OPD Manager

OPD Manager

• 1.
  Description Our OperationsPerformance Deliveryteamischarteredwithdrivingimprovedbusinessperformance withinFidelityInvestments.We partnerwithbusinessleaderstonotonlyshape theirstrategybutalso leadtopstrategicinitiativestoimprove operationalperformance. Ourgoal isto generate significant value throughcostefficiencies,riskreduction,qualityimprovement,andincreasedcustomer satisfaction. We identify andexecute theseopportunitiesbyworkingcloselywithbusinessteams to applysoundbusinessmanagementandqualityprinciples. Primary Responsibilities  Workedwithbusiness andtechnical partners atall levelsof the organizationincludingsenior executivestoanalyze andsolve businessproblems  Demonstratedexperience developingsolutionstobusinessproblemsusingadvancedanalytics and abilitytotranslate businessneedsintoprocess/technical requirements  Demonstratedsuccessatleadinganddeliveringresultsforcomplex strategic,transformational, and growthprojects  Involved strategicallyandtacticallyinall facetsof the projectlife cycle fromideageneration throughfull executionformediumtohighcomplexityprojects  Provenexecutive communicationskills andabilityto workacrossthe organizationto influence/negotiateeffectivelyatall levelsof management.Alsoskilledinthe creationand deliveryof effective presentations Experience andCapabilities  Business Redesign & Analytics:Demonstratedabilitytoperformfinancial&statistical analysis, trending,modeling,anddatareconciliation.Developeddetailedmodelstocapture and articulate relevantfinancial/businessimpact.Abletomake recommendationsbasedondata drivenfindings anddesignfuture state view basedonspecificorganizational objectives  Strategy Development:Provenabilitytohelpinternal businesspartners/customers improve theirperformance,including: the analysisof currentbusinesschallenges/plans, recommendationsregardingbestpractices,andstrategydevelopment  MajorProgramManagement:Ledlarge cross-organizationalprogramswithmany different functional projects(process, IT) aligned.Responsible forprogrambudget,resource planning, and managingrisks/dependenciesacrossprojects.Keypointof contactfor critical project, resource,andbudgetissues.Alsoresponsible forall internal/externalprogramcommunications, includingexecutive andseniormanagementupdates/presentations.Ownershipof overall design and change managementactivities,ensuringconstantalignmentwithstatedbusinesscase goals Other Skillsand Knowledge  Organizational &ProcessDesign  StrongFinancial Modeling/BusinessAnalytics  BusinessPartnerCentricity&Collaboration  Comfortable withComplexity&Ambiguity  BusinessCase Development&CostBenefitAnalysis  Experience withAnalysisMethodologies(service models,financial models,work&process flows,dataflows)