Network Neutrality
History and Future
               Monash University
                22 February 2012
Prior art....
Building on....
Author:
• Oxford Bibliography of Internet Law
  – Oxford UP, 2012
• Network Neutrality: A Research Guide
  – in 'Handbook Of Internet Research' (Elgar, 2012)
• Internet Co-regulation
  – Cambridge UP, 2011
• Net Neutrality: Towards a Co-regulatory
  Solution
  – Bloomsbury, 2010
Net Neutrality: European and
      Comparative Approaches
• Network neutrality growing policy controversy,
• 2 elements separated:
  – present net neutrality 'lite' debate and
  – the emerging net neutrality 'heavy'
  – concerned with fibre access networks in future.
The problem in a graphic
Or for rival video providers...
As opposed to synchronous surfing
In this talk
• I explain its past,
• explore the legislation and regulation of its
  present, and explain that
• economics and human rights will both play a
  part in its future.
Nothing in regulation is new
Telcos never liked the Internet
• AT&T’s Jack Osterman reacting to
• Paul Baran’s 1964 concept of the Internet:
• ‘First it can’t possibly work, and if it did,
• damned if we are going to allow the
  creation of a competitor to ourselves.’
Net neutrality permanent
         feature of telecoms law
• It is a debate which
  – has existed since 1999
  – will grow in importance as
• Internet matures & service quality increases
• demand on the network for
  – more attractive fixed and
  – mobile/wireless services.
Late 1990s debate
• ‘Internet changes everything…’
• But barriers to entry enhanced by tipping effects
   – Information Rules, Shapiro/Varian
   – The Innovator’s Dilemma, Christensen
   – The Sources of Innovation, von Hippel (1988)
• Microsoft trial – bundling Windows with
  Explorer/Media Player
• Recognized monopoly problems: Google too?
• Fragile innovation ecosystem with dynamic feed-back
  loops
Common Carriage not new
•   Began with obligations on inns/boats
•   Determined by public function of networks
•   Continued into modern networks
•   E.g. Railways and telegraphs
•   1844 Railway Regulation Act
    – Setting both emergency access (‘kill switch’)
    – AND Parliamentary trains
• FRAND end-to-end access at set cost
The future is not assured
Everyone’s doing it
Facebook advert for neutrality
• $100billion business built in 6 years
  – 845million users
  – Not permitted in China/Iran/N.Korea
• Rupert Murdoch bought MySpace 2005
  – His revolutionary new idea: paywalls
• So who’s on the right side of history?
OPTIMISM
NORMS FROM ABOVE
1999
•   Network Neutrality debate began in 1999
•   Mergers: cable TV and broadband companies
•   AT&T/MediaOne and AOL/TimeWarner
•   Lessig and Lemley FCC submission:
    – ‘The end of End-to-End’
• Before ‘Code and Other Laws…’
• Fear of closed duopoly model
2000s Debate
• 2002-4 US ‘Title II’ telecoms competition
  removed by courts, Republican FCC
  – Brand X case, Triennial Review
• Lessig and Wu write to Congress 2002:
  – fear cable-TV business model
  – Wu coins term ‘net neutrality’ 2003
• FCC introduces 4 ‘Net Freedoms’ 2005
  – Not including enforcement of same!
  – Congress fails to legislate 2005-6
  – 2008 – Obama campaigns w.net neutrality
Discrimination and Net Neutrality
                       Non Discriminatory regime



      Quality                                      Charging
(QOS discrimination)                               (price discrimination)




                                Blocking
Telecoms law
• More than just competition law
• Are ISPs all engaged in similar practices?
  – All discriminating against innovative users
  – Blocking gamers and P2P file sharers
  – Are they all doing it for security reasons?
• Vertical integration and discrimination?
  – US Comcast (2008) and
  – Madison River (2005) cases
  – are easy FCC competition cases
One- Two- and Many-Sided Markets
Supply and Demand Possibilities
     1
                                                       FTTH
                             Excess supply


                        ADSL2 and VDSL
                        8-50Mb/ s



                                                                Peer-to-
Market                                                          peer video
capability


                           Peer-to-peer music
                                                Excess demand


             ADSL                                               Content demand
             512Kb/ s
                                                                Network supply

