The Art of Principled Negotiation
Hello
Samuel Tait
Managing Partner, I/O
(Innovation Consulting)
/in/samueltait
@samuel_tait
welcometo.io
4
Personal
Innovation
The Experience Society
Thursday 5th November, 2015
6
Purpose
How do we innovate ourselves?
This year's buzz term is clearly
"innovation" - having brutally pushed
"disruption" of its soapbox.
Whilst companies are grappling with what
this means on a practical and process
level, does innovation begin at home?
7
The real question?
Can success factors of business
innovation be used in a personal
context?
8
Creating a common ground
What is innovation?
9
“Innovation effectively is the process of
technological change… the thing to really
understand is that innovation is a process
not a thing. The thing, the outcome of
innovation, is the invention. Innovation is
deeply associated with business processes,
business models and all the different aspects
that combine towards creating a new
product or service.”
–Dr James Moody
- PhD, Innovation Theory
- Founder Tu-Share & Sendle
10
– Mark Payne
- Founder, Fahrenheit 212
“Innovation being
synonymous with
growth. Companies
that aren’t innovating
aren’t growing.”
12
A starting point
What are the key elements of
business innovation?
13
Key Elements of Business Innovation
Key themes from “Innovation Inside” interview series:
1.Crisis
2.Examination
3.Diversity
4.Collaboration
5.Creativity
6.Adjustment
7.Resilience
14
Key Elements of Business Innovation
Key themes from “Innovation Inside” interview series:
1.Crisis
2.Examination
3.Diversity
4.Collaboration
5.Creativity
6.Adjustment
7.Resilience
15
}ORGANISATIONAL
CULTURE
Crisis
Definition
• any event that is, or is expected to
lead to, an unstable and dangerous
situation affecting an individual, group,
community, or whole society.
• a stage in a sequence of events at
which the trend of all future events,
especially for better or for worse, is
determined; turning point.
16
Crisis
Crisis drives innovation
• Crisis provides a compelling reason for
action - you can’t run away from a
crisis
Examples
• War > Nuclear
• Climate change > Renewable energy
• Global financial crisis > ??
17
Examination
Definition
• To observe carefully and critically
• To inquire into and investigate
18
Examination
• What are the goals and objectives for
my business?
• What changes are happening in my
industry and how will they affect my
company?
• Do we need to change something to
achieve our objectives?
• What would happen if we were to
explore new opportunities?
19
Diversity
Definition
• the inclusion of individuals
representing more than one national
origin, color, religion, socioeconomic
stratum, sexual orientation, etc.
• a point of difference.
20
Diversity
• Different viewpoints working on the
same problem.
• Different backgrounds bring different
ways of solving a problem
• Diversity unlocks innovation by
creating an environment where
“outside the box” ideas can be heard
21
Collaboration
Definition
• to work, one with another; cooperate,
• working with others to do a task and
to achieve and realise shared goals
• to work together (relationships)
toward (process) something in
common (outcomes).
22
Collaboration
• I know what I don’t know
• Teamwork is essential to getting
things done.
• Collaborating with partners, suppliers,
customers and other stakeholders to
find a solution.
• Innovation IS a collaborative pursuit
23
Creativity
Definition
• the ability to transcend traditional
ideas, rules, patterns, relationships, or
the like, and to create meaningful new
ideas, forms, methods, interpretations,
etc.; originality, progressiveness, or
imagination:
25
Creativity
• The ability to think outside the box
• unleashing the potential of the mind to
conceive new ideas, new ways of
doing things and innovative solutions
• to perceive the world in new ways, to
find hidden patterns, to make
connections between seemingly
unrelated phenomena, and to generate
solutions
26
Adjustment
Definition
• to change (something) so that it fits,
corresponds, or conforms;
• to adapt or to correct to achieve a
desired outcome
27
Adjustment
• Constantly testing hypothesis and
reviewing the results to see if we are
on track or off track in achieving our
goal
• Test / Fail / Learn or “Failing Fast” is
THE process of adjustment
• When results are not what we
expected we change tack.
