Paving the Way: How to Retain and Motivate Your Best Employees
bamboohr.com
Paving the Way: How to Retain and Motivate Your Best Employees
payscale.com
Cassie Whitlock
Director of HR
BambooHR
Ashley Adair
HR & Talent Development
PayScale
The Cost of Turnover
bamboohr.com payscale.com
Paving the Way: How to Retain and Motivate Your Best Employees
Why do good employees leave?
bamboohr.com payscale.com
Paving the Way: How to Retain and Motivate Your Best Employees
Picture of Bad Boss Index
bamboohr.com
Paving the Way: How to Retain and Motivate Your Best Employees
payscale.com
• Takes credit for your work
• Doesn’t appear to trust or empower you
• Doesn’t appear to care if you’re overworked
• Doesn’t appear to advocate for you when it comes to
compensation
• Hires/promotes the wrong people
• Doesn’t provide direction on assignments or role
• Micromanages you and doesn’t give you autonomy
• Focuses more on your weaknesses than your strengths
• Doesn’t set clear expectations
Why Good Employees Leave
bamboohr.com
Paving the Way: How to Retain and Motivate Your Best Employees
payscale.com
What
impacts
employee
satisfaction
and intent
to leave?
PayScale Study: The Formula for a Winning Company Culture
bamboohr.com
Paving the Way: How to Retain and Motivate Your Best Employees
payscale.com
What impacts satisfaction?
2
1
3
5
4
PayScale Study: The Formula for a Winning Company Culture
bamboohr.com
Paving the Way: How to Retain and Motivate Your Best Employees
payscale.com
What impacts intent to leave?
3
1
2
PayScale Study: The Formula for a Winning Company Culture
16 ELEMENTS
The building blocks of high
performing people, cultures,
and organizations.
bamboohr.com
Paving the Way: How to Retain and Motivate Your Best Employees
payscale.com
1. Is the employee doing what they love to do?
2. Is the employee doing what they’re really good at?
3. Is the employee doing what the business needs?
bamboohr.com payscale.com
Paving the Way: How to Retain and Motivate Your Best Employees
Providing L&D
Opportunities
bamboohr.com
Paving the Way: How to Retain and Motivate Your Best Employees
payscale.com
Setting the foundation for your
L&D investment
1. Employees buy into the vision, mission, values of your org
2. Employees connect the dots between their work & the bigger picture
3. Employees trust their managers and leaders to raise questions or concerns
4. Employees feel that pay process is fair and transparent
5. Pay is linked to performance; skills are appropriately rewarded
bamboohr.com
Paving the Way: How to Retain and Motivate Your Best Employees
payscale.com
Considerations for L&D
Opportunities
1. Provide a menu of options; it shouldn’t be “one-size fits-all”
2. Employees, managers and HR all share responsibility for development
3. Training managers will create a ripple effect – ignite managers’ passion
to coach their employees
4. Deal with short-term needs, and make learning on-going
5. Teach employees to own their career development
6. Build trust in organizational leadership
7. Match different learning options to different learning styles.
bamboohr.com
Paving the Way: How to Retain and Motivate Your Best Employees
payscale.com
L&D Options
• Career mentorship / sponsorship program
• On-site training courses to enhance job & management related
skills: “How to Manage Up Well”, ”Know Your Customer”
• Leadership training courses: “manager effectiveness”
• Tuition reimbursement for courses and certifications
• Industry conferences
• One-on-one coaching
• Job rotations
• Career resource center
• Technical courses – “AT&T University”
bamboohr.com
Paving the Way: How to Retain and Motivate Your Best Employees
payscale.com
Tips for Training Managers
• Get managers to tell you what they want to learn
• Create space for managers to talk to each other
• Foster connections between managers
• Train them on specific topics:
 Communicating pay increases
 Evaluating performance
bamboohr.com
Paving the Way: How to Retain and Motivate Your Best Employees
payscale.com
“Ultimately, managers have one job: Hire the best talent and
continuously engage them. Managers know who's talented. And they
know (or should know) who's unhappy with their current situation. If they
don't meet the basic psychological needs of their most talented
employees, they squander years of performance gains. At worst, they
lose their talent (and whoever leaves with them) to their competitors.”
