Willowbank School is proposing to develop an online strategy using social media like Facebook and Twitter to improve communication with its multi-cultural parent community. Currently, communication is perceived as erratic and the website is often out of date. The proposal notes opportunities like informing parents continuously of events, marketing in multiple languages, and utilizing surveys. It outlines creating accounts, monitoring content, and providing training for teachers and parents on appropriate online etiquette. The goal is to work towards becoming a paperless school through an engaged online community.