DEPARTMENT OF TOURISM
The National Tourism Development
Plan: Strengthening the Philippines
Strategic Planning Process
6th UNWTO Executive Training Program,25-28 June 2011, Bhutan
DEPARTMENT OF TOURISM
Presentation Outline
 Imperatives for Strategic Tourism Planning
 Strategic Tourism Planning Process
 The National Tourism Development Plan
 Sustainable Tourism Indicators
 Lessons from Previous Tourism Plans
DEPARTMENT OF TOURISM
TOURISM ASSETS
AND DESTINATIONS
The Philippines possesses a broad range of natural and cultural heritage
tourism assets as well as a growing number of beach and urban leisure
and entertainment facilities that are competitive in the region
DEPARTMENT OF TOURISM
Imperatives for Strategic Tourism Planning
• Philippine tourism competitiveness
• Ranked 94 against 139 countries in 2011
• Ranked18 in Asia-Pacific
• Maintained an overall score at 3.7 for past
3 years
• Opportunities for tourism growth in
the Asia-Pacific
• Additional 331 million international visitors
by 2030 – making the region the second
most visited destination
• Increase in regional travel
• 5.7% annual growth in outbound travel
0,0 100,0 200,0 300,0 400,0 500,0 600,0 700,0
Africa
Americas
Asia and the Pacific
- North-East Asia
- South-East Asia
- Oceania
- South Asia
Europe
Middle East
Million Arrivals
Forecast International Arrivals in World Regions
2020
2016
2010
2
3
4
5
6
Policy rules
and…
Environmental
sustainability
Safety and
security
Health and
hygiene
Prioritization
of Travel &…
Air transport
infrastructure
Ground
transport…
Tourism
infrastructure
ICT
infrastructure
Price
competitive…
Human
resources
Affinity for
travel and…
Natural
resources
Cultural
resources
Source: World Economic Forum: 2011
DEPARTMENT OF TOURISM
Tourism Performance
• Unprecedented growth in 2011
• 3.9 million international visitors
• 29.1 million domestic travellers*
• US$ 13.3 billion tourism gross
value added*
• 6% share to GDP*
• 3.8 persons employed*
• Sustaining success in 2012
(January – April)
• 1.5 million international visitors
• 32% of target 4.6 million visitors
• US$ 1.2 billion in international
receipts
CAGR in 38 years = 7.8%
1.5 M for 2011 Jan-Apr
* Estimate
DEPARTMENT OF TOURISM
Imperatives for Strategic Tourism Planning
• Past performance
• 8.1% CAGR from 2002 to 2011
• 5% share to inbound traffic in Southeast
Asia
• Breached 3 million mark in 2010
• Market mix
• 46.9% international visitors from East
Asia
• Korea is top source market (23.6% share)
• 15.6% visitors from the Americas (greater
bulk accounted by USA)
• 8% arrivals from Southeast Asia
• Domestic travel 3-5% CAGR in 10 years
International Tourism Arrivals & Purpose of Visit
Stronger recent growth off a low historic base
DEPARTMENT OF TOURISM
Imperatives for Strategic Tourism Planning
• Policy support
• Tourism Act (RA 9593) – legislating
tourism as engine for socio-economic
growth and investment
• Executive Order 29 – promoting pocket
open skies policies in secondary
international gateways
• Investment Facilitation – granting fiscal
and non-fiscal incentives for priority
projects in economic zones, key
development areas, and Tourism
Enterprise Zones
• National Tourism Development Plan
Executive Order No. 29
Tourism Act
DEPARTMENT OF TOURISM
Strategic Tourism Planning Process
Philippine Development Plan, 2011-2016
Public Investment Program, 2011-2016
President’s Social
Contract with the
Filipino People
Medium Term
Expenditure
Program
National Tourism
Development Plan, 2011-2016
Tourism
Development
Program
Regional Development Plans
Regional
Investment
Program
Provincial Tourism Development Plans
Municipal/ City Tourism Development Plans
Tourism Site/ Area Tourism Development Plans
Strategic
Plan
Tactical
Plan
DEPARTMENT OF TOURISM
Elements of Strategic Planning Process
Stakeholders involvement
• National government agencies
• Local government units
• Legislative bodies
• Private sector, businesses
• NGOs, POs, vulnerable groups
• Local communities NTDP
National
(87 pax)
16
Regional
(970 pax)
4
