Moore, Douglas HR Director Resume 2010

Moore, Douglas HR Director Resume 2010

• 1.
  DOUGLAS S. MOORE 11115Aqua Vista Street #106 Studio City, California 91602 Email: [email protected] Cell: (310) 936-2983 HUMAN RESOURCES DIRECTOR ♦ BUSINESS PARTNER ♦ WORKFORCE OPTIMIZER A multiple award winning Fortune 500 Human Resources Director with ten years of experience, who is universally admired, respected and well known as an expert problem solver; possesses the knowledge, ability, and drive to lead the HR effort as an innovative catalyst for small, medium and large organizations. The competitive advantages created by my leadership and superb recruiting efforts are reflected in the bottom line as evidenced by seven straight years of exceeding sales plans and earning bonuses. My passion for excellence, big picture view and expert strategic planning allow me to anticipate problems, navigate choppy waters and manage change with efficiency and finesse. AREAS OF EXPERTISE  HR Management  Recruiting and Hiring  Training, Coaching, Webinars  Employee Relations  MS Office Suite  PeopleSoft, AIMS, Kronos®  Java, Integrilink, WEB forms  Job Fairs, Mass Hiring  Executive Coaching  Conflict Resolution  Innovative Problem Solving  Negotiation  ADP® Payroll  Labor Forecasting/Budgeting  Relationship Building  Investigations  Interpersonal Skills  Personnel Development  Analytical/Statistical Analysis  Multi-Tasking  Change Management  Teambuilding/Leadership  Compliance (federal and state)  Employee Retention  Compensation  Federal and State Labor Laws  Benefits Administration  Performance Reviews ACCOMPLISHMENT HIGHLIGHTS  Awarded the 2006 Building Strong Relationships Award from Home Depot for my accessibility and sincere communication efforts with every employee as a HR Manager.  Awarded the Presidential Volunteerism Award for my work in completing the KABOOM! Playground Project. Coordinated the building of several impressive playgrounds in the Los Angeles, CA area.  Team Depot Captain of a 2004 school remodel project that was featured on a TV documentary on Corporate Volunteerism and generated plenty of positive press for Home Depot.  After my Customer First training district wide in 2008, our Voice of the Customer customer service survey scores improved 70% and our number of customers likely to recommend Home Depot rose 15% over 2007.  The Los Angeles Home Depot District showed a 30% improvement in 2008 versus 2007 in the Employer of Choice survey among HD employees, rising to 77% on average serving as proof of increased employee morale.  Over 30 people have been promoted from Department Supervisor to Assistant Store Manager as a direct result of my professional development, mentoring and training efforts with Home Depot Store and District.  Earned bonus all seven years with Home Depot as HR Manager, for store (2003 -2007) and district (2008-2010).  In Home Depot's most challenging year 2008, I led the district's efforts to manage a serious extended consumer spending freeze by successfully forecasting and managing the labor costs. Full time staff was laid off, only part time and temporary help were hired to trim huge benefit and overtime expenses while we enhanced customer service; the result was a healthy bonus from meeting sales plan even during the worst of times for the economy.  Recognized for my ability to analyze sales, labor and payroll reports for multiple HD stores, forecast hiring needs accurately for successful management of large seasonal swings in sales and for minimizing overtime expense.
• 2.
  DOUGLAS S. MOORE Page 2 PROFESSIONAL EXPERIENCE Human Resources Manager (multi-site), The Home Depot, Los Angeles, California 2003 – Present Originally hired as Store Human Resources Manager/Business Partner, promoted in 2008 to Manage HR for Home Depot's Los Angeles, CA flagship District (ten stores) that account for the highest annual sales of any district company wide with over $650M in sales and over 2000 associates.  Primary job functions: Manage seasonal swings and cycles in staffing, managing associate relations, overseeing training and development, talent management and driving Home Depot vision and values.  Perform all human resources functions for ten store Home Depot district that is first in sales company wide.  Maintain constant vigilance against company liability in areas of discrimination, EEOC and harassment.  Conduct training for salaried managers and hourly associates including those for advancement to Store Manager, A.S.M. and Department Supervisor positions as District Associate Development Captain.  Participate in Home Depot HRM forums to exchange ideas, strategies and solutions that work.  Captain of the L.A. District recruitment for job fairs organized the local Operation Career Front Conference, which addressed transitional employment opportunities at Home Depot for those in the U.S. military.  District Staffing Captain 2005 – 2007. Coordinated eight job fairs per year and interviewed at mass hiring events, campus recruiting and scouting. Adept in HR information systems and applicant tracking systems.  District Associate Relations Captain 4/09 to present, in charge of employee hotline, district town hall meeting recap, AR best practices and trend analysis (town halls, compliance issues and meal period violation). Human Resources Manager/Generalist EyeOTA DBA KATA Eyewear, Isaac Mizrahi Eyewear and Liz Claiborne Optics; Culver City, CA 1995 – 2003  Earned the 2000 Employee of the Year Award for my outstanding contributions.  Promoted three times in eight years. Originally hired as Purchasing Agent, promoted to Financial Coordinator in 1997, promoted to Human Resources Representative in 1998 and finally promoted again to Human Resources Manager in 2000.  Spearheaded the effort as HR Manager to obtain reasonably priced health care coverage when faced with a 33% increase in cost. Successfully negotiated and contracted with new provider to save 15%.  Selected to be the Inventory Captain. Fairly divided work into clearly defined tasks, assigned responsibilities and resolved all discrepancies to balance inventory successfully.  Saved the company countless wasted man-hours of wait time, a copy clerks salary and costly outsourcing expenses for regular advanced printing/copying/collating needs by upgrading an obsolete copy machine to one that was fully integrated with our computer network. Primary job functions: All aspects of Human Resources Management from recruiting, hiring and traning to payroll.  Directed benefits administration, compensation and performance management.  Controlled over $5.6M in assets, as 401K plan Administrator and performed IRS non-discrimination tests.  Regularly updated the plan to comply with yearly ERISA law changes.  Processed a $1.5M annual payroll with the ADP system.  Authored, updated and later revised the New Employee Manual.  Implemented a sexual harassment training program.  Maintained compliance vigilantly with company policies, federal and state laws while minimizing liability in employee related matters like unemployment compensation, discrimination, EEOC and harassment. EDUCATION and CERTIFICATION Bachelor of Science in Business Management, Pepperdine University, Malibu, CA graduated cum laude. All Senior Professional in Human Resources Certificate aka SPHR® requirements completed, waiting for exam in June 2010.