                                                                Inflexion point
         0
                                                                       Time
Four types of market failure: legitimacy for
              regulators to act
1. Market power
  –   As in Comcast (2008) and Madison River (2005)
2. Lack of information/asymmetries
  –   Ofcom work on easier switch between ISPs
3. Quality of service
  –   Claim of P2P and gamers that they are blocked
4. Provision of public goods
  – Welfare loss through lack of innovation
  – Much more complex and far-sighted Lessigian view
A Different Debate for Europe
Net neutrality must be assessed within the particular
context of European markets and legal regimes:
• Different competitive landscape for networks
   – Services competition based on telco infrastructure
   – Strong policies favouring wholesale access
• Different legal protections
   – Limited regulatory distinctions between communications
     networks and services
   – Backstop protection for market failures
Key Policy Concerns
• Service available to consumers
   – What kind of QoS should consumers expect to get when they purchase
      ‘basic’ broadband Internet access?
   – Will consumers be able to access the applications that they want via
      the broadband and mobile Internet?
• Discrimination/monopoly rents
   – To what extent can network operators treat differently the traffic of
      particular content or application providers?
   – When can network operators charge for QoS on different terms to
      similarly situated providers?
What ‘good’ looks like
– Continuity in end-to-end architecture (and therefore reach)
     • to sustain investment cases and promote innovation
– Effective competition at the ‘right’ level in the value chain
     • to allow competing operators to innovate (particularly at the transmission layer)
– Environment in which consumers will prosper:
   1. User choice and control
   2. Information transparency
   3. Ease of switching
– Transparency and non-discrimination from network providers:
     • Treatment of content type
     • Access pricing
– Existence of effective remedies and processes which enable NRAs to
     • act quickly and decisively against unfair discrimination in a fast-moving market
market tackle NN concerns?
• Framework relies on healthy competition to police NN:
   1. competition (incentives to invest) lacking in some markets
   2. not clear flexibility broadband providers have to offer
     1. different levels of QoS or to offer a choice of broadband services

   3. consumers need accurate information about services received
        • information transparency not effective in the past
        • consumers (especially vulnerable) not well-informed or motivated
           to switch
        • Consumers’ flexibility to switch (not 18-month contracts)
anti-NN behaviour addressed?
The effectiveness of NRAs in tackling anti-NN behaviour will depend on:
• Ability of NRA or complainant to prove discriminatory behaviour
    – poor customer service be distinguished from discrimination?
• How the 2009 Framework is transposed
• Speed and effectiveness of NRA decision-making
• Notifying proposed measures (including non-SMP remedies)
     – which Commission may veto
In SMP markets,
•   does SMP analysis take place before non-SMP remedies can be applied?
2009 –10
              FCC,
            CRTC and
     European Commission
introduce vague broad principles
      of non-discrimination
            2011-12 devil lies in the detail…
Net neutrality laws
  – Netherlands: Law of 6 March 2012
  – Chile and Finland: as part of universal service
• Regulation in
  – United States – FCC Open Internet Order Sept ‘11
  – Canada – CRTC rules 2009, not implemented
• co-regulation in Norway – 2009 agreement
• self-regulation in Japan, United Kingdom
• and many other European countries
  – E.g. France 10 Principles
US FCC Order 2011, challenge 2012
• FCC Report and Order (2010) Preserving the Open Internet,
   – 25 FCC Rcd 17905
• FCC Report and Order, In The Matter Of Preserving The Open
  Internet And Broadband Industry Practices,
   – GN Docket No. 09-191, WC Docket NO. 07-52, FCC 10-201 § 21-30
   – Published 22 Dec 2010, appeared Federal Register 23 Sept 2011
• In Re: FCC, In the Matter of Preserving the Open Internet,
  Report and Order, FCC 10-201, 76 Fed. Reg. 59192 (2011),
• Consolidation Order - Judicial Panel on Multidistrict Litigation,
      Oct. 6, 2011
   – http://commcns.org/sOFyyT
• GN Docket No. 09-191 Broadband Industry
  Practices WC Docket No. 07-52
• ‘In the Matter of Further Inquiry into #Two
  Under-Developed Issues in the Open Internet
  Proceeding Preserving the Open Internet’,
• Andersen et al (2010) Comments on
  Advancing Open Internet Policy Through
  Analysis Distinguishing Open Internet from
  Specialized Network Services.
DIRECTIVE 2009/136/EC
New Articles 20 and 22, Recital 26:
• Consumer protection/citizen rights NOT SMP
      • http://eur-
        lex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:2009:337:0011:0
        036:EN:PDF
• Requirements to notify customers & NRAs
   – But will need civil society activists
   – To detect discrimination
   – To notify higher-end consumers of problems
• Added to interoperability requirements
• Article 5 Interconnection Directive
Article 22: Quality of service
1. Member States shall ensure that NRAs are
• able to require networks and/or services to publish
• comparable, adequate and up-to-date QoS information

2. NRAs may specify the QoS parameters to be measured
• content, form and manner of information published,
• including possible quality certification mechanisms,
• end-users...comparable reliable user-friendly information

