ENTERPRISE CLOUD AND MANAGED HOSTING




 OpSource Managed Hosting


OpSource Managed Hosting
                                                         Features
OpSource‘s Managed Hosting platform combines
highly scalable infrastructure and technical expertise   • Secure, scalable and highly available infrastructure
to deliver a scalable, flexible, and reliable platform    • World-class data center facilities globally
for mission-critical hosted applications.
                                                         • Redundant load balancing and firewall architec-
All the infrastructure assets required to bring your      ture
web-based application to market are provided and         • SAS70 Type II, PCI DSS Level 1, and European Safe
maintained, including the data center, Internet
                                                          Harbor compliant environments available
connectivity, private network, servers, storage,
                                                         • Wide range of physical and virtual systems
firewalls, load balancers, and backup infrastructure.
Custom applications are deployed in a grid of            • Fully managed Disaster Recovery Options
dedicated and virtualized systems that are built using
best practices designed to optimize application          Benefits
uptime, scalability, and processing power. Systems are
                                                         • Complete - all hardware, software and systems
deployed on customer private networks with full
                                                           infrastructure
network security delivered through our robust carrier
grade infrastructure.                                    • Flexible - customizable environments to meet
                                                          specific customer needs
While many managed hosting providers offer mission
                                                         • Affordable - no up-front investment in people and
critical services such as firewall protection or load
balancing as an optional “add on” to their basic           infrastructure and all-inclusive pricing model
offering, OpSource includes all of the key
components needed to reliably power an on-demand
                                                         These facilities are engineered to the highest
application as a standard part of the service. This
                                                         standards, ensuring your application’s availability and
all-inclusive model provides a better, more robust
                                                         security.
platform for growth and ensures you won’t find
yourself hit with additional and unexpected fees
                                                         Network Infrastructure
down the road.
                                                         OpSource has created a network engineered from the
                                                         ground up to accommodate the demands of highly
Datacenter Infrastructure                                available, on-demand applications. It provides
OpSource delivers OpSource Managed Hosting from          feature-rich capabilities that can be customized to your
seven top-tier facilities located in Ashburn VA, San     application’s needs including:
Jose CA, London, UK and Paris, France, as well as
world-wide in partnership with NTT. Each facility        • Redundant, multi-homed Tier I network connectivity
meets or exceeds Tier III standards, the highest           with redundant switching and routing core
commercially available datacenter rating as measured     • 100% carrier grade firewall and load balancing
by the Uptime Institute (www.uptimeinstitute.org).         infrastructure


 © 2010 OpSource, Inc. All rights reserved.                                                                 Page 1 of 2
ENTERPRISE CLOUD AND MANAGED HOSTING




Network Infrastructure (cont’d)                                                          application and data assets are included with the
• Support for dedicated circuits and multiple VPN                                        service. OpSource Managed Hosting is guided by a
  clients                                                                                “defense-in-depth” security strategy, in which a series
• Secure network segment for monitoring and                                              of security layers are implemented so that no single
  management access                                                                      solution is relied upon to provide security. These layers
                                                                                         include firewall protection, intrusion detection, and
Service includes all the key network elements                                            thread management and remediation that can address
required to deliver a reliable Internet application,                                     Denial of Service (DoS) and Distributed Denial of
including:                                                                               Service (DDoS) attacks, worms or botnets.
• Redundant, multi-tier firewall protection with                                          Storage and Backup
  customized, customer specific rule sets                                                 OpSource Managed Hosting provides customers with
• Redundant, web tier load balancing                                                     access to a full featured SAN and NAS portfolio that
• Internet bandwidth, IP addresses, Virtual LAN                                          supports multiple levels of data performance and
  segments, VPN connections, and more                                                    protection using either Fibre Channel or Serial ATA
                                                                                         (SATA) technologies. All OpSource On-Demand servers
Server Infrastructure
                                                                                         include disk to disk backup protection using a 28 day,
OpSource leverages a grid of dedicated and
                                                                                         father/son retention scheme. For data in SAN or NAS
virtualized systems managed with best practices to
                                                                                         storage, OpSource offers 2 day, 28 day and 90 day
ensure we can meet our customer’s requirements for
                                                                                         retention options.
application uptime, performance, and scalability.
Customers can work with OpSource to design a                                             Disaster Recovery and Multisite Service
configuration with a mix of physical and virtual                                          Our fully managed Disaster Recovery option provides a
servers running Microsoft Windows or RedHat Linux                                        path .to recovery in the event of a natural or
operating systems. All systems are deployed on                                           man-made disaster affecting the primary data center.
customer private networks along with full network                                        Similarly, our Multisite service addresses the needs of
security throughout.                                                                     customers looking to take full advantage of OpSource’s
                                                                                         worldwide data center footprint for both day to day
Security
                                                                                         business as well as disaster recovery. Our disaster
A successful on-demand application requires a robust
                                                                                         recovery services include a Service Level Agreement
security implementation. With OpSource, the
                                                                                         with a 48 hour Recovery Time Objective (RTO) and 24
solutions necessary to protect our customers'
                                                                                         hour Recovery Point Objective (RPO).

