+




             Patagonia, Inc.
                           Victoire Agar
                           Margaux Bellanger
                           Victoria Bruneau
Eco spirit                 Gabrielle Cornette
                           Helene Fraudet
+
    Introduction

    The earth is in danger: lack of water, of natural resources and
      global warming.



     Actions are taken by numerous organisations such as
      Patagonia.



     Patagonia founded in 1973, in Calofornia.
     Manufacture outdoor clothing, gear, and accessories
+
    Motivation for chosing the brand

       A trendy brand

       Very popular in the US

       Unknown in France
+
    Table of Contents:

       Dual focus

       Code of conduct

       Target Market

       Competitor Analysis

       SWOT Analysis

       Marketing Mix

       Differentiation

       Marketing Recommendations
+
    Dual focus
    Mission, vision, culture of the company


    “Build the best product, cause no unnecessary harm, use
      business to inspire and implement solutions to the crisis”

                                 Patagonia’s Mission Statement.



       The environmental vision of Patagonia
           The “Climbing clean” concept

       A socially responsible business
+
    Code of conduct

       Going Green!

       Demand for high-quality products
+
    Who is our target group ?
       Niche market segment
           Sports lover
           Professionals
                                                      The ethical and
       Large Age range
                                                     green consumers
       25-70 year olds

       Stays on top of newest technology  sports

       Green initiatives
           “Recycled Threads”

       Wants people of all creeds
           Donate to charities
+
    What benefits does the innovation
    offer apart from sustainable ?

       High quality products
           long lasting
           Strong
           as light as possible
           easy to care for

       Expertly designed products
           Research and testing

       Deliver the best product to the client
           Performance apparel
+
    Our typical consumer
    Olivier

                                     •   High school, started work at 25. 35 years old
                                     •   Married with a sportive woman, without child,
                                     •   Sports lover, especially outdoor
                                     •   His family is important to him, but likes to go out
                                         alone
                                     •   Sport is more important than earning money,
                                     •   More interested in the outdoor clothes than new
                                         technology

    •   Knows what he needs to know, positive towards nature and health,
    •   Respectful to the environment
    •   Reads specialised newspaper, no time to watch tv expect for the news and sport
        channels, uses internet to read short news stories
+
    Customer segment
                                Thinking and feeling :

                                Quality, Performance, Environment
                                Hopes : A better future



Seeing :                                                                Hearing :

Nature, Sports, Recycling, He                                           Respectful to the environment
althy                                                                   Professionals advices




                                Gains:              Pains:

                                To play a part to   His own impact
                                save the earth      will not save the
                                                    planet
+ Positioning regarding to their
  competitors
                                       Ecological and athletic market
    High quality products

    Innovative products

    Added value to the product (environmentally friendly)
            VF Outdoor (North Face)
            Columbia Sportswear




        The French market
        The US market
+
    SWOT Analysis
    Strengths

       Environmentally friendly business

       Ethical and strong corporate responsibility

       High quality products

       Customer service policies

       Employee knowledge/lifestyle fostering/policies (on-site day
        care, etc.)

       Easy-to-navigate website
+
    SWOT Analysis
    Weaknesses

       Few customer loyalty incentives

       Less fashionable apparel compared to competitors

       Price (very expensive)

       Slow to expand product lines, expand into new outdoor sporting
        areas

       Limited distribution partners

       No celebrity endorsements
+
    SWOT Analysis
    Opportunities

       Increase of online spending

       Environmental activism increase

       Expand target market

       Expand to new countries
+
    SWOT Analysis
    Threats

       Competition with more attractive pricing (Columbia, Mountain
        Hardware, REI)

       Changing activities, i.e. technology

       Global expansion of competition
+
    Marketing Mix
    Product

       Athletic, specific

       Travel gear and accessories

       Designing the product
        -Fabric (Common Thread)
        -Details

       Most environmentally friendly fabrics :
           Chlorine-free wool,
                                                           Think   Feel
           Recycled polyester and nylon
                                                 High
                                             involvement

                                                 Low
                                             involvement
+ Impact Matrix
+
    Marketing Mix
    Price

       High-end prices
        - High quality, higher prices

       Price range: $30- $450

       Seasonal promotions, sales

       2010 revenue: $260 million
+
    Marketing Mix
    Promotion

   Traditional marketing

    - Catalogues
    - Word of mouth
    - Sales on website


   Social media
    - Interactive website
    - Facebook fan page, Twitter,
    YouTube channel, blog

   Advertisements on Itunes
+
    Marketing Mix
    Place

       27 stores in the US and Canada

       Delivery in 27 European countries
                                            Attract more clients to
       Specialty outdoor shops             share the Patagonia
                                            culture
       13 online retail stores
+
    Differentiation Strategy
    The Customer Experience

       Quality control
                          20% of our consumers buy our products
       Feedback          because of the environmentally friendly
                          policy
+
    Differentiation Strategy
    Social Responsibility

       1% for the Planet

       Common Threads Garment Recycling Program

       Patagonia Employee Internship Program
+
    Marketing Recommendations
       Keep:
           Environmentally friendly promotions
           Corporate responsibility

       Change:
           Lower prices
           Expansion of lines
+




    Thank you for your

        attention !