3. In order to prevent the degradation of service,
• Member States ensure NRAs can set QoS requirements.
NRAs shall provide the Commission
• ... with a summary of the grounds for action,
• the envisaged requirements and
• the proposed course of action.
• This information shall be available to BEREC
• The Commission may... make comments or
  recommendations...
• NRAs shall take the utmost account of the
  Commission’s comments or recommendations when
  deciding on the requirements.
Declaration: Neutrality 2009/140EC
• The Commission attaches high importance to preserving the
  open and neutral character of the Internet,
• taking full account of the will of the co-legislators
• now to enshrine net neutrality as a policy objective and
• regulatory principle to be promoted by NRAs
   – Article 8(4)(g) Framework Directive
• strengthening of related transparency requirements
   – USD Articles 20(1)(b) and 21(3)(c) and (d)
• safeguard NRA powers to prevent service degradation
• hindering or slowing down of traffic over public networks
   – USD Article 22(3)
   – http://eur-
     lex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:2009:337:0037:0069
     :EN:PDF
Commission will monitor closely
• the implementation of provisions in the Member States,
• introducing a particular focus on how the ‘net freedoms’ of
  European citizens are being safeguarded
   – in its annual Progress Report to Parliament and Council.
• Commission will monitor the impact of market and
  technological developments on ‘net freedoms’
• reporting to Parliament and Council before end-2010
   – on whether additional guidance is required, and
• will invoke its existing competition law powers
   – to deal with anti-competitive practices that may emerge.
Kroes: BEREC given key role by EC
[1] EC is not leading in evidence gathering –for BEREC:
   – "At the end of 2011, I will publish the results, including any
     instances of blocking or throttling certain types of traffic."
[2] If that produces evidence of widespread
   infringement - only Madison River Skype blocking?
    – recommend setting EU guidance rules
       • "more stringent measures...[in] the form of guidance."
[3] "If this proves to be insufficient, I am ready to
   prohibit the blocking of lawful services or
   applications.”
• I think that means guidance 2012 - regulatory action
  2013, if ever.
BEREC response 2010
• EC (2010) consultation on the open Internet
  and net neutrality in Europe
     • http://ec.europa.eu/information_society/policy/ecom
       m/library/public_consult/net_neutrality/index_en.htm
• BoR (10) 42 BEREC Response at
  – http://www.erg.eu.int/doc/berec/bor_10_42.pdf
• “blocking of VoIP in mobile networks occurred
  – Austria, Croatia, Germany, Italy, the Netherlands,
    Portugal, Romania and Switzerland”
Incidentally it’s not net neutrality...
• It’s ‘the open Internet’
• In both EC consultation and FCC Order
BoR (11) 40 Rev1
• Draft Work Programme for BEREC 2012
• NRAs’ regulatory remedies available
• to address potential discrimination issues,
  – link to the quality of service issue
  – possible IP interconnection market analysis in
    2012
BEREC overview situation of European
             markets
• BEREC investigation task from Commission
  – regarding switching issues and
  – traffic management practices
  – implemented by operators.
• thorough investigation request
  – dedicated task force, together with Commission
• results consolidated and published by Feb
  2012?
Quality of Service requirements
• Regulatory Framework: competence for NRAs
  to set QoS minimum requirements.
• What is meant?
• When should NRAs set minimum
  requirements and what should those be?
• Harmonised minimum QoS requirements
  – could avoid creating inefficiencies for operators,
  – costs ultimately paid by consumers.
2012 further guidelines for NRAs
– Methods available for measuring and assessing
   • network and application performance,
   • including by the end users themselves.
– E.g. NRAs can promote or provide tools
      – end users control or monitor quality achieved
      – (including contractually agreed parameters).
Discrimination:
• Prioritisation implicitly is discrimination,
• number of aspects should be taken into
  account
• to evaluate negative consequences for
   – level of competition, innovation and end users’
     interests.
• 2011, economic analysis of potential and
  theoretical effects of discriminatory behaviour.
IP interconnection
• current IP interconnection agreements
  – peering/transit,
  – which may affect net neutrality issues.
• analysis competition/technological
  developments
• in particular contribute to economic analysis.
BEREC NN Deliverables:

