Mobile Solutions ChallengingopportunitiesSimon Kibsgård, consultant at CreunaMobile business and development
NOTE For Slideshare users:This is an edited version of the presentation held for Google Technology User Group meetup in Århus February 10th 2010Numbers and user trends are moved to the back of the presentation, since this is material from my m-commerce presentation.
AgendaDoing mobile businessMobile business evolution: What’s hype and what’s business?Different solutions and audiences means different platforms and technologiesGoing technicalLearnings and toolboxThe future at presentThe Numbers and the usersMobile in numbers + forecastsWhat users do?What’s driving the market?
Hype AND/Or BusinessNot everyone needs an iPhone AppAt least not the ones without an iPhoneStill: The medium is the message (Marshall McLuhan)A lot of people request context aware personal servicesMobile is personal (id), media for entertainment and services, billing applicable and always on and onlineThis means business (be it via apps, SMS, web etc.)
CONSIDER YOUR MOBILE COMMUNICATION MIXSolutionAudiencePlatformTechnologyCampaignDialogueApplicationServiceShopEverybodyThe YoungThe ProfessionalWomenMobileDesktopFeedTrue MultichannelSMSApplicationTwitter / other social networkWidgetMobile WebBluetoothAugmented RealityBarcodesLBS
New Sales channel by application6Arla mobile cookbook: Thinking ApplicationalThinking ApplicationalWeb Application
A new sales channel for traditionalproductsFind local resourcesDocument the accidentSubmit claim…and it’s a flashlight!7Nationwide Mutual Insurance: Application as a differentiator
Julekalender8A creuniancreativeconceptonviraladscollectingleads for sale
Coupons75 % of smartphone users are positive towards receiving mobile coupons for offline buysA coupon can be intertainment in itselfA coupon can be something you make yourself (collect bits, by submitting content to web 2.0’ish campaign, by collecting friends in Facebook app etc.)http://advertising.aol.com/sites/default/files/webfm/research/SmartPhone.pdf
Public service adapting to mobile
Public service adapting to mobile
Public service adapting to mobile
Århus KOMMUNEs BIBLIOtEkERSearchmaterialsCheck your reservationsrenewyourbooksSecureloginEvents infoTop 10 WerecommendAnd much more…
a Friendly CMSDesktop websiteJava AppMobile websiteWinMo AppSymbian AppAndroid AppiPhone AppSMS dialogPublic place television
Technology: Mobile Web vs. mobile AppsDo silent patches or launch with a blast!Use HTML, JavaScript + server side code of your choiceGet access to GPS, send SMSes, send email + maybe do more laterLive data at handAdapt with detection and stylingAsk user to updateUse Objective-C, Symbian C++, Java, .Net – according to device platformGet access to most depending on device sandbox settingsSynchronize or request live dataDesign for device (mostly iPhone)Mobile WebMobile App (in app store)
Technology: Still hassling with old NokiasAcceptance: text/html or application/xmlScreens: size and renderingsCSS ignores.Netviewstates and postback redirectsJavaScript support?Tracking for web analyticsDetecting device and converting to device profiles
Mobile detect on a websiteDetect the mobile deviceAdaptstyle and contentreturned to mobileOne system to edityour desktop and mobile contentSameURL as alwaysAutomaticupdatesfor future mobile devices
And still there are some great web appshttp://google.com/readerhttp://mail.google.com
Technology: HTML 5The next web standardTo reduce the need for plugins in web Rich Interface Application (such as Flash, Silverlight and JavaFX)Introducing <video />, <audio />, <canvas /> and much moreOffline use and local storage
Technology: HTML 5Recommendation from 2010, 11, 22?Ready for some useiPhone seems readySadly Androids (1.6) still do a lot worseLuckily, there is also Google Gears for Mobile
Now go check Widgetpad.com
Worldwide Worldwide mobile phone 286.1 million units in Q2 2009 (6.1 % decrease)Worldwide smartphone 40 million units in Q2 2009(27 % increase)Android from Google will increase by 900% in 2009iPhone will grow by 79% in 200922Gartner, August 2009 & Strategy Analytics, May 2009
Percentage of mobile users consuming mobile media (advanced usage) is gaining 17 % a year (UK)Kilde: Product: MobiLensData: Three month average ending June 09 Country: UK - N= 13,997
Revenuemix in mobile web24http://www.morganstanley.com/institutional/techresearch/pdfs/2SETUP_12142009_RI.pdf
Global revenue in mobile web (except data) 2008Estimated 37 billion USD revenueon mobile internet (data excluded) in 200876 % beingpayment for accesson digital content (music, games, video, ring tones etc.)5 % on advertisingOnly 19 % ongoods not consumedon mobile (eg. a pair of shoesor a new mobile phone)http://www.morganstanley.com/institutional/techresearch/pdfs/2SETUP_12142009_RI.pdf page 82
When is mobile web accessed (hour of day) (NO)26Source: http://gallup-tns.no OperatorWLANTotal
Demographics: mobile Services (UK)Higher on chart = more femaleFurther to right = olderSize of bubbles = # of usersSource: Product: MobiLensData: Three month average ending June 09 Country: UK - N= 13,997
Younger and less feminine(UK)Social media and news are moving mobile to mainstreamSource: Product: MobiLens + Media MetrixData: Three month average ending June 09 Country: UK - N= 13,997
Forecast: Mobile penetration in EuropaSource:  Jupiter Research European Mobile Forecast, 7/08 (Western Europe)© 2008 Jupiter Research, LLC
Market is driven by...Legislation?Innovative services?Technology / platforms?
