Matthewtorbitresume

Matthewtorbitresume

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  Matthew Torbit 619-840-3979 E-mail: [email protected] SUMMARYOF QUALIFICATIONS • Strong analytical, technical, and organizational skills. • Excellent Networking abilities with emphasis on rapid problem solving. • Ability to function successfully in a team or independently. • Perceptive and receptive when interacting with all levels of management. • Excellent oral and written communication skills. • Ability to learn quickly and harness knowledge for future reference. TECHNICAL SKILLS Certified: MCSE, A+, Network+ Fully proficient: Windows 95-10, Windows Server NT-2012, Exchange 2000-2013, Hyper-v 2008- 2012, SQL 2000-2014, VMWare 3-6 ESXi, Citrix Xen Desktop and Server, Nimble SAN, EqualLogic SAN, NAS, ERPMRP Systems, Accounting Systems, CRM Systems, Anti-Virus Systems, POS Systems, RMM Systems, Mac OS, Phone Systems, VOIP Systems. IT Manager for: physicalvirtual environments including: legal firms, manufacturing firms, construction companies, financial institutions, hospitality, software companies, and MSPs. PROFESSIONAL EXPERIENCE TRG Networking August 2015-Present Project ManagerSenior Engineer New York, New York • Manage multiple projects that require documentation, design, and implementation while following best practices • Delegate responsibilities to system engineers based on their specific skill set to produce superior products that are on-time and under budget. • Manage engineer’s schedules, tasks, and provide management guidance to the team to achieve the best possible results. • Salvage companies that had been neglected or poorly designed by providing them with a superior product, timely delivery, and fully vetted new environments. • Demonstrate to clients that the infrastructure and policies of the company were being changed and permanently fixed. • Meet with clients and end users to formulate project plans to customize a solution that would greatly improve business operations • Develop policies, procedures, and best practices on implementing new network environments and infrastructure. • Work directly with Datacenter Manager to achieve higher standards of product deployment and security practices such as PCI and HIPPA compliance • Nurture clients and bring them new stable infrastructures that were fortified with better monitoring, backup solutions, and security policies. Strategic Legal Solutions August 2014- August 2015 IT ManagerInfrastructure Engineer New York, New York • Develop, implement, and maintain new VMWare infrastructure for corporate and eDiscovery networks
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  • Project Manageand assign responsibilities to techs for the migration to a new front office (Microsoft CRM) and back office (Microsoft Great Plains) systems • Design a disaster recovery plan and business continuity Colo in Amherst Massachusetts • Manage data for eDiscovery lawsuits for multimillion court cases with hundreds of lawyers where servers had to maintain a 99.9% uptime rating. • Provide guidance for the installation of new Microsoft 2012 domain controllers, file servers, and terminal servers with emphasis on security. • Delegate responsibilities to junior engineers for projects and tasks that needed to be accomplished. • Document policy and procedures for corporate network and eDiscovery network • Respond, take ownership, and fix issues when lower levels of support could not resolve • Develop relationships with different vendors to run POC’s on different products before purchase of software or hardware Cloud9RealTime November 2013-July 2014 Senior Systems Administrator San Diego, California • Manage over 2000 virtual servers and 70 physical servers in VMWare infrastructure with multiple SANs and second Colo in Houston. • Delegate tasks and responsibilities to level 1,2,3 support based on type and severity of issues. • Assist in budging new infrastructure purchases and fully test new solutions before acquisition of services. • Negotiate contracts and SLA from multiple vendors for the companies present and future needs. • Troubleshoot software and hardware issues that tech support levels 1-3 could not resolve. • Assist in moving operations from one Data Center to another in order to decrease footprint • Monitor VMWare infrastructure including Hosts, Clusters, and Data Stores. • Resolve any IIS issues if the client was accessing the “cloud” by website or by RDP • Clean server or have the machine restored from backup if it became infected by a virus like “cryptolocker” or hyjackware • Run system analysis on servers, hosts, SAN, to plan infrastructure growth • Maintain a fluid pipeline of information from department to department on scheduled maintenance, upgrades, and future implementations • Develop systems and policies