PEOPLE DEVELOPMENT
IN THE CONTEXT OF
TEAM EXPERIENCE
ZDRAVO NA SITE J
AIESEC XP
2004-2006
2008-2012
TMP-TLP-MC Ru-MC Mk-MCP-CEE
philology
PR/marketing
TM, Leadership
Create yourself,
inspire others
My TLP XP
§  TL for recruitment,
ICX team, OCP
§  MC RD Ru o8-o9
§  MCVP LCD
Mace o9-1O
§  Global TMU o9-1O
Project Manager for
Competency Lab.
§  MCP 1O-11
PEOPLE DEVELOPMENT
IN THE CONTEXT OF
TEAM EXPERIENCE
LET’S PLAY!
“Work and play are words used
to describe the same thing
under differing conditions”
(Mark Twain)
“A game is a series of
meaningful choices”
(Sid Meier, creator of the Civilization game)
WHY ARE WE HERE?
You are the first person
TO SHAPE
team members’
experience in AIESEC.
The main mind-challenges of
a young Team Leader are:
§  "I don't know what to do"
§  "I don't have a step-by-step-
structure in my head, I am lost"
§  "I am not a psychologist, how
should I know what is good or
bad for people?"
§  "I don't want to be a mommy
for everyone"
Our goal for today
is to make people
development
within a team
experience
SIMPLE and USEFUL
for you
SO, YOU SAID YOU WANNA PLAY?
Topic 1
Topic 3
Topic 2
Topic 4
20
points
50
points
20
points
10
points
Topic 1
§  Bla
§  Bla
§  Bla
§  J
Topic 1
Topic 3
Topic 2
Topic 4
20
points
50
points
20
points
10
points
SO, YOU SAID YOU WANNA PLAY?
PROGRESS BAR
FIRST POINTS TO GET J
People
behavior
TL as a
“people
developer”
Coaching, Training,
Feedback
PDP
People
assessment
You choose!
10
points
50
points
20
points
20
points
WIN! BOX
PEOPLE BEHAVIOR
Wikipedia says
“behavior is influenced by culture, attitudes, emotions, values,
ethics, authority, rapport, hypnosis, persuasion, coercion and/or
genetics. It provides also more details on factors affecting
human behavior and actions (Genetics, Social Norms, Core
Faith & Culture, Attitude)”
WHAT
DRIVES
PEOPLE
BEHAVIOR
?
KNOW THE ROOTS
MOTIVATION (WHY) MATRIX
Them You LC AIESEC
K
S
A
What are your
ACTION STEPS?
1.  Set the direction and
goals together with every
person
2.  Set the tracking system
(way of assessment and
periodicity)
3.  Set the feedback
framework
4.  Find your Allies (EB,
people in LC/AIESEC
overall, friends, partners,
parents etc)
5.  Fight your Bad Guys
People
behavior
TL as a
“people
developer”
Coaching, Training,
Feedback
PDP
People
assessment
You choose!
10
points
50
points
20
points
20
points
WIN! BOX
PEOPLE
ASSESSMENT
TYPES OF ASSESSMENT
§  Self-assessment/TL assessment/peer
assessment/360 assessment
§  Accomplishment Records
§  Assessment Centers
§  Structured Interviews
§  Tests and quizzes
§  …add your own
ASSESSMENT COMPONENTS
§  Periodicity
§  Scale
§  Expectation (basis of comparison)
§  Who is assessing whom
§  Format (online, offline, private, public)
COMMONLY USED IN AIESEC
ASSESSMENT TOOLS
§  Interviews
§  Tests
§  360 assessments
§  Personal conversations J
People
behavior
TL as a
“people
developer”
Coaching, Training,
Feedback
PDP
People
assessment
You choose!
10
points
50
points
20
points
20
points
WIN! BOX
TL AS A “PEOPLE
DEVELOPER”
COACHING
GROW
model
SAMPLE QUESTIONS:
• What is the outcome you want to see?
• Which results you want to generate?
• What will be an outstanding result?Goal
• What is happening at the moment?
• How do you know there is a problem?
• Where are you right now?
• What have you tried so far?
• What do others think of this situation?
Reality
• What have you tried so far? What possibilities of actions
do you see?
• Who might be able to help?
• What are the benefits and pitfalls of that option?
• Which options do you like most?
Opportunities
• What is/are the next step/s and when will you do it/them?
• What might get in the way?
• What support do you need and how/when will you get it?
Will
“A true leader
develops leaders,
not followers.”
TRAINING
FEEDBACK
WHAT IS
FEED BACK?
HOW TO GIVE?
J L
Sharing of
ideas & info
Description
Observations
Behaviour
Giving advice
Inferences/
interpretation
s/ conclusions
Personal
judgement
ž  Focus feedback on the
value it may have to the
recipient
ž  I, not WE
ž  Ask people for their
assessment before
providing yours
ž  Confirm that people
have understood and
encourage them to
respond
FEEDBACK RULE
EASY to REMEMBER
I
O
Behavior
mpact
utcome
BIO model
HOW TO RECEIVE?
Successful
FEEDBACK
Opportunity to
learn and
improve
Acknowledge
your emotions
Avoid being
defensive,
explaining or
justifying If not clear, ask
about the
impact of your
behaviour
Thank other
people for
giving a
feedback
People
behavior
TL as a
“people
developer”
Coaching, Training,
Feedback
PDP
People
assessment
You choose!
10
points
50
points
20
points
20
points
WIN! BOX
PDP
Personal development plan
PDP examples
AIESEC MACEDONIA
LEARNING PLANNER
People
behavior
TL as a
“people
developer”
Coaching, Training,
Feedback
PDP
People
assessment
You choose!
10
points
50
points
20
points
20
points
WIN! BOX
LET’S WRAP IT UP
§  People behavior
§  TL as a “people
developer”
– coaching
– training
– feedback
§  PDP
§  People assessment
YOUR TAKE AWAY’S
Useful resources, links and tools
§  Feedback handout – OUTPUT
§  Assessment handout – OUTPUT
§  PDP templates – OUTPUT
§  Coaching guides – OUTPUT
§  Learning Planner example:
http://bit.ly/TGzg5A
– Or download it from my@net:
http://bit.ly/TLbLFC
Q&A
Anya Dvornikova
Анна Дворникова
RedhairedAnya
uxevent.com
anya@uxevent.com

People development in the context of team experience