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Managerial roles
Managers assume multiple roles to meet the demands of their functions. Henry Mintzberg identified ten common managerial roles divided into three groups: interpersonal, informational, and decisional. The three interpersonal roles are figurehead, leader, and liaison, which are primarily concerned with interpersonal relationships. The three informational roles are disseminator, spokesperson, and monitor, which are primarily concerned with the information aspects of managerial work. The four decisional roles are entrepreneur, disturbance handler, resource allocator, and negotiator, which revolve around making choices.
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Managers assume multiple roles, categorized into interpersonal, informational, and decisional.
Interpersonal roles enhance relationships: Figurehead (ceremonial), Leader (motivation), Liaison (networks).
Informational roles focus on information: Disseminator (sharing info), Spokesperson (communication), Monitor (gathering data).
Decisional roles involve choice-making: Entrepreneur (initiating change), Disturbance Handler, Resource Allocator, Negotiator.
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Managerial roles
- 2. MANAGERIAL ROLES To meetthe many demands of performing their functions, managers assume multiple roles. A role is an organized set of behaviors. Henry Mintzberg has identified ten roles common to the work of all managers. The ten roles are divided into three groups: interpersonal, informational, and decisional.
- 3. INTERPERSONAL CONTACT 1. FIGUREHEAD 2.LEADER 3. LIASION interpersonal contact is one of the most effective ways to reduce prejudice between different group members. Properly managed contact between the groups should reduce problems and lead to better interactions. It seems simple – if one has the opportunity to communicate with others, then one is able to understand and appreciate different points of views involving different ways of life. The three interpersonal roles are primarily concerned with interpersonal relationships
- 4. FIGUREHEAD: The manager performsceremonial and symbolic duties as head of the organization; LEADER: Fosters a proper work atmosphere and motivates and develops subordinates; LIASION: Develops and maintains a network of external contacts to gather information;
- 5. INFORMATION PROCESSING 1. DISSEMINATOR 2.SPOKESPERSON informational roles are primarily concerned with the information aspects of managerial work. The three informational roles are primarily concerned with the information aspects of managerial work. 3. MONITOR
- 6. DISSEMINATOR: transmits factual andvalue based information to subordinates; SPOKESPERSON: communicates to the outside world on performance and policies. MONITOR: gathers internal and external information relevant to the organization;
- 7. DECISION MAKING Managerial rolesthats revolve around making choices. There are four decisional roles 1. ENTREPRENEUR 2. DISTURBANCE HANDLER 3. RESOURCE ALLOCATOR 4. NEGOTIATOR
- 8. ENTREPRENEUR: designs and initiateschange in the organization; DISTURBANCE HANDLER: deals with unexpected events and operational breakdowns; RESOURCE ALLOCATOR: controls and authorizes the use of organizational resources; NEGOTIATOR: participates in negotiation activities with other organizations and individuals.