-Gallup, 2018
bamboohr.com
Paving the Way: How to Retain and Motivate Your Best Employees
payscale.com
• How to ask and give feedback
• How to best motivate individual employees
• How to have performance conversations
• How to have compensation conversations with employees
• How to connect with other managers to learn how they solve problems
Training Managers
bamboohr.com
Paving the Way: How to Retain and Motivate Your Best Employees
payscale.com
Best Training Formats
bamboohr.com
Paving the Way: How to Retain and Motivate Your Best Employees
payscale.com
L&D in One-on-Ones
Dig Deep Broaden Your Shoulders
Wins and Learnings Peer Feedback
bamboohr.com
Paving the Way: How to Retain and Motivate Your Best Employees
payscale.com
Strengths and Weaknesses
bamboohr.com
Paving the Way: How to Retain and Motivate Your Best Employees
payscale.com
Why Invest in Coaching?
bamboohr.com
Paving the Way: How to Retain and Motivate Your Best Employees
payscale.com
Development Coaching
What it is:
Partnering with clients in a thought-provoking and creative
process that inspires them to maximize their personal and
professional potential.
Development
opportunities
Career pathing
discussions
Conflict resolution
assistance
Feedback
communication
tools
Managing up
support
bamboohr.com
Paving the Way: How to Retain and Motivate Your Best Employees
payscale.com
Should you have a
coach on staff?
• How is morale within your organization?
• Do have existing employees who have the passion and
talent for coaching?
• Can you run a pilot program first?
Recognize Your Employees
bamboohr.com
Paving the Way: How to Retain and Motivate Your Best Employees
payscale.com
69% of employees would work harder if
they were better recognized.
-Globoforce
bamboohr.com
Paving the Way: How to Retain and Motivate Your Best Employees
payscale.com
And it can be completely free…
• Company-wide announcement
• Social media shout-out
• Personal thank-you
Final Takeaways
• Make sure you’re finding appropriate ways to measure engagement
Don’t ask if you’re not willing to act.
• Invest in growing the people at your organization
Alone we can do so little. Together we can do so much.
- Helen Keller
• Appreciation is free – do it more
Appreciation is a wonderful thing. It makes what is excellent in
others belong to us as well. - Voltaire
bamboohr.com
Paving the Way: How to Retain and Motivate Your Best Employees
payscale.com
BambooHR
Receive a free job posting on our ATS and full HRIS for one week.
We will contact everyone within the next few days to set this up.
PayScale
Questions?
Check out our resources on compensation
www.payscale.com/compensation-today
bamboohr.com
Paving the Way: How to Retain and Motivate Your Best Employees
payscale.com
Follow BambooHR and PayScale on social media:
bamboohr.com/blog | payscale.com
Thank you!

Paving the Way: How to Retain and Motivate Your Best Employees

  • 1.
    Paving the Way:How to Retain and Motivate Your Best Employees
  • 2.
    bamboohr.com Paving the Way:How to Retain and Motivate Your Best Employees payscale.com Cassie Whitlock Director of HR BambooHR Ashley Adair HR & Talent Development PayScale
  • 3.
    The Cost ofTurnover
  • 4.
    bamboohr.com payscale.com Paving theWay: How to Retain and Motivate Your Best Employees Why do good employees leave?
  • 5.
    bamboohr.com payscale.com Paving theWay: How to Retain and Motivate Your Best Employees Picture of Bad Boss Index
  • 6.
    bamboohr.com Paving the Way:How to Retain and Motivate Your Best Employees payscale.com • Takes credit for your work • Doesn’t appear to trust or empower you • Doesn’t appear to care if you’re overworked • Doesn’t appear to advocate for you when it comes to compensation • Hires/promotes the wrong people • Doesn’t provide direction on assignments or role • Micromanages you and doesn’t give you autonomy • Focuses more on your weaknesses than your strengths • Doesn’t set clear expectations Why Good Employees Leave
  • 7.
    bamboohr.com Paving the Way:How to Retain and Motivate Your Best Employees payscale.com What impacts employee satisfaction and intent to leave? PayScale Study: The Formula for a Winning Company Culture
  • 8.
    bamboohr.com Paving the Way:How to Retain and Motivate Your Best Employees payscale.com What impacts satisfaction? 2 1 3 5 4 PayScale Study: The Formula for a Winning Company Culture
  • 9.
    bamboohr.com Paving the Way:How to Retain and Motivate Your Best Employees payscale.com What impacts intent to leave? 3 1 2 PayScale Study: The Formula for a Winning Company Culture
  • 10.
    16 ELEMENTS The buildingblocks of high performing people, cultures, and organizations.
  • 11.
    bamboohr.com Paving the Way:How to Retain and Motivate Your Best Employees payscale.com 1. Is the employee doing what they love to do? 2. Is the employee doing what they’re really good at? 3. Is the employee doing what the business needs?
