Training And Development Of Employees.
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The document discusses the importance of training and development for employees, emphasizing its role in enhancing performance, skills, and job satisfaction. It outlines various training methods, such as on-the-job training, mentoring, and off-the-job training, along with their advantages and disadvantages. Additionally, it highlights the direct impact of effective training on company performance and the competitive advantage gained by investing in employee development.
Training And Development Of Employees.
- 1. Training And Development Of Employees.
- 2. Presented By: Aum-E-Haniya Tahira Khatoon Tamazur Bibi Faculty of Pharmacy, FUUAST
- 3. Training And Development Of Employees “Training & Development is any attempt to improve current or future employee performance by increasing an employee's ability to perform through learning, usually by changing the employee's attitude or increasing his or her skills and knowledge.” • Training can be introduced as a process of assisting a person for enhancing his efficiency and effectiveness to a particular work area by getting more knowledge and practices. It is also important to establish specific skills, abilities and knowledge to an employee.
- 4. Typical Topics of Employee Training Communications: • The increasing diversity of today's workforce brings a wide variety of language and customs. Computer Skills • Computer skills are becoming a necessity for conducting administrative and office tasks. Customer Service • Increased competition in today's global marketplace makes it critical that employees understand and meet the needs of customers.
- 5. Safety • Safety training is critical where working with heavy equipment , hazardous chemicals, repetitive activities etc but can also be useful for practical advice for avoiding assaults etc. Ethics • Today's society has increasing expectations about corporate social responsibility. Also, today's diverse workforce brings a wide variety of values and morals to the workplace. Human Relation • The increased stresses of today's workplace can include misunderstandings and conflict. Training can people to get along in the workplace
- 6. What China Gorman Thinks About T&D?? •Employee training and development programs directly impact your bottom line. According to China Gorman, CEO at Great Places to Work said, “As companies grow and the war for talent intensifies, it is increasingly important that training and development programs are not only competitive, but are supporting the organization on its defined strategic path.” •In their Predictions for 2015, Bersin by Deloitte said, “Organizations with high- impact learning delivered profit growth three times greater than their competitors. Why is this? Simply put—if you can keep your employees current and skilled, you can evolve and perform better than your competitors.”
- 7. General Benefits from Employee Training and Development • Increased job satisfaction and morale among employees • Increased employee motivation. • Increased efficiencies in processes, resulting in financial gain. • Increased capacity to adopt new technologies and methods. • Increased innovation in strategies and products. • Reduced employee turnover. • Enhanced company image, e.g., conducting ethics training (not a good reason for ethics training!) • Risk management, e.g. diversity training. • Improved speed to competency.
- 8. Types Of Trainings • Job Rotations • Mentoring • Coaching • Job Instruction Techniques On The Job Trainings • Vestibule Training • Lectures Method • Conference or Seminar Method • Internship or Apprenticeship Trainings • Role Play • Film Or Video Presentation Off The Job Trainings
- 9. On The Job Training (OJT) What Is OJT??? Methods by which employees get hands-on experience with Instructions from their supervisor or other trainer, employees are trained at the actual job location. New employees observe the work and then try to imitate.
- 10. On The Job Training (OJT) Advantages The workers learn the job in actual conditions rather than the artificial conditions. It motivates employees to learn. It is less expensive and consumes less time. The training is under the supervision of supervisors who take keen interest in the training programme. The production does not suffer under this method. Disadvantages The training is highly disorganized and haphazard. The supervisor may not be in a position to devote time and hence faulty training may take place. The experienced trainers may not be available. There is a lack of motivation on the part of the trainee to receive training.
- 12. Lectures : • In lecture method one person explains different aspects of a programme. • The technical or special information can be given in a simple way through lecture system. • The audio-visual aids can be used to make the lecture simple and interesting to the trainees. • This method is advantageous when a large number of trainees are to be trained at a time.
- 13. Apprenticeship Training The Apprenticeship Training programme is the combination of on the- job training and the classroom training, wherein the workers earn while learning the skills required for performing the specialized job. Advantages • Earn while learning. • Gaining the real life experience. • Mastering in a particular job field. Disadvantages: • Length of training is predetermined by training institute, cant be changed to accommodate fast learners. •
- 14. Coaching • Under this method, the superior or an experienced staff gives instructions to the workers to perform a job. • It is one-to-one training designed for the workers where they can find answers to their queries through the instructions and demonstrations given by the superior. •
- 15. Mentoring: • This training is given to the managerial level people, wherein the senior or the manager gives instructions to the immediate subordinate to carry out the day to day functioning. • It is again a one-to-one training method, where the manager is considered as a mentor to the subordinate and guides him in the situations of difficulty.
- 16. Job Instructional Trainings (JIT) • Under this training, a trainer designs a step by step training program, wherein the worker is given the instructions to perform the job as required. • Firstly, the overview of the job along with the desired results is explained to the trainee, and then the skills required for the job is demonstrated by the trainer. • Then a worker is allowed to perform the job as per his acquired skills or expertise, and then finally the workers are asked to give their feedback and ask for any query arising out of the training program.
- 17. Job Rotation •Under the job rotation, an employee is often shifted to the other related jobs, with the intention to make him well versed with other job backgrounds. •This helps him to escape the boredom caused by performing the same kind of work again and again and also helps in developing a rapport with other people in the organization.
- 18. Types Of Trainings What Is Off the Job Training? • Under this method, a trainee has to leave his place of work and devote his entire time for training purposes. He does not contribute anything towards production during training. • This type of training may be arranged in the enterprise or may be acquired from specialized institutes imparting such training.
- 19. Off The Job Training: Off The Job Training Simulation Management Games Role Playing Vestibule Training
- 20. Vestibule Training • This type of training is specifically given to the technical staff, office staff and the employees who learn the operations of tools and equipment assembled at a place away from the actual work floor. • This type of training is conducted to give the real feel to the trainees, that they would be experiencing at the actual plant.
- 21. Management Games: • Under this method, the trainees are divided into groups and then they are presented with the simulated marketplace or the situations, wherein they are required to apply their learning and solve the problems accordingly. • Under off-the-job training, the worker concentrates only on the learning of a job and is not accountable for the production.
- 22. Simulation • Under this training, the trainee is required to learn the operations of machines and equipment, that are reasonably designed to look similar to those installed at the actual work floor. • This is one of the most common method of training wherein the worker learns to operate tools and machinery that look alike to those, they would be using in the actual work environment.
- 23. Role Playing • This type of training is essential in case of customer services. • Under this, the trainees assume roles and enact as per the given situations. It is also called as socio-drama or psycho- drama, wherein the employees act as if, they are facing the situation and have to solve it spontaneously without any guidance.
- 24. Outcomes Of T&D of Employees Employee performance is normally looked at in terms of outcomes. ARMSTRONG 2000 Stated that , “It can also be looked at in terms of behavior” KENNY ET AL Stated that: “Performance is measured against the performance standards set by the organization” . TRAINING OUTCOMES : * Information such as facts , technique s &Procedure s that trainees can recall after the training. * Skill that trainees can demonstrate in tests or on job to employees. * Trainee &supervisor satisfaction with the training program. * Change in employees behavior towards beneficial working. * Improvement in individual, group, or company performance.
- 26. Conclusion: Training & development of employees is a necessity for both trainees &trainer ( company) • The trainer (company) would make it's stuff more efficient in this highly competitive world , i.e. employees should know latest trends and technologies for getting progressively high awards • Improvement will be shown in highly profit business.
- 27. Any Question???