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The document summarizes UNK's transition from siloed academic support services to an integrated Learning Commons. It describes the original vision of bringing together tutoring, writing help, and library resources in one centralized space. Challenges arose during construction delays but collaboration continued. The permanent Learning Commons opened in 2011 and gate counts increased 30% after. Assessment of referrals between services and programming like research seminars strengthened collaboration between Student Affairs, the Library, and academic support units. The future may include expanding the Learning Commons to incorporate additional student services.
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Editor's Notes
- #2 Learning Commons UNK (C&U) Ronald Wirtz; Coordinator of User Services, Keri Pearson; Coordinator of Academic Peer Tutoring and Assessment, TaffneeFaimon; Assistant Director of the Writing Center, Jon Ritterbush; Electronic Resources Librarian: The UNK Learning Commons will have its “Grand Opening” in the Calvin T. Ryan Library at UNK for the Fall Semester, 2011. However, the Learning Commons has been operating successfully in temporary space in the Library for an entire year. We will present describe how the project developed over approximately two years from the inception of the idea to the completed facility and discuss our vision for the future.
- #5 The Peer Tutoring program had far outgrown the space available for the program between 2003 and 2008.
- #7 This graph of Writing Center use shows the fluctuation of attendance over years, due mostly to changing leadership (or lack thereof). A program review of the Writing Center showed need for more space by 2010.
- #9 The Peer Tutoring program had far outgrown the space available for the program between 2003 and 2008.
- #11 Serendipity also played an important part in the development of the UNK Learning Commons, at least in the origin of the project, which started with a discussion between Dean of Student Affairs, Dr. Gail Zeller, and Dean Janet Wilke of the Library.
- #13 Another important focus at UNK is a commitment to producing graduates who will possess the skills and attitudes needed for lifelong learning. As noted in the UNK strategic plan, this will include emphasis on technical and information literacy, as well as in the traditional literacy skills of reading and writing.
- #14 No matter what form a Learning Commons may take, the core ideas are the same.
- #16 Before we get started, we would like to address the Learning Commons idea as we discovered it ourselves through research. We found that, physically, a “Learning Commons” can take on many forms and describe very different spaces. It can encompass student services like tutoring and advising or focus on technology and information access. It can exist as stand-alone buildings or be housed within libraries or other campus facilities. It can brandish cutting edge architecture or simply tweak existing design. Of course, many of these elements already exist within your campuses (maybe even in tandem), but in a Learning Commons there is a deliberate effort to make services seamless from the student perspective.
- #18 At UNK, our model focuses on three main partners in facilitating student success: the Library, the Peer Tutoring program, and the Writing Center. …We come together with the common vision of helping students succeed, which sometimes gets lost across campus boundaries from building to building, program to program.
- #19 Based on a concept created by Writing Center and Learning Commons staff, the campus architect quickly developed a preliminary plan for the space. In the course of many discussions among staff, administration, architects and students, numerous modifications were made to this plan, including a number of changes during the actual construction process.
- #20 At the same time, the Writing Center Director who was tapped to run the Learning Commons moved to China. Also, Learning Commons construction was delayed due to design challenges and the realization that a quick remodel was not possible given the vision of the project.
- #21 When it became apparent that construction in the new Learning Commons area would not be completed on schedule, the entire west half of the second floor of the Library – an area of around 3700 square feet - was designated as a temporary location for both the Peer Tutoring Program and the Writing Center.
- #27 Gate count statistics are gathered automatically by counters installed in electronic gates at the entrance and exit of the library. This chart shows monthly total gate counts over a multi-year period – gate count figures are generally several times a month, then totalled:As noted in this quotation from Dean Janet Wilke addressed to SVC Charlie Bicak:“In Library jargon, "Gate Count" refers to the number of bodies physically passing through the library's gate counter. Since we don't require any type of formal check in when users enter, the numbers are most useful in showing broad trends but are less useful when assessing actual "usage." (By-the-way, the numbers can be "shocking" (more people than live in Kearney!) but keep in mind that, for example, staff are counted when they head out the door to a meeting!) (Just by way of explanation: the gate mechanism counts people coming in and leaving. We then divide by two.) Gate Count numbers are compiled by week and month. Now that the month of September is complete, the total is 38,876, up 24.38% over September 2010 at 29,647.”
- #49 The main floor of the Library also houses an academic department. The space is no longer really adequate for the programs of that department, and the Library APR includes a proposal that the space revert to the Library for Learning Commons programs.UNK’s Senior Vice Chancellor specifically asked for the inclusion of this information in the Library APR, and the academic department concerned is aware of and approves of moving to a location that will be better adapted to their needs.With additional space, other student services could move to the Library as well, facilitating further program “seamlessness” for UNK students.