Chapter 2 discusses the OSI model, a framework for data communication with seven layers responsible for different aspects of networking, including data framing, addressing, routing, and error control. It explains the functionality of the TCP/IP model, which aligns differently with the OSI model, highlighting application, transport, and network layers, while noting some drawbacks of both models. Additionally, the document specifies protocols used within these models, such as FTP and SMTP, and their operational context in networking.