28
Resilience
Definition
• the process of overcoming (and ability
to recover from) stress and adversity
• perseverance for long term goals
29
Resilience
•Achievement is the product of effort, a
function of the intensity, direction, and
duration of one’s exertions towards a
long-term goal.
•Not giving up when the results of our
activities are not what we hoped.
•A business’s ability to adapt and evolve
in response to short term shocks and at
the same time shape itself to be able to
respond to long term challenges.
30
The journey
Can we use these same themes to
drive personal innovation?
31
Personal innovation
What is innovation when viewed
from a personal context?
32
“Innovation effectively is the process of
personal growth… the thing to really
understand is that innovation is a process
not a thing. The thing, the outcome of
innovation, is the psyche. Innovation is
deeply associated with life processes, self
models and all the different aspects that
combine towards creating a new version of
who we are.”
33
Invention
Personality / Psyche
34
Innovation
Our experiences and the meaning
we ascribe to them.
35
“Innovation being
synonymous with
growth. People that
aren’t innovating
aren’t growing.”
36
Creating a new version of who we are
1. What is the Psyche?
37
The Psyche
• Ancient Greek ψυχή (psukhḗ) term for
“soul” or “spirit”
38
The Psyche
• psyche refers to the forces in an
individual that influence thought,
behaviour and personality.
39
Creating a new version of who we are
2. How do we go about
understanding the psyche?
40
Psychology
• Ancient Greek ψυχή (psukhḗ, “soul”)
and -λογία (-logía, “study of”)
41
Psychology
• the study of mind and behaviour.
42
Philosophy
• Ancient Greek word φιλοσοφία
(philosophia) literally means "love of
wisdom" or "friend of wisdom"
43
Philosophy
• the most basic beliefs, concepts, and
attitudes of an individual
• the study of the general and
fundamental nature of reality,
existence, knowledge, values, reason,
mind, and language.
44
Creating a new version of who we are
3. Can we innovate the psyche?
45
Key Elements of Personal Innovation
Do the same themes from “Innovation Inside” interview
series work in a personal context?
1.Crisis
2.Examination
3.Diversity
4.Collaboration
5.Creativity
6.Adjustment
7.Resilience
46
Crisis
• personal crisis occurs when an
individual can no longer cope with a
situation.
• usually brought about by changes to
the individual’s role or environment
that require radical restructuring of the
individual’s view of themselves and
their world
47
Examination
“The unexamined life is not worth living”
- Socrates
• “Human Being” is marked by the
capacity to transcend instinct and
desire and to make conscious, ethical
choices
49
Diversity
“You are the average of the five people
you spend the most time with.”
- Jim Rohn
50
Diversity
We are unconsciously un-diverse.
• Most people, according to Brian Uzzi’s
research, choose people strategically
based on three principles:
1. We unconsciously identify the most
important qualities we are looking
for in people within our network
(often these are the same qualities
we already have).
2. We look for others who share those
qualities.
3. Find those new people through
people we already know.
51
Collaboration
• When we are in active sharing with others - sharing
deep secrets, sharing what's on our mind, sharing our
dreams and aspirations, the brain lights up like a
Christmas tree (Temporo Parietal Junction or theTPJ)
• This behavior activates a high level of oxytocin, which
is the neurotransmitter that enables us to bond and
connect with others deeply.
• How to share passions, dreams and aspirations: 
• Create opportunities to be open and transparent with
others about your dreams - and share, share, share!
• When we are open with others - we send signals that
we trust them with things that are personal to us. We
bring people into our private space and trust they will
not harm us in any way.
52
Creativity
"Doing what we already know how to do
takes the world from 1 to n, adding more
of the familiar. But every time we create
something new, we go from 0 to 1. The
act of creation is singular, as is the
moment of creation, and the result of
something fresh and strange.”
