Infrastruktur Untersee Kabeln
2006
Das Web (SM)
Identität.Netzwerk.Effizienz




                   Thomas N. Burg
                    http://socialware.at
  burgWeine | Interior Design | Online Strategie
    http://burg.        http://oertel.cc   http:/socialware.at
    cx
Social Media in Plain
   English 2008
Social Media Revolution
Wo stehen
  wir?
Video
LinkedIN
Facebook ist dort #2
Women
Frauen in SN
Rückgang E-Mail / IM
Werbung auf SN
Engagment / Wachstum
höchstes Wachstum 55+ und männlich
Online Marketing
ist mehr als Social Media Marketing
schema
open graph     Semantic Markup
microformats
Connected Customer
Social Networks
Tim O'Reilly
Social Media

●Lose gekoppelte
   ● Blogs
   ● YouTube
   ● Foren
   ● IM
●Dicht geknüpfte!
   ●   Facebook
   ●   MySpace
   ●   StudiVZ
   ●   Google +
Jan Schmidt

- Identitätsmanagement
- Beziehungsmanagement
- Informationsmanagement




                           Hans-Bredow-Institut,
                                  Uni Hamburg
Reife (18 Jahre)


● Werkzeug => Apparat
● Nicht nur besser,
sondern neue Konzepte
3te Generation

● Was tun Netzwerke?
 ● Distribution (massenmedial)
 ● Transaktionen - P2P - (Tel, Fax,
   Email, Bestellungen)
 ● Gruppenbildung (Twitter, FB, …)
Wertschöpfung
           UGC
Erfolgreiche Social Media
               Persönlicher
                  Wert


Wert für die
 anderen.


                              Wert für den
                               Anbieter
Kollektiver Wert
(Wissen, Neugier, Spiel, Bricolage)
                 Events
  Video                              Links



 Foto        Soziale Objekte           Text


   Profile                         Music
                    Orte
             Produkte & Brands ?
Organisationaler Wert
Ökosysteme für                Services um die
   weitere                         Daten
Datennutzung

                 Daten


        Geschäftsmodelle um die Daten
Augmented Social Intelligence I
                     Individual




                     Personal
                       Tools
                   that mediate
                    the access
                     between


Group                                                Data
                                     comp. D. Engelbart & Lee Bryant
Augmented Social Intelligence II
                       Conversation




                         Knowledge
                            Trust
                           Social
                          Capital



Visibility                                      Facilitation
NEXTspace
Long Tail



                                                      Qelle: http://www.gamert.nl

Amazon: We sold more books today that didn't sell at all
yesterday than we sold today of all the books that did sell
yesterday
Marketing
The drive to build a market and obtain revenue from the consumer demographic of the long tail
has led businesses to implement a series of long-tail marketing techniques, most of them based on
extensive use of internet technologies. Among the most representative are:

●   New media marketing: The building and managing of social networks and online or virtual
    communities to extend the reach of marketing to the low-frequency, low-intensity consumer in
    a cost effective way, often through blogs, RSS feedsand podcasts.[citation needed]
●   Buzz marketing: The strategic use of word of mouth and transmission of commercial
    information from person to person in an online or real-world environment.
●   Viral marketing: The intentional spreading of marketing messages using preexisting social
    networks, with an emphasis on the casual, non-intentional and low cost, commonly through
    YouTube videos, viral emails and standalonemicrosites.
●   Pay per click and search engine optimization: The marketing of websites on search engines
    such as Google, Yahoo and Bing by focusing on long-tail keywords which have less
    competition.
●   Demand-side platforms/DSPs: Similar to how search engine marketing monetizes the long tail
    of keywords, auction-oriented buying/selling mechanisms are also viable to help monetize the
    long tail of ad impressions available across niche publishers in the display advertising realm.
    Publishers utilize these ad exchange environments, such as Right Media or AdECN, to
    efficiently sell display inventory that might otherwise go unsold through direct sales force
    operations. As a result, by January 2011 between 20-25% of all US ad spending was derived
    from long tail advertisers.[29]
Filter & Attention

●Problem: Information - Overload
●Fakt: Begrenzte Aufmerksamkeit
●Lösung
 ● Crowdsourcing
 ● Weblogs etc.
 ● Soziale Netzwerke
BEZIEH
                               U
                         EMPFE NGgsnetzwe
                               HLUNG       rk
                                     snetzw e
                                           erke




             Quelle: http://www.movinghere.org.
                              uk/



Märkte sind Gespräche
Will it Blend? 2006-




The campaign took off almost instantly. We have definitely felt an impact in sales. Will it
Blend has had an amazing impact to our commercial and our retail products.[13]

Blendtec now sells Will It Blend? merchandise, including a spoof shirt with the slogan "Tom
Dickson is my Homeboy"
Generation C
Content Connection is King?!
AlterAktivität


● Community
● Connectedness
● Collaboration
● Creativity
(Zukünftige) Unterhaltung

It’s going to be fast-paced, bit-sized, and is shifting
from broadcast concepts to bi- or even mulitdirectional
usage patterns


25% of entertainment (or content) will be created and consumed
within peer communites.