for delivering the best possible solution to the client while maintaining SLA agreements Pacific IT Consultants April 2008 – November 2013 IT Consultant San Diego, California • Manage law firms with anywhere between 10 to 250 users with multiple locations and multiple network segments • Implement software including PC Law, Lexus Nexus, Martin Deans, Dictation software, and case management software • Project Manage the installation for Windows based network infrastructures from beginning to end • Provide, configure, and implemented firewalls, switches, and BDR systems • Set up users with permissions, roaming profiles, passwords, and VPNs. • Implement new VOIP systems at law firms including programing the phones, setting up the interface, and verifying the line conditions • Control and monitor daily interactions of IT staff and end users so that all issues are resolved in a quick and timely manner. • Maintained and controlled over 20 networks that need to be up 99.9% of time • Manage techs for new installations of software updates, hardware replacements, and escalate any severe issues to Dell or Microsoft • Maintain accurate records for all clients, keep team on track for system projects, and follow through with every issue until it has been 100% completely resolved
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  • Support othertechs in long term and short term projects which include new systems, new databases, and entirely new networks Colorescience August 2005-April 2012 Manager of Information Technology San Diego, California • Manage the implementation of a new Ecommerce website with vendors while coordinating with all Department Heads to obtain the best results. • Project Manage the implementation of new ERP/MRP software that maintains the entire companies financial and manufacturing operations • Work with vendors to determine which ERP/MRP software would work best for the company during POCs (Proof of Concept) tests. • Work alongside all Department Heads to provide IT solutions to drive sales and marketing ads. • Asset and provide guidance to team for the migrations of financial and manufacturing history of the company from old system to new ERP/MRP system. • Set budget for department, make sure budget is maintained, and that resources are allocated appropriately. • Set up new systems including servers, disaster recovery, PC’s, Laptops, encryption, and peripherals • Allocate resources for projects, departments, consultants, users, and sales reps as needed • Negotiate contracts with Vendors and outside consultants for different projects Mathsoft Engineering October 2002-February 2005 IT Support Manager Boston, Massachusetts • Coordinate resolutions of problems between different departments from tech support, quality assurance, and programmers • Ghost and re-image machines for the different lab environments while testing and configuring PC’s with the latest patches and upgrades. • Troubleshoot problems with NIC Cards, Video Cards, Tape Drives, CD Drives, Back-up Systems, Off-line files, and software issues • Maintain pipeline of information between departments so that bugs are tracked, tested, and go through quality assurance for complete resolution. • Configure Windows 2000/2003 with Group Policy, Active Directory, and Organizational Units to test issues with different software packages. • Set baseline performance data to monitor system problems and network traffic. • Build new servers workstations for our QA lab to test new software applications. Nine Zero Hotel April 2002-September 2002 Network Administrator Boston, Massachusetts • Planned, maintained, and managed all aspects of a Windows 2000 network infrastructure with over one hundred users and six interfaces. • Implemented software upgrades, security updates, and performed system maintenance according to corporate standards. • Delegated and enforced user names, passwords, NTFS permissions, and GPO’s using Active Directory. • Maintained 24/7 support for hardware, software, and performed system and software audits to ensure that hardware and software assurance were maintained. • Project managed the purchase, placement, and configuration of all software and hardware in the hotel. • Configured, managed, and maintained DNS, DHCP, and WINS for the core network infrastructure. • Functioned as the Help Desk Technician; responsible for resolving all user problems with Microsoft 95, 98, 2000, XP, Outlook 2000, Office 2000, Adobe Acrobat 5.0, and I.E. 6.0. • Wrote complex queries and reports using Marketvision 4.0 by creating prompts, qualifiers, and direct inserts for database management.
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  EDUCATION Boston University, Boston,MA MCSE 2003 A+Network+ August 2003-August 2004 University of Maryland, College Park, MD B.S. Criminology Fall 1995 - April 2000