1. Detailed guidelines on Transparency;
  1. (depending on outcome of the public consultation):
2. Guidelines on Quality of Service Requirements;
3. Completion of BEREC Reports on discriminatory
   issues;
4. Report on IP interconnection;
5. Inquiry results on traffic management practices.
Deadlines for BEREC 2012
• Results of inquiry on traffic management
  Q1/2012
• Discrimination report – public consultation
  Q2/2012, adoption Q3/2012;
• Transparency – Q3/2012;
• QoS guidelines – Q3/ 2012;
• IP interconnection – final report Q3/2012;
December 2011 documents
•   BEREC Christmas present!
•   Dense information documents:
•   BoR 53(11) Quality of Service
•   BoR 67(11) Transparency, at
    – erg.eu.int/documents/berec_docs/index_en.htm
Three wise monkeys
‘We have received no complaints’ is NOT
‘I have not listened to any complaints’.
• Some regulators are:
  – Seeing no evil
  – Hearing no evil
  – Speaking no evil.
• BEREC analyzing the
     problem sensibly!
Neutrality ‘Lite’
• Common carriage
• Quality of service guarantee
• Lowest through-put guarantee
  – Not maximum speed
  – 2Mbps is universal service broadband definition
  – Should be feasible with LTE
• No blocking of rival applications/P2P
• FRAND for premium content
  – FRAND can mean exclusivity in narrowband networks
  – Al Franken’s fears: everything goes premium
  – And video’s future is on CDNs – is this network?
Framework for Solving Problem
• Consumer and competition harm
  – Misleading advertising
  – Deceptive trade practices
  – Stymying competition in downstream market
  – Vertical integration
• Freedom of speech and innovation
  – Blogs and YouTube videos – allow consumers their
    content
  – P2P – future of distribution
  – PSBs – distribution of publicly funded content
NN Regulation light as possible, but effective:


1. Information regulation
   – to require service providers to inform consumers
2. Continual monitoring and surveillance
3. Timely evidence-based intervention
   – to correct harmful and unjustified discrimination
     where necessary
NN enforced via reporting requirements:
1.incentive for market players, and
2.co-regulation or formal regulation
  – if insufficiently unanimous cooperation.
• Market actors & self-regulatory bodies in
  – dialogue with regulators and consumers.
This is preferable and lighter-touch:
• NOT government regulation
• OR non-regulation.
Managed services FRAND
Fair
Reasonable and
Non-discriminatory
Access
• means Murdoch, Berlusconi and Disney
   – can’t cut exclusive deals to freeze out
     competitors
• Universal service must also be considered
• As well as Public Service must-carry
Broadband Internet a mess
Road to nowhere –break the circle of
  disinvestment and disincentive
Private Internet Censorship
• This is shorthand for what ISPs have to do
• ISPs are not evil – they’re capitalists
• Regulators are meant to regulate capitalism
• Innovation does not take place at ISP layer
• Do they innovate more than Skype/Google/
  Facebook?
• If so, why do voice phone calls still exist?
ISP as secret policemen?
PHORM secret trials 2006/7
• Press Release IP/09/570
   – Article 5(1) of Directive 2002/58/EC
   – Article 2(h) of Directive 95/46/EC
• Press Release IP/10/1215
• No court case before CJEU against UK
• UK Regulation Of Investigatory Powers Act 2000
   – Section 1a And Schedule A1
      • Regulation of Investigatory Powers (Monetary Penalty Notices and
        Consents for Interceptions) Regs (SI 2011 No.1340)
• Investigation of Unintentional Electronic Interception:
  Monetary Penalty Notice, Exercise Of Powers Under
      • http://www.intelligencecommissioners.com/docs/Interception_Co
        mmissioner_Guidance_RIPA.pdf
European Data Protection Supervisor
               (2011)
• Concerned that traffic management would
  result in exposure of users’ personal data
  – Including IP addresses
• ‘Opinion on net neutrality, traffic management
  and protection of privacy and personal data’
  – http://www.edps.europa.eu/EDPSWEB/webdav/si
    te/mySite/shared/Documents/Consultation/Opini
    ons/2011/11-10-07_Net_neutrality_EN.pdf
Deep Packet Inspection Policy
• US Congress hearings 2008:
• http://energycommerce.house.gov/cmte_mtg
  s/110-ti-hrg.071708.DeepPacket.shtml
Govt control replaced by private censors?
Questions?
cmars@essex.ac.uk
WWW.ESSEX.AC.UK/EXCCEL
@EXCCELESSEX
We need rules of the road?
Losing liberty?
•   ISPs important intermediary limited liability
•   Based on their wise monkeys role
•   Behavioural advertising – PHORM
•   Blocking and filtering
•   Throttling on non-transparent basis
•   Removes 2000/31/EC Art.12-14 exemption
•   Freedom of expression vital to democracy
Book launched
                                Feb-March 2010
                                100,000
                                downloads
                                first 2 months

                                Canada (McGill)
                                UK (Oxford)
                                Brussels
                                Author@Google
71   Check against delivery participants only
2011 articles
• ‘Three Wise Monkeys’
   –www.globalpolicyjournal.com/
• ‘Mobile Net Neutrality’
   –ejlt.org//article/view/32
• More ssrn.com/author=220925
     • www.essex.ac.uk/law/staff/profil
       e.aspx?ID=832

