Spreading the Word!
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The document outlines the development of a mental health training package for line managers at ADHC to improve understanding of policies, legislation, and risk management, aiming to enhance workplace safety and reduce incident rates. It proposes an online training solution due to various challenges, including a large number of geographically dispersed managers and budget constraints, and highlights the advantages and disadvantages of online versus face-to-face training. A cost analysis reveals significant savings with the online package, while methods for measuring training outcomes are also discussed.
Spreading the Word!
- 3. The Assignment: Develop a MH Training Package for Line Managers within ADHC To provide a knowledge of; Policy and Legislation Risk Management Process Current documentation requirements Client Manual Handing Plans Why? WHS Act requirements Improve MH incident/injury rates in organisation
- 4. The obstacles 1000 Line Managers Geographically located across the whole of NSW Australia Budget to develop and run the training of $35,000 AUS All Managers to have training within 12 months Turn over of staff. New staff will require training on commencement You work casually, 2 days per week
- 5. The solution! Development of On Line Training Package Online education was defined as “instructional material transmitted and delivered via a personal computer to learners at locations remote from that of the instructor” (Donavant,2009:225)
- 6. Presentation Outline Demonstration of package Benefits of on line training for ADHC Difficulties with on line training for ADHC Measuring outcomes
- 7. Demonstration of the Package http://adhc.e3learning.com.au
- 8. Advantages of on line training Access for staff regardless of employment status, shifts worked and geographical location Convenient- allows workers to complete at time that suits, doesn’t remove lots of people from the work floor simultaneously No need to wait until adequate numbers to run a course Consistency of training content Ease of updating content Ease of reporting Ease of maintaining a training data base Cost
- 9. Cost Comparison Cost comparison done between online training vs face-to-face training Cost of online training package= $38 703 Cost of face-to-face training package=$64 877 Saving of $26 174 or 40%
- 10. $35,000 $30,000 $25,000 Development Cost (external) $20,000 Salary of Staff Developing Package $15,000 Travel Costs $10,000 Trainer Cost (90 days) $5,000 $0 On Line Face-to-Face
- 11. Disadvantages of Online Training Some content not appropriate for on line training Difficult to find commercially available package that meets the exact requirements of the organisation. Therefore have to custom build course Set up cost may be prohibitive Some employees may lack technological skills required. No face to face interaction, inability to get feedback on questions immediately Capability with organisations technology
- 12. Measuring Outcomes: Several inbuilt measures available including; – tracking participation per region etc – Collated on-line quiz results – Collated results from participants survey Pre and post numbers of referrals to the unit Pre and post numbers of CMHPs completed Sample survey in targeted region 3 months post completion
- 13. References Courville, R. (2009) How to Move Your Training Program Online; A global Shift in Training Best Practices. Donavant, B.W (2009) To internet of Not?: Assessing the Efficacy of Online Police Training. American Journal of Criminal Justice, 34, 224-237 Everley, M. (2011) Training Methods. The RoSPA Occupational Safety and Health Journal, September, 29-32 Haley, C.K (2008) Online Workplace Training In Libraries. Information Technology and Libraries, March, 33-40 Johnson, D.A., & Rubin, S. (2011) Effectiveness of Interactive Computer-Based Instruction: A Review of Studies Published Between 1995 and 2007. Journal of Organizational Behaviour Management, 31, 55-94 Little, J. (2009) Don’t just Enlighten: Engage. Retrieved December 2011, from http://www.pharmrep.com Rossett, A., & Marshall, J. (2010) E-Learning: What’s old is new again. T & D Sake, A.M., & Haccoun, R.R. (2008) In the “Third- Generation Model” New and Is it the Holy Grail of Adaptive Learning? Industrial and Organizational Psychology, 1, 480-483 TrainingIndustry,Inc. Citrix/Online, How to Promote the Value of Online Training within Your Organisation.
- 14. Sarah Thomas Occupational Therapist Dept of Family and Community Services Ageing Disability and Home Care- Australia [email protected]