The introduction of a game changeriTunes, app stores and smartphonesDistribution of mobile content just got a super mallAfter little more than 2 years iPod Touch + iPhone reached 57 mil. users. i-mode in Japan didn’t reach half as many on a far more homogeneous marketApp Store as Gatekeeper / revenue share model / security enforcementJava capable platforms are still the largest business, but app stores are introducing an intuitive and user oriented distribution channel
What’s up with those iPhone users?http://www.morganstanley.com/institutional/techresearch/pdfs/2SETUP_12142009_RI.pdf: side 43
Gartner says…http://www.gartner.com/it/page.jsp?id=1282413
ABOUT CREUNADIGITAL AGENCY. LEADING IN SCANDINAVIA. 300 PEOPLESOLUTIONS FOR THE DIGITAL AGE.  ACROSS ALL DIGITAL MEDIA LARGE CUSTOMERS B2B, B2C, B2G. FULL-SERVICE CAPABILITY
SELECTED CLIENTS
Thankyou!Mobile Solutions: ChallengingopportunitiesSIMON KIBSGÅRDConsultant, mobile business and developmentM: (+45) 22 49 83 41simon.kibsgaard@creuna.dk

Mobile Solutions: Challenging opportunities

  • 1.
    Mobile Solutions ChallengingopportunitiesSimonKibsgård, consultant at CreunaMobile business and development
  • 2.
    NOTE For Slideshareusers:This is an edited version of the presentation held for Google Technology User Group meetup in Århus February 10th 2010Numbers and user trends are moved to the back of the presentation, since this is material from my m-commerce presentation.
  • 3.
    AgendaDoing mobile businessMobilebusiness evolution: What’s hype and what’s business?Different solutions and audiences means different platforms and technologiesGoing technicalLearnings and toolboxThe future at presentThe Numbers and the usersMobile in numbers + forecastsWhat users do?What’s driving the market?
  • 4.
    Hype AND/Or BusinessNoteveryone needs an iPhone AppAt least not the ones without an iPhoneStill: The medium is the message (Marshall McLuhan)A lot of people request context aware personal servicesMobile is personal (id), media for entertainment and services, billing applicable and always on and onlineThis means business (be it via apps, SMS, web etc.)
  • 5.
    CONSIDER YOUR MOBILECOMMUNICATION MIXSolutionAudiencePlatformTechnologyCampaignDialogueApplicationServiceShopEverybodyThe YoungThe ProfessionalWomenMobileDesktopFeedTrue MultichannelSMSApplicationTwitter / other social networkWidgetMobile WebBluetoothAugmented RealityBarcodesLBS
  • 6.
    New Sales channelby application6Arla mobile cookbook: Thinking ApplicationalThinking ApplicationalWeb Application
  • 7.
    A new saleschannel for traditionalproductsFind local resourcesDocument the accidentSubmit claim…and it’s a flashlight!7Nationwide Mutual Insurance: Application as a differentiator
  • 8.
  • 9.
    Coupons75 % ofsmartphone users are positive towards receiving mobile coupons for offline buysA coupon can be intertainment in itselfA coupon can be something you make yourself (collect bits, by submitting content to web 2.0’ish campaign, by collecting friends in Facebook app etc.)http://advertising.aol.com/sites/default/files/webfm/research/SmartPhone.pdf
  • 10.
  • 11.
  • 12.
  • 13.
    Århus KOMMUNEs BIBLIOtEkERSearchmaterialsCheckyour reservationsrenewyourbooksSecureloginEvents infoTop 10 WerecommendAnd much more…
  • 14.
    a Friendly CMSDesktopwebsiteJava AppMobile websiteWinMo AppSymbian AppAndroid AppiPhone AppSMS dialogPublic place television
  • 15.
    Technology: Mobile Webvs. mobile AppsDo silent patches or launch with a blast!Use HTML, JavaScript + server side code of your choiceGet access to GPS, send SMSes, send email + maybe do more laterLive data at handAdapt with detection and stylingAsk user to updateUse Objective-C, Symbian C++, Java, .Net – according to device platformGet access to most depending on device sandbox settingsSynchronize or request live dataDesign for device (mostly iPhone)Mobile WebMobile App (in app store)
  • 16.
    Technology: Still hasslingwith old NokiasAcceptance: text/html or application/xmlScreens: size and renderingsCSS ignores.Netviewstates and postback redirectsJavaScript support?Tracking for web analyticsDetecting device and converting to device profiles
  • 17.