Monash net neutrality 2202 2012

  • 1.
    Network Neutrality History andFuture Monash University 22 February 2012
  • 2.
  • 3.
  • 4.
    Author: • Oxford Bibliographyof Internet Law – Oxford UP, 2012 • Network Neutrality: A Research Guide – in 'Handbook Of Internet Research' (Elgar, 2012) • Internet Co-regulation – Cambridge UP, 2011 • Net Neutrality: Towards a Co-regulatory Solution – Bloomsbury, 2010
  • 5.
    Net Neutrality: Europeanand Comparative Approaches • Network neutrality growing policy controversy, • 2 elements separated: – present net neutrality 'lite' debate and – the emerging net neutrality 'heavy' – concerned with fibre access networks in future.
  • 6.
    The problem ina graphic
  • 7.
    Or for rivalvideo providers...
  • 8.
    As opposed tosynchronous surfing
  • 9.
    In this talk •I explain its past, • explore the legislation and regulation of its present, and explain that • economics and human rights will both play a part in its future.
  • 10.
  • 12.
    Telcos never likedthe Internet • AT&T’s Jack Osterman reacting to • Paul Baran’s 1964 concept of the Internet: • ‘First it can’t possibly work, and if it did, • damned if we are going to allow the creation of a competitor to ourselves.’
  • 13.
    Net neutrality permanent feature of telecoms law • It is a debate which – has existed since 1999 – will grow in importance as • Internet matures & service quality increases • demand on the network for – more attractive fixed and – mobile/wireless services.
  • 14.
    Late 1990s debate •‘Internet changes everything…’ • But barriers to entry enhanced by tipping effects – Information Rules, Shapiro/Varian – The Innovator’s Dilemma, Christensen – The Sources of Innovation, von Hippel (1988) • Microsoft trial – bundling Windows with Explorer/Media Player • Recognized monopoly problems: Google too? • Fragile innovation ecosystem with dynamic feed-back loops
  • 15.
    Common Carriage notnew • Began with obligations on inns/boats • Determined by public function of networks • Continued into modern networks • E.g. Railways and telegraphs • 1844 Railway Regulation Act – Setting both emergency access (‘kill switch’) – AND Parliamentary trains • FRAND end-to-end access at set cost
  • 16.
    The future isnot assured
  • 17.
  • 18.
    Facebook advert forneutrality • $100billion business built in 6 years – 845million users – Not permitted in China/Iran/N.Korea • Rupert Murdoch bought MySpace 2005 – His revolutionary new idea: paywalls • So who’s on the right side of history?
  • 19.
  • 20.
  • 21.
    1999 • Network Neutrality debate began in 1999 • Mergers: cable TV and broadband companies • AT&T/MediaOne and AOL/TimeWarner • Lessig and Lemley FCC submission: – ‘The end of End-to-End’ • Before ‘Code and Other Laws…’ • Fear of closed duopoly model
  • 22.
    2000s Debate • 2002-4US ‘Title II’ telecoms competition removed by courts, Republican FCC – Brand X case, Triennial Review • Lessig and Wu write to Congress 2002: – fear cable-TV business model – Wu coins term ‘net neutrality’ 2003 • FCC introduces 4 ‘Net Freedoms’ 2005 – Not including enforcement of same! – Congress fails to legislate 2005-6 – 2008 – Obama campaigns w.net neutrality
  • 23.
    Discrimination and NetNeutrality Non Discriminatory regime Quality Charging (QOS discrimination) (price discrimination) Blocking
  • 24.
    Telecoms law • Morethan just competition law • Are ISPs all engaged in similar practices? – All discriminating against innovative users – Blocking gamers and P2P file sharers – Are they all doing it for security reasons? • Vertical integration and discrimination? – US Comcast (2008) and – Madison River (2005) cases – are easy FCC competition cases
  • 25.
    One- Two- andMany-Sided Markets
  • 26.
    Supply and DemandPossibilities 1 FTTH Excess supply ADSL2 and VDSL 8-50Mb/ s Peer-to- Market peer video capability Peer-to-peer music Excess demand ADSL Content demand 512Kb/ s Network supply Inflexion point 0 Time
  • 27.
    Four types ofmarket failure: legitimacy for regulators to act 1. Market power – As in Comcast (2008) and Madison River (2005) 2. Lack of information/asymmetries – Ofcom work on easier switch between ISPs 3. Quality of service – Claim of P2P and gamers that they are blocked 4. Provision of public goods – Welfare loss through lack of innovation – Much more complex and far-sighted Lessigian view
  • 28.
    A Different Debatefor Europe Net neutrality must be assessed within the particular context of European markets and legal regimes: • Different competitive landscape for networks – Services competition based on telco infrastructure – Strong policies favouring wholesale access • Different legal protections – Limited regulatory distinctions between communications networks and services – Backstop protection for market failures