  • 12.
    bamboohr.com payscale.com Paving theWay: How to Retain and Motivate Your Best Employees Providing L&D Opportunities
  • 13.
    bamboohr.com Paving the Way:How to Retain and Motivate Your Best Employees payscale.com Setting the foundation for your L&D investment 1. Employees buy into the vision, mission, values of your org 2. Employees connect the dots between their work & the bigger picture 3. Employees trust their managers and leaders to raise questions or concerns 4. Employees feel that pay process is fair and transparent 5. Pay is linked to performance; skills are appropriately rewarded
  • 14.
    bamboohr.com Paving the Way:How to Retain and Motivate Your Best Employees payscale.com Considerations for L&D Opportunities 1. Provide a menu of options; it shouldn’t be “one-size fits-all” 2. Employees, managers and HR all share responsibility for development 3. Training managers will create a ripple effect – ignite managers’ passion to coach their employees 4. Deal with short-term needs, and make learning on-going 5. Teach employees to own their career development 6. Build trust in organizational leadership 7. Match different learning options to different learning styles.
  • 15.
    bamboohr.com Paving the Way:How to Retain and Motivate Your Best Employees payscale.com L&D Options • Career mentorship / sponsorship program • On-site training courses to enhance job & management related skills: “How to Manage Up Well”, ”Know Your Customer” • Leadership training courses: “manager effectiveness” • Tuition reimbursement for courses and certifications • Industry conferences • One-on-one coaching • Job rotations • Career resource center • Technical courses – “AT&T University”
  • 16.
    bamboohr.com Paving the Way:How to Retain and Motivate Your Best Employees payscale.com Tips for Training Managers • Get managers to tell you what they want to learn • Create space for managers to talk to each other • Foster connections between managers • Train them on specific topics:  Communicating pay increases  Evaluating performance
  • 17.
    bamboohr.com Paving the Way:How to Retain and Motivate Your Best Employees payscale.com “Ultimately, managers have one job: Hire the best talent and continuously engage them. Managers know who's talented. And they know (or should know) who's unhappy with their current situation. If they don't meet the basic psychological needs of their most talented employees, they squander years of performance gains. At worst, they lose their talent (and whoever leaves with them) to their competitors.” -Gallup, 2018
  • 18.
    bamboohr.com Paving the Way:How to Retain and Motivate Your Best Employees payscale.com • How to ask and give feedback • How to best motivate individual employees • How to have performance conversations • How to have compensation conversations with employees • How to connect with other managers to learn how they solve problems Training Managers
  • 19.
    bamboohr.com Paving the Way:How to Retain and Motivate Your Best Employees payscale.com Best Training Formats
  • 20.
    bamboohr.com Paving the Way:How to Retain and Motivate Your Best Employees payscale.com L&D in One-on-Ones Dig Deep Broaden Your Shoulders Wins and Learnings Peer Feedback
  • 21.
    bamboohr.com Paving the Way:How to Retain and Motivate Your Best Employees payscale.com Strengths and Weaknesses
  • 22.
    bamboohr.com Paving the Way:How to Retain and Motivate Your Best Employees payscale.com
  • 23.
    Why Invest inCoaching?
  • 24.
    bamboohr.com Paving the Way:How to Retain and Motivate Your Best Employees payscale.com Development Coaching What it is: Partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential. Development opportunities Career pathing discussions Conflict resolution assistance Feedback communication tools Managing up support
  • 25.
    bamboohr.com Paving the Way:How to Retain and Motivate Your Best Employees payscale.com Should you have a coach on staff? • How is morale within your organization? • Do have existing employees who have the passion and talent for coaching? • Can you run a pilot program first?
  • 26.
  • 27.
    bamboohr.com Paving the Way:How to Retain and Motivate Your Best Employees payscale.com 69% of employees would work harder if they were better recognized. -Globoforce
  • 28.
    bamboohr.com Paving the Way:How to Retain and Motivate Your Best Employees payscale.com And it can be completely free… • Company-wide announcement • Social media shout-out • Personal thank-you
  • 29.
    Final Takeaways • Makesure you’re finding appropriate ways to measure engagement Don’t ask if you’re not willing to act. • Invest in growing the people at your organization Alone we can do so little. Together we can do so much. - Helen Keller • Appreciation is free – do it more Appreciation is a wonderful thing. It makes what is excellent in others belong to us as well. - Voltaire
  • 30.
    bamboohr.com Paving the Way:How to Retain and Motivate Your Best Employees payscale.com BambooHR Receive a free job posting on our ATS and full HRIS for one week. We will contact everyone within the next few days to set this up. PayScale Questions? Check out our resources on compensation www.payscale.com/compensation-today
  • 31.
    bamboohr.com Paving the Way:How to Retain and Motivate Your Best Employees payscale.com Follow BambooHR and PayScale on social media: bamboohr.com/blog | payscale.com Thank you!