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N5 Communication: Presentation Communication for students studying at FET Colleges in South Africa.
The document discusses fears, including fear of cancer, heart disease, and public speaking. It then provides information on presentation skills, including why they are important, factors to consider when preparing a presentation, and nonverbal aspects that determine a presentation's success such as appearance, eye contact, gestures, and voice. The document emphasizes preparation, practice, and confidence building.
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N5 Communication: Presentation Communication for students studying at FET Colleges in South Africa.
- 1. Did you knowthe greatest fears include … • Fear of developing cancer • Fear of getting a heart disease • Fear of having to make public speeches PRESENTATION COMMUNICATION p.70 (N5 students up to 4.10) 1
- 2. WHY DO YOUHAVE MASTER THE ART OF PRESENTATION? Sooner or later you would have to: Speak in public Addressing large groups Welcome a new employee Propose a toast Thank colleagues Present minutes 2
- 3. A GOOD PRESENTATIONDEPENDS ON … A person’s self-esteem The image and reputation of the organisation of whom the speaker is a representative. Remember: the “selffulfilling prophesy”? What you think will happen, will happen. One gains faith EVERY time you finish a speech successfully. Practise, practise, prac tise 3
- 4. 4.1 THE ROLE OF PRESENTATION COMMUNICATIONIN THE COMMUNICATION PROCESS See p.71 4
- 5. PRESENTATION COMM Define itin terms of formal communication process Sender (Speaker) Message (specific purpose) Receivers (target audience) Feedback can be DEFINITION REMEMBER: SENDER M E S S AG E R E C E IV E R S F E E D B AC K Individually (questions) Collectively (applause) Direct (answering question) Indirect (bored listener talking to his friend) Verbal, conscious and positive Asking information Non-verbal, unconscious, neg Bored yawn 5
- 6. SENDER Verbal comm Developmentof target audience Non-verbal comm Personal appearance Posture (stance) Facial expressions Gestures Quality of his voice SENDER COMM BARRIERS Speeches are t h e ex a m p l e o f c o m m uni c a t i o n w i t h s m a l l er g r o ups o r m o r e larger groups That is Presentation C o m m un i c a t io n COMM BARRIERS Can be any of they above Presentation comm example of direct comm with smaller or larger groups. 6
- 7. 4.2 THE PURPOSE OF SPEECH-MAKING • • • • • Seep.71 To interest or amuse To inform or to teach To stimulate or impress To motivate To coerce or persuade 7
- 8. 4.3 FACTORS TOCONSIDER WHEN PREPARING A SPEECH (P73) The aim of the speech Response from audience? The audience Size, age, gender, culture The occasion Dictate formality The physical surroundings Geographical situation Quiet/Busy? Size of Hall C-group 8
- 9. Preparing content matter 1.The Introduction 2. The body 3. A logical presentation 4. The conclusion 9
- 10. CONTENT MATTER OFA SPEECH 1. Introduction Advertisement for rest of speech Grab audience’s attention, gain goodwill Indicate purpose & scope Ask questions, humour, intere sting quotation, descriptive anecdote Joke should be relevant! 2. The body Researched thoroughly Direct information Oral info Written info Presented logically Chronological Ascending order of importance Ascending order of complexity Congeneric order Group B/A/D 10
- 11. CONTENT MATTER OFA SPEECH 3. Conclusion Summary of main points Return to purpose indicated in introduction Appropriate anecdote or quotation Indication how facts can affect listeners Suggestion regarding possible plan of action Listen to Steve Jobs, the founder of Apple Inc. and analyse his speech. 11