- Peter Thiel, Co-founder of PayPal
53
Adjustment
• The maintenance of emotional
equilibrium in the face of internal and
external stressors. This is facilitated by
cognitive processes of acceptance and
adaptation.
54
Resilience
• Woody Allen once quipped that 80
percent of success in life is just
showing up.
• Resilience determines who shows up.
55
Resilience
5 key character traits:
• Courage
• Conscientiousness
• Perseverance
• Integrity
• Excellence
56
Courage
Definition:
• the quality of mind or spirit that
enables a person to face difficulty,
danger, pain, etc., without fear;
bravery.
57
Conscientiousness
• Achievement oriented rather than
dependable
• The achievement-oriented individual is
one who works tirelessly, tries to do a
good job, and completes the task at
hand, whereas the dependable person
is more notably self-controlled and
conventional.
58
Perseverance
“… achievement is the product of talent
and effort, the latter a function of the
intensity, direction, and duration of one’s
exertions towards a long-term goal.”
- Prof. Angela Lee Duckworth
59
Integrity
“the ability of people, communities,
and systems to maintain their core
purpose and integrity among
unforeseen shocks and surprises.”
- Andrew Zolli, Futurist & Author
60
Excellence
Resilient people don’t seek perfection,
but instead strive for excellence.
61
Summary
Does innovation begin at home?
62
“Can we be
innovative in our work
if we have not first
innovated ourselves?”
64
The Hero’s Journey
“it enables us to bring forth something in
this life that was never beheld before,
namely the fulfilment in this time and
space of our own potentialities which are
particular to ones own self”
- Joseph Campbell
65
Over to you
Questions?
66
cheers.
67
Thank you!
welcometo.io
Suite 807, 46 Kippax St
Surry Hills, NSW, 2010
Call us.
Phone: +61 (0)473 197 713
samuel.tait@welcometo.io

Personal Innovation - Academy Xi THINK

  • 2.
    The Art ofPrincipled Negotiation
  • 3.
  • 4.
    Samuel Tait Managing Partner,I/O (Innovation Consulting) /in/samueltait @samuel_tait welcometo.io 4
  • 6.
  • 7.
    Purpose How do weinnovate ourselves? This year's buzz term is clearly "innovation" - having brutally pushed "disruption" of its soapbox. Whilst companies are grappling with what this means on a practical and process level, does innovation begin at home? 7
  • 8.
    The real question? Cansuccess factors of business innovation be used in a personal context? 8
  • 9.
    Creating a commonground What is innovation? 9
  • 10.
    “Innovation effectively isthe process of technological change… the thing to really understand is that innovation is a process not a thing. The thing, the outcome of innovation, is the invention. Innovation is deeply associated with business processes, business models and all the different aspects that combine towards creating a new product or service.” –Dr James Moody - PhD, Innovation Theory - Founder Tu-Share & Sendle 10
  • 12.
    – Mark Payne -Founder, Fahrenheit 212 “Innovation being synonymous with growth. Companies that aren’t innovating aren’t growing.” 12
  • 13.
    A starting point Whatare the key elements of business innovation? 13
  • 14.
    Key Elements ofBusiness Innovation Key themes from “Innovation Inside” interview series: 1.Crisis 2.Examination 3.Diversity 4.Collaboration 5.Creativity 6.Adjustment 7.Resilience 14
  • 15.
    Key Elements ofBusiness Innovation Key themes from “Innovation Inside” interview series: 1.Crisis 2.Examination 3.Diversity 4.Collaboration 5.Creativity 6.Adjustment 7.Resilience 15 }ORGANISATIONAL CULTURE
  • 16.
    Crisis Definition • any eventthat is, or is expected to lead to, an unstable and dangerous situation affecting an individual, group, community, or whole society. • a stage in a sequence of events at which the trend of all future events, especially for better or for worse, is determined; turning point. 16
  • 17.
    Crisis Crisis drives innovation •Crisis provides a compelling reason for action - you can’t run away from a crisis Examples • War > Nuclear • Climate change > Renewable energy • Global financial crisis > ?? 17
  • 18.