Patagonia 22 mars 2012

  • 1.
    + Patagonia, Inc. Victoire Agar Margaux Bellanger Victoria Bruneau Eco spirit Gabrielle Cornette Helene Fraudet
  • 2.
    + Introduction The earth is in danger: lack of water, of natural resources and global warming.  Actions are taken by numerous organisations such as Patagonia.  Patagonia founded in 1973, in Calofornia.  Manufacture outdoor clothing, gear, and accessories
  • 3.
    + Motivation for chosing the brand  A trendy brand  Very popular in the US  Unknown in France
  • 4.
    + Table of Contents:  Dual focus  Code of conduct  Target Market  Competitor Analysis  SWOT Analysis  Marketing Mix  Differentiation  Marketing Recommendations
  • 5.
    + Dual focus Mission, vision, culture of the company “Build the best product, cause no unnecessary harm, use business to inspire and implement solutions to the crisis” Patagonia’s Mission Statement.  The environmental vision of Patagonia  The “Climbing clean” concept  A socially responsible business
  • 6.
    + Code of conduct  Going Green!  Demand for high-quality products
  • 7.
    + Who is our target group ?  Niche market segment  Sports lover  Professionals  The ethical and  Large Age range green consumers  25-70 year olds  Stays on top of newest technology  sports  Green initiatives  “Recycled Threads”  Wants people of all creeds  Donate to charities
  • 8.
    + What benefits does the innovation offer apart from sustainable ?  High quality products  long lasting  Strong  as light as possible  easy to care for  Expertly designed products  Research and testing  Deliver the best product to the client  Performance apparel
  • 9.
    + Our typical consumer Olivier • High school, started work at 25. 35 years old • Married with a sportive woman, without child, • Sports lover, especially outdoor • His family is important to him, but likes to go out alone • Sport is more important than earning money, • More interested in the outdoor clothes than new technology • Knows what he needs to know, positive towards nature and health, • Respectful to the environment • Reads specialised newspaper, no time to watch tv expect for the news and sport channels, uses internet to read short news stories
  • 10.
    + Customer segment Thinking and feeling : Quality, Performance, Environment Hopes : A better future Seeing : Hearing : Nature, Sports, Recycling, He Respectful to the environment althy Professionals advices Gains: Pains: To play a part to His own impact save the earth will not save the planet
  • 11.
    + Positioning regardingto their competitors Ecological and athletic market  High quality products  Innovative products  Added value to the product (environmentally friendly)  VF Outdoor (North Face)  Columbia Sportswear  The French market  The US market
  • 12.
    + SWOT Analysis Strengths  Environmentally friendly business  Ethical and strong corporate responsibility  High quality products  Customer service policies  Employee knowledge/lifestyle fostering/policies (on-site day care, etc.)  Easy-to-navigate website
  • 13.
    + SWOT Analysis Weaknesses  Few customer loyalty incentives  Less fashionable apparel compared to competitors  Price (very expensive)  Slow to expand product lines, expand into new outdoor sporting areas  Limited distribution partners  No celebrity endorsements
  • 14.
    + SWOT Analysis Opportunities  Increase of online spending  Environmental activism increase  Expand target market  Expand to new countries
  • 15.
    + SWOT Analysis Threats  Competition with more attractive pricing (Columbia, Mountain Hardware, REI)  Changing activities, i.e. technology  Global expansion of competition
  • 16.
    + Marketing Mix Product  Athletic, specific  Travel gear and accessories  Designing the product -Fabric (Common Thread) -Details  Most environmentally friendly fabrics :  Chlorine-free wool, Think Feel  Recycled polyester and nylon High involvement Low involvement
  • 17.
  • 18.
    + Marketing Mix Price  High-end prices - High quality, higher prices  Price range: $30- $450  Seasonal promotions, sales  2010 revenue: $260 million
  • 19.
    + Marketing Mix Promotion  Traditional marketing - Catalogues - Word of mouth - Sales on website  Social media - Interactive website - Facebook fan page, Twitter, YouTube channel, blog  Advertisements on Itunes
  • 20.
    + Marketing Mix Place  27 stores in the US and Canada  Delivery in 27 European countries Attract more clients to  Specialty outdoor shops share the Patagonia culture  13 online retail stores
  • 21.
    + Differentiation Strategy The Customer Experience  Quality control 20% of our consumers buy our products  Feedback because of the environmentally friendly policy
  • 22.
    + Differentiation Strategy Social Responsibility  1% for the Planet  Common Threads Garment Recycling Program  Patagonia Employee Internship Program
  • 23.
    + Marketing Recommendations  Keep:  Environmentally friendly promotions  Corporate responsibility  Change:  Lower prices  Expansion of lines
  • 24.
    + Thank you for your attention !