- 12. 4.3 COPING WITH NERVOUS TENSION See p.74- 77 1. GENERAL GUIDELINES • Be yourself • Prepare adequately • Rehearse the speech • Dress appropriately 2. BREATHING EXERCISES • See page 76 3. RELAXATION EXERCISES • See page 76 12
- 13. 4.6 NON-VERBAL ASPECTS WHICH DETERMINETHE SUCCESS OF A SPEECH See p.77 - 81 1. APPEARANCE 2. DEPORTMENT AND POSITION AT DESK 3. EYE CONTACT 4. FACIAL EXPRESSION 5. GESTURES 6. RAPPORT WITH THE AUDIENCE 7. VOICE AND VOICE CONTROL OR PROJECTION 13
- 14. 4.6.1 APPEARANCE (P.77) APPROPRIATEDRESS OUTFIT MUST MATCH OCCASION, AUDIENCE, TOPIC FORMAL: MORE CONSERVATIVE INFORMAL: ALWAYS BE NEAT NEAT APPEARANCE: SELF -RESPECT AND RESPECT FOR AUDIENCE DRESS ONE LEVEL SMARTER THAN AUDIENCE 14
- 15. 4.6.2 DEPORTMENT –POSITION AT DESK Deportment: Way in which someone carries themselves, indicative to self confidence and shows attitude towards audience and topic to be discussed Introduce: He should rise, pause, walk calmly to desk Take a comfortable stance Distribute weight evenly on both feet Move weight between front and back feet Avoid leaning on the desk, standing abnormally stif f as poker or clinging to desk for dear life. Have an upright but relax posture 15
- 16. 4.6 NON VERBALASPECTS 4.6.3 EYE CONTACT 4.6.4 FACIAL EXPRESSION Pause, run eyes over audience and establish eye contact Maintain throughout speech Avoid looking over heads of audience Avoid staring Get some feedback Facial expression reflect attitude to message conveyed Smile, grin, raised eyebrows, etc (use it!) Your expressions are sometimes imitated by audience Words AND expressions = people remembering speech better … 16
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- 18. 4.6 NON VERBALASPECTS 4.6.5 Gestures Movements of part of the body, especially the head, arms and hands Used incorrectly they are irritating mannerisms Used correctly they emphasise what you say. “Go away!” 4.6.6 Rapport with audience Continuous eye-contact Speak to audience as if speaking during a conversation between two people Choose one or two individuals in audience to focus your attention on. 18
- 19. 4.6.7 VOICE &VOICE CONTROL OR PROJECTION (P.79) QUALITIES OF A GOOD VOICE Pitch (shrillness) Tempo (rate or speed) Pauses (effective punctuation mark) Emphasis Volume (audible) Use for emphasis Adjust for size of hall Tone (or quality) Intensity of emotion reflected in your voice Intonation Accent determine this 19
- 20. 4.7 APPLICABLE LANGUAGE USAGE Seepage 81 - 82 • Choice of words • Use relevant terminology • Use of ambiguity, repetition, tautol ogy etc. • Clear and coherent ideas • Enthusiasm and liveliness • Audience-oriented language 20
- 21. 4.8 VISUAL AND OTHERAIDS 4.8.1 Designing the audio-visual programme 1. Size 2. Simplicity 3. Unity 4. Emphasis 5. Balance 6. Visual elements • Line • Shape • Space • Colour • Texture See page 82 - 88 21
- 22. 4.8 VISUAL AND OTHERAIDS See page 85 4.8.2 Most commonly used media 1. Black (or chalk) and white boards 2. Flip charts 3. Slides 4. The overhead projector 5. Using the microphone 22
- 23. 4.9 OCCASIONAL SPEECHES(P.89) 1. 2. 3. 4. 5. 6. 7. 8. 9. Introducing a colleague or a guest speaker A welcoming speech A farewell speech A presentation speech The speech of acceptance The speech of thanks Making an announcement Proposing a toast The after-dinner speech 23
- 24. 4.10 ACTIONS TO PROMOTEGOODWILL See page 95 -103 1. Meetings 2. Conversation 3. The telephone • Guidelines for making tel. calls • Guidelines for coping with incoming calls 4. Interviews • Before the interview • During the interview • After the interview 5. Dealing with clients and guests 24