How good is your business ©2011 Tommy Mack Organization. All rights reserved Tommy Mack Organization 520.846.8037 www.tmackorg.com
Control systems that impact business goal achievement:  Marketing  Operations Organization Fiscal  Organization is the structure through which individuals cooperate systematically to conduct business. ©2011 Tommy Mack Organization. All rights reserved Tommy Mack Organization 520.846.8037 www.tmackorg.com Business  is characterized by its management systems.
MARKETING SYSTEM OPERATIONS SYSTEM ORGANIZATION SYSTEM FISCAL CONTROL SYSTEM   BUSINESS  --  achieves a clear set of company goals ©2011 Tommy Mack Organization. All rights reserved COMPANY GOALS
Profitability Fiscal Control Accountability Employee Motivation Delegated Responsibility ©2011 Tommy Mack Organization. All rights reserved Tommy Mack Organization 520.846.8037 www.tmackorg.com
COMPANY GOALS   OPERATIONS SYSTEM ORGANIZATION SYSTEM FISCAL CONTROL SYSTEM   MARKETING SYSTEM --  directs the company course ©2011 Tommy Mack Organization. All rights reserved MARKETING SYSTEM
Customer Service Company Image Marketing Plan / Target Markets Sales Plan / Sales Strategy  Advertising  & Promotions Strategic Plan Guide [S.W.O.T. *] *  S trengths  W eaknesses  O pportunities  T hreats  ©2011 Tommy Mack Organization. All rights reserved Tommy Mack Organization 520.846.8037 www.tmackorg.com
COMPANY GOALS   MARKETING SYSTEM ORGANIZATION SYSTEM FISCAL CONTROL SYSTEM   OPERATIONS  SYSTEM --  what a company does  ©2011 Tommy Mack Organization. All rights reserved OPERATIONS SYSTEM
Scheduling Labor Force Procedures Process Flows Work Instructions Quality Assurance Constant Improvement   ©2011 Tommy Mack Organization. All rights reserved Tommy Mack Organization 520.846.8037 www.tmackorg.com
COMPANY GOALS   MARKETING SYSTEM OPERATIONS SYSTEM FISCAL CONTROL SYSTEM   ORGANIZATION  SYSTEM  --  a company’s control  ©2011 Tommy Mack Organization. All rights reserved ORGANIZATION SYSTEM
Task Guides Position Guides Goals & Objectives  Mission Statement Employee Evaluation  Positional Organization Chart Functional Organization Chart Compensation Plan Productivity Training Employee Handbook  Merit Review Program Management Meetings Managing & Supervising  Employee Incentive Plan ©2011 Tommy Mack Organization. All rights reserved Tommy Mack Organization 520.846.8037 www.tmackorg.com
COMPANY GOALS   MARKETING SYSTEM OPERATIONS SYSTEM ORGANIZATION SYSTEM FISCAL CONTROL SYSTEM  --  a  company’s guidance  ©2011 Tommy Mack Organization. All rights reserved FISCAL CONTROL SYSTEM
Fiscal Budget  Flexible Budget  Variance Analysis  Chart Of Accounts Statement Format Operations Report   Cash Flow Forecasting Labor Burden Job Cost Tracking Inventory Control Break – Even Analysis Profit Center Analysis Overhead Absorption Job Estimating Process ©2011 Tommy Mack Organization. All rights reserved Tommy Mack Organization 520.846.8037 www.tmackorg.com Job Costing / Profitability
Software does not solve everything. People do. Although the algorithms of business have not changed much in the last century and a half, many of the business tools have.  Graphic programs may have replaced colored pencils and protractors, PowerPoint has become more preferable to slides and an overhead projector, but the important information to be shared has not changed — information developed by people to be communicated to people. People make the systems of organized business work. Tommy Mack Organization 520.846.8037 www.tmackorg.com ©2011 Tommy Mack Organization. All rights reserved

Organization

  • 1.