  • 29.
    Key Policy Concerns •Service available to consumers – What kind of QoS should consumers expect to get when they purchase ‘basic’ broadband Internet access? – Will consumers be able to access the applications that they want via the broadband and mobile Internet? • Discrimination/monopoly rents – To what extent can network operators treat differently the traffic of particular content or application providers? – When can network operators charge for QoS on different terms to similarly situated providers?
  • 30.
    What ‘good’ lookslike – Continuity in end-to-end architecture (and therefore reach) • to sustain investment cases and promote innovation – Effective competition at the ‘right’ level in the value chain • to allow competing operators to innovate (particularly at the transmission layer) – Environment in which consumers will prosper: 1. User choice and control 2. Information transparency 3. Ease of switching – Transparency and non-discrimination from network providers: • Treatment of content type • Access pricing – Existence of effective remedies and processes which enable NRAs to • act quickly and decisively against unfair discrimination in a fast-moving market
  • 31.
    market tackle NNconcerns? • Framework relies on healthy competition to police NN: 1. competition (incentives to invest) lacking in some markets 2. not clear flexibility broadband providers have to offer 1. different levels of QoS or to offer a choice of broadband services 3. consumers need accurate information about services received • information transparency not effective in the past • consumers (especially vulnerable) not well-informed or motivated to switch • Consumers’ flexibility to switch (not 18-month contracts)
  • 32.
    anti-NN behaviour addressed? Theeffectiveness of NRAs in tackling anti-NN behaviour will depend on: • Ability of NRA or complainant to prove discriminatory behaviour – poor customer service be distinguished from discrimination? • How the 2009 Framework is transposed • Speed and effectiveness of NRA decision-making • Notifying proposed measures (including non-SMP remedies) – which Commission may veto In SMP markets, • does SMP analysis take place before non-SMP remedies can be applied?
  • 33.
    2009 –10 FCC, CRTC and European Commission introduce vague broad principles of non-discrimination 2011-12 devil lies in the detail…
  • 34.
    Net neutrality laws – Netherlands: Law of 6 March 2012 – Chile and Finland: as part of universal service • Regulation in – United States – FCC Open Internet Order Sept ‘11 – Canada – CRTC rules 2009, not implemented • co-regulation in Norway – 2009 agreement • self-regulation in Japan, United Kingdom • and many other European countries – E.g. France 10 Principles
  • 35.
    US FCC Order2011, challenge 2012 • FCC Report and Order (2010) Preserving the Open Internet, – 25 FCC Rcd 17905 • FCC Report and Order, In The Matter Of Preserving The Open Internet And Broadband Industry Practices, – GN Docket No. 09-191, WC Docket NO. 07-52, FCC 10-201 § 21-30 – Published 22 Dec 2010, appeared Federal Register 23 Sept 2011 • In Re: FCC, In the Matter of Preserving the Open Internet, Report and Order, FCC 10-201, 76 Fed. Reg. 59192 (2011), • Consolidation Order - Judicial Panel on Multidistrict Litigation, Oct. 6, 2011 – http://commcns.org/sOFyyT
  • 36.
    • GN DocketNo. 09-191 Broadband Industry Practices WC Docket No. 07-52 • ‘In the Matter of Further Inquiry into #Two Under-Developed Issues in the Open Internet Proceeding Preserving the Open Internet’, • Andersen et al (2010) Comments on Advancing Open Internet Policy Through Analysis Distinguishing Open Internet from Specialized Network Services.
  • 37.
    DIRECTIVE 2009/136/EC New Articles20 and 22, Recital 26: • Consumer protection/citizen rights NOT SMP • http://eur- lex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:2009:337:0011:0 036:EN:PDF • Requirements to notify customers & NRAs – But will need civil society activists – To detect discrimination – To notify higher-end consumers of problems • Added to interoperability requirements • Article 5 Interconnection Directive
  • 38.
    Article 22: Qualityof service 1. Member States shall ensure that NRAs are • able to require networks and/or services to publish • comparable, adequate and up-to-date QoS information 2. NRAs may specify the QoS parameters to be measured • content, form and manner of information published, • including possible quality certification mechanisms, • end-users...comparable reliable user-friendly information 3. In order to prevent the degradation of service, • Member States ensure NRAs can set QoS requirements.
  • 39.