    Examination Definition • To observecarefully and critically • To inquire into and investigate 18
  • 19.
    Examination • What arethe goals and objectives for my business? • What changes are happening in my industry and how will they affect my company? • Do we need to change something to achieve our objectives? • What would happen if we were to explore new opportunities? 19
  • 20.
    Diversity Definition • the inclusionof individuals representing more than one national origin, color, religion, socioeconomic stratum, sexual orientation, etc. • a point of difference. 20
  • 21.
    Diversity • Different viewpointsworking on the same problem. • Different backgrounds bring different ways of solving a problem • Diversity unlocks innovation by creating an environment where “outside the box” ideas can be heard 21
  • 22.
    Collaboration Definition • to work,one with another; cooperate, • working with others to do a task and to achieve and realise shared goals • to work together (relationships) toward (process) something in common (outcomes). 22
  • 23.
    Collaboration • I knowwhat I don’t know • Teamwork is essential to getting things done. • Collaborating with partners, suppliers, customers and other stakeholders to find a solution. • Innovation IS a collaborative pursuit 23
  • 25.
    Creativity Definition • the abilityto transcend traditional ideas, rules, patterns, relationships, or the like, and to create meaningful new ideas, forms, methods, interpretations, etc.; originality, progressiveness, or imagination: 25
  • 26.
    Creativity • The abilityto think outside the box • unleashing the potential of the mind to conceive new ideas, new ways of doing things and innovative solutions • to perceive the world in new ways, to find hidden patterns, to make connections between seemingly unrelated phenomena, and to generate solutions 26
  • 27.
    Adjustment Definition • to change(something) so that it fits, corresponds, or conforms; • to adapt or to correct to achieve a desired outcome 27
  • 28.
    Adjustment • Constantly testinghypothesis and reviewing the results to see if we are on track or off track in achieving our goal • Test / Fail / Learn or “Failing Fast” is THE process of adjustment • When results are not what we expected we change tack. 28
  • 29.
    Resilience Definition • the processof overcoming (and ability to recover from) stress and adversity • perseverance for long term goals 29
  • 30.
    Resilience •Achievement is theproduct of effort, a function of the intensity, direction, and duration of one’s exertions towards a long-term goal. •Not giving up when the results of our activities are not what we hoped. •A business’s ability to adapt and evolve in response to short term shocks and at the same time shape itself to be able to respond to long term challenges. 30
  • 31.
    The journey Can weuse these same themes to drive personal innovation? 31
  • 32.
    Personal innovation What isinnovation when viewed from a personal context? 32
  • 33.
    “Innovation effectively isthe process of personal growth… the thing to really understand is that innovation is a process not a thing. The thing, the outcome of innovation, is the psyche. Innovation is deeply associated with life processes, self models and all the different aspects that combine towards creating a new version of who we are.” 33
  • 34.
  • 35.
    Innovation Our experiences andthe meaning we ascribe to them. 35
  • 36.
    “Innovation being synonymous with growth.People that aren’t innovating aren’t growing.” 36
  • 37.
    Creating a newversion of who we are 1. What is the Psyche? 37
  • 38.
    The Psyche • AncientGreek ψυχή (psukhḗ) term for “soul” or “spirit” 38
  • 39.
    The Psyche • psycherefers to the forces in an individual that influence thought, behaviour and personality. 39
  • 40.
    Creating a newversion of who we are 2. How do we go about understanding the psyche? 40
  • 41.
    Psychology • Ancient Greekψυχή (psukhḗ, “soul”) and -λογία (-logía, “study of”) 41
  • 42.
    Psychology • the studyof mind and behaviour. 42
  • 43.
    Philosophy • Ancient Greekword φιλοσοφία (philosophia) literally means "love of wisdom" or "friend of wisdom" 43
  • 44.