Company
OpSource provides cloud and managed hosting solutions that enable businesses of all sizes to accelerate           Corporate Headquarters
growth and scale operations while controlling costs and reducing IT infrastructure support risks. More            5201 Great America Parkway, Suite 120
than four hundred Software-as-a-Service ISVs, cloud platform providers, carriers and enterprises rely on          Santa Clara, CA 95054
OpSource's expertise, experience and agility to operate high-availability, business-critical hosting
environments. Our industry-leading Application Operations service goes beyond traditional hosting by              +1-408-567-2000
providing application management, change management, performance management and application                       sales@OpSource.net
optimization. OpSource Cloud is the rst cloud to bring together the exibility, availability and
community of the public cloud with the security, performance and control the enterprise demands.                  www.OpSource.net
Founded in 2002, OpSource is SAS 70 Type II, PCI DSS Level 1 and European Safe Harbor certi ed and has
operations in California, Virginia, UK, Ireland, and India.
                                                             © 2010 OpSource, Inc. All rights reserved.                                      Page 2 of 2

Opsource managed hosting

  • 1.
    ENTERPRISE CLOUD ANDMANAGED HOSTING OpSource Managed Hosting OpSource Managed Hosting Features OpSource‘s Managed Hosting platform combines highly scalable infrastructure and technical expertise • Secure, scalable and highly available infrastructure to deliver a scalable, flexible, and reliable platform • World-class data center facilities globally for mission-critical hosted applications. • Redundant load balancing and firewall architec- All the infrastructure assets required to bring your ture web-based application to market are provided and • SAS70 Type II, PCI DSS Level 1, and European Safe maintained, including the data center, Internet Harbor compliant environments available connectivity, private network, servers, storage, • Wide range of physical and virtual systems firewalls, load balancers, and backup infrastructure. Custom applications are deployed in a grid of • Fully managed Disaster Recovery Options dedicated and virtualized systems that are built using best practices designed to optimize application Benefits uptime, scalability, and processing power. Systems are • Complete - all hardware, software and systems deployed on customer private networks with full infrastructure network security delivered through our robust carrier grade infrastructure. • Flexible - customizable environments to meet specific customer needs While many managed hosting providers offer mission • Affordable - no up-front investment in people and critical services such as firewall protection or load balancing as an optional “add on” to their basic infrastructure and all-inclusive pricing model offering, OpSource includes all of the key components needed to reliably power an on-demand These facilities are engineered to the highest application as a standard part of the service. This standards, ensuring your application’s availability and all-inclusive model provides a better, more robust security. platform for growth and ensures you won’t find yourself hit with additional and unexpected fees Network Infrastructure down the road. OpSource has created a network engineered from the ground up to accommodate the demands of highly Datacenter Infrastructure available, on-demand applications. It provides OpSource delivers OpSource Managed Hosting from feature-rich capabilities that can be customized to your seven top-tier facilities located in Ashburn VA, San application’s needs including: Jose CA, London, UK and Paris, France, as well as world-wide in partnership with NTT. Each facility • Redundant, multi-homed Tier I network connectivity meets or exceeds Tier III standards, the highest with redundant switching and routing core commercially available datacenter rating as measured • 100% carrier grade firewall and load balancing by the Uptime Institute (www.uptimeinstitute.org). infrastructure © 2010 OpSource, Inc. All rights reserved. Page 1 of 2
  • 2.
    ENTERPRISE CLOUD ANDMANAGED HOSTING Network Infrastructure (cont’d) application and data assets are included with the • Support for dedicated circuits and multiple VPN service. OpSource Managed Hosting is guided by a clients “defense-in-depth” security strategy, in which a series • Secure network segment for monitoring and of security layers are implemented so that no single management access solution is relied upon to provide security. These layers include firewall protection, intrusion detection, and Service includes all the key network elements thread management and remediation that can address required to deliver a reliable Internet application, Denial of Service (DoS) and Distributed Denial of including: Service (DDoS) attacks, worms or botnets. • Redundant, multi-tier firewall protection with Storage and Backup customized, customer specific rule sets OpSource Managed Hosting provides customers with • Redundant, web tier load balancing access to a full featured SAN and NAS portfolio that • Internet bandwidth, IP addresses, Virtual LAN supports multiple levels of data performance and segments, VPN connections, and more protection using either Fibre Channel or Serial ATA (SATA) technologies. All OpSource On-Demand servers Server Infrastructure include disk to disk backup protection using a 28 day, OpSource leverages a grid of dedicated and father/son retention scheme. For data in SAN or NAS virtualized systems managed with best practices to storage, OpSource offers 2 day, 28 day and 90 day ensure we can meet our customer’s requirements for retention options. application uptime, performance, and scalability. Customers can work with OpSource to design a Disaster Recovery and Multisite Service configuration with a mix of physical and virtual Our fully managed Disaster Recovery option provides a servers running Microsoft Windows or RedHat Linux path .to recovery in the event of a natural or operating systems. All systems are deployed on man-made disaster affecting the primary data center. customer private networks along with full network Similarly, our Multisite service addresses the needs of security throughout. customers looking to take full advantage of OpSource’s worldwide data center footprint for both day to day Security business as well as disaster recovery. Our disaster A successful on-demand application requires a robust recovery services include a Service Level Agreement security implementation. With OpSource, the with a 48 hour Recovery Time Objective (RTO) and 24 solutions necessary to protect our customers' hour Recovery Point Objective (RPO). Company OpSource provides cloud and managed hosting solutions that enable businesses of all sizes to accelerate Corporate Headquarters growth and scale operations while controlling costs and reducing IT infrastructure support risks. More 5201 Great America Parkway, Suite 120 than four hundred Software-as-a-Service ISVs, cloud platform providers, carriers and enterprises rely on Santa Clara, CA 95054 OpSource's expertise, experience and agility to operate high-availability, business-critical hosting environments. Our industry-leading Application Operations service goes beyond traditional hosting by +1-408-567-2000 providing application management, change management, performance management and application [email protected] optimization. OpSource Cloud is the rst cloud to bring together the exibility, availability and community of the public cloud with the security, performance and control the enterprise demands. www.OpSource.net Founded in 2002, OpSource is SAS 70 Type II, PCI DSS Level 1 and European Safe Harbor certi ed and has operations in California, Virginia, UK, Ireland, and India. © 2010 OpSource, Inc. All rights reserved. Page 2 of 2