Murtaza Ali

Murtaza Ali

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  A seasoned professionalwith six years of rich cross functional experience in Sales, Client relationship management, Excellent Customer Handling and Administration skills, Multi-tasking capability and Quality Assurance. Multitasking Telephone Operation Advanced computer literacy Administration Quality Assurance Continuous Process Improvement Sales Sales Operation Currently working as Sales Coordinator and Merchandiser coordinator | Electronics in Al Sayegh brothers, UAE from Jan 2011. Merchandiser coordination:  Managing the Huawei promoter operations.  Focus on day-today operations.  Staff management.  Daily sales report.  Fully Certified Master trainer in Solution Selling and Customer Focused Communication for UAE Network.  Designed and implemented a new reporting system to evaluate the Key performance Indicators of retail stores. Sales Administration:  Input all information into the SAP system and collate all documents relating to distribution as well as sales generated.  Invoicing,  Credit request,  Order release for Distribution sales;  Updating of stocks,  Credit outstanding;  Stock allocation for different divisions.  Providing consolidating information regarding revenue generation as well as to assist the Sales and Marketing Manager to take decisions relating to subject area. Export/Import Documentation: Murtaza Ali male, Indian Mobile: 0505649702 E-mail: [email protected] PROFESSIONAL SYNOPSIS AREAS OF EXPERTISE PROFESSIONAL EXPERIENCE
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  Maintain all documentationrelating import and re-export and all relevant certificates required as per the legal requirements, as well as maintain the customer database for this activity with the objective of ensuring that there is no loss in time and revenue due to lack of proper paperwork or incomplete information. Customer Coordination: Coordinate with customers with the objective of keeping track of deliveries as well as following up on payments. Warehouse coordination: Coordinate with the warehouse continuously with the objective of receiving current information relating to deliveries and stock status, so that the ordering process can match inventory requirements. Skills Worked as Retail Sales Group Head Sharaf DG, UAE since Jan 2009 till 2010 Dec. Sales Administration:  Working closely with the Manager on Duty,  Responsible for measuring and reporting your category performance targets on a daily basis.  Lead a team of Sales Executives coaching and training them to drive sales and achieve highest levels of customer service.  Experience in selling Telecom, Photography, IT, Gaming, or Electronics (Audio/Video) products.  Market Survey  Assortment building.  Store marketing and island display fees Negotiation.  Suppliers display contracts Finalization.  Promo Opening area plan. About Me: - Bachelors degree. - Excellent MS Office (Word/ Excel) skills - Ability to meet tight deadlines and work under pressure - ERP knowledge. * Public speaking and leadership training programme * Personality development programme * Customer First Training – AL SayeghTraining Center * Building Loyal Customer’s training – AL SayeghTraining Center * Communicative skill and language proficiency TRAINING CERTIFICATIONS
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  * Operating Systems– Windows 95/98/2000 / XP * Microsoft Office – MS Excel, MS Word, Outlook, PowerPoint & Internet Application. * ERP Package: Orion References will be provided upon request IT SKILLS