The document discusses employee motivation and job enrichment as techniques used to improve human behavior and attitudes towards work. Motivation is described as stimulating people to action to accomplish goals. It comes from internal needs, desires, wants or drives like money, success, recognition and job satisfaction. The process involves encouraging employees to perform to their best capacity willingly. Motivation leads to better utilization of human resources, improved employee efficiency, achievement of organizational goals, and building of friendly relationships in the workplace. It also results in stability of the workforce when employees feel a sense of participation.