Jon Boyes
Employability and Graduate Development
HR SPOT
www.hrspot.co.in | www.onlinehrspot.com
Kolkata | Bhubaneswar | Online
Best HR Practice Award
Best HR Practice Award
Best HR Practice Award
Special Achievement Award
Star Greenbelt of East (Six Sigma)
Best HR Professional Award
HR Champion Award
AWARDS & ACCOLADES
ISO 9001:2015 Certified Company
www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards
HR Analytics
HUMAN RESOURCE MANAGEMENT
HR ANALYTICS
www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards
HR Analytics
HR Metrics
Training & Development
Metrics
www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards
HR Analytics
Purpose :
This metric determines the cost of employee training including the travel costs, course fees,
time spent etc.
Formula :
TRAINING COST PER EMPLOYEE
Example :
Total Training cost
No of employees
Training Cost per employee =
Purpose Cost
Training Fee 15000
Venue Cost 5000
Travel cost 5000
Food cost 4000
Total Cost 29000
Total Training Cost = 29000
No of Employees = 20*
Training Cost per employee =
29000/20
= Rs. 1450 per employee
*average emp strength for the period
www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards
HR Analytics
Purpose :
It helps to determine if "right" type of training is getting offered, the best delivery medium is
being used, or opportunity has been effectively communicated or not.
Formula :
TRAINING PARTICIPATION RATE
Example :
No of Employee Participated
No of Employees NominatedTraining Participation Rate = x 100
Batch No of eligible emp No of emp
participated
Participation rate
001 10 8 8/10*100 = 80%
002 12 7 7/12*100 = 58%
003 15 11 11/15*100 = 73%
Total TP Rate 37 26 26/37*100 = 70%
www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards
HR Analytics
Purpose :
ROI can be determined based on amount spend for training with before & after results of
productivity.
Formula :
TRAINING RETURN ON INVESTMENT (ROI)
Example :
Cost of Employee Training
Value of Increased Performance
Training ROI = x 100
Avg No of
Emp
Avg
Performance
Turnover
Avg Training
cost
Avg Per head
Performance
turnover
Avg Per head
training cost
Past 25 1000000 35000 40000 1400
Current 25 1100000 45000 44000 1800
Past Vs
Current
100000
increased
10000
increased
4000
increased 400 increased
www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards
HR Analytics
Purpose :
Training needs analysis (TNA) is a method of identifying the skills gaps of learners that are
stopping them from effectively performing and excelling in their roles.
TRAINING NEED ANALYSIS
 Organizational Analysis
 Person Analysis
 Work analysis / Task Analysis
 Performance Analysis
 Content Analysis
 Training Suitability Analysis
 Cost-Benefit Analysis
 Direct observation
 Questionnaires
 Consultation with persons in key
positions
 Interviews
 Assessments/surveys
 Records & report studies
 Work samples
Types Techniques
www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards
HR Analytics
Organizational
Support
Organizational
Analysis
Requirements
Analysis
Job Analysis Person Analysis
Establish relationship
with top
management
Specify goals Define the target
job
Analyze task and
knowledge, skills
& abilities (KSA)
Develop
performance
indicators
Establish relationship
with organizational
members
Determine
training climate
Choose needs
analysis method
Develop tasks Determine KSA
gaps in target
population
Form Project / liaison
team
Identify external
& legal
constraints
Determine
Participants
Form task cluster Determine
approach to
resolve gaps
Determine point
of contact
Anticipate
problems
Determine
relevant KSAs &
tasks
Develop KSAs
Develop a
protocol
Link relevant KSAs
to tasks
www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards
HR Analytics
GAPANALYSIS
Goal 1
Goal 2
Goal 3
Goal 4
• The GAP analysis is used to identify strategic and operational gaps in performance.
• It analyses the Gap between the current capabilities of a company and its future
development.
Current
State
Future
State
www.hrspot.co.in | ISO Certified | Winner of 8 Service Excellence Awards
HR Analytics
Current state Future State GAP Action to
Choose GAP
WHAT What Happen? What should it
look like?
What is different? What will be
done to address
the gap?
WHERE Where is the
confusion
Where will it
change?
Where will it be
different?
Where will it be
addressed?
WHEN When is it done? When will it
change?
When are the
differences
needed?
When will it be
addressed?
WHO Who does the
work?
Who will do this? Who will identify
& validate the
gap?
Who will make
the decision &
complete it?
HOW How is it
sequenced?
How will it be
timed &
resourced?
How will the gaps
be improved?
How will it be
rolled out?
www.hrspot.co.in/www.onlinehrspot.com
Registered Office | 146 Bacharpara Road
No-2, Thakurpukur
Kolkata, West Bengal-700063
Kolkata | Bhubaneswar | Online
 +91-8335844414 | +91-8479908067
 knowledge@hrspot.co.in | campus@hrspot.co.in

Metric on Training & Development

  • 1.
