitation Public-Limited Invitation Public-Engagement Working Group Advisory Committee Coordinating Committee Consultant Team Consulting Firm Lead Client Mayor Adapted from Interaction Institute for Social Change - http://interactioninstitute.org/
- 4. Approaches to Engagement •Street pop-ups • Online comment form • Suggestion box • World Café • Neighbor Circles • Choicework • 21st Century Town Hall • Citizen Panels • Voting • Poll • Focus GroupIndividual Prioritization Collective Prioritization Collective Ideation Individual Ideation Adapted from Interaction Institute for Social Change - http://interactioninstitute.org/
- 5. Public Engagement PlanningGoals Gather input! Identify unknown issues Project visibility Check-ins – “Make Sure We’ve Got It Right”
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- 7. NEWTON COMMUNITY ENGAGEMENT NEWTON-IN-MOTION: A TRANSPORTATION STRATEGYFOR NEWTON & WEST NEWTON SQUARE ENHANCEMENTS PROJECT Rachel Blatt | Urban Designer | City of Newton
- 10. Purpose: Introduce project& gather ideas ENGAGEMENT #1:VisioningWorkshop
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- 12. Additional activities: • 10Pop-up events with short surveys about goals & priorities • Online Wikimapping ENGAGEMENT #1:Activities 600 Points!
- 13. Purpose: Demonstrate completestreets techniques & tactical urbanism approaches to transportation planning, bring awareness to the strategy project ENGAGEMENT#2: Transportation DemonstrationWorkshop
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- 16. ENGAGEMENT #2: Preparation TEAMROLES: Consulting Team: • Developed the proposed layout as part of the as part of the Newton-in-Motion engagement strategy • Calculated material needs and ordered temporary installation materials • Lead the installation of the design Planning Department: • Coordinated with the consulting team and all City departments • Managed community engagement before and during the event • Managed installation, event, and deconstruction • Prepared event materials for community members Department of Public Works: • The traffic engineer reviewed the proposed plans for accuracy and impacts • Provided digital message boards that flashed “temporary traffic change June 9-10” starting a week before the event. • Provided street cleaning in advance of the project and during the deconstruction • Provided crew & equipment for installation and deconstruction (paint sprayer was most helpful for creating temporary green bike lanes) Department of Parks and Recreation: • Provided crew and equipment for installation and deconstruction (water truck w/ power washer was most helpful for deconstruction) Police: • Provided directed patrols and details during installation and deconstruction • Essential to provide a safe working environment in the roadway in the middle of the night • Provided on-call support should anything have gone wrong during the event ADDITIONAL COORDINATION: Fire Department: • Team made the fire department aware of the demonstration and invited them to do a test run of the layout with their largest vehicle (successfully made the turns) MBTA (operates bus routes through the site) • Team made the MBTA aware of the event, and the reconfiguration. MassDOT (owns a bridge that we were utilizing in the site) • Team had had previous conversations about possibly restriping the bridge in the future. In advance of the event, the team made MassDOT aware of the event. MassDOT allowed the temporary restriping without a permit.
- 17. DATACOLLECTION 94% 6% Positive or NegativeReaction to the Demonstration Workshop? Positive Negative
- 18. Purpose: Explore draftstrategies and get public feedback ENGAGEMENT 3: DraftStrategies
- 21. Purpose: Introduce theproject and collect input on what to consider ENGAGEMENT #1: Ideas &Opportunities
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- 24. Purpose: Present conceptlayouts and receive feedback ENGAGEMENT #2: ReviewingConcepts
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- 27. Strategies forSuccess Gowhere the people are Do outreach in advance • Posters & Postcards • CityWebsite • Email Lists • Networking &Word of Mouth Make meetings kid friendly • Coloring & QuietToys • Bubbles • Snacks Replicate in-person activities online Be organized • Set up a meeting kit • Have event summaries for staff and volunteers Remember to engage with internal team too Collect demographics Collect input/feedback and report back
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- 30. EASTON DOWNTOWN PARKINGSTUDY Development and a parking squeeze in North Easton Village
- 31. PARKING STUDY GOALS Understand the Town’s role in the current and future parking situation by: – Assessing how many parking spaces exist today and how they are used – Maximizing efficiency of the current parking system – Planning for future development – Meeting parking need in a way that strengthens the historic character of North Easton Village
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- 36. PUBLIC RECEPTION Created abuzz Attracted walk- ups Wished it lasted longer LESSONS LEARNED Be noticed Create a buzz in real time Go to the people! Where do people wait?? Twice is nice
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- 40. HOW DID YOUARRIVE? ROUTE MAPPING
- 41. WHAT WORKS? WHATDOESN’T WORK?
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- 44. INFORMATIONAL/EDUCATIONAL EXHIBIT Whatare complete streets?
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- 48. WE COVERED THECITY WITH ADS Digital Billboards: 4 Placements: 640 Local papers: 5
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- 50. Access Affordability Equity Experiential Quality Govenance+ Decision- Health Innovation+ Technology Miscellaneous Reliability Resiliency Safety Sustainability- Climate Sustainability+ Resiliency Quality - Comfort93 25 19 313 27 2 39 1 222 21 37 20 41 Transit 826 311 120 296 163 9 211 9 724 51 124 117 168 Governance - Operations 92 48 65 106 220 4 20 3 64 16 64 44 60 Driving 158 25 21 58 66 5 114 7 64 6 70 93 99 Walk 109 2 11 54 20 8 25 3 4 2 54 22 24 Infrastructure 229 2 14 33 26 1 43 29 10 44 16 26 Convenience 642 39 33 32 24 56 2 490 4 28 21 25 Bike 244 6 13 27 13 6 13 7 2 1 128 27 28 Safety 125 2 7 27 11 3 5 13 231 8 8 Customer Service 3 3 4 24 4 2 1 18 32 0 Information - Data Sharing 11 3 1 19 8 80 1 45 7 0 Place 154 9 12 19 13 6 7 4 23 1 6 7 8 Economy 32 272 30 13 29 2 10 5 10 3 2 10 13 Innovation 32 2 12 5 1 300 3 20 3 7 55 58 Demographics 84 56 38 9 11 3 7 2 13 24 5 5 Connectivity 795 19 33 8 15 3 17 2 54 1 14 14 15 Financing 11 69 18 6 73 2 2 12 2 20 20 Environment 22 1 3 3 10 24 3 6 2 130 136 Ferry - Boat 49 1 3 13 2 2 4 Disability 77 9 5 2 1 2 2 6 0 Diversity 46 23 93 2 3 3 1 4 1 5 1 2 Health 5 1 1 1 19 1 3 10 10 Olympics 4 2 1 14 1 7 15 15 Emergency Preparedness 6 3 2 2 14 1 5 19 QUESTION CAMPAIGN RESULTS
- 51. NelsonNygaard Consulting Associates,Inc. 51 PRIVATE EMPLOYER: VISIONING BREAKFAST
- 52. NelsonNygaard Consulting Associates,Inc. 52 MULTIPLE WAYS TO COLLECT INPUT
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- 55. 55 PROVIDE INFORMATION (ANDUSE BIG VEHICLES!)
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- 57. NELSONNYGAARD CONSULTING ASSOCIATES© 2015 Liza Cohen 617-521-9404 [email protected] Thank You!
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- #18 Word Safe 18 Pedestrian 12 Crosswalk 13 Bike Lane 11 Clear 3 Focus 2 Visible 2 Public 6 Help 5 Bike 24 Drive 4 Walk 21 Total
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- #51 Jason