                                  Nokia Report, A Glimpse of the Next Episode, 2008
Collaboration

   Platform                            Users


                    Emergen
Distributed            t


                                Network-centric
     Creation

                       Cumulative
Zeit
Internet Marketing
Brands und User
National Schoolboards Association
Friendonomics
Marken & Produkte
Klassisches
 Marketing
B2C2C = Momentum Effect
om ics
       don
F rien
pas
                                                               s al

    B2C vs. B2C+C2C                                         imp ong
                                                                act




●Example: Adidas and EA
    ● $ 1,87-1,19 per purchase intent B2C only
    ● with momentum effect $ 0,40-0,34
      ● 3 times higher value creation
    ● The latter accounts for 75% of the value creation


     ●   What‘s necessary?
         ● Give the users something to share; ..... as a symbol &
           reference point
         ● Brand = persona (emotional level - brand feeling)
         ● Be functionally viral
         ● Conventional communication (Ads, PR)
Ideavirus! Viral Marketing

 ● The platform itself plus communication initiaves
 need to enable the users to do the marketing
 ● Provide a unique benefit
 ● (the app) itself needs to support influencers
 ● Build and maintain a network of influencers
Never Ending Frieding
              Fox Interactive Media, 2007




Why On SNs?
not what social media communities can do for your brand —
but what your brand can do for social media
communities? Advertisers need to start with this
question and work backward to marketing goals. Providing
value to social media communities will be the new cost
to distribute marketing messages in the social
media OS.
                                                                    , Joe
                         http://blogs.mediapost.com/spin/?p=1049   Marchese
Social media marketing is all about learning to
share, contribute and provide value to others
in as many different and complementary ways.
The better you become at doing this, the greater
opportunities to significantly increase your online
visibility, authority and reputation.
                                 Massimo Burgio, SEO Expert
Fazit
● Bereitstellung von teilbaren
Objekten (= Sozialen Objekten,
Momentum Effect)
● Brand (Organistion) als ein
Referenzpunkt
Soziale Objekte

●Fotos
●Videos
●Profile
●Dokumente
●Bücher
●Daten ....
Beispiele
    Wiki   Flickr
Kickstarter
Fazit:
Change
Was tun?
●Business Intelligence 2.0
  ● Zuhören (Buzzmonitor)
  ● Mitmachen (Bereitstellen & Connect)
per Sie
sm Releanz nach Branche
Weiterempfehlung?
Produktinfos
Welcher SM Content?
Fazit was und wie SM
Was tun 2
Monitoring
● Twitsprout (premium inkludiert Mitbewerber -
  beobachtung)
  ○ Starbucks
  ○ thobu


● Ubervu
  (Demo)
  ○ thobu
  ○ burgWeine
     ■ Fanpage
     ■ Stimmung
Vaynerchuck -
there is no such thing as Social Media
Vielen Dank!
 Thomas N. Burg
burg@socialware.at

Marketing im Web (Social Media)