    Jon Boyes Employability andGraduate Development HR SPOT www.hrspot.co.in | www.onlinehrspot.com Kolkata | Bhubaneswar | Online Best HR Practice Award Best HR Practice Award Best HR Practice Award Special Achievement Award Star Greenbelt of East (Six Sigma) Best HR Professional Award HR Champion Award AWARDS & ACCOLADES ISO 9001:2015 Certified Company
  • 2.
    www.hrspot.co.in | ISOCertified | Winner of 8 Service Excellence Awards HR Analytics HUMAN RESOURCE MANAGEMENT HR ANALYTICS
  • 3.
    www.hrspot.co.in | ISOCertified | Winner of 8 Service Excellence Awards HR Analytics HR Metrics Training & Development Metrics
  • 4.
    www.hrspot.co.in | ISOCertified | Winner of 8 Service Excellence Awards HR Analytics Purpose : This metric determines the cost of employee training including the travel costs, course fees, time spent etc. Formula : TRAINING COST PER EMPLOYEE Example : Total Training cost No of employees Training Cost per employee = Purpose Cost Training Fee 15000 Venue Cost 5000 Travel cost 5000 Food cost 4000 Total Cost 29000 Total Training Cost = 29000 No of Employees = 20* Training Cost per employee = 29000/20 = Rs. 1450 per employee *average emp strength for the period
  • 5.
    www.hrspot.co.in | ISOCertified | Winner of 8 Service Excellence Awards HR Analytics Purpose : It helps to determine if "right" type of training is getting offered, the best delivery medium is being used, or opportunity has been effectively communicated or not. Formula : TRAINING PARTICIPATION RATE Example : No of Employee Participated No of Employees NominatedTraining Participation Rate = x 100 Batch No of eligible emp No of emp participated Participation rate 001 10 8 8/10*100 = 80% 002 12 7 7/12*100 = 58% 003 15 11 11/15*100 = 73% Total TP Rate 37 26 26/37*100 = 70%
  • 6.
    www.hrspot.co.in | ISOCertified | Winner of 8 Service Excellence Awards HR Analytics Purpose : ROI can be determined based on amount spend for training with before & after results of productivity. Formula : TRAINING RETURN ON INVESTMENT (ROI) Example : Cost of Employee Training Value of Increased Performance Training ROI = x 100 Avg No of Emp Avg Performance Turnover Avg Training cost Avg Per head Performance turnover Avg Per head training cost Past 25 1000000 35000 40000 1400 Current 25 1100000 45000 44000 1800 Past Vs Current 100000 increased 10000 increased 4000 increased 400 increased
  • 7.
    www.hrspot.co.in | ISOCertified | Winner of 8 Service Excellence Awards HR Analytics Purpose : Training needs analysis (TNA) is a method of identifying the skills gaps of learners that are stopping them from effectively performing and excelling in their roles. TRAINING NEED ANALYSIS  Organizational Analysis  Person Analysis  Work analysis / Task Analysis  Performance Analysis  Content Analysis  Training Suitability Analysis  Cost-Benefit Analysis  Direct observation  Questionnaires  Consultation with persons in key positions  Interviews  Assessments/surveys  Records & report studies  Work samples Types Techniques
  • 8.
    www.hrspot.co.in | ISOCertified | Winner of 8 Service Excellence Awards HR Analytics Organizational Support Organizational Analysis Requirements Analysis Job Analysis Person Analysis Establish relationship with top management Specify goals Define the target job Analyze task and knowledge, skills & abilities (KSA) Develop performance indicators Establish relationship with organizational members Determine training climate Choose needs analysis method Develop tasks Determine KSA gaps in target population Form Project / liaison team Identify external & legal constraints Determine Participants Form task cluster Determine approach to resolve gaps Determine point of contact Anticipate problems Determine relevant KSAs & tasks Develop KSAs Develop a protocol Link relevant KSAs to tasks
  • 9.
    www.hrspot.co.in | ISOCertified | Winner of 8 Service Excellence Awards HR Analytics GAPANALYSIS Goal 1 Goal 2 Goal 3 Goal 4 • The GAP analysis is used to identify strategic and operational gaps in performance. • It analyses the Gap between the current capabilities of a company and its future development. Current State Future State
  • 10.
    www.hrspot.co.in | ISOCertified | Winner of 8 Service Excellence Awards HR Analytics Current state Future State GAP Action to Choose GAP WHAT What Happen? What should it look like? What is different? What will be done to address the gap? WHERE Where is the confusion Where will it change? Where will it be different? Where will it be addressed? WHEN When is it done? When will it change? When are the differences needed? When will it be addressed? WHO Who does the work? Who will do this? Who will identify & validate the gap? Who will make the decision & complete it? HOW How is it sequenced? How will it be timed & resourced? How will the gaps be improved? How will it be rolled out?
  • 11.
    www.hrspot.co.in/www.onlinehrspot.com Registered Office |146 Bacharpara Road No-2, Thakurpukur Kolkata, West Bengal-700063 Kolkata | Bhubaneswar | Online  +91-8335844414 | +91-8479908067  [email protected] | [email protected]