    NRAs shall providethe Commission • ... with a summary of the grounds for action, • the envisaged requirements and • the proposed course of action. • This information shall be available to BEREC • The Commission may... make comments or recommendations... • NRAs shall take the utmost account of the Commission’s comments or recommendations when deciding on the requirements.
  • 40.
    Declaration: Neutrality 2009/140EC •The Commission attaches high importance to preserving the open and neutral character of the Internet, • taking full account of the will of the co-legislators • now to enshrine net neutrality as a policy objective and • regulatory principle to be promoted by NRAs – Article 8(4)(g) Framework Directive • strengthening of related transparency requirements – USD Articles 20(1)(b) and 21(3)(c) and (d) • safeguard NRA powers to prevent service degradation • hindering or slowing down of traffic over public networks – USD Article 22(3) – http://eur- lex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:2009:337:0037:0069 :EN:PDF
  • 41.
    Commission will monitorclosely • the implementation of provisions in the Member States, • introducing a particular focus on how the ‘net freedoms’ of European citizens are being safeguarded – in its annual Progress Report to Parliament and Council. • Commission will monitor the impact of market and technological developments on ‘net freedoms’ • reporting to Parliament and Council before end-2010 – on whether additional guidance is required, and • will invoke its existing competition law powers – to deal with anti-competitive practices that may emerge.
  • 42.
    Kroes: BEREC givenkey role by EC [1] EC is not leading in evidence gathering –for BEREC: – "At the end of 2011, I will publish the results, including any instances of blocking or throttling certain types of traffic." [2] If that produces evidence of widespread infringement - only Madison River Skype blocking? – recommend setting EU guidance rules • "more stringent measures...[in] the form of guidance." [3] "If this proves to be insufficient, I am ready to prohibit the blocking of lawful services or applications.” • I think that means guidance 2012 - regulatory action 2013, if ever.
  • 43.
    BEREC response 2010 •EC (2010) consultation on the open Internet and net neutrality in Europe • http://ec.europa.eu/information_society/policy/ecom m/library/public_consult/net_neutrality/index_en.htm • BoR (10) 42 BEREC Response at – http://www.erg.eu.int/doc/berec/bor_10_42.pdf • “blocking of VoIP in mobile networks occurred – Austria, Croatia, Germany, Italy, the Netherlands, Portugal, Romania and Switzerland”
  • 44.
    Incidentally it’s notnet neutrality... • It’s ‘the open Internet’ • In both EC consultation and FCC Order
  • 45.
    BoR (11) 40Rev1 • Draft Work Programme for BEREC 2012 • NRAs’ regulatory remedies available • to address potential discrimination issues, – link to the quality of service issue – possible IP interconnection market analysis in 2012
  • 46.
    BEREC overview situationof European markets • BEREC investigation task from Commission – regarding switching issues and – traffic management practices – implemented by operators. • thorough investigation request – dedicated task force, together with Commission • results consolidated and published by Feb 2012?
  • 47.
    Quality of Servicerequirements • Regulatory Framework: competence for NRAs to set QoS minimum requirements. • What is meant? • When should NRAs set minimum requirements and what should those be? • Harmonised minimum QoS requirements – could avoid creating inefficiencies for operators, – costs ultimately paid by consumers.
  • 48.
    2012 further guidelinesfor NRAs – Methods available for measuring and assessing • network and application performance, • including by the end users themselves. – E.g. NRAs can promote or provide tools – end users control or monitor quality achieved – (including contractually agreed parameters).
  • 49.
    Discrimination: • Prioritisation implicitlyis discrimination, • number of aspects should be taken into account • to evaluate negative consequences for – level of competition, innovation and end users’ interests. • 2011, economic analysis of potential and theoretical effects of discriminatory behaviour.
  • 50.
    IP interconnection • currentIP interconnection agreements – peering/transit, – which may affect net neutrality issues. • analysis competition/technological developments • in particular contribute to economic analysis.
  • 51.
    BEREC NN Deliverables: 1.Detailed guidelines on Transparency; 1. (depending on outcome of the public consultation): 2. Guidelines on Quality of Service Requirements; 3. Completion of BEREC Reports on discriminatory issues; 4. Report on IP interconnection; 5. Inquiry results on traffic management practices.
  • 52.