    How good isyour business ©2011 Tommy Mack Organization. All rights reserved Tommy Mack Organization 520.846.8037 www.tmackorg.com
  • 2.
    Control systems thatimpact business goal achievement: Marketing Operations Organization Fiscal Organization is the structure through which individuals cooperate systematically to conduct business. ©2011 Tommy Mack Organization. All rights reserved Tommy Mack Organization 520.846.8037 www.tmackorg.com Business is characterized by its management systems.
  • 3.
    MARKETING SYSTEM OPERATIONSSYSTEM ORGANIZATION SYSTEM FISCAL CONTROL SYSTEM BUSINESS -- achieves a clear set of company goals ©2011 Tommy Mack Organization. All rights reserved COMPANY GOALS
  • 4.
    Profitability Fiscal ControlAccountability Employee Motivation Delegated Responsibility ©2011 Tommy Mack Organization. All rights reserved Tommy Mack Organization 520.846.8037 www.tmackorg.com
  • 5.
    COMPANY GOALS OPERATIONS SYSTEM ORGANIZATION SYSTEM FISCAL CONTROL SYSTEM MARKETING SYSTEM -- directs the company course ©2011 Tommy Mack Organization. All rights reserved MARKETING SYSTEM
  • 6.
    Customer Service CompanyImage Marketing Plan / Target Markets Sales Plan / Sales Strategy Advertising & Promotions Strategic Plan Guide [S.W.O.T. *] * S trengths W eaknesses O pportunities T hreats ©2011 Tommy Mack Organization. All rights reserved Tommy Mack Organization 520.846.8037 www.tmackorg.com
  • 7.
    COMPANY GOALS MARKETING SYSTEM ORGANIZATION SYSTEM FISCAL CONTROL SYSTEM OPERATIONS SYSTEM -- what a company does ©2011 Tommy Mack Organization. All rights reserved OPERATIONS SYSTEM
  • 8.
    Scheduling Labor ForceProcedures Process Flows Work Instructions Quality Assurance Constant Improvement   ©2011 Tommy Mack Organization. All rights reserved Tommy Mack Organization 520.846.8037 www.tmackorg.com
  • 9.
    COMPANY GOALS MARKETING SYSTEM OPERATIONS SYSTEM FISCAL CONTROL SYSTEM ORGANIZATION SYSTEM -- a company’s control ©2011 Tommy Mack Organization. All rights reserved ORGANIZATION SYSTEM
  • 10.
    Task Guides PositionGuides Goals & Objectives Mission Statement Employee Evaluation Positional Organization Chart Functional Organization Chart Compensation Plan Productivity Training Employee Handbook Merit Review Program Management Meetings Managing & Supervising Employee Incentive Plan ©2011 Tommy Mack Organization. All rights reserved Tommy Mack Organization 520.846.8037 www.tmackorg.com
  • 11.
    COMPANY GOALS MARKETING SYSTEM OPERATIONS SYSTEM ORGANIZATION SYSTEM FISCAL CONTROL SYSTEM -- a company’s guidance ©2011 Tommy Mack Organization. All rights reserved FISCAL CONTROL SYSTEM
  • 12.
    Fiscal Budget Flexible Budget Variance Analysis Chart Of Accounts Statement Format Operations Report Cash Flow Forecasting Labor Burden Job Cost Tracking Inventory Control Break – Even Analysis Profit Center Analysis Overhead Absorption Job Estimating Process ©2011 Tommy Mack Organization. All rights reserved Tommy Mack Organization 520.846.8037 www.tmackorg.com Job Costing / Profitability
  • 13.
    Software does notsolve everything. People do. Although the algorithms of business have not changed much in the last century and a half, many of the business tools have. Graphic programs may have replaced colored pencils and protractors, PowerPoint has become more preferable to slides and an overhead projector, but the important information to be shared has not changed — information developed by people to be communicated to people. People make the systems of organized business work. Tommy Mack Organization 520.846.8037 www.tmackorg.com ©2011 Tommy Mack Organization. All rights reserved