The document discusses four main control systems that impact business goal achievement: marketing, operations, organization, and fiscal control. The marketing system directs the company course through activities like customer service, marketing plans, and sales strategies. The operations system encompasses what a company does through scheduling, quality assurance, and process improvement. The organization system acts as the company's control using tools such as organizational charts, goals and objectives, and performance reviews. Finally, the fiscal control system provides the company's guidance with budgets, financial reporting, and cost analysis.