The document describes NTT's strategy for performing live upgrades of OpenStack without downtime. It discusses pre-upgrade investigation, considerations for the upgrade procedure, testing the upgrade process, and results. The key aspects covered are migrating user resources, upgrading components in a specific order while blocking requests, and evaluating the upgrade to ensure no impact on users or their API calls. Some issues identified included errors from Active/Standby switches and RPC API version mismatches between components.