    Deadlines for BEREC2012 • Results of inquiry on traffic management Q1/2012 • Discrimination report – public consultation Q2/2012, adoption Q3/2012; • Transparency – Q3/2012; • QoS guidelines – Q3/ 2012; • IP interconnection – final report Q3/2012;
  • 53.
    December 2011 documents • BEREC Christmas present! • Dense information documents: • BoR 53(11) Quality of Service • BoR 67(11) Transparency, at – erg.eu.int/documents/berec_docs/index_en.htm
  • 54.
    Three wise monkeys ‘Wehave received no complaints’ is NOT ‘I have not listened to any complaints’. • Some regulators are: – Seeing no evil – Hearing no evil – Speaking no evil. • BEREC analyzing the problem sensibly!
  • 55.
    Neutrality ‘Lite’ • Commoncarriage • Quality of service guarantee • Lowest through-put guarantee – Not maximum speed – 2Mbps is universal service broadband definition – Should be feasible with LTE • No blocking of rival applications/P2P • FRAND for premium content – FRAND can mean exclusivity in narrowband networks – Al Franken’s fears: everything goes premium – And video’s future is on CDNs – is this network?
  • 56.
    Framework for SolvingProblem • Consumer and competition harm – Misleading advertising – Deceptive trade practices – Stymying competition in downstream market – Vertical integration • Freedom of speech and innovation – Blogs and YouTube videos – allow consumers their content – P2P – future of distribution – PSBs – distribution of publicly funded content
  • 57.
    NN Regulation lightas possible, but effective: 1. Information regulation – to require service providers to inform consumers 2. Continual monitoring and surveillance 3. Timely evidence-based intervention – to correct harmful and unjustified discrimination where necessary
  • 58.
    NN enforced viareporting requirements: 1.incentive for market players, and 2.co-regulation or formal regulation – if insufficiently unanimous cooperation. • Market actors & self-regulatory bodies in – dialogue with regulators and consumers. This is preferable and lighter-touch: • NOT government regulation • OR non-regulation.
  • 59.
    Managed services FRAND Fair Reasonableand Non-discriminatory Access • means Murdoch, Berlusconi and Disney – can’t cut exclusive deals to freeze out competitors • Universal service must also be considered • As well as Public Service must-carry
  • 60.
  • 61.
    Road to nowhere–break the circle of disinvestment and disincentive
  • 62.
    Private Internet Censorship •This is shorthand for what ISPs have to do • ISPs are not evil – they’re capitalists • Regulators are meant to regulate capitalism • Innovation does not take place at ISP layer • Do they innovate more than Skype/Google/ Facebook? • If so, why do voice phone calls still exist?
  • 63.
    ISP as secretpolicemen?
  • 64.
    PHORM secret trials2006/7 • Press Release IP/09/570 – Article 5(1) of Directive 2002/58/EC – Article 2(h) of Directive 95/46/EC • Press Release IP/10/1215 • No court case before CJEU against UK • UK Regulation Of Investigatory Powers Act 2000 – Section 1a And Schedule A1 • Regulation of Investigatory Powers (Monetary Penalty Notices and Consents for Interceptions) Regs (SI 2011 No.1340) • Investigation of Unintentional Electronic Interception: Monetary Penalty Notice, Exercise Of Powers Under • http://www.intelligencecommissioners.com/docs/Interception_Co mmissioner_Guidance_RIPA.pdf
  • 65.
    European Data ProtectionSupervisor (2011) • Concerned that traffic management would result in exposure of users’ personal data – Including IP addresses • ‘Opinion on net neutrality, traffic management and protection of privacy and personal data’ – http://www.edps.europa.eu/EDPSWEB/webdav/si te/mySite/shared/Documents/Consultation/Opini ons/2011/11-10-07_Net_neutrality_EN.pdf
  • 66.
    Deep Packet InspectionPolicy • US Congress hearings 2008: • http://energycommerce.house.gov/cmte_mtg s/110-ti-hrg.071708.DeepPacket.shtml
  • 67.
    Govt control replacedby private censors?
  • 68.
  • 69.
    We need rulesof the road?
  • 70.
    Losing liberty? • ISPs important intermediary limited liability • Based on their wise monkeys role • Behavioural advertising – PHORM • Blocking and filtering • Throttling on non-transparent basis • Removes 2000/31/EC Art.12-14 exemption • Freedom of expression vital to democracy
  • 71.
    Book launched Feb-March 2010 100,000 downloads first 2 months Canada (McGill) UK (Oxford) Brussels Author@Google 71 Check against delivery participants only
  • 72.
    2011 articles • ‘ThreeWise Monkeys’ –www.globalpolicyjournal.com/ • ‘Mobile Net Neutrality’ –ejlt.org//article/view/32 • More ssrn.com/author=220925 • www.essex.ac.uk/law/staff/profil e.aspx?ID=832

Editor's Notes

  • #21 Part of the The Sistine Chapel ceiling, painted by Michelangelo between 1508 and 1512http://en.wikipedia.org/wiki/Sistine_Chapel_ceiling