    Philosophy • the mostbasic beliefs, concepts, and attitudes of an individual • the study of the general and fundamental nature of reality, existence, knowledge, values, reason, mind, and language. 44
  • 45.
    Creating a newversion of who we are 3. Can we innovate the psyche? 45
  • 46.
    Key Elements ofPersonal Innovation Do the same themes from “Innovation Inside” interview series work in a personal context? 1.Crisis 2.Examination 3.Diversity 4.Collaboration 5.Creativity 6.Adjustment 7.Resilience 46
  • 47.
    Crisis • personal crisisoccurs when an individual can no longer cope with a situation. • usually brought about by changes to the individual’s role or environment that require radical restructuring of the individual’s view of themselves and their world 47
  • 49.
    Examination “The unexamined lifeis not worth living” - Socrates • “Human Being” is marked by the capacity to transcend instinct and desire and to make conscious, ethical choices 49
  • 50.
    Diversity “You are theaverage of the five people you spend the most time with.” - Jim Rohn 50
  • 51.
    Diversity We are unconsciouslyun-diverse. • Most people, according to Brian Uzzi’s research, choose people strategically based on three principles: 1. We unconsciously identify the most important qualities we are looking for in people within our network (often these are the same qualities we already have). 2. We look for others who share those qualities. 3. Find those new people through people we already know. 51
  • 52.
    Collaboration • When weare in active sharing with others - sharing deep secrets, sharing what's on our mind, sharing our dreams and aspirations, the brain lights up like a Christmas tree (Temporo Parietal Junction or theTPJ) • This behavior activates a high level of oxytocin, which is the neurotransmitter that enables us to bond and connect with others deeply. • How to share passions, dreams and aspirations:  • Create opportunities to be open and transparent with others about your dreams - and share, share, share! • When we are open with others - we send signals that we trust them with things that are personal to us. We bring people into our private space and trust they will not harm us in any way. 52
  • 53.
    Creativity "Doing what wealready know how to do takes the world from 1 to n, adding more of the familiar. But every time we create something new, we go from 0 to 1. The act of creation is singular, as is the moment of creation, and the result of something fresh and strange.” - Peter Thiel, Co-founder of PayPal 53
  • 54.
    Adjustment • The maintenanceof emotional equilibrium in the face of internal and external stressors. This is facilitated by cognitive processes of acceptance and adaptation. 54
  • 55.
    Resilience • Woody Allenonce quipped that 80 percent of success in life is just showing up. • Resilience determines who shows up. 55
  • 56.
    Resilience 5 key charactertraits: • Courage • Conscientiousness • Perseverance • Integrity • Excellence 56
  • 57.
    Courage Definition: • the qualityof mind or spirit that enables a person to face difficulty, danger, pain, etc., without fear; bravery. 57
  • 58.
    Conscientiousness • Achievement orientedrather than dependable • The achievement-oriented individual is one who works tirelessly, tries to do a good job, and completes the task at hand, whereas the dependable person is more notably self-controlled and conventional. 58
  • 59.
    Perseverance “… achievement isthe product of talent and effort, the latter a function of the intensity, direction, and duration of one’s exertions towards a long-term goal.” - Prof. Angela Lee Duckworth 59
  • 60.
    Integrity “the ability ofpeople, communities, and systems to maintain their core purpose and integrity among unforeseen shocks and surprises.” - Andrew Zolli, Futurist & Author 60
  • 61.
    Excellence Resilient people don’tseek perfection, but instead strive for excellence. 61
  • 62.
  • 64.
    “Can we be innovativein our work if we have not first innovated ourselves?” 64
  • 65.
    The Hero’s Journey “itenables us to bring forth something in this life that was never beheld before, namely the fulfilment in this time and space of our own potentialities which are particular to ones own self” - Joseph Campbell 65
  • 66.
  • 67.
    cheers. 67 Thank you! welcometo.io Suite 807,46 Kippax St Surry Hills, NSW, 2010 Call us. Phone: +61 (0)473 197 713 [email protected]