  • 1.
  • 2.
  • 3.
    Das Web (SM) Identität.Netzwerk.Effizienz Thomas N. Burg http://socialware.at burgWeine | Interior Design | Online Strategie http://burg. http://oertel.cc http:/socialware.at cx
  • 4.
    Social Media inPlain English 2008
  • 5.
  • 6.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 20.
    Online Marketing ist mehrals Social Media Marketing
  • 24.
    schema open graph Semantic Markup microformats
  • 29.
  • 30.
  • 31.
  • 32.
    Social Media ●Lose gekoppelte ● Blogs ● YouTube ● Foren ● IM ●Dicht geknüpfte! ● Facebook ● MySpace ● StudiVZ ● Google +
  • 33.
    Jan Schmidt - Identitätsmanagement -Beziehungsmanagement - Informationsmanagement Hans-Bredow-Institut, Uni Hamburg
  • 34.
    Reife (18 Jahre) ●Werkzeug => Apparat ● Nicht nur besser, sondern neue Konzepte
  • 35.
    3te Generation ● Wastun Netzwerke? ● Distribution (massenmedial) ● Transaktionen - P2P - (Tel, Fax, Email, Bestellungen) ● Gruppenbildung (Twitter, FB, …)
  • 36.
  • 37.
    Erfolgreiche Social Media Persönlicher Wert Wert für die anderen. Wert für den Anbieter
  • 38.
    Kollektiver Wert (Wissen, Neugier,Spiel, Bricolage) Events Video Links Foto Soziale Objekte Text Profile Music Orte Produkte & Brands ?
  • 39.
    Organisationaler Wert Ökosysteme für Services um die weitere Daten Datennutzung Daten Geschäftsmodelle um die Daten
  • 40.
    Augmented Social IntelligenceI Individual Personal Tools that mediate the access between Group Data comp. D. Engelbart & Lee Bryant
  • 41.
    Augmented Social IntelligenceII Conversation Knowledge Trust Social Capital Visibility Facilitation
  • 42.
  • 43.
    Long Tail Qelle: http://www.gamert.nl Amazon: We sold more books today that didn't sell at all yesterday than we sold today of all the books that did sell yesterday
  • 44.
    Marketing The drive tobuild a market and obtain revenue from the consumer demographic of the long tail has led businesses to implement a series of long-tail marketing techniques, most of them based on extensive use of internet technologies. Among the most representative are: ● New media marketing: The building and managing of social networks and online or virtual communities to extend the reach of marketing to the low-frequency, low-intensity consumer in a cost effective way, often through blogs, RSS feedsand podcasts.[citation needed] ● Buzz marketing: The strategic use of word of mouth and transmission of commercial information from person to person in an online or real-world environment. ● Viral marketing: The intentional spreading of marketing messages using preexisting social networks, with an emphasis on the casual, non-intentional and low cost, commonly through YouTube videos, viral emails and standalonemicrosites. ● Pay per click and search engine optimization: The marketing of websites on search engines such as Google, Yahoo and Bing by focusing on long-tail keywords which have less competition. ● Demand-side platforms/DSPs: Similar to how search engine marketing monetizes the long tail of keywords, auction-oriented buying/selling mechanisms are also viable to help monetize the long tail of ad impressions available across niche publishers in the display advertising realm. Publishers utilize these ad exchange environments, such as Right Media or AdECN, to efficiently sell display inventory that might otherwise go unsold through direct sales force operations. As a result, by January 2011 between 20-25% of all US ad spending was derived from long tail advertisers.[29]
  • 45.
    Filter & Attention ●Problem:Information - Overload ●Fakt: Begrenzte Aufmerksamkeit ●Lösung ● Crowdsourcing ● Weblogs etc. ● Soziale Netzwerke
  • 46.
    BEZIEH U EMPFE NGgsnetzwe HLUNG rk snetzw e erke Quelle: http://www.movinghere.org. uk/ Märkte sind Gespräche
  • 47.
    Will it Blend?2006- The campaign took off almost instantly. We have definitely felt an impact in sales. Will it Blend has had an amazing impact to our commercial and our retail products.[13] Blendtec now sells Will It Blend? merchandise, including a spoof shirt with the slogan "Tom Dickson is my Homeboy"
  • 48.
  • 49.
  • 50.
    (Zukünftige) Unterhaltung It’s goingto be fast-paced, bit-sized, and is shifting from broadcast concepts to bi- or even mulitdirectional usage patterns 25% of entertainment (or content) will be created and consumed within peer communites. Nokia Report, A Glimpse of the Next Episode, 2008
  • 51.
    Collaboration Platform Users Emergen Distributed t Network-centric Creation Cumulative
  • 52.
  • 53.
  • 54.
  • 55.
  • 56.
  • 57.
  • 58.
  • 59.
  • 60.
    om ics don F rien
  • 61.
    pas s al B2C vs. B2C+C2C imp ong act ●Example: Adidas and EA ● $ 1,87-1,19 per purchase intent B2C only ● with momentum effect $ 0,40-0,34 ● 3 times higher value creation ● The latter accounts for 75% of the value creation ● What‘s necessary? ● Give the users something to share; ..... as a symbol & reference point ● Brand = persona (emotional level - brand feeling) ● Be functionally viral ● Conventional communication (Ads, PR)
  • 62.
    Ideavirus! Viral Marketing ● The platform itself plus communication initiaves need to enable the users to do the marketing ● Provide a unique benefit ● (the app) itself needs to support influencers ● Build and maintain a network of influencers
  • 63.
    Never Ending Frieding Fox Interactive Media, 2007 Why On SNs?
  • 64.
    not what socialmedia communities can do for your brand — but what your brand can do for social media communities? Advertisers need to start with this question and work backward to marketing goals. Providing value to social media communities will be the new cost to distribute marketing messages in the social media OS. , Joe http://blogs.mediapost.com/spin/?p=1049 Marchese
  • 65.
    Social media marketingis all about learning to share, contribute and provide value to others in as many different and complementary ways. The better you become at doing this, the greater opportunities to significantly increase your online visibility, authority and reputation. Massimo Burgio, SEO Expert
  • 66.
    Fazit ● Bereitstellung vonteilbaren Objekten (= Sozialen Objekten, Momentum Effect) ● Brand (Organistion) als ein Referenzpunkt
  • 67.
  • 68.
    Beispiele Wiki Flickr
  • 72.
  • 73.
  • 74.
    Was tun? ●Business Intelligence2.0 ● Zuhören (Buzzmonitor) ● Mitmachen (Bereitstellen & Connect)
  • 75.
  • 76.
  • 77.
  • 78.
  • 79.
  • 80.
  • 82.
  • 83.
    Monitoring ● Twitsprout (premiuminkludiert Mitbewerber - beobachtung) ○ Starbucks ○ thobu ● Ubervu (Demo) ○ thobu ○ burgWeine ■ Fanpage ■ Stimmung
  • 84.
    Vaynerchuck - there isno such thing as Social Media
  • 85.