Clusters
(271
pax)DOT Regional
Offices, NGAs,
LGUs, Private
Sector, NGOs,
others
DOT Regional
Offices, NGAs,
LGUs, Private
Sector, NGOs,
others
DOT, NGAs, Private
Sector, Investors
and Donors
Defined planning process
• Competitive investigation
• Best practices and models
• Roadmap
• Implementation mechanism
• Communication
Situation Analysis
Conduct supply and demand analysis, competitive
analysis, as well as past and present performance
Review of Related Plans
Examine processes and accomplishments
Document lessons learned and insights
Action Planning
Develop goal, vision and directions, set targets
Identify programs, projects, activities, resources
Define accountabilities and indicators
DEPARTMENT OF TOURISM
Elements of Strategic Planning Process
Destination
Supply
Tourism
Demand
Promote balance
• Competing needs
• Limited resources
• Carrying capacity
• Cultural values
• Local benefits
• Local and national issues
Review Approval Support
Transparency and accountability
• Steering committee
• Review process
• Approval mechanism
• Commitment and buy-in
• Champions
• Capacity building
DEPARTMENT OF TOURISM
The National Tourism Development Plan
Stakeholders’ Goal:
“An environmentally and socially responsible
tourism that delivers more widely distributed
income and employment opportunities.”
Stakeholders’ Vision:
“TO BECOME THE “MUST EXPERIENCE”
DESTINATION IN ASIA.”
Stakeholders’ vision and goal are consistent with
the Philippine Development Plan 2011-2016 that
focuses upon creating sustainable, rapid and
inclusive socio-economic Growth
2016 Target
10 million international visitors
35.5 million domestic travellers
US$ 24.7 billion TGDVA
8.1% share to GDP
6.8 million people employed
17% share to national
employment
DEPARTMENT OF TOURISM
The National Tourism Development Plan
• Adopt cluster destination concept and product portfolio
• Raise standards of facilities and services
• Facilitate investments and lower business cost
• Safeguard natural and cultural resources, and vulnerable groups
• Implement marketing and promotions
Develop and market
competitive
products and
destinations
• Expand capacity of international gateways
• Expand connectivity between gateways and key growth markets
• Implement strategic access between international gateways and
other clusters
• Implement destination infrastructure program
Improve market
access,
connectivity and
destination
infrastructure
• Pursue shared responsibility of national and local governments
• Develop competent, well motivated and productive work force
• Improve governance relating to safety, security and handling tourists
Improve tourism
institutional
governance and
human resources
DEPARTMENT OF TOURISM
Cluster Destination Strategy
Tourism Site
(Within LGUs)
Tourism Cluster
(Groups of LGUs in a Region)
Gateway to
Tourism Cluster
(LGU Capitol)
Tourism
Development
Area (LGUs)
Spatial development concept/
approach based on the areas:
market demand
inclusive growth
respect local boundaries/
jurisdiction
investment friendly
The framework provides for
prioritization of sites,
products and activities
Visitor Expenditure and Length of Stay
DEPARTMENT OF TOURISM
Cluster Destinations and
Tourism Development
Areas
20 strategic thematic tourism
destination Clusters covering
78 Tourism Development Areas
7 clusters in Northern Philippines
covering 27 TDAs
6 clusters in Central Philippines
covering 25 TDAs
7 clusters in the Southern
Philippines covering 26 TDAs
2
3
4
5
12
7
8
9
10
16
14
17
18
23
22
19
1
6
25
27
24
26
32
30
33
34
35
36
37
31
29
28
40
39
38
43
4644
42
49
50 51
47
48
60
61 63
59
55
53
56
57
54
58
70
69
75
72
74
73
76
78
65
64
67
68
77
11
13
15
20
21
45
52
62
66
71
41
NP-1
NP-3
NP-5
CP-1
CP-2
CP-6
SP-1
SP-2
SP-6
NP-4
SP-7
NP-2
NP-6
NP-7
CP-4
SP-4
CP-3
CP-5
SP-5
SP-3
LEGEND :
1 EXISTING Tourist
Development Areas
1 EMERGING Tourist
Development Areas
International Airport
Principal Airport - Class 1
Principal Airport – Class 2
Community Airport -
Sea Port
Tourism Cluster
International Gateway
Strategic Destination
