Mis

Mis

• 1.
  Management Information Systems TransactionProcessing Management Information Systems (TPS) Systems (MIS) – Support operation – Provide decision- – Management and making support for control routine, structured – Routine, normal decisions operations – Closely linked to and fed by TPS Dr.N.M.Mishra 1
• 2.
  Management Information Systems •Terminology Confusion – MIS = the study of information technology in business settings – But, MIS is also term to refer to class of systems used to support operational and tactical decisionmaking Dr.N.M.Mishra 2
• 3.
  A Model forProblem Solving • Decision Making Phase – Intelligence gathering – Design – Choice • Implementation • Monitoring Dr.N.M.Mishra 3
• 4.
  Decision Making • Astep in problem solving • Intelligence gathering – Definition of problem – Data gathered on scope – Constraints identified • Design phase – Alternatives identified and assessed • Choice – Selection of an alternative Dr.N.M.Mishra 4
• 5.
  Structured vs. Unstructured Problems • Structured problems lend themselves to programmed decisions – The implication is that a repeatable process can be employed and these can be automated • Unstructured problems require unprogrammed decisions Dr.N.M.Mishra 5
• 6.
  Unstructured Problems • Canbe addressed (or partially addressed) with Decision Support Systems Dr.N.M.Mishra 6
• 7.
  Structured Problems • Canbe addressed by an MIS • Three decision models or techniques – Optimization • Find the best solution – Satisficing • Find a solution which meets certain criteria – Heuristics • Rule-based solution generation Dr.N.M.Mishra 7
• 8.
  Goals of anMIS • Provide managers with information • Regular, routine operations • Control, organize and plan better Dr.N.M.Mishra 8
• 9.
  Typical Inputs andOutputs • Inputs: Information from the TPS • Outputs: hard and softcopy reports – Scheduled reports – On-demand reports – Key-indicator (business fundamentals) – Exception reports Dr.N.M.Mishra 9
• 10.
  Functional Perspectives ofMIS • Financial MIS – Will integrate information from multiple sources – Functions • Costing • P&L reporting • Auditing • Funds management Dr.N.M.Mishra 10
• 11.
  Functional Perspectives ofMIS • Manufacturing – Design and Engineering – Master Production Scheduling – Inventory Control – Materials Planning – Manufacturing and Process Control – Quality Control Dr.N.M.Mishra 11
• 12.
  Functional Perspectives ofMIS • Marketing – Market research • Web-based market research – Pricing Dr.N.M.Mishra 12
• 13.
  Functional Perspectives ofMIS • Transportation and Logistics – Route and schedule optimization • Human Resources • Accounting Dr.N.M.Mishra 13
• 14.
  Decision Support Systems •Used for unstructured problems • Characteristics – Data from multiple sources internal and external to organization – Presentation flexibility – Simulation and what-if capability – Support for multiple decision approaches – Statistical analysis Dr.N.M.Mishra 14
• 15.
  Components of aDSS • Model management software – Provides a variety of solution models • Financial, statistical, graphical, project management • Dialogue Manager – Allows user interaction with DSS Dr.N.M.Mishra 15
• 16.
  Group Decision Making Systems • Very interesting field • How can information technology improve how decisions are made by groups? Dr.N.M.Mishra 16
• 17.
  Group Decision Making Systems • Applications – Where time is critical – Where participants are geographically dispersed – Where authority obstructs communication – Military – Business – Government Dr.N.M.Mishra 17
• 18.
  Group Decision Making Systems • Common characteristics – Meeting moderation/facilitation – Signed and anonymous comments – Structured deliberations • Presentation period • Comment period • Automated collation of comments • “Voting” • Face-to-face and remote Dr.N.M.Mishra 18
• 19.
  Executive Information Systems •What information does a chief executive of board member require? Dr.N.M.Mishra 19
• 20.
  Executive Information Systems •High level with drill down • Key business and industry data • Structured and unstructured information – Structured: MTD orders – Unstructured: Industry newsfeed • Graphical Dr.N.M.Mishra 20