    Mobile detect ona websiteDetect the mobile deviceAdaptstyle and contentreturned to mobileOne system to edityour desktop and mobile contentSameURL as alwaysAutomaticupdatesfor future mobile devices
  • 18.
    And still thereare some great web appshttp://google.com/readerhttp://mail.google.com
  • 19.
    Technology: HTML 5Thenext web standardTo reduce the need for plugins in web Rich Interface Application (such as Flash, Silverlight and JavaFX)Introducing <video />, <audio />, <canvas /> and much moreOffline use and local storage
  • 20.
    Technology: HTML 5Recommendationfrom 2010, 11, 22?Ready for some useiPhone seems readySadly Androids (1.6) still do a lot worseLuckily, there is also Google Gears for Mobile
  • 21.
    Now go checkWidgetpad.com
  • 22.
    Worldwide Worldwide mobilephone 286.1 million units in Q2 2009 (6.1 % decrease)Worldwide smartphone 40 million units in Q2 2009(27 % increase)Android from Google will increase by 900% in 2009iPhone will grow by 79% in 200922Gartner, August 2009 & Strategy Analytics, May 2009
  • 23.
    Percentage of mobileusers consuming mobile media (advanced usage) is gaining 17 % a year (UK)Kilde: Product: MobiLensData: Three month average ending June 09 Country: UK - N= 13,997
  • 24.
    Revenuemix in mobileweb24http://www.morganstanley.com/institutional/techresearch/pdfs/2SETUP_12142009_RI.pdf
  • 25.
    Global revenue inmobile web (except data) 2008Estimated 37 billion USD revenueon mobile internet (data excluded) in 200876 % beingpayment for accesson digital content (music, games, video, ring tones etc.)5 % on advertisingOnly 19 % ongoods not consumedon mobile (eg. a pair of shoesor a new mobile phone)http://www.morganstanley.com/institutional/techresearch/pdfs/2SETUP_12142009_RI.pdf page 82
  • 26.
    When is mobileweb accessed (hour of day) (NO)26Source: http://gallup-tns.no OperatorWLANTotal
  • 27.
    Demographics: mobile Services(UK)Higher on chart = more femaleFurther to right = olderSize of bubbles = # of usersSource: Product: MobiLensData: Three month average ending June 09 Country: UK - N= 13,997
  • 28.
    Younger and lessfeminine(UK)Social media and news are moving mobile to mainstreamSource: Product: MobiLens + Media MetrixData: Three month average ending June 09 Country: UK - N= 13,997
  • 29.
    Forecast: Mobile penetrationin EuropaSource: Jupiter Research European Mobile Forecast, 7/08 (Western Europe)© 2008 Jupiter Research, LLC
  • 30.
    Market is drivenby...Legislation?Innovative services?Technology / platforms?
  • 31.
    The introduction ofa game changeriTunes, app stores and smartphonesDistribution of mobile content just got a super mallAfter little more than 2 years iPod Touch + iPhone reached 57 mil. users. i-mode in Japan didn’t reach half as many on a far more homogeneous marketApp Store as Gatekeeper / revenue share model / security enforcementJava capable platforms are still the largest business, but app stores are introducing an intuitive and user oriented distribution channel
  • 32.
    What’s up withthose iPhone users?http://www.morganstanley.com/institutional/techresearch/pdfs/2SETUP_12142009_RI.pdf: side 43
  • 33.
  • 34.
    ABOUT CREUNADIGITAL AGENCY.LEADING IN SCANDINAVIA. 300 PEOPLESOLUTIONS FOR THE DIGITAL AGE. ACROSS ALL DIGITAL MEDIA LARGE CUSTOMERS B2B, B2C, B2G. FULL-SERVICE CAPABILITY
  • 35.
  • 36.
    Thankyou!Mobile Solutions: ChallengingopportunitiesSIMONKIBSGÅRDConsultant, mobile business and developmentM: (+45) 22 49 83 [email protected]

Editor's Notes

  • #25 http://www.morganstanley.com/institutional/techresearch/pdfs/2SETUP_12142009_RI.pdf
  • #26 http://www.morganstanley.com/institutional/techresearch/pdfs/2SETUP_12142009_RI.pdf side 82
  • #30 Telecom providers will likely spark growth by bundling flat rate internet with voice service
  • #31 (Of course, all three. Japan showed how the Fed handling of “Spectre” kickstarted the market for operators and then for service providers, by not charging billions for 3G licenses. Innovative services like Google Maps mobile, Latitude, FourSquare, Goggles, Facebook Mobile can create a need for mobile connectivity. In Japan Flash technology is available on all devices giving a common platform for applications across devices. In Europe it seems that Mobile Internet is the first real common ground – but what a great platform!)
  • #32 http://www.morganstanley.com/institutional/tecresearch/pdfs/2SETUP_12142009_RI.pdf – slide 23
  • #33 http://www.morganstanley.com/institutional/techresearch/pdfs/2SETUP_12142009_RI.pdf: side 43