Clusters
Pipeline International
Airports
DEPARTMENT OF TOURISM
Nature
Tourism
Cultural
Tourism
Sun and Beach
Tourism
Cruise and
Nautical Tourism
Leisure and
Entertainment
Tourism
MICE and Events
Tourism
Health,Wellness,
and Retirement
Tourism
Diving and Marine
Sports Tourism
Philippines Product Portfolio
Education
Tourism
Market-product analysis recommends prioritizing nine tourism products
towards enriching the tourist experience and boosting product diversification
DEPARTMENT OF TOURISM
Central Visayas Tourism Cluster
Gateway: Mactan - Cebu
International Airport
Tourism Development Areas
TDA 1: Northern Cebu-Bantayan-
Malapascua
TDA 2: Metro Cebu-Mactan-Olango
Island
TDA 3: Southern Cebu
TDA 4: Negros Oriental-Dumaguete-
Siquijor
TDA 5: Tagbilaran-Panglao Island
Product Theme
MICE, Business, resort, history,
events, sightseeing, entertainment,
shopping, ecotourism
2016 Tourist Targets
International: 3.1 million
Domestic: 2.3 million
Market Access and Connectivity
– Cebu terminal expansion and runway
improvement
– Gateway marketing program (e.g. World
Routes)
– Seamless connection from Mactan
Airport to tourism development areas
– Tagbiliran terminal expansion
– Need for a Bohol gateway
Destination & Product Development
 Tourism Enterprise Zones in Cebu and
Panglao
 Improvement to 17 heritage sites
(Php 500 Million)
 Linking communities to tourism supply
chain
 10,400 rooms needed (2011-2016)
 3,270 rooms planned or under
construction (2011-2016)
Development Impact
 2010: 287,500 jobs
 2016: 233,000 additional jobs
DEPARTMENT OF TOURISM
Sustainable Tourism Indicators
Type Descriptors Data Sources
Economic Tourism revenue DOT, NSCB
Tourism Gross Value Added DOT, NSCB
% share to GDP DOT, NSCB
Tourism employment DOT, NSCB
Social Local benefit DOLE
Poverty incidence NSCB
Health condition DOH
Cultural Pride of place/cultural value NM, NCCA
UNESCO Heritage Sites NCCA, NHCP
Environment Visitor management plan DENR, EMB
Innovation/ business process DOT, DTI
Tourism Satellite Account
DEPARTMENT OF TOURISM
Sustainable Tourism Indicators
Accreditation Indicators Data Sources
Ecotourism Community participation Report
Environment sustainability DENR, EMB
Cultural sensitivity Report
Education and ethics Program
Local benefits Report
Visitor satisfaction Survey
Responsible marketing Collaterals
Conservation Program
Accommodation Environmental protection Mgnt Plan
Business practices Mgnt Plan
Social consideration Mgnt Plan
Institutionalizing
sustainable tourism
indicators
•Localization
•Database set-up and
management
•Capacity building
•Integration in strategic
planning
DEPARTMENT OF TOURISM
NTDP - Building Partnership
• Convergence program
• Sustainable tourism –
biodiversity conservation
framework (DOT-DENR)
• National Ecotourism
Strategy (DOT-DENR)
• Guidebook on tourism
planning
• Process for national and
local tourism planning
• Standards
• Indicators
DEPARTMENT OF TOURISM
Destination Management Framework
National Level
Regional Level
Local Level
Tourism Advisory and
Consultative Bodies
(Tourism Coordination Council and
Tourism Congress)
Regional Tourism
Councils/ Congresses
(DOT-Tourism Congress-Civil Society)
Provincial Tourism
Councils
(DOT-Tourism Congress-Civil Society)
Local Tourism Councils
and Action Groups
City and Municipality Tourism
Units and Private Sector
Department of Tourism
Tourism
Promotion
Board
TIEZA + Other
Agencies
Regional Tourism Offices
Provincial Level Tourism Service
Centres
Strategic level Tactical Level
DEPARTMENT OF TOURISM
Lessons Learned
• Clearly defined destination
framework
• Stakeholders participation
• Institutional ownership
• Capacity building
• Flexible planning approach
• Communication plan
1991 Tourism
Master PlanHarnessing
Tourism Growth
2004 McKinsey Consulting
Sustainable
Tourism
Management Plan
for Central
Philippines
National
Ecotourism
Strategy
DEPARTMENT OF TOURISM
Thank you!For more information, please email your queries at mvjasmin@tourism.gov.ph

N ational tourism development plan

  • 1.
    DEPARTMENT OF TOURISM TheNational Tourism Development Plan: Strengthening the Philippines Strategic Planning Process 6th UNWTO Executive Training Program,25-28 June 2011, Bhutan
  • 2.
    DEPARTMENT OF TOURISM PresentationOutline  Imperatives for Strategic Tourism Planning  Strategic Tourism Planning Process  The National Tourism Development Plan  Sustainable Tourism Indicators  Lessons from Previous Tourism Plans
  • 3.
    DEPARTMENT OF TOURISM TOURISMASSETS AND DESTINATIONS The Philippines possesses a broad range of natural and cultural heritage tourism assets as well as a growing number of beach and urban leisure and entertainment facilities that are competitive in the region
  • 4.
    DEPARTMENT OF TOURISM Imperativesfor Strategic Tourism Planning • Philippine tourism competitiveness • Ranked 94 against 139 countries in 2011 • Ranked18 in Asia-Pacific • Maintained an overall score at 3.7 for past 3 years • Opportunities for tourism growth in the Asia-Pacific • Additional 331 million international visitors by 2030 – making the region the second most visited destination • Increase in regional travel • 5.7% annual growth in outbound travel 0,0 100,0 200,0 300,0 400,0 500,0 600,0 700,0 Africa Americas Asia and the Pacific - North-East Asia - South-East Asia - Oceania - South Asia Europe Middle East Million Arrivals Forecast International Arrivals in World Regions 2020 2016 2010 2 3 4 5 6 Policy rules and… Environmental sustainability Safety and security Health and hygiene Prioritization of Travel &… Air transport infrastructure Ground transport… Tourism infrastructure ICT infrastructure Price competitive… Human resources Affinity for travel and… Natural resources Cultural resources Source: World Economic Forum: 2011
  • 5.
    DEPARTMENT OF TOURISM TourismPerformance • Unprecedented growth in 2011 • 3.9 million international visitors • 29.1 million domestic travellers* • US$ 13.3 billion tourism gross value added* • 6% share to GDP* • 3.8 persons employed* • Sustaining success in 2012 (January – April) • 1.5 million international visitors • 32% of target 4.6 million visitors • US$ 1.2 billion in international receipts CAGR in 38 years = 7.8% 1.5 M for 2011 Jan-Apr * Estimate
  • 6.
    DEPARTMENT OF TOURISM Imperativesfor Strategic Tourism Planning • Past performance • 8.1% CAGR from 2002 to 2011 • 5% share to inbound traffic in Southeast Asia • Breached 3 million mark in 2010 • Market mix • 46.9% international visitors from East Asia • Korea is top source market (23.6% share) • 15.6% visitors from the Americas (greater bulk accounted by USA) • 8% arrivals from Southeast Asia • Domestic travel 3-5% CAGR in 10 years International Tourism Arrivals & Purpose of Visit Stronger recent growth off a low historic base
  • 7.
    DEPARTMENT OF TOURISM Imperativesfor Strategic Tourism Planning • Policy support • Tourism Act (RA 9593) – legislating tourism as engine for socio-economic growth and investment • Executive Order 29 – promoting pocket open skies policies in secondary international gateways • Investment Facilitation – granting fiscal and non-fiscal incentives for priority projects in economic zones, key development areas, and Tourism Enterprise Zones • National Tourism Development Plan Executive Order No. 29 Tourism Act
  • 8.
    DEPARTMENT OF TOURISM StrategicTourism Planning Process Philippine Development Plan, 2011-2016 Public Investment Program, 2011-2016 President’s Social Contract with the Filipino People Medium Term Expenditure Program National Tourism Development Plan, 2011-2016 Tourism Development Program Regional Development Plans Regional Investment Program Provincial Tourism Development Plans Municipal/ City Tourism Development Plans Tourism Site/ Area Tourism Development Plans Strategic Plan Tactical Plan
  • 9.
    DEPARTMENT OF TOURISM Elementsof Strategic Planning Process Stakeholders involvement • National government agencies • Local government units • Legislative bodies • Private sector, businesses • NGOs, POs, vulnerable groups • Local communities NTDP National (87 pax) 16 Regional (970 pax) 4 Clusters (271 pax)DOT Regional Offices, NGAs, LGUs, Private Sector, NGOs, others DOT Regional Offices, NGAs, LGUs, Private Sector, NGOs, others DOT, NGAs, Private Sector, Investors and Donors Defined planning process • Competitive investigation • Best practices and models • Roadmap • Implementation mechanism • Communication Situation Analysis Conduct supply and demand analysis, competitive analysis, as well as past and present performance Review of Related Plans Examine processes and accomplishments Document lessons learned and insights Action Planning Develop goal, vision and directions, set targets Identify programs, projects, activities, resources Define accountabilities and indicators
  • 10.
    DEPARTMENT OF TOURISM Elementsof Strategic Planning Process Destination Supply Tourism Demand Promote balance • Competing needs • Limited resources • Carrying capacity • Cultural values • Local benefits • Local and national issues Review Approval Support Transparency and accountability • Steering committee • Review process • Approval mechanism • Commitment and buy-in • Champions • Capacity building
  • 11.
    DEPARTMENT OF TOURISM TheNational Tourism Development Plan Stakeholders’ Goal: “An environmentally and socially responsible tourism that delivers more widely distributed income and employment opportunities.” Stakeholders’ Vision: “TO BECOME THE “MUST EXPERIENCE” DESTINATION IN ASIA.” Stakeholders’ vision and goal are consistent with the Philippine Development Plan 2011-2016 that focuses upon creating sustainable, rapid and inclusive socio-economic Growth 2016 Target 10 million international visitors 35.5 million domestic travellers US$ 24.7 billion TGDVA 8.1% share to GDP 6.8 million people employed 17% share to national employment
  • 12.
    DEPARTMENT OF TOURISM TheNational Tourism Development Plan • Adopt cluster destination concept and product portfolio • Raise standards of facilities and services • Facilitate investments and lower business cost • Safeguard natural and cultural resources, and vulnerable groups • Implement marketing and promotions Develop and market competitive products and destinations • Expand capacity of international gateways • Expand connectivity between gateways and key growth markets • Implement strategic access between international gateways and other clusters • Implement destination infrastructure program Improve market access, connectivity and destination infrastructure • Pursue shared responsibility of national and local governments • Develop competent, well motivated and productive work force • Improve governance relating to safety, security and handling tourists Improve tourism institutional governance and human resources
  • 13.
    DEPARTMENT OF TOURISM ClusterDestination Strategy Tourism Site (Within LGUs) Tourism Cluster (Groups of LGUs in a Region) Gateway to Tourism Cluster (LGU Capitol) Tourism Development Area (LGUs) Spatial development concept/ approach based on the areas: market demand inclusive growth respect local boundaries/ jurisdiction investment friendly The framework provides for prioritization of sites, products and activities Visitor Expenditure and Length of Stay
  • 14.
    DEPARTMENT OF TOURISM ClusterDestinations and Tourism Development Areas 20 strategic thematic tourism destination Clusters covering 78 Tourism Development Areas 7 clusters in Northern Philippines covering 27 TDAs 6 clusters in Central Philippines covering 25 TDAs 7 clusters in the Southern Philippines covering 26 TDAs 2 3 4 5 12 7 8 9 10 16 14 17 18 23 22 19 1 6 25 27 24 26 32 30 33 34 35 36 37 31 29 28 40 39 38 43 4644 42 49 50 51 47 48 60 61 63 59 55 53 56 57 54 58 70 69 75 72 74 73 76 78 65 64 67 68 77 11 13 15 20 21 45 52 62 66 71 41 NP-1 NP-3 NP-5 CP-1 CP-2 CP-6 SP-1 SP-2 SP-6 NP-4 SP-7 NP-2 NP-6 NP-7 CP-4 SP-4 CP-3 CP-5 SP-5 SP-3 LEGEND : 1 EXISTING Tourist Development Areas 1 EMERGING Tourist Development Areas International Airport Principal Airport - Class 1 Principal Airport – Class 2 Community Airport - Sea Port Tourism Cluster International Gateway Strategic Destination Clusters Pipeline International Airports
  • 15.
    DEPARTMENT OF TOURISM Nature Tourism Cultural Tourism Sunand Beach Tourism Cruise and Nautical Tourism Leisure and Entertainment Tourism MICE and Events Tourism Health,Wellness, and Retirement Tourism Diving and Marine Sports Tourism Philippines Product Portfolio Education Tourism Market-product analysis recommends prioritizing nine tourism products towards enriching the tourist experience and boosting product diversification
  • 16.
    DEPARTMENT OF TOURISM CentralVisayas Tourism Cluster Gateway: Mactan - Cebu International Airport Tourism Development Areas TDA 1: Northern Cebu-Bantayan- Malapascua TDA 2: Metro Cebu-Mactan-Olango Island TDA 3: Southern Cebu TDA 4: Negros Oriental-Dumaguete- Siquijor TDA 5: Tagbilaran-Panglao Island Product Theme MICE, Business, resort, history, events, sightseeing, entertainment, shopping, ecotourism 2016 Tourist Targets International: 3.1 million Domestic: 2.3 million Market Access and Connectivity – Cebu terminal expansion and runway improvement – Gateway marketing program (e.g. World Routes) – Seamless connection from Mactan Airport to tourism development areas – Tagbiliran terminal expansion – Need for a Bohol gateway Destination & Product Development  Tourism Enterprise Zones in Cebu and Panglao  Improvement to 17 heritage sites (Php 500 Million)  Linking communities to tourism supply chain  10,400 rooms needed (2011-2016)  3,270 rooms planned or under construction (2011-2016) Development Impact  2010: 287,500 jobs  2016: 233,000 additional jobs
  • 17.
    DEPARTMENT OF TOURISM SustainableTourism Indicators Type Descriptors Data Sources Economic Tourism revenue DOT, NSCB Tourism Gross Value Added DOT, NSCB % share to GDP DOT, NSCB Tourism employment DOT, NSCB Social Local benefit DOLE Poverty incidence NSCB Health condition DOH Cultural Pride of place/cultural value NM, NCCA UNESCO Heritage Sites NCCA, NHCP Environment Visitor management plan DENR, EMB Innovation/ business process DOT, DTI Tourism Satellite Account
  • 18.
    DEPARTMENT OF TOURISM SustainableTourism Indicators Accreditation Indicators Data Sources Ecotourism Community participation Report Environment sustainability DENR, EMB Cultural sensitivity Report Education and ethics Program Local benefits Report Visitor satisfaction Survey Responsible marketing Collaterals Conservation Program Accommodation Environmental protection Mgnt Plan Business practices Mgnt Plan Social consideration Mgnt Plan Institutionalizing sustainable tourism indicators •Localization •Database set-up and management •Capacity building •Integration in strategic planning
  • 19.
    DEPARTMENT OF TOURISM NTDP- Building Partnership • Convergence program • Sustainable tourism – biodiversity conservation framework (DOT-DENR) • National Ecotourism Strategy (DOT-DENR) • Guidebook on tourism planning • Process for national and local tourism planning • Standards • Indicators
  • 20.
    DEPARTMENT OF TOURISM DestinationManagement Framework National Level Regional Level Local Level Tourism Advisory and Consultative Bodies (Tourism Coordination Council and Tourism Congress) Regional Tourism Councils/ Congresses (DOT-Tourism Congress-Civil Society) Provincial Tourism Councils (DOT-Tourism Congress-Civil Society) Local Tourism Councils and Action Groups City and Municipality Tourism Units and Private Sector Department of Tourism Tourism Promotion Board TIEZA + Other Agencies Regional Tourism Offices Provincial Level Tourism Service Centres Strategic level Tactical Level
  • 21.
    DEPARTMENT OF TOURISM LessonsLearned • Clearly defined destination framework • Stakeholders participation • Institutional ownership • Capacity building • Flexible planning approach • Communication plan 1991 Tourism Master PlanHarnessing Tourism Growth 2004 McKinsey Consulting Sustainable Tourism Management Plan for Central Philippines National Ecotourism Strategy
  • 22.
    DEPARTMENT OF TOURISM Thankyou!For